This place is horrible!!! I would rate it no star if it would let me. We waited 20 min to just get seated. Once inside, we ordered our food. Then after 20 min after we placed our order- Carla the waitress came back and asked what we ordered. I asked her if she is just now placing it and she said yes. Even more frustrating when I informed the manager Blanca as if it was no big deal. read more

Wonderful servers!!! Very friendly and helpful ! Every time I go to IHOP always leave happier than I was when I first arrived bc they way you are treated . It's very rare these days to find genuine friendly help! read more

Worst ihop I been to my hash browns were burnt. We ordered three orange juices and for some weird reason one was watered down and my husband's food was not brought out with the rest of our orders...very poor customer service!! read more

Stoped by for brunch on Sunday. We had a really good experience. Our server was awesome and all the food was delicious. We will definitely be back. read more

The very best experience I've ever had here, the customer service was awesome they were amazing I would highly recommend this place to anyone who loves a home/family experience!! if I could I would have given this place 10 stars. Tony read more

Above and beyond service EVERY time. Food as well as service is consistently good. Laura is the friendliest and nicest server you could hope for. We always try and sit on her side. Antonia is the rock star of busing tables, friendly and helpful a visit isn't complete with out a quick chit chat with her. Thank you for the excellent service. read more

Thank you Ryan (our server)! My sister and I were running on fumes this morning when we walked in. We were on the way to a class and needed fuel (coffee and food). I have to admit the surrounding area and parking lot were a little off putting, but I'm glad we didn't judge the Valvoline/ IHOP book by its cover. The inside of the IHOP was standard, nice, and clean. Ryan helped us find a table with an outlet (so we could get a little laptop work done) and provided EXCELLENT customer service (how often do you hear those 3 words strung together) with a personality that actually lifted our spirits! The food was great, really tasty for an IHOP (sorry IHOP). Ryan, my sister and I are self-employed real estate consultants, once we get our business foundation set we'll be back to recruit you! read more

I like IHOP depending on what I get. I'm not much of a pancake girl. I never been to this location before, Its been in that area for a while. I came in one morning alone. I wanted something small too eat. I was seated right away, they weren't busy. Lots of room, everyone was spreaded out which was okay with me. The tables were clean, the entire restrurant seemed cleaned. My waiter was nice, polite and pointed me to small portions of food. My food was good, fresh and my bacon was crispy as requested. Keep up great work. read more

Horrible service Very prejudice place. Go if your Hispanic Because if your white They don't care I was told that the table I was sitting at And put there by a waitress But two Hispanics with an Hispanic hostess Told me it was for the Hispanic guest read more

Fast service, bottomless Coffee and friendly staff. The feature menu was extensive and had some cool seasonal offerings read more

We have been coming here regularly for a number of years and have been very pleased. The service is always first-rate: Jose and Alex are superb and are supported very well by Orlando! Great job! I wanted to also point out that this morning there was a very rude customer, who was ordering the staff around like they were beneath him. He was treated very professionally! I was impressed with how well that was handled. The staff may have been wishing he left even sooner than he did, but you'd never guess it from their behavior and attitude! read more

The food was greasy and they had made me and my sons milkshake horribly wrong. I had an pickup ordered and waited 25 minutes extra then the original time. The service was horrible because they told us they needed an extra 20 minutes to make the shake due to there only being 1 milkshake machine. Their ambiance was horrible and I do not recommend coming back here to anyone. They are super short staffed and don't care about customers at all. read more

Never knew this location was here. This place is family friendly. They get you in and take care of you. Our orders were fast and the food was good. There is always something on the menu for everyone. The servers are friendly and make every effort to take care of you. Worth a try especially during all you can eat pancake days! Parking is decent, right next to a hotel. read more

Ordered the quick 2 egg breakfast and asked to replace the sausage with impossible meat as I've been vegetarian for years. The waiter was well aware and let me know that would be an extra charge which I said was fine no issue. They brought it out and I asked to confirm that that's the impossible, as it didn't look how impossible meat typically looks. The waiter looked me in the face and said "yes this is the impossible." I ate half of it and started getting suspicious because again it didn't taste like impossible meat. I had people at my table try it and they agreed. Then afterwards I check the receipt and it says Quick 2 egg breakfast with smoked sausage. Feeling pretty disgusted that they would lie to my face telling me that it was impossible meat when it clearly was real meat. I hadn't eaten red meat in at least 4 years prior to this. IHOP is gross for this, if you have dietary restrictions of any kind I would avoid as they don't listen or respect that. read more

