Very disappointing. Tony the bar tender was overwhelmed with 8 customers most of which already had drinks. Then he went on a rant about them losing their license because somebody was over served. He used multiple F bombs t a co-employee to make his point, but with no regard to customers that could hear him. Sorry we inconvenienced him. Our intent was to have dinner, but after he went on to tell more patrons how busy HE was we decided to go somewhere else. You guys need to get customer oriented staff. read more

I am surprised that this place is still open! After 5 meals at this place that masquerades as a restaurant I've had enough and stopped wasting my money buying something that looks like food but reality must just be grease covered cardboard replicas. Service seems to be a foreign concept at the Indigo grill. If you want something like a water refill or a condiment - you will have to get that yourself or is you wait for the wait staff to come back to you table you will be there for a long long long time waiting and waiting. Good luck getting what you order - went there with friends and 2 of us got some sort breakfast that we didn't order (which means someone else got our order). So - while the rest of or group ate, we had to sit there and wait and wait and wait for our order to show up - of course, by then everyone else was done eating - wonderful! I think the waiter was upset that we just didn't accept what he brought to the table. And good luck getting the "special". Every day they have a special - what they mean is if you are lucky enough to get that dish you would be one of the special ones. I've never had a special; why, because they ALWAYS run out of what ever is on special. Today is seafood - a jambalaya dish listed at $14.95!!!! Really? $15 bucks! I could have a nice sirloin at the Outback for about the same price. read more

This could be a great place to eat. Here in Sun City Festival we are a captured audience. We are 15 plus miles west of Surprise. We don't have any restaurants or stores here. We only have Indigo Grille. The food in never consistent, the service is poor , the menu is expensive for what you get and not much to pick from. The buffet, when they gave it, is expensive and lukewarm at most. We at Festival would love to have a restaurant we could go and enjoy and get quality every time. Management needs to clean house and step up. We , as Home owners, have to subsidize the Grille through our HOA fees because the Grille loses revenue every quarter. Why are we punished??? read more

As it's the only restaurant within 15 miles of the Festival Ranch subdivision and Copper Canyon golf club, we are frequent diners. Don't expect table service- you order and pay then get your own beverages but the views from the tables by the windows or on the patio more than make up for it. The menu is basic but the fare is tasty and better than most independent American restaurants in Surprise. Service, though limited, has always been courteous and helpful. read more

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The first time we visited Festival was about 2 years ago. After a year of exploring other properties we decided to buy in Festival and have now been residents for a year. When we were given the realtor tour, we could see that the property, the landscaping, ponds, public areas were pristine and well maintained. During the last year, the areas visible to the prospective buyer have been maintained. What you don't see is that deeper into the community, the landscaping needs attention, the ponds are drying up, and green space is now brown space. We were promised a quality dining venue called Indigo Grill. In the last 6 months, the quality of the food served has deteriorated a great deal while the prices were raised significantly. In the most recent report from Maricopa County, The Indigo Grill was given a "B" rating by health inspectors. During the summer months the bar in the outside patio closes. It should be noted that the patio has heaters but lacks a mister system. Does this make sense? Keep in mind that Del Webb is only a name that Pulte purchased and that Del Webb's mission was to build and market a lifestyle. It is unfortunate that Pulte wants only to sell homes, refuses to expand on the amenities and is not sensitive to homeowner's needs or wants. In conclusion, "BUYER BEWARE". What you are told and what is delivered most likely don't match. read more

As a resident of Festival it is very disheartening for us to have such a wonderful community with such a horrible restaurant. When we moved here 3 years ago it was a different story. There is no reason why we couldn't have a nice full service restaurant. You wait to be seated by a hostess and then it takes a long time from there on with the service. Ordering over the phone is not any better. I called in an order tonight spoke with Kim and she fumbled and stumbled taking an easy two dinner meal. Asked her how many wings come with the order nope she didn't know. All staff should know the menu and should be able to answer questions regarding the foods on the menu. Not sure how they stay open. Not very well managed by Troon. read more

