We stopped in for pancakes... we were not only impressed with our food- fresh and tasty! We also were impressed with IHOP's diligence for required masks, social distancing, disinfecting, and non common use of syrup, sugar, catsup etc. They are doing an excellent job for the safety of staff and customers! Thank you all for a positive experience! read more

Came her with my son for breakfast and had a great experience. Ryan our server was amazing and very entertaining. He joked with us and checked on us often to make sure we were OK. The service was superb. Our order was made quickly and it was fresh and delicious. We also had a kind angel who paid it forward and took care of our bill. Whomever you are, thank you again. This allowed us to also kindly pay it forward to our waiter. Will be back soon. read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

This was the SLOWEST AND MOST ALOOF service I have ever received in any dining experience. The waiter barely ever came to the table. The groups order came out in 3 waves separated by close to 5 minutes each. I was informed as the 2nd wave of food came out that the side for my child was not available. Would they have not known that earlier? My salad had brown lettuce and the chicken was hard and dry. The cheese was so salty in the salad that I had to pick around it. Other person in our party had food that was barely warm, not even warm enough to melt any butter on it and he had food in the first wave. It took 40 minutes from the time we ordered to start receiving food and there is only one other small group of people in the whole restaurant. So not busy in the least. Last time we came here the service was good and that is why we came back. After this trip though we will not be back. This has been horrible. To get a refill of any drink was a 20 minute endeavor IF we could get the guys attention. Just an all around horrible experience this time. Between the length of to get our order, refills of beverages, and then the brown lettuce in a salad. Just bad read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

So I am in the restaurant trying to order breakfast for the department and I guess I took too long because they totally just canceled my order. It rude especially when you have a large order. I frequented there often. Aaron from corporate pretended to call me back but took little interest. I have been buying breakfast at El Cajon Bistro or MJ and they're really good. As for IHOP, they have gone too corporate. read more

Our son loves IHOP pancakes so we are regulars here! The food is consistently good, but what makes it even better are the awesome and friendly servers there! They are kind and make you feel so welcome! We truly appreciate the great customer service! Thank you Lizzy and IHOP crew! Keep up the good work! read more

Worst experience ever. Very unprofessional people and the bathroom was filthy. Front counter kid had absolutely no respect for customers

Love this place. We stop here every time when we are heading out for camping. Big parking to park for the RV and it's right off the freeway I don't what they use in the pancake batter but OMG the cakes are the best. This place always has great service. Love the way the put the whole coffee pot on the table and no need to chase someone down for refills The price is a little steep but worth it. The place is always clean, service is fast and food is always been served to the table hot Most of all my kids love it. Great family restaurant. They have earned the 5 stars and we will be back!! read more

Very good food, I love their German lemon crepes they're amazing. Have always been happy with whatever I order. Whether it be the big steak omelette, sirloin tips or the chicken Florentine, by the way all.great dishes, you'll enjoy your food. The service is normally good too. read more

We really enjoy eating here. The staff is always friendly and very helpful. We are senior citizens so that is always nice. They always do the eggs just right or if not they will quickly fix them. Their pot roast sandwich is very good (not sure if they still do that). We also really like their coffee and their hot chocolate. read more

Don't go don't go don't go....the general manager Mary Covamdiaz is so rude and demanding! She outright embarrassed a customer tied at accusing her of not being able to pay when her son was standing next to her and a line of customers out the door. All she was doing was trying to explain how to run the credit card and Mary refused. Finally the poor kid Ron ran the card and it worked. Amazing Don't ever go here! No one deserves to be treated the way she treated a customer!! read more

So there was a bit of a wait on a Sunday morning which is to be expected. They told us 35 min and to our surprise it was just 20. This place was busy once seated the staff too great care of us and as if she only had 3 tables when she probably had 13. Food was great, I like my eggs between over hard and over medium and they came just right. Thanks for great service on a very busy morning. read more

Went here for breakfast on a busy Saturday morning. We were seated within a minute or so. We were greeted as soon as we walked through the door by the manager. We were greeted again by our waitress as soon as we got our table. Excellent service. Food was really good! I have been here years prior and food was not fresh. My food was just the right temperature. Manager came by and she wanted to make sure everything tastes great. I like that and feel it's necessary in the restaurant business. IHOP is making a comeback! Way to go! read more

I think this has to be the best service I have ever gotten at an iHop. Laura, our waitress, definitely made my day with her positive attitude and how proactive she was. Also, the food was brought out super quick and it was delicious! I am definitely coming back! read more

I got the wallfels and chicken and it's was soooooo good but the butter is so sweet and it's not that much food and money I would give it a one $ and 5 stars ps GET THE MILKSHAKES read more

The best server is KIM!! Great server, very nice and helpful. Food Is always fresh and hot. Never had any problems with food or service. Very, very clean and worth the price. read more

This is one of my favorite restaurants! Food is great and service is wonderful! Everyone is so polite and nice! I would recommend this IHOP to any and everyone! ! read more

