IHOP

Locally owned & operated

Catering service

One of the best breakfast burritos Ive had it's not skimpy like other places, they actually fill it…read moreup and worth more bang than your buck. Albert, his father and the guy that works up front are very friendly. Also, they are very funny and make sure that you're welcomed.

We love this place for breakfast and lunch. Always…read moreconsistent, always fresh, and so filling. They are so quick. The place has several tables for sit down. Good parking. Love their breakfast burritos, smash burgers but my all time favorite is the Philly cheesesteak!

12.5 mi•Florence-Firestone

New Location Brick and Mortar Montrose

New Store Montrose

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Lc Smashed

4.7(131 reviews)

Women-owned & operated

Private events

The burger was juicy, flavorful and cooked just right. The bun was fresh , and the topping…read morecomplemented the beef without overpowering it. The fries were crispy and well seasoned.Overall, it was a satisfying meal, and I'd definitely order it again.

Top tier. Dudes working were incredibly nice. One of the best sandwhiches I've ever hadread more

Burgers and fries

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North Shore Burgers

3.7(492 reviews)

3.8 mi

Since you can't comment on reviews, I will leave a review to correct the newest review below. This…read moreis the biggest lie and attempt to slander a business ever. They came in and were warmly welcomed with "Go ahead, sit anywhere; we will be right with you." Unbeknownst to them, unfortunately, it was right as the team was switching in and out. The server, for one, was pouring wine for another table and had their table next. She came up extremely rude, asking for immediate service after being there less than 10 minutes. The server attended to them immediately, and with an amount of attitude you only get from a classic Karen, she decided to try and berate staff and act like they don't provide phenomenal service. I call bullshit when I see it, and her entire experience was made from her own ego and need to complain. Lies trying to make them look bad and just complain for complaining's sake. The staff here is nothing but welcoming, professional and friendly so if you had an issue its maybe you being non pleasant and expecting you to be the center of the world. Youre not

Yes, I needed to stop so we could grab something to eat, and we came across this place in La Canada…read morecalled North Shore Burger. I took a chance on it because I remember going to the North Shore in Hawaii, and the food was amazing. I ordered the Ahi sandwich, and it was perfectly cooked. It was definitely sushi-quality Ahi tuna, and the onion rings--especially the sweet onion rings--were delicious. I want you to know that this is a really good spot. It's based on the North Shore in Hawaii, so it offers a little reminder of that. If you've been to North Shore Hawaii, you'll feel a bit of déjà vu. The atmosphere is nice, the prices are pretty good, and the service is friendly too. Stop by and check it out. Erika, our server, was #yhl. This is your friend Father Yahoul. When you visit, tell them Omar sent you.

Interior

Burger

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Wedge salad (the break)

For The Win

4.3(586 reviews)

1.7 mi•Tropico

When I am at the car dealership, the Sun is right up the street, where I can grab good food and…read moreshakes. I always come here when I am at the Toyota dealer. Service is always great and the place is cute small and trendy..

We've been ordering from FTW for months because whenever i think of a smash burger, its either the…read moreones i make myself or the ones from FTW. The crispy lace edges, the juicy center, the grilled onion, the slightly spicy sauce, the slightly sweet bun...all dreamworthy! Their sweet potato fries aren't all that great to look at, but omg, always perfectly cooked and salted! Perfectly complimented with the fry sauce. All that said, we were disappointed when we received our last order: 1. Packaging change (paper wrapped instead of cardboard box for the burgers) robbed the craveable edges of their crispness. Plus there was so much grease on the paper wraps it actually made it messier to eat than before. 2. The sauce has changed. The spice level increased (still not too spicy), but a side of sauce (which you pay more than a $1 for) is now sent in a premade branded packet. I have zero issues paying extra for a good sauce made fresh in-house, but instead of tasting like a fresh sauce made with mayo and spices, it now tastes of oil and spices and is not nearly as tasty. We noticed the difference on the burgers as well, so it seems like their sauce is all premade now and not nearly as good.