Great food! I and my guests have loved everything we've ordered on multiple visits. Good friendly service and beautiful scenery especially outside on the patio. I'm eager to go back! read more

The food has been hit and miss the past couple of years, but our most recent experience was outstanding. We didn't realize the Grille was closing 15 minutes after our arrival. When server came to take our order, we offered to take it "To Go" but she was very accommodating in offering to serve us. The food was cooked perfect, and the service was great! The 3 star rating is a reflection on the normal host staff, and the fact that we've had some awful food in the past. This last time, raised the average from a single star to 3. I hope this continues. read more

Indigo Grill is in a great golf course resort location. The food is good and everything we've had has been well prepared. Happy hour sliders are one of my favorites along with an oversized Cobb Salad that easily feeds a couple. Beer battered fish and chips also hit the spot. Breakfast is also a great deal and prices are really reasonable. It's a great place to bring quests from out of town. Sit, have a great meal and enjoy a wonderful location. We do avoid Friday night; it's loud and lots of table hopping the locals love it happy hour. read more

Very nice setting on patio if it is a nice day. We have ate here many times. Service is great. Hamburgers and frys are very good. The salads look wonderful but have been very disappointed on other food. read more

Terrible food can't sit outside and enjoy the weather and have a beverage after 8:00pm cost of food is out of line and it's 13 miles outside of surprise and is also a public restaurant! Need to have more simple items on the menu and plenty more appetizers to serve while watching sports ! Use to have Friday night music but when everyone has to get up and leave at 8;00 it's crazy!! Look elsewhere!!! read more

We have lived in Festival for over 11 years and have frequented Indigo Grill many times. We quit going a few years ago because of the bad service and mediocre food. We went back this week and I have to say we were very happy with the food and the service. Brittany was our waitress and she was wonderful. She was there for our every need. The food was delicious. We will be going back soon. They finally got it right! read more

Great neighborhood spot...close to my home. Always friendly service and great prices. Come see for yourself!

This was our 1st visit since they remodeled. Came with a group of friends for happy hour. Was really disappointed with the limited selection, which was further limited by being out of one of the items (that sounded the most appetizing). My beef sliders were plain & dry & the chili cheese fries seemed like yesterday's leftovers. We enjoyed the company, the service was great & the remodel looks wonderful. Hopefully this is a short term situation that will improve with time. read more

We live in Sun City Festival and go up to the Grille often. We attend Happy Hour where they have live music and people dance and have a lot of fun. The music is free and the drinks are generously poured and very reasonably priced. The wait staff are extremely friendly and get to know everyone on a first name basis. We eat breakfast there after our Saturday tennis match and there are many choices and a relaxing outdoor patio to enjoy. My only complaint is they are not very responsive to suggestions. After years of complaints about the cafeteria style of standing inline to order and then getting a number and having food delivered to your table they are finally changing. Wait staff will now be coming to your table with a pad and taking your order like a real restaurant . They are remodeling too which we are waiting to see. I would say the food is average, not bad but not great! They have a rather large captive audience and a good chef would bring this place up to five stars for sure. read more

We've lived here a little over a year. We love the Grille. The staff is friendly and helpful. For being a casual restaurant, the food is excellent. We've never had a bad meal. During COVID, the preparation has been fast and good for takeout. The Thanksgiving takeout dinners that they offered were exceptionally good. read more

food is terrible, no flavor bland, under cook. no one cares from management. Need someone who has restaurant food experience that can change this menu, cares about food quality and cater to the public. take the drive into town and save yourself the headache. read more

I have never had a bad experience like other people have. Managers are friendly Staff is great, the chef and his/her staff are awesome ! Nobody is perfect and you can't please everyone matter how hard you try. Keep up the good work. read more

Very good food & service. The atmosphere is warm & inviting, the outdoor views spectacular! This was our first visit but will be not our last, especially now that we found out this area is pet friendly! I would highly recommend coming out to Sun City Festival to check it out! read more

Least favorite food spot near out house! We will be happily driving further away for better food. We prefer quality over quantity and we be trying many other places over the next year . The service was great but food was not. We are hoping it gets better but will wait to see if it gets better anytime soon. New to yelp but excited to try new places and find great places to eat read more

I took my fiancee here for brunch. I can't say enough about this. Perfect for people who want their Sunday to be relaxing and enjoyable.

