Ill never go back to this place. Our waitress took our order and then completely ignored us the rest of the time. A young guy brought our food and it was cold. We waited for refills on our drinks and ignored the entire time. We sat in a booth in the back where they get drinks, and several staff members were in a group complaining about their jobs and other employees.. When we moved our plates to the edge of the table the bus boy came by and took them...we continued to get ignored by our waitress as she walked by several times...This place is just plain Bad. I never noticed a floor manager anywhere, but this place is a sinking ship that is being poorly run with unskilled people. And there are plenty of people that are willing to take your job , if all you want to do is complain about it....I NEVER GO BACK ... this place sucked read more

We got take out because it's always so busy at the location, due to it being new. What a waste! First of all no one ever answers the phone, so this was the actual first day we could place a take out order because when we have tried to place take out orders before no on answers. Second, our food wasn't right. We had to complain that our small order of items wasn't complete. I ordered a side of potatoes with cheese and got the sad looking small order as seen below. Won't be ordering take out from this location ever again. It's unfortunate because iHop typically has good breakfast food! read more

IHOP - Side of potatoes to go, this is supposed to be with cheese. - Breakfast & Brunch Near Me - Yucca Valley, California

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First time at this IHOP. I was pretty excited but was sadly disappointed. The food took a while to come. When it did, our strawberry Nutella crepes looked like melted poop, my caramel mocha frapp thing left a strange film in my mouth, and 2 plates of eggs and hashbrowns came out cold. The only saving factor was our server, Shawndra, who was quite amiable and helpful and offered us out a whole fresh plate. Overall, good intentions but lacking on delivery. Don't think I'll be going back. read more

My mom, son and I were here for breakfast this morning, the service was incredible!!! Our server Maverick was extremely polite and made sure we had everything we needed, the cook Frank was so nice even came out to make sure our food was good!! He went out of his way to make sure we had a great experience there. Because of him we will be back!! And were not locals were from Riverside, so for us to come back to this particular restaurant because of the service says a lot !!! read more

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I'm from OC so the ihops here I run by Latinos (mi gente) and during rush hour, the latest I would get my food is like 30 mins. That's at the ihop where I'm at. Now this ihop, holy hell. I have never seen an ihop so unorganized and disgusting. We waited for an hour and half for our food and it's just a group of 4 with no one in the restaurant. They were screaming in the back and fighting I wanted to leave, our waiter Ethan or Elon I think his name was (bearded with sleeve tattoo) had to apologize several times. Idk why we didn't left but the food was cold and terrible, they even ran out of hash browns, at 1 pm.... The worst ihop ever, get better workers the owners should be embarrassed having a restaurant run like that. Musty read more

Terrible! The wait is ridiculous and the food portions and the price don't match. The waitress are unprofessional and the hygiene is lacking. They have hoops hanging from their nose, hair not combed. Not sure I want them handling my food. I've been to a lot of ihops and this one here has no dress code no manners and I couldn't tell if these girls were going to take my order or ask me on a date! If you are looking to have a nice meal with your family, this is not the place! read more

Long wait and then my party was ignored for a longer period of time, after we were seated. Finally asked the hostess why no server engaged our party. Eventually someone came over. Others seated after us had received drinks and the server could offer no explanation, only excuses. I asked how long it would take to receive food if we did order (other tables around us were complaining about food not coming out to them, mistakes on the order, etc.). Long story short our party walked out without ordering. 45 minutes of my life I can never get back. Went to John's Place down the street and the totally rocked it! Coffee came out fresh and fast and food was timely and super! read more

If I could give this establishment a zero I would. We waited for approximately 15 minutes for our seat, which is normal for a Sunday morning, but then we sat for 25 minutes at a booth and then left. Nobody took our drink order when we were seated and then nobody bothered to take our food order. People that were seated after us got their drinks and food orders taken. Several waitresses looked at as and walked my many times, but none helped us. Shameful. read more

Flies, ants, and a hair on my food. It's a no. The grossest ihop I've been in. Would not recommend.