Indoor seating

Smash Burgers with loaded fries

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Chicken Sandwich

Bun & Blanket

4.9(138 reviews)

2.0 mi•Tropico

This double smash burger HIT!…read more This food truck is right next to an awesome brewery and ties hand and hand with a beer. I was pleasantly surprised with how cheap the burger was with a double for being $10.50 and my bf and I shared large lemon pepper fries. It was delicious and I was pleasantly surprised. 10/10 would recommend!

Awesome double smash burger!! The onions and crust are what made this one really good! They put a…read morelot of onions on so kinda a true Oklahoma style. Hard to find a place doing it this good. This is my 8th LA smash burger and it's definitely a top three contender! The ratios were on point. The lemon pepper fries were killer. The bulgogi fries were strangely good for no one appearing to be Korean who worked there. Big fresh jalapeños on top with the perfect amount of sauce. GREAT home made pickles on the burger to offset the rich patty and cheese. The service was TOP tier. Took a little longer than most, but tasted better than most! So pick your poison! Great outdoor seating in a bar next door with its own brewery. They have a deal going so you can use that place. Sat in a cool outdoor patio area with fake grass and a nice fence. Nice shade. Cool Glendale vibes.

Cali Juicy Lucy Burger

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Top left. Birria fries. Top right Gigo fries. Bottom left double burger with bacon. Bottom right triple burger with bacon.

The Black Cow Cafe

4.1(2.3k reviews)

3.6 mi

Super Menu No take out menus yet…read morehave distinct serving times for meals IE one cant order meatloaf for Lunch or dinner only dinner. Ideal for franchise Have soda bar & burgers, salads distinct sauces etc. Some meals can be breakfast lunch & dinner IE chicken & waffles Salads can be lunch & dinner Need flexibility if popular items on order Parking behind diner. Next Gus & Andys diner. NO other diner chain or indie know does NOT serve chicken & waffles. Place always busy in front on Hnolulu Blvd Doing take out.

A rainy day in Montrose, was made a little brighter when I discovered the Black Cow Café. This is…read morethe first time that I have been there, and I have to give an excellent review. First of all, if you haven't been to Montrose, this was my first time, I highly recommend a visit. Main Street has an old-time feel, with plenty of cute restaurants and interesting shops. One of those restaurants is the black cow Café. The menu is very diverse with plenty of healthy and vegetarian options. I had the black bean burger, and it was delicious. I had planned on ordering the bean chili. I really appreciated my server who asked me if I ate meat, the bean chili did have meat in it even though it didn't say so on the menu as far as I could tell. She could've easily just taken my order, but instead she took the extra step to make sure I understood what I was ordering. All in all, I had a great experience here and would certainly recommend if you happen to be in the area.

Nice area

Corn Flake Crusted French Toast Breakfast

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The double espresso

OG Smash Burger

I really enjoy this place a lot. The burgers are smashed to perfection so that you get the crispy…read moreedges. The sourdough for the patty melt is buttery and crispy as well, and the cheese is melty with smothered fried onions atop it all. It's a wonderful sandwich--I asked for mild spread, btw, but it's good, too. Also, the patty melt comes as double but get a third patty added. I think the patties are 1.75 or 2 oz so it's worth getting the extra meat. The service is relatively friendly. The ambiance is outdoor seating, so there is a lot of street noise. I'm not sure if they have a bathroom. And parking is on the street. Prices are kinda up there for a burger, but to me it's worth it. Keep in mind that smash burgers aren't typically juicy due to the smashing. But the sauce, onions, pickles, and other condiments are where you'll get "juicy" from. You get the smash for the crispy edges and onions smashed into the burger. But I'm not sure the onions are smashed in here, tbh. Give it a try. I believe you'll dig it.

OG Smash Burger definitely lived up to the hype. The burgers were juicy, flavorful, and had that…read moreperfect crispy smash on the edges. The ingredients tasted fresh, the portions were generous, and everything came out hot. The fries were crispy and seasoned well, making the perfect side. If you're craving a classic smash burger done right, this spot is absolutely worth checking out. I'll definitely be back.