I've been to this IHOP couple of times, and the people who work there are respectful and hospitable. They know how to treat their customers, and their food is fresh and scrumptious though preparation takes more than 30 mins read more

My parents and I enjoy our visits after a long day of doctor appointments. I love the egg white omelets and mom her blueberry pancakes. The staff have always been nice and accommodating. #TheSecretLifeofHiddenDisabilities read more

My dad insists that IHOP is the best place around to get a good stack of tasty pancakes! I love the Swedish crepes with the lingonberry butter, myself! My hubby actually ventured to try the tilapia for lunch today and was pleasantly surprised at how good it was and for the same cost as a typical meal there. If ur in the mood for a sandwich, the pot roast melts and the patty melts are also really good. read more

IHOP - Dad says these are the BEST pancakes in town! - Breakfast & Brunch Near Me - El Cajon, California

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Again, nothing amazing. The waiters were nice enough. I know it's a chain. I just expect something unique,something to stand out about our visits. The pumpkin pancakes were good,but mine are better. If I'm going out to the IHOP where the p stands for pancakes,then I expect them to be fabulous. Overall it's just breakfast which is the easiest meal to cook at home so that's that. No more wasting my money. Going to hash house a gogo going forward for breakfast. They deliver. Not physically deliver, deliver in an amazing breakfast. There or snooze. read more

This is our favorite IHOP! The pancakes are never cold My husband and I had breakfast this morning and our server was Lizzy. Thank you Lizzy for the wonderful service. She was very friendly with an almost infectious smile, and we felt it was totally genuine. She's a keeper IHOP! read more

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In 4th of July they close early at 8pm and we came in 10mins before closing time. The lady who served us was so nice let us in and stay late until have finish our dinner. The service was good and fast. read more

Good food if you go to restaurant, sit down and order. NOT GOOD if you have it delivered by doordash. The delivery guy put my food on rainy ground in front of incorrect apt, did not follow instructions nor did he correctly read my apt no from the app. My food was cold, and bread bun was soggy. Ended up throwing most of it in the trash. When I tried to call the restaurant back the phone just rang. read more

The only reason I'm giving it 4 stars is because Orlando our new waiter saved the day. I would of given ZERO to SOFIA. She was not only RUDE but completely helpless to everyone. She just seems to dictate others to work while she ignored our table time and time again until Orlando came to the rescue. Although food by the time it arrived was no longer fresh and warm, so I see no way she was even attentive to our table whatsoever. Everyone around her seems to do their job except for SOFIA. read more

What the heck, I just had my first time great customer service in years , from a service sever name Ryan, super professional and nice and great, I wish he was my co worker me and my family enjoy every minute we were in there, thanks God for Ryan , thank you I hop for having an amazing , read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

Had breakfast this morning outside and had the pleasure of being served by Ryan , very pleasant guy and great server . Took time to engage me in conversation and my coffee cup never went dry read more

This is the best IHOP that I have ever been to! Customer service is excellent and they are always willing to accomadate my meals since I'm currently living a low carb lifestyle. Miss Laura, Miss Kim, Ryan, and all the management are my favorites and it's always a pleasant dining experience here! read more

Had a great experience with having Ryan as my waiter for my family. Hes was extremely attentive to our requests. He had a great attitude and was very knowledgeable about what we wanted. Even though it had been awhile since we had came back, he remembered which food items my party frequently orders. Much satisfied read more

we waited 15 minutes for food we could clearly see and we're the only ones in the restaurant. Plus their frosted windows are uneven. 2 stars for the delicious red velvet pancakes though. read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

I actaully came here for Easter morning this year, seeing as i dont have family here in SD, i often celebrate alone at home with my bf. We decided to go out for Easter and IHOP dis not impress. Their pancakes ofcourse arw savory and fluffy and the one reason why i choose IHOP over Dennys is because of the quality of the food, their eggs, their meals and their variety of syrups is why i chose it over Dennys every time im given the opportunity. Great location and the customer service was great. Honestly i saw employees eating in the back but i didnt care the food was too good haha. And we got it 10 mins after ordering. read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

Went here with my family today and wasn't impressed. While the staff were really nice and the restaurant itself was clean, the food was mediocre. And prices were pretty pricey. My daughter ordered a spicy poblano omelette and it was $14.99. She said it was okay. I ordered the chorizo burrito, the burrito was okay, but the refried beans were horrible and as soon at the waitress dropped my plate I could tell they were canned :(, not sure if we'll be back. read more

