TL;DR: Overpriced food, tiny portions, and Julio Pena is one of the rudest restaurant owners I've ever dealt with. The food was disappointing, but the owner's behavior completely ruined the experience. Save yourself the trouble and go to the cash-only Italian spot next door instead.
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I don't typically leave reviews, but this experience was so negative it genuinely warranted one. My friend and I came here late at night after a poetry event because we were craving Italian food. We actually tried two other nearby Italian restaurants first, but they were cash only, so we ended up here because they accepted cards.
From the start, the service felt awkward. We asked the waiter for recommendations, but he couldn't really explain the dishes or give much insight into the menu. I wanted a pasta dish with a tomato-based sauce and some kind of meat/protein. I was interested in the Scialatielli, but when I asked if grilled chicken could be added, I was told they could only place it on the side and wouldn't toss it in the sauce. Personally, I hate that because the meat never absorbs the flavor properly when it's done that way. Because of that, I decided to order the Tortelloni Di Coda (oxtail pasta) instead since it already came with meat included.
When the dish came out, I was honestly shocked. It was three tiny pieces of pasta sitting in brown sauce looking completely unappetizing, for $30. I rarely ever send food back, but this was one of the few times I genuinely felt uncomfortable even trying to eat it.
I initially asked the waiter if there was any way I could order something else instead, and he apologized and said there wasn't really anything he could do because the dish had already been made. I said okay and thanked him. After he walked away, my friend looked at me and the dish and was basically like, "That doesn't look good, and you clearly do not want to eat that." She insisted we call him back over and send it back. When he came back, he said he'd go get the owner, Julio Pena, and again, I thanked him.
The owner immediately came over angry before I had even said a word to him. Instead of asking what the issue was, he launched into a long rant about how his wife cooks the food, how inconvenient it was to remake dishes, and how they'd now have to drive to the Bronx for more supplies. After his whole monologue, he ended it with, "But yes, we'll take it off." I said "thank you," trying to stay respectful, and he immediately responded with, "No, don't thank me because..." before launching right back into berating me again. The entire interaction felt like a weird power trip over a politely returned plate of pasta.
What made it worse was that after his rant, I told the waiter I'd settle for the Scialatielli with the meat on the side, attempting to move on from the situation, but once the waiter informed the owner he then started loudly complaining about us to a patron and repeatedly yelling "Is it on the menu?" regarding my new modified order. At that point, I canceled the replacement entirely because I no longer felt comfortable giving this restaurant my money.
After leaving, I checked the restaurant's Instagram and reviews, and honestly, the behavior started making sense. As pictured, the owner openly posts videos bragging about kicking customers out and arguing with people, and his review responses show him fighting with customers in all caps. Clearly this isn't a one-time thing.
Also, I literally just came back from visiting Venice, Milan, and Florence last month, so this is not a case of me "not understanding authentic Italian food." I ate at plenty of restaurants there, and nowhere there, even at mediocre restaurants, was I served a pasta dish that looked this bad.
There's another Italian restaurant right next door. It's cash only, but next time I'll gladly bring cash and go there instead. Overall, this was one of the most uncomfortable dining experiences I've had in a long time. read more