Double Burger

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Basin 141

4.2(788 reviews)

3.6 mi

Hailing from a Social Bar + Kitchen love affair, the concept was developed to celebrate the…read morecultural diversity, rich history, and the proud spirit of the original 141 residents* of the LA Basin**. Personally, I think this is one of the best happy hour bars around. Inside, it has a steampunk-y sensibility with rich, dark wood tones & comfy booths. Outside, there's a patio along Honolulu Avenue that's just the spot for people watching. HAPPY HOUR MENU :: - The wings are great. They're perfectly saucy, served with blue cheese or ranch. Pairs well with their Happy Hour Prickly Pear Cider (in a can for $5). - Also, there's Habiscus Cider on draft, which is also sweet and more soda pop-like. It's not on Happy Hour. $9 for a tall glass. - Potato Skins are stacked with toppings and super cheesy. We tried their house Ranch and asked for a side of Bleu Cheese. OTHER NOTABLE FAVES :: - $15 gets you 2 tacos with a side of chips. - Meatloaf Mondays - get a proper meal that sticks to your ribs + a pint for $20. - No wait for a booth. Food & drinks came out quickly. Overall, the service is great. Sorry, kids. This place is 21 and over only. It's a date night, bday drinks, or first stop on an adults night out kinda place. -------------------------------------------------------------------------------------------- * That number comes from the 1st census count in the early 1800s ** The LA Basin includes Hollywood Hills to Coastal PCH Shores, San Fernando & San Gabriel valleys + Orange County too.

We just moved to the neighborhood and were really excited to try this place, especially after…read moreseeing so many great reviews. Unfortunately, our experience was the complete opposite when it came to service. We sat at the bar, and the restaurant wasn't particularly busy. There were at least four people working behind the bar, which made the lack of service even more puzzling. It genuinely felt like we were being ignored. Not in a "they're slammed" kind of way, there was just a really odd lack of acknowledgment throughout our entire meal. What's especially surprising is how many reviews mention great service, because that was definitely not our experience. I asked to taste a couple of different beers before deciding, which was totally fine, but after that it took forever to actually get someone's attention to order one. Once we finally got our beer, we were ready to order food, but again, no one acknowledged us. We waited patiently and eventually had to get someone's attention ourselves. We ordered the fish and chips and the pot roast French dip. The menu says the French dip comes with a choice of chips or salad, but our server never asked us which we wanted. We assumed chips were the default since the choice was never mentioned. When our food arrived, we didn't have any silverware. We asked the person who dropped off our food for some, and he seemed genuinely confused by the request. It took a while for him to bring us rolled silverware that was apparently already ready to go. We then asked about the chips with the sandwich. He went to the kitchen, came back with the ticket, told us it came with salad and that we needed to request chips, and then simply walked away. This was probably the most frustrating part because it would have been such an easy customer-service moment to handle differently. Chips aren't exactly an expensive or complicated item. A simple, "It actually comes with salad unless you request chips, but no problem I'll bring you some," would have completely changed the interaction. Instead, we were essentially told we were wrong and left it at that. After that, no one checked on us. I needed some extra malt vinegar and asked the bartender for it. He never brought it and never acknowledged the request again. What made the whole experience even stranger was that the people sitting around us seemed to be getting perfectly normal service. It just felt like we were somehow invisible. After we finished eating, our plates sat in front of us for a long time. Again, no one checked on us, asked if we wanted another drink, dessert, or anything else. I eventually had to physically push my plate toward the edge of the bar and ask for the check before we got any acknowledgment. I honestly can't remember the last time I experienced service that was this consistently odd and nonexistent. And unfortunately, the food itself wasn't anything particularly memorable either. We were genuinely looking forward to having a new neighborhood spot, so it was disappointing to leave with such a bad impression. Maybe we caught them on an off night, but based on our experience, we won't be returning.

Potato Tacos with fresh guacamole, crema, queso fresco and scallions

We are a 21 and Over Establishment

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Beer Battered Cod Fish Taco

John Sparr Tavern

4.5(345 reviews)

3.3 mi

We love eating at J. Sparr. The old vibe rings clear and true starting with the exotic cocktails…read moreback from the day when Tiki was cast as a romantic land of island breezes, grass thatched roofs, and whispering waves. A step back in time would be complete if they'd only play some big band and crooner tunes. But it's the food and drink we focus on. A solid tavern menu from lunch, through happy hour and on to dinner. Reservations may be helpful on a weekend night. The 1956 Mai Tai sure beats the ones you get on a flight from LAX to Kona. Strong drink makes for good stories. Parking is along the street - good luck finding a spot nearby.