The food was great. Nice service as well. We love to sit outside once the sun goes down and enjoy the peaceful water features. In fact I would love to have them at home. Go check them out! read more

Had Valentines dinner here. Fixed price wine pairing was $100 pp. A little on the high side for the Grill. The food and service were excellent! The price included a lovely spinach salad, tomato soup with shrimp, a wonderful fillet with lobster ravioli and a fabulous dessert of cream brûlée and bananas foster. The wine pairings were very generous. Overall a wonderful meal for a special occasion. read more

Tried the Pizza in the bar. It was good with plenty of toppings. Actually big enough for two people to share. Would recommend it next time your at Indigo. read more

Had a late lunch/early dinner there with 2 friends on New Year's Day--overall, disappointing for the following reasons: ** Although it looks like a "restaurant" it's really a "cafeteria"--you pick up a menu as you enter and form a line, then give the cashier your selection, pay your bill, and go find a table on your own. Your food will be brought to you. ** For a group of people standing in line, it's difficult to decide if the group wants to order an appetizer, split a bottle of wine, etc. It's also very hard to tell if you may or may not want to order dessert the minute you have walked in, before you've had your meal. No one followed up later with us on any of these things, though the place seemed well staffed. ** There was a once-grand Christmas tree in the dining room, but 3/4 of the ornaments had been removed and it was no longer lighted. New Year's Day may or may not be too late to expect to see an artificial tree lighted, but if it's time to remove it, then REMOVE IT all at once! No one was working on it, and a half-done project like this reflects badly on the ambience of the entire operation. This place has an attractive dining room, a spectacular view of the mountains and the golf course, and is located at Sun City Festival in Buckeye--the only restaurant for miles around--and the food is good and reasonably priced. However, the way it is being run is a big disappointment. read more

First time, pretty friendly bartender . Prices for food very nice especially Golf Course club!!!!! Will be back

This place has gone way down hill. Changed their format to a hostess seating method. If you are intent on making that change, then make sure someone promptly waits on you after you are seated. Especially after you made a reservation, because they can no longer support walk-in demand. The menu has been scaled down and the prices have been substantially increased. They are out of control and need a bonafide food manager to save them, otherwise they will not survive. One question...why did ownership change a successful business model that had worked for years? Baffling, but we won't be back. read more

We will NOT be back. How can any restaurant not make a good breakfast?? After the waitress took our order, we waited 20 minutes for eggs, sausage, a biscuit, and potatoes. The sausage links tasted like they had been reheated 3 times....the potatoes had definitely been reheated several times because they were hard and cold, the biscuit was hard as a rock on the bottom. Eggs tasted OK but were not warm. How does that happen? There were only 5 tables with patrons, so it was not like they were busy. Have never in all my years had a bad breakfast at any restaurant....but this is the first. Not worth the $25.00 that is for sure. However, our waitress was very attentive and considerate. read more

We live in Sun City Festival part of the year so dine here frequently. Service is outstanding and we have never been disappointed in a meal. I especially like the Southwest Crispy Chicken Salad. Plenty of outside seating with a beautiful mountain view. It's worth the drive if you're not a Festival resident! read more

The staff is great (but not trained). Food coming out of the kitchen is off and on; sometimes good and sometimes bad. Have gone with party of six and food was delivered in three groups about ten minutes apart. I would give it one star, but I think the staff is really trying, and are nice people. We have been a few times and never see the manager. I don't know how they will do when more homes are sold in this development. I would not encourage a prospective home buyer to buy in this community based on the Indigo Grill being a selling point. read more

Dump this Dump! Troon needs to fire the very top of this joke of a place to eat. Food is awful, they keep going thru cooks and staff walks out, when will they get rid of the Root Cause of this failure? read more