IHOP - The chorizo burrito was okay, but look at those nasty beans....i could tell they were canned from the moment I saw them. Was disappointed! - Breakfast & Brunch Near Me - El Cajon, California

Amazing fast service. I come here on my lunch break and am able to finish everything before it's over. Just walked in as they opened at 6 am and they were as cheery and fresh faced as ever. I feel very comfortable here and the food is well-priced and delicious. Coffee and service (especially by Laura) exceeds pancake house expectations read more

No roaches when I went. If I did see some, I would have gotten a free breakfast, that's for sure. Ihop is ihop. It doesn't change much. The service at this particular one sucked for me. My waitress could not use an excuse of being too busy because there was no waiting time to be seated. I also saw many open seats and booths. Now I know why. No, I didn't leave a tip. The food came out on time but the waitress only came to our table 3 times. First to take our drinks and order at the same time, 2nd to give us our food, and 3rd to give us the bill. She never even asked us how we were doing or if the food was okay. The food was... yeah, okay. I was disappointed because I forgot that ihop doesn't serve country style potatoes, only hash browns. =( I kept telling myself, "Mike. You're dumb. You should have gone to Pancake House". Pancake house and Tyler's are less than a few blocks away. I would suggest having breakfast there. This ihop visit was lacking. read more

Always a go to spot for IHOP. Sometimes it's busy but the service is fantastic and the food has always been great. If I want to go to IHOP I usually come here as my first choice. read more

The service was great and the food was fine. My only complaint is the cost. I went with my daughter and son and his two friends. They all ordered from the kids menu, but our bill was more than at an upscale restaurant where we had dinner. Why? Because they charge almost $3 for each kids drink when at other restaurants the kids drink is included with their meal. I paid $10 per child, after tax and tip. Ouch! read more

The wait staff here is always very attentive!! Always happy to help make sure your meal is excellent. It's really the little things I like about this place, like vanilla flavored creamer and how every now and then they'll give you a free refill on something that has no free refill. I think their crepes are excellent and like that they constantly have different breakfast combos to try (under $8) try the coffee, it's pretty good! read more

My disabled son and in came in for brunch and we had the sweetest, kindest waitress Brandi serve us. Our food was fresh and hot; but most importantly Brandi treated my disabled son like a regular person. She was so attentive and helpful. I've had people stare/gawk at my son who is clearly disabled. It was so nice to see him treated well. Brandi you're an awesome person!! read more

I ordered post mates an hour ago and my post mate is still waiting on my food at I hop. Why does it take so long to make an order? It better not be cold when I get it. I'll update it later read more

This place is better than Denny's! They got green chocolate in honors of the Grinch for Christmas! I usually come with my nieces and drenched my pancakes in syrup read more

I was here in my military uniform and they asked me for my I.D. card(for a discount) to verify if i am in the military. It's 90° outside. Do you think anybody would put on this hot ass uniform, uber here, just to get $2 dollars off a meal? c'mon. Showing my I.D. wasn't a big deal but it seemed like they wanted to make one when i was looking for it. read more

Several yrs ago, monthly they release BOGO coupons with 2 drinks purchase. Nice customer service. My girl loves to eat there. read more

IHOP - beef steak with mashed potato, corn and garlic bread. - Breakfast & Brunch Near Me - El Cajon, California

Useless place. I spent $84.00 on breakfast delivery thru door dash for Mother's Day. Estimated time for delivery was 59-69 minutes. Hour and a half later, the door dash driver texts me and my food is still not ready. The door dash driver tells me employees here are yelling at each other and fighting in the restaurant! Door dash then tells me my meal was delayed by 81 minutes. Food that I ordered at 9:24 am would not get delivered until 11:40. Obviously this is not door dashes fault as my driver was sitting there waiting for food. And door dash simply is a ordering system for The restaurant. The Ihop employees simply suck. Making cheap easy pre made pancake batter and pre mixed eggs just seems so difficult. In what world would Making pancakes and eggs take 2 hours. And for the record, I graduated from Le Cordon Bleu with a culinary arts degree, so I obviously know how restaurants work. I don't typically order food as I am a Chef, but it was Mother's Day and that's what my wife wanted. Thank you for ruining my wife's Mother's Day breakfast IHOP. read more