Dropped in for lunch on a Tuesday afternoon. The service was being handled by the bartender alone…read more It was impeccable. From greeting and seating, to ordering, to food and drink presentation, just excellent. The beer was fresh and ice cold in a chilled glass. The freshly made lemonade was delicious. I had the burger. Perfect. I'll be returning.

Chocolate pot de crème

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John Sparr Tavern

Thee Elbow Room

4.3(335 reviews)

3.6 mi

Absolutely delicious breakfast burrito I ordered today at 3 in the afternoon. And good portions…read more Washed it down with an IPA which turned out to be a surprisingly good combination. Keep up the great work guys!

Their patio is so lovely! Very dog friendly and there was even a very well trained cat hanging out…read morewith one family! The staff was super friendly but may have been short staffed- seemed like a one-woman show for most of the time we were there. Reinforcements did show up before it got busy for dinner/bingo at least. My Cuban sandwich was delish & huge! Basically got 3 meals out of it. The pretzel was super soft and I loved the beer cheese & mustard dips. My husband got the spicy sausage and enjoyed that as well. Love this area of town, so many lovely spots to try!

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Drizzling

Spinach Artichoke Dip and the Beet Salad

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38 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

J M.

Elite 7

8 years ago

To those who rate based on how entitled you were one day, just think that while you got seated or served faster than those who came before you, others had to unfairly wait - this is not cool and why are you celebrating that? This establishment is what makes America a sad, unhealthy place to live. If you feel like a fool eating here, you're not alone. When you're confronted with prices that reflect price gouging and/or a failed business model, the ref flag is urging you to stay away and let this monster die. IHOP operates as a failed business model: it cannot exist without gouging its customers or selling-out its employees while posting huge profits - profits made possible by paying feeble wages offering the minimum essential health care coverage as required by the ACA. No vision. No dental. No maternity/paternity leave. No child care. And while they're making a mockery of Americans who willingly throw their money at mediocre overcooked food, this customer is pretty pissed that a meal consisting of one potato, 3 eggs, some salsa and a 1/4 of an avocado with a side of 2 pieces of soggy white bread (a $3.99 value) costs $11.89.... WTF?! Someone needs to hunt down that CEO, Stephen P. Joyce, and make him eat his own s****y food with the hair in it and prepared by that annoying server who doesn't wash their hands before leaving the toilet. On what planet are these pedophiles and wife-beaters who run these food giants living on? And why do consumers continue to partake in this conspiracy to gouge consumers because we're too stupid and lazy to make better food choices? The take-out hamburger I ordered was considered Angus (fkg laughing) and cost $6.99 with endless fries and soda (couldn't eat endless IHOP fries if I wanted too...they're just awful) But, what is the difference between my burger and those costing $12? Server says, "an onion ring and some bacon..." So IHOP condones $6 for an onion ring and two slices of miserable bacon? You heaving me Stephen P. Joyce?!! You hearing me Julia Stewart, and all the white males sitting on your board? You're awful people! So I opted for a strawberry shake instead of the unlimited soda. The server said he'd have to charge me more for that. Really? Charge more than you're already required to charge me? He didn't charge me however and, for that, I am appreciative. However, this 'game' of complimentary items that technically cost a negligible amount, is means to get customers to tip the server more because they feel vindicated. Just dumb and sad. Pay your employees a living wage and take a pay cut for being awful people with a failed business model in a respectable society. I bet Julia Stewart and Co. make six-figures to millions and for what? What do they do apart from authorizing pitiful wages subsidized by coerced tips, charging outrageous prices for mediocre and often cold soggy food, or continue to hire corrupt white people to maintain that classic image consumers are brainwashed into loving so much. IHOP is garbage and in a respectable society it wouldn't even be a consideration, let alone a multi-billion dollar empire. $12 for a tiny hamburger and $12 for one potato, 3 eggs and some avocado with salsa - I give you 0-Stars! read more

Natalie K.