We stopped here later in the evening of 10/11/19. It was not that busy, perhaps five tables with two servers. We ordered our food and we waited and waited and waited for it. I had ordered the chicken fried steak and the gravy had dulled over which meant it had been sitting for a bit. My pancakes were cold...telling when the butter did not melt at all. Now, had the food been even relatively warm if not hot, it would have been very good. I blame the waitress for our bad experience, not the cook. Big waste of $40. When we went up to pay the bill our waitress was sitting in the dining area on the right side that wasn't being used. She would have done herself a favor if she had been up taking care of delivering food as it was prepared. Won't stop here again. read more

I am giving five stars because of MONICA. She is a fabulous server, whom we have grown VERY fond of since we frequent this place a lot. Good customer service is HARD to come by these days, which is sad. I have worked in customer service for 16 years and was a general manager for a busy tanning salon in marina del rey. I know customer service is not easy and I did waitress as well for a few years. Monica's service is impeccable!!! She's considerate, friendly, always smiling. My husband litteraly has five million questions every time we come in about the food and many requests for small changes in the mean and she is so very patient! I would be so annoyed haha. But she is just a doll. Lovely, and always a joy to see her. She deserves a raise, and I'm serious!!! Thank you MONICA!!!! read more

This is My Favorite Place to go, Frank Fort is the Best Chef I've Ever Had the Pleasure of Knowing. When Frank is Working, All My Food Comes Out Perfect & Hot!! It's All Planned Very Well, and it Seems the Busier the place gets, The Better He Works, thou he Also Works Great with Small Crowds as well!! Most of the Waitresses are Very Good as Well, Denise, Cheryl, Amber, Rachel & Lida are the best!! Regards, TC read more

On Saturday 24th of August 1040 am. My family and I visited this location! We were greeted and sat at a table. We sat there for more than 30 mins and were not served. There were multiple customers who came in after us and were served immediately with this particular waiter we were in her station! No one asked if we wanted drinks or notified us of a wait. She literally looks at us and served other coustomer that sat in front and behind us. Worst experience in my life! Left and went across to Dennys was waited and got food in less than 15mins. If I could give ZERO stars for customer service I would! read more

My husband and I visited this IHOP location for the first time yesterday. I was a little hesitant after reading some of the reviews but I was very pleased with our visit. The place was packed upon our arrival (Saturday @ 10:30am). The food was hot and delicious and the portions were generous. My only complaint is that the service was a bit slow. However, when our waitress did come by she was very friendly and prompt at refilling drinks and removing plates from the table. When she came with our food she noticed that some of the strawberry syrup from my pancakes had gotten on the plate with my omelette and offered to take it back. I thought that was nice of her to offer considering it was such a small amount of syrup which wasn't even touching the omelette (shown in picture). We will be returning to this location! read more

IHOP - Country Omelette with a side of three New York Cheesecake Pancakes! - Breakfast & Brunch Near Me - Yucca Valley, California

I have been there and both times the service was slower then slow and the second time being worse then the first. On the second visit the food was not thoroughly cooked and cold when I finally got it. I will not be back. read more

A cook in the back, white man, was yelling racist comments to someone and cursing. He called someone the N word. Me and my kids are standing up front and half of the restaurant could hear him. And about 5-6 employees standing there and say and do nothing. read more

Food was not bad but pricey for what you got. Service was OK but kind of in un friend Carrows use to be there and there were just as bad. Go to C n S there always great. read more

We just left this iHop location and our server Rachel was excellent! Everyone was friendly and the food was delicious. The cooks definitely know what they're doing read more

I am currently sitting in the restaurant still waiting for my food. We waited about 20 minutes just to get our order taken. Waters were brought to our table which was; by the way, a little too small for a party of six. Another set of waters was brought out to us even though we already had full cups and they didn't take back any cups. So our table was already super full and the food isn't even here yet. The waiters are constantly arguing and they seem like they don't know what they're doing. We've been here for about an hour now and we haven't even eaten yet. So... HIGHLY DON'T RECOMMEND. You're probably better off starving until the next town. Or go to Mcdonalds. read more

Came inside with children and waited 15 minutes to see if anyone comes to sit us down. No one did. One guy playing with his phone. Four just completely ignored us. The store had two people in it. Complete waste of a business in this town to have! Horrible management! I would give it zero rating if I could l. read more

Busy as hell on mother's day. Our food was good and cooked to order, and they tolerated our two small children. Biggest reason I am writing this is to praise our waitress Rachel, who was man handling multiple tables. I don't mean like 5-7, talking 8 in one section and a whole other section. Give that woman a raise! Very pleased with her service. read more

Ok the remodel looks great. The old Carrows was looking its age. We have been to IHOP 4 times and 3 out of the 4 experiences were good, while the other was not so great. Food is good although the portions seem to be a little light. The servers all seem to be trained with pleasant customer service skills. The only odd thing is that when they first seat you they always seem a bit confused as to where to put you. Twice they have put us at a table near large families with children towards the rear of the restaurant. When we ask about being seated near the window instead they seem to act like it's a big deal to change. Both times they have moved us at our request though. Overall a pretty nice addition to Yucca Valley. Plus I like that they are open late on the weekends. read more

