I have been there several times, they are always polite and helpful at this location. The people…read morewho work there are professional and kind. It is a nice clean office, and they take insurance and payment plans if you don't have insurance.

I am so appalled at how this location treated my husband today. I had specifically spoken with a…read morelady yesterday to have him pay 50% down since he was in the hospital and we were waiting for claims to go through. The lady at the front was white and heavyset. I am extremely disappointed how he was treated! I have a hard time getting him to even go to doctor appointments and for this to happen! This was horrible customer service!! I do NOT recommend this facility!

Not sure why they are called Lonestar MRI they do not even do MRI in fact they are selling their…read moreMRI machine so I guess they will just be Lonestar.

Moira returned my initial call the same day. After being on a G-tube for 6 months, due to dysphasia…read morefollowing a surgery complication, my husband needed help transitioning from formula to eating table food. He had completed several weeks of speech therapy and had improved, but was having trouble getting over the final transition to eating 100% table food. It was a relief that Moira could visit us in our home. She completed a detailed plan of care, which he followed and within a few weeks, was no longer relying on any enteral nutrition. Moira was sensitive to his needs, discussed all options and was very supportive. I recommend her services very highly!!

From the owner: Speech Language pathology meets holistic healing through an integrative mind-body and spirit…read moreapproach. Medical and clinical speech pathology evaluations and treatments with various domains: speech, voice, swallowing, cognitive, language, and more. Mobile FEES procedures (flexible endoscopic evaluation of swallowing). Holistic services offering sound and frequency healing, inner voice work, and more with singing bowls, tuning forks, personal speech samples, external Vagus nerve stimulation, and color therapy to promote Vagus nerve regulation and nervous system relations.

Usually when you walk into a medical facility, people need a little more comfort and patience. The…read more2 out of 3 staff that we interacted with did not give that. They were impatient and made rude facial expressions. The only reason we have gone twice to do labs is to save a trip to Austin. I figured a second try would change the experience, but it didn't. This review does not pertain to the doctor or NP. We just went to do labs.

Great service. I have seen both the MD and the NP and they are good. The NP is super thorough. I'm…read morevery comfortable having my son and I get care from this location. They also answer the phone unlike the Bastrop location. Highly recommend.

Dr Tsai was great!!! Patient, friendly, professional and matter of fact. Texas Urology call center…read morewas absolutely terrible. Dr ordered followup for 1-2 weeks after surgery. I called and was given a date almost 5 weeks out. I told the lady the Dr's written order was for 1-2 weeks. She was clearly agitated and told me that someone would call me back within 48 hrs. I asked for Dr. Tsai's office number and she no, I was not allowed to have that. Of course I received no call back., so I called again, explained it all to another lady and she promised that I would hear something later that day or the next. Again no return call and still no follow-up into week 2 post op. Obviously the call center folks don't care what the Doctor orders nor about the welfare of the patient.

Urology Austin has eighteen locations throughout metropolitan Austin and nearby cities for over…read morenearly twenty years ago!!! Their exceptional care and ongoing support for their new and existing patients has had given their patients solutions towards living a better and a healthier lifestyle!!! Jerry Stefek

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

Scheduling system is of poor design. They give you a scheduled time that is not when you need to…read morearrive for some reason. If you show up on time to your appt they will turn you away. If people need to be there at a specific time, why would you not make THAT their appt time?! Staff is unhelpful and lacks compassion for the customer (especially since people getting imaging are typically injured). Canceled my service with them to work with someone who values my time and my business. ** After looking at the text they sent me confirming my time, they sent another text changing the time 30 mins later, making my arrival at the original al planned time that we had scheduled for over a week or two "not early enough" It feels like they went out of their way to mess up a scheduled appt. Frustrating! **

I had a concerning experience at this imaging center. The radiology report was interpreted by a…read moreDACBR (chiropractic radiologist), but the facility never clearly communicated that a board-certified MD radiologist would not be reading the images. The report included terminology and diagnostic descriptions that were vague, inconsistent with current medical standards, and ultimately contradicted by multiple second opinions from medical radiologists. The interpreting provider mentioned the possibility of a serious medical condition, but at no point was I contacted, advised, or given any urgency of follow-up. When my physician formally requested a reread by an MD radiologist, the center denied it without clear justification. If you are seeking imaging for conditions that may require medical or surgical evaluation, I strongly recommend confirming in advance whether your imaging will be reviewed by a board-certified medical doctor. Transparency, clarity, and accuracy are critical in imaging, and I unfortunately did not feel that those standards were upheld in my case.

Come visit us at Texas MRI and let us help you get through your medial imaging exam with ease. From…read morethe first phone call to the end report, we go above and beyond, to make your experience as pleasant as possible. We have music and tips and tricks for our Claustrophobic friends. Your patient care is our number one priority!

I had a booked appointment the 14th and a follow up with my doctor two days after however they made…read moreme reschedule two days prior and pushed me a two weeks back and messed up my doctors follow up which now will take a month to visit.