Food was very good and priced great. I had the half Cobb salad and it didn't disappoint. Others in my party got the burger and kettle chips. Nice place and friendly servers. read more

Went there for breakfast this morning ordered the copper bowl and the birdie we waited over an hour and still no food after an hour a different server came to us and said sorry but if you want scrambled eggs we can get your food now but we can't cook an over easy egg because we only have 3 burners back there.....what the hell we said we are leaving and she said I will get you the bill for the tomato juice and the sobe I had....I could have gone back there and cooked an egg with my cigarette lighter faster we just walked out I will not be going back to this place I would recommend you avoid this place read more

Met 2 friends for breakfast at the Indigo Grill. This was possibly the worst breakfast we have ever had. The only reason why they even earned one star was because the person who brought our food did a good job. I ordered an egg white omelette with cheddar and tomatoes as my side. They forgot the cheese. When they brought it back the omelette had cold cheese thrown on it. When I asked them if they can redo it since the cheese should come melted the omelette the omelette came back microwaved. Btw the microwaved my entire plate including the lettuce and tomato. My friend ordered basted eggs which obviously the grill doesn't know how to make since even after it came back the eggs were way overcooked. The yolks were harder then if they were hard boiled. What a disappointment. The only reason why people go there is because there is no other place around. Festival is planning on enlarging the restaurant as our development grows but if they don't improve their food it will continue to be a losing business. read more

Again for the the Indigo Grill was terrible. The issue was not the food. The issue this time was we never got any food. We waited 35 minutes for 2 salads to be told there was a mix up in the kitchen. No ... my mix up was trying the grill again.... I will never go back. read more

Have been here many times visiting family. The food has gone down hill. They mess things up and get mad when you send it back. I ordered a steak and half of it was beyond well done. I sent it back and the cook threw that part up and cut the rest up that was medium. He had the waitress bring it back and say I was wrong. read more

Service is terrible. Never enough staff to serve guests. Employees are always running. Waited 25 minutes and never had a server even stop by so we left. The food is good and prices are reasonable. read more

We are new home owners in Festival and had heard several residents complaining about the Grille and how awful it had become even though it had been remodeled. Well, our first experience with this so called restaurant will be our last unless they fire the manager and get someone who not only knows what he/she is doing, but is dedicated to running a restaurant, not a golf course. We had out of state guests staying with us and we thought this would be a good time to show them what was available in our complex. We had 5:30 reservations which we figured would give us plenty of time to eat and go to a 7:00 show. Upon entering the Grille, there was an older couple in front of us who didn't have any reservations. The maitre d promptly told them that she would not seat them and they would have to wait at least 20 minutes even though the inside was almost completely empty. When the gentleman pointed that out, the maitre d told him that all the tables were reserved and he just has to wait. OK, at first I sided with the maitre d, but as the evening went on, I changed. Upon being seated outside, our waitress came out fairly promptly and took our drink order. When we asked how her night was going, she said it was great as there was hardly anyone eating inside and she got to go outside to wait on tables. After coming back with our drinks, she took our food order. The time was approx. 5:45. At 6:30, we still had not received our dinner, as did several other tables around us. The table next to us complained and were told that their order was next and would only be a couple of minutes. At 6:50, we got up and left. The table next to us still had not received their meal and I believe that they also got up and left after us and a third table was contemplating doing the same. There were only about 10 tables, if that, that had customers, so the place was by no means crowded. This was my first and last time I will go there until they get rid of who ever runs it and gets someone who knows what they are doing and can get there house in order. read more

Went there for Easter brunch 2016 with my family (we had reservations). When we arrived, there wasn't much food left. We waited for the salmon, but they never filled it up. It was such a bad place to eat with such a good view. I couldn't believe the price for such a bad meal. Save your money! The view and the bar are nice. read more

this place is a charm! come for the friendly folks, stay for the delightful staff, enjoy the music entertainment on select days. scrumptious food, mouthwatering appetizers and undeliverable pricing. is this really happening! You will be back and you will bring your friends along with you as well! read more