I would love to rate the food as good, but on a Sunday morning, at 10am, after being open for only 3 hours, claimed they "ran out of food". The restaurant did offer indoor dining, no outdoor, but somehow a restaurant at limited capacity and with the title "international house of pancakes" ran out of pancakes, and everything else supposedly. read more

I have never been more disappointed in a resturant before. The floors are dirty, tables filthy read more

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I wouldnt recommend wasting your time. Our group of 3 was greeted & seated, brought drinks & then we waited 45 minutes before we realized our server had disappeared & they had not even started cooking our meal. There were empty tables & plenty of other servers ,so it wasnt even that busy.I counted at least 3 other parties that came in and were served and left before we decided to leave. read more

Good food good service- one plate came out a few minutes before the others and our waiter gave us a discount for the wait. (thanks Maverick!) Nothing to complain about! Will be back again read more

Service was incredibly slow. They are understaffed for a busy Sunday morning. Reliability is the one reason one goes to IHOP, and this one blew it. read more

What a great re-model! The servers are wonderfully trained and attentive. The only reason I give 4 stars instead of 5 is because my last visit, a member of my dinner party did not receive the crepes he had asked for and when he asked for the correct ones, by the time they had brought them out, we had all almost finished our meals. But other than that,I've enjoyed having an ihop it town. Wish it stayed open later. read more

The only reason why I'm giving 3 stars is because the food was absolutely delicious but aside from an amazing meal our server was extremely slow..in general my husband and I were very patient but our drinks weren't refilled all but once and that was after we paid. They forgot my biscuits and gravy and I completely finished my meal before I lost patience and had to remind it was forgotten. Definitely worth the food tho! read more

Great food and drinks. Service was a little slow in the beginning but got very good and a ice tea to go. We will be back. Yummy read more

IHOP - Breakfast & Brunch Near Me - Yucca Valley, California

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Nice friendly staff, great IHOP foods, and we know the cook and he is a super nice guy! And you can't go wrong with pancakes, just ask Jim Gaffigan!! read more

3 o'clock in the afternoon, middle of the week, total of three tables with customers. They couldn't seem to get the order right. They waited until we were done to get the kids their yogurt. Oh, I forgot! I had to get up twice for barbecue sauce after I asked, finally got my turkey sandwich. The bread was really hard, and the waitress reply was not 'oh I'm sorry, let me get you some more.' But, 'That bread must've stayed on the grill too long.' she said. 'That's funny, it wasn't grilled.' Horrible meal, horrible service. read more

The service is ridiculous.. there was NO one there and it still took them 10 minutes to even greet/seat us. Food looks nothing like the pics and was mediocre at best. Not worth what you pay. At all. read more

Why all the sudden are you guys going downhill? Seems service and quality has changed. The last two times going here has been nothing to write home about. read more

Every time I go here the service is terrible, waited 45+ mins to get my food then my food is cold. I always give this place chances after chances and they always disappoint. The lady manger doesn't help either. Just terrible! read more

IHOP - 29 Palms: Great food and service. I'm a bit of a coffee snob, but I have to say that the espresso here was fantastic. Watching our server, Maverick, I saw a guy who performs quickly and efficiently. Five bright stars!!! read more

Ordered about 3 meals online for pickup, Staff were very friendly and double checked the food in the bags to make sure everything was correct. Food was excellent! and i will be back! read more

Always friendly always good service always satisfied. This is a great place for meal my family and I eat here often. Love the pancakes!

My family recently came to visit from a hundred miles away and surprisingly my mother wanted to go to ihop..ok? being that normally she is not a breakfast person ..no problem my wife loves ihop..or used too.the eggs , hash browns,french toast, french fries,ham, sausage every thing except for the coffee was cold !! I wanted to complain beyond words but my family is to modest.yuk,yuk,n yuk the food at ihop sucks ...I heard the ihop here in yucca valley is going to shut down .when that happens I will celebrate.that is the second bad experience I've had there and there will not be a third. read more

We go for the chicken fried steak, it's real delicious! We like to sit on outside patio but it tends to be dirty from pigeon droppings all the time & it could use a good hose cleaning more often then it happens. Also if the tables in the sun had umbrellas that would really help on the outside seating. (Misters would be great as well). All in all we have had good service & good food & will return to eat there again. read more