Normally I receive really good care here. but this early morning not so much. I have been here…read moresince 430am and it's 630, still have not seen a dr and only saw the triage nurse. I barely was put in a room about 6am. I'm thankful I'm not an emergent case but still not feeling well and tired and I came here to get some help so that I could feel better. Seton Bastrop, please get it together. I saw two patients walk out while I was in the waiting room cause they had been here two hrs and still hadn't seen anyone, we deserve better care and attention no matter the case

I relocated to the Bastrop area and needed to get a physician. I feel very fortunate, if not…read moreoutright blessed, to have found competent, capable and compassionate care at Ascensiin Seton-Bastrop. My care provider is Veronica Lopez. In her care long standing issues that have plagued me for years, such as an ongoing respiratory infection, have been treated and cleared making my quality of life and my overall health greatly improved. I cannot say enough in this review to express my gratitude for her care. In addition she has an excellent approach to patient communication. I feel very, very fortunate to have her as my care provider. I have had care over the last decade at two large Healthcare providers and did not feel that I had good healthcare. I feel that I have the very best care now which provides an added sense of peace and confidence. I highly recommend Ascension Seton because of Veronica Lopez.

This Longhorn Imaging has the nicest and most helpful staff. I come here every 2 to 3 months,…read moredepending on what the oncologist wants a picture of and without fail, everyone in this office has been kind and professional. Not only will they take care of you, they will answer any of your questions or concerns respectfully. And they will do it with a smile and reassurance. I wish I could give them more than five stars.

I have been there several times, they are always polite and helpful at this location. The people…read morewho work there are professional and kind. It is a nice clean office, and they take insurance and payment plans if you don't have insurance.

DO NOT RECOMMEND! Came to this location for MRI (3 body…read moreparts) i was in there for 2HOURS! Just for them to come tell me i have to come back another day for another part, because " my time ran out"! As if it was my fault they were training a new employee! Out of everyone they know how uncomfortable an MRI machine is. Today, i came back to my appointment, and in fairness i was 11 min late. They didn't allow me in because my time slot was only booked for 30 min... Acted like nothing they can do, as if they are not wasting my morning because this should've been done in one session! WILL NOT BE COMING BACK TO THIS UNPROFESSIONAL FACILITY!

Each interaction from the initial contact phone call I had with this office was professional and…read moreaccommodating but above all friendly, never rushed. that says alot about Patient care. The nuclear technician Brian who administered my test was so kind and explained the procedure to me step by step which was so helpful and made me feel less anxious. The radiologist, Dr.Patel, who began the test was also very nice and diligent in her approach and I barely felt the injection. I would return here in a heartbeat.

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

I had a booked appointment the 14th and a follow up with my doctor two days after however they made…read moreme reschedule two days prior and pushed me a two weeks back and messed up my doctors follow up which now will take a month to visit.

The staff was very professional and supportive for my daughter. I was very impressed with how…read moreproactive they were.

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Great service, really felt they cared. I went to the wrong location so I called to let them know I…read morewas on my way. They were very understanding and let me come. Even though I've probably had at least 20 MRIs at this point, they made sure I understood what was going to happen and that I was ok. Getting the IV was pretty painless too. This is a great and clean location.

I returned for test results. Dr Kureshi spent a good amount of time going through everything and…read moreanswering my questions. So impressed with him and his realistic approach to healthcare. Staff are willing to help with insurance or prescription issues. Very professional practice. I am seeing positive results from him overseeing my care.

Highly recommend Dr. Kureshi especially if trying to be proactive on your cardio health…read more Very knowledgeable and up to date on latest treatments and medications

In the several times I've been to clinics and emergency room there they mostly provided excellent…read morecare, but when there's a problem there is no direct way to contact the department you have the problem with, clearly by design. For instance, just over two weeks ago, I had a routine mammogram done there. When I called for the appointment they said they needed to generate a doctor's order, and I had them put the name of my doctor at ARC to send the report to. To date my doctor hasn't got the report. There is no reasonable way that after two weeks the report is not done. If it's not done that 's not reasonable, and if that were the case it should have been easy enough to determine that that is the status. I asked at the time if I coudl have a copy of the images and they said not until the report was cleared by a doctor. AI says I should be able to see the report in my online chart even if it wasn't sent to my doctor. It isn't there. Neither is any method to contact anyone about it provided. My doctor's nurse tried to get the report. She was inappropriately routed to Medical Records, not Radiology that did the mammogram, and was passed from person to person and given a huge runaround. She never learned what is the problem with my doctor whose name was on the order getting the report. She apparently never spoke with a supervisor or manager in that department. I called the clinic, and no way we're allwoed to be put through to radiology. I asked for the clinic medical director's office or else administrative offices and was told I could only be put through to Medical Records or "Guest Services". "Guest Services" sounds most likely to exist to make me feel very small and cut off any possibility of solving the issue. I identified the clinic medical director and wrote to him that they'd better send that report to my doctor by the end of this week or Medicare, my insurance, and other appropriate agencies will hear about it. I have an update. Radiology responded to my letter. The admin I talked to agreed with me that patients don't need to be forcibly kept away from Radiology when checking into something like this and they need to fix that. My results are delayed because they are having trouble getting earlier mammograms taht were done elsewhere for comparison. They have a 20 or 21 day deadline, she may have said that's a state law. So I upgraded my rating. But I see too many similar complaints to think the problem is necessarily going to quickly get solved.

care was fine:) billing was/is FUBAR! SNAFU! or just fk u! would NOT take VA $$ AS pmt! dunned Me/…read morewould NOT listen to reason.. finally turned me in to credit, FORGET THESE VULTURES! BUSINESS model is to trap/suck in/hound until Milk system for ea. last COPPER COIN.. YOU HAVE BEEN WARNED!

Normally these type of places are so busy that they do not have the best customer service, but that…read moreis totally untrue for what we just experienced. We walked in around 4:30 for a wrist image. Completely packed. The guy could have easily told us we stopped these for the day, but he called to the back and was able to get us in. If you treat people with respect, they will go the extra mile for you

They are always professional and courteous in providing services for myself and my family! They…read moreare not the closest facility to my home, but because of the way myself and my wife have been treated several times, we always go out of our way to return their for our imaging needs.

Had an MRI and it was excellent in care and experience. The front desk lady was nice, the tech was…read moreprofessional, and I listened to Christmas music the whole time.

Excellent care, courteous and knowledgeable staff. Thoroughly explained the process to me.read more