2 years ago

I've never had such a horrible experience at a restaurant, but my recent visit to IHOP was truly awful, thanks to our server, Paola. From the moment she approached our table, her attitude was downright rude. She didn't greet us, didn't smile, and didn't even acknowledge us properly. Instead, we were met with a cold, blank stare, like she couldn't be bothered to deal with us. Throughout the entire meal, she didn't say a single word, just slammed our plates down and walked off without a care in the world. To make things worse, Paola managed to get several of our orders wrong. And instead of apologizing or even showing a hint of remorse, she just snatched the plates off the table with the same sour attitude and stormed off to fix them. No explanation, no "I'm sorry," just straight-up rudeness. When she brought the corrected plates back, there was no improvement in her behavior. She just dropped the food on the table like it was some kind of burden for her to serve us. Paola didn't check on us once after bringing our food, either. She clearly didn't care about whether we were happy, needed refills, or had any issues with our meal. Her entire approach was unprofessional, and honestly, it felt like we were being treated as an inconvenience. As a server myself, I can confidently say I would never, under any circumstances, treat my customers with the kind of disrespect Paola showed us. This kind of attitude has no place in customer service, and frankly, I'm shocked that IHOP allows someone like Paola to work there. I really hope her manager has a serious talk with her because this was by far the worst dining experience I've ever had. Our entire group left frustrated and angry, completely appalled by how we were treated. If this is the standard of service at this location, I won't be coming back. IHOP, please get it together--and start with Paola. read more

Sara G.

11 months ago

I came to the Glendale IHOP, honestly not expecting much. I had seen a lot of TikTok videos saying things like "Don't go to IHOP" or "Nothing is fresh," so my expectations were pretty low. But here's the thing, I was shocked! The pancakes were unbelievably fresh and fluffy. I ordered the Bacon Temptation Omelette and added mushrooms and spinach. OMG, I can't even describe how good it was! My taste buds were literally dancing. The tomatoes were so fresh, and the pancakes had that amazing smell that tells you they were just made. Everything tasted perfect. And I have to mention Laura, one of the waitresses, I can't say enough about how kind and caring she was. She made our visit even more enjoyable with her sweet personality and attention to detail. I was actually trying to find something negative to say, but honestly, I couldn't. Everything was fresh, delicious, and perfectly done. We truly enjoyed our meal, and I'll definitely be coming back! read more

Gracie G.

14 years ago

If you come here on the weekends, especially in the earlier hours be prepared to wait for at least 10-15 minutes- sometimes more. I used to be here a lot I know my schedule very well hehe. For those that complain about their food- I mean you're not paying an arm and a leg, in my opinion you get what you pay for. I mean in all honesty their food isn't even that bad. Sure, sometimes it can be a bit umm bland but I guess it just depends on the person. I usually get the 3 eggs with 2 bacon strips, hash brown and a side of wheat toast. Sometimes I;ll order pancakes. I used to get nutella crepes but they stopped serving it with nutella! Um wtf.. that's a stupid move. I guess you can say it's an okay place to be nothing fancy nothing special just regular American breakfast. read more

Renee S.

15 years ago

Hey, it's IHOP. If you come here, you know what you are getting yourself into. Pretty decent food at a very fair price. I had the chef salad on Sunday, it was HUGE. I could barely finish, but pushed on for dessert - lingonberry crepes! This location is right next to the freeway, very convenient. I had a very enjoyable visit. The only downside to IHOP is the wait is always 30- 45 minutes, doesn't really matter what time of day, unless you go between meal rush times. Have dinner at 3 pm and you might get right in, otherwise, good luck! read more

Angie H.

15 years ago

Overall this place is good and the fact that it's open 24hrs now makes it a bit better. One major complaint is the prices, I think they could be reduced a tab to accommodate the recession. I mean, for a breakfast plate I would like to spend $10 max but here by the time you get coffee, tax, tip, it comes out to $20. Food is good can't complain, not amazing by any standards, but it's pretty good. I rather go to a smaller cafe and support a local business, but now that it's open 24hrs I might be there for a late night dine. read more

Alex S.