I went to this IHOP this Sunday and they were packed. The customer service was excellent and the wait time was very short. The manager LULU, was very nice and the food was excellent. read more

Personally I'm a fan of smaller family owned breakfast houses compared to chains but this one gives good customer service and the food came out hot. Can't complain about that. read more

Went to the Sports Arena location a week ago & it was just OK, went here this morning. Food was piping hot, the service was friendly & super nice! I LOVE this local... read more

Friendly people work here. You can count on the food to be as described and well served. I'm very fond of their french toast and the eggs are always done just as you ask them. read more

I always come here and receive good service BUT today I came in and asked to sit where we ALWAYS sit they said that side had no servers. It was frustrating because my and my husband have been coming here over a year and sit in that same booth. It was open as well. So instead it just seating us there you chose to not and loose buisness. So thanks ! read more

I was pleasantly surprised because we were greeted and seated promptly. Our server was Lizzy. Lizzy did a great job and she looks like she really enjoys her job. She took our drink order. I ordered coffee and she said that they had vanilla creamer. I didn't know and I'm glad she made that suggestion. Then she took our order and was attentive to us and checking if we needed anything else. Overall she made our breakfast. read more

The food is mediocre, even for an IHOP, and the service is slow at best. Expect to ask your server for refills constantly.

Very friendly staff, attentive and gracious. IHOP does all the food preparation just as we order. This is part of our Sunday tradition. The seasonal menu offers a variety of pancakes so today I had the Dark Chocolate Peppermint pancakes. ...yum! Parking is good. read more

Pick up service here is unacceptable. I ordered online and paid online. I was given a time for when my order would be ready. I arrived at the time indicated and walked up to the desk stating I was there for a pick and gave my name. The host checked the table with waiting orders, but did not see my order and stated he'll check the back, but he did not move, instead answered the phone to take an order. Then some people arrived he went to seat them. During this time move orders were place on the table, but no announcement occurred. The host came back took a couple of reservations. Another person arrived and also stated they were here for a pick up, the host went into the back and got them there order and then went to seat someone else. I tired of waiting for my order that is now 10 minutes late checked the table saw my order, grabbed and left. By the there was a lady there before me also waiting for her order, which was also sitting on the table. read more

Very rude manager and the worst ihop food I have ever had. Won't be coming here again.

It's IHOP you should know what to expect sugar rush for the kids adults shaking there heads why did we come here!

Sad when you go into a restaurant that was normally busy on a Friday night and it's dead. I ordered corned beef hash with eggs over medium with pancakes. Told the server if they come with the meal or not. Someone else brings the food, eggs over well pancake cold. I mean to touch cold. Butter doesn't even melt. I tell the server she say "OH". No, I'm sorry nothing. Same reaction from the cashier. I expected to hear sorry would you like a hot one. By the time she came back I has eaten the over cooked eggs. This server when taking the order she has to read from the menu says she is new. Not she has been there for at least 2 years. Looks like another restaurant in El Cajon that will be closed soon. read more

I was greeted at the door by a miss Tiffany, who sat us right away and got us a toddler's crayon coloring set. When the high chair was covered in old food from a previous guest, she got somebody to help right away! Ryan was our waiter and his energy was wonderful. He started us with drinks right away and gave us a perfect amount of time to look over menus. I was happy to order salad (at 8 am, been up all night) with substitutions with no problem at all! My husband got the Stuffed French toast and my son the chocolate happy face pancakes. Everything was DELICIOUS !!! Ryan checked on us often to make sure our meal was perfect and to see if their was anything else he could help us with. He seem to be working the entire section and I think he did an amazing job. This is a great IHOP and I'm so happy to have gotten a wonderful meal along with quality family time! read more

Usually this place is pretty good with their service, but I dont know if our server, Liz, woke up on the wrong side of the bed or what, but she was RUDE! It took her forever to come to us, and when she did, she wasnt even plesent. If you hate your job so much, dont be a bitch about it! read more

Service was 'outstanding'. My waiter, Remington, was one of the best servers I've encountered in years! He knew the menu, was fast (not pushy), courteous, and had great manners. I noticed Remington checked on all of his tables at least twice and helped out the other server working with him. How cool is that! :o) I had the hamburger with seasoned fries. Burger was decent in size, juicy & flavorful. Cooked 'just right'. The fries were 'ok'. Not sure what the seasoning was, but it was pretty bland. No salt or pepper in the seasoning. hhmmm? I also had the 'side salad' for an additional 99 cents. Well worth the money. Salad appeared to be 'mesclun' (mixture of loose tender baby lettuce leaves), also had onions and tomatoes, served with saltines. Very fresh. I would come here again. Hope this helps. :o) read more

The food was good, but service sucked!!! I normally go to Santee location, which has wonderful service that is fast and efficient. This location was very slow and I understand being busy, but waiting 20 minutes just to order? Then our food was finally brought 40 minutes later without utensils to eat. Will never come