15 years ago

Let me start off by saying, I love their pancakes. Crapes that is. They're tasty warm, and the jam tops it off! Service is right there. Server always around checking up on you. However if you plan on coming on a Sunday morning, plan on coming an hour earlier because wait times are a bit long. The reason I would rate this a 3/5 stars is because the place lacks a bit of cleanliness. Not only that but the restaurant is just too small, i feel I'm in a air tight container. But whatever, I still go there and enjoy the food. read more

mark m.

9 years ago

I like this place. It is a bit busy specially on Sunday mornings but I like coming any way. Food is good, atmosphere is pleasant and the service is fast. I like it and I keep coming back for breakfast at least twice a month. Our server Michelle was great today and made us feel very well taken care of. She was very fast and willing to serve us with a smile and great attitude. Thank you Michelle read more

Mike G.

13 years ago

I love IHOP. I've been coming here for years, it became a birthday tradition for our grandmother to bring us here for breakfast. I enjoy the pancakes with strawberries on top. If you're looking for a super fancy gourmet breakfast then yeah this place isn't going to fit your bill BUT if you're looking for some good,filling, affordable breakfast then come here. I've never been disappointed. read more

Melissa L.

13 years ago

Always a great way to start my morning coming to eat here at ihop! I'm always greeted and sat in less than 10 minutes. The staff is very friendly and the atmosphere is overall good. I always get pancakes and my husband gets French toast. It's so delicious especially with some hot coffee to go along with it. I will always be coming here to get breakfast :) read more

Syren Elle B.

107

17 years ago

I've always loved fluffy pancakes and warm cocoa with whipped cream. So I love IHOP. Fairly clean, pretty good service and since the whole place got remodeled I think it'll be a fun whole new experience to go. I highly recommend but not on Sundays because it will be SO busy. read more

Paula S.

11 years ago

Just got done spending 2 hours on the fwy and decided to take a break and have a quick bite to eat, Ihop was right off the freeway. Went in an was served by a friendly waitress and had a turkey Berry melt that was fantastic. Will return next time I am in the area read more

Holly J. H.

4 years ago

love I-Hop but it could have been better if they were fully staffed, it would resonate in lesser wait times and faster service and table cleaning leading to faster turnover and profit. But the coffee was good and the food great, thanks read more

Tom M.

2 years ago

What's better than walking in and waiting around for 10 minutes and not seeing a single employee hostess or server? ...literally anything. I walked out after realizing the place gives 0 cares about customers being seated or attended to. read more

Paul B.

13 years ago

Never again! Ever. Raw bacon, The waitress was way too busy and although I sent the bacon back 3 freakin times! It still came back RAW!!! Lawsuit waiting to happen. I'm getting irritated just writing this so I'm done. Hate this place! read more

Homa G.

2 years ago

Their customer service is absolutely unacceptable. ((Mr. Edvin)) exhibited a racist attitude toward both us and the customer. I kindly ask that you consider this matter from a professional and human perspective. read more

Matthew B.

8 years ago

My favorite place to have a breakfast. Food is delicious especially chocolate pancake with cappuccino. Prices are low but they do not have any discount cards and programs for regular customers. read more

Aaron Samuel B.

3 years ago

good but someone died in the restroom ............................................................................................................................................ read more

Mehrdad A.

2 years ago

They have the worst customer service! Mr. Edvin displayed a racist attitude toward us and the customer. Please take this into consideration from a human perspective. read more

Leo L.

13 years ago

Had dinner with my. Husband last night and. Well was not the best I had the chicken and it tastes old like if it was refried from earlier in the day very disgusting read more

IHOP - breakfast_brunch - Updated October 2026

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(293 reviews)

I want to start off with the Boss Juan here. He has amazing customer service. He leads by example…read moreand all his employees are elevated because of him. All the food is freshly prepared. Boss Juan also has an assistant manager named Jeremy that's also very hospitable and leads by example. He also insures everyone is taken care of and keeps up on the food. They keep up with bussing and cleaning. This location feels very welcoming as well. I highly recommend this location because of leadership and they bring Top Notch service.

To Whom It May Concern,…read more Shakey's Pizza promises three things: fun, family, and pizza. Unfortunately, during my visit today, your restaurant failed to deliver on all three. I arrived at approximately 4:30 PM. By around 5:00 PM, I had placed our order and sat down with my family. At approximately 5:30 PM, I realized I may not have ordered enough food, so I placed a second order, which was completed around 5:45 PM. To my surprise, the second order arrived at our table before the first order ever did. Naturally, this raised concern, so I asked an employee about the status of our original order. In any hospitality environment, I would expect a simple response: "Let me look into that for you." Instead, I was told that the ticket number I had did not correspond to any order. It ultimately took both the store manager and assistant manager approximately 30 minutes to determine what had happened. By that point, I simply requested a refund for the original order because it was far too late to continue waiting. Even the refund process took additional time. As a hospitality specialist and someone with extensive experience in the industry, I found the situation extremely disappointing. My greatest concern is not simply that an order was lost--mistakes happen. The real issue was how management handled the mistake once it was brought to their attention. The only person who demonstrated the level of customer service I would expect from Shakey's was the gentleman who originally took my order. Unfortunately, the response from management reflected a serious lack of urgency, ownership, communication, and basic hospitality. A customer should not have to continually monitor an order to make sure their family gets fed. When a guest has to spend their time tracking down an order, speaking with multiple managers, waiting for answers, and ultimately requesting a refund, you have taken away from the very things Shakey's claims to provide: fun and family time. And when the pizza itself never arrives, all three parts of that promise have failed. This was not simply an issue with a missing pizza. In my view, it was a management and customer-service failure. I strongly encourage Shakey's corporate leadership to review the management and service practices at this location and determine what corrective action and additional training are necessary. Based on this experience, I cannot recommend this establishment to others.

Wingstop

3.5

(604 reviews)

Great Food Love Ordering for Take Out…read more Great Service 10/10 Cajun Corn is my favorite

Horrible service today! This is my local wings too and when the younger kids are working all the…read morefood is fire. Today a older Hispanic lady and a Hispanic man in the kitchen, had my food ready. All my food was cold. I complained of the fries and the lady blamed me I had ordered my food "10 mins ago". I asked for new fries and she took my cold fries and threw them in the boiling oil "to heat them up". I hope management looks into this and they can confirm with their video surveillance at 8:15pm

In-N-Out Burger

3.8

(702 reviews)

Probably my favorite location when I lived in the area- fast and convenient (and NOT in Hollywood)…read more You really can't go wrong with In-N-Out Burger...If you are reading this, please send some back to me on the East Coast!

Cold food after the usual long wait. In and Out fries were never very flavorful, but they came as…read morecold cardboard with our meal last night. In and Out advertises fresh. It wasn't. Burger wasn't great either (skimped on lettuce tomato and animal style adding) but that wasn't what this review was about.

TOGO'S Sandwiches

3.4

(99 reviews)

I absolutely love this location! Ever since I came here, I was greeted and taken care of by Monica…read moreand her crew! She always makes me the best sandwiches and she taught her team how to do it as well!!! Her customer service is exemplary and I cannot give a bigger raving review about her than saying she's the absolute best! The music is cool and the place is almost always spotless!

I am disappointed with my recent online order. I placed my order at 12:00 PM and arrived at the…read moredesignated pickup time of 12:20 PM, as indicated by the application. Despite the presence of three staff members, my order was not prepared upon my arrival. I observed several patrons who arrived after me--including those who ordered in person--receiving their meals prior to mine. Due to the excessive wait time, I was unable to consume my lunch during my break. I left the establishment at 12:36 PM and was ultimately compelled to take the sandwiches home for dinner. Upon opening the packaging, I discovered that both sandwiches were prepared incorrectly and were inconsistent in size. While I understand that occasional service delays may occur, it is unacceptable that a pre-placed order required over 36 minutes to fulfill while three staff members were on duty. Furthermore, I am concerned that I was charged for two large sandwiches while receiving smaller portions, resulting in a total cost exceeding $40. Had I identified these discrepancies at the time of pickup, I would have addressed them with your staff immediately. I would appreciate your investigation into this matter, as this experience was both unprofessional and did not reflect the value of the purchase. I look forward to your prompt response regarding how this situation will be resolved.

Blaze Pizza

3.8

(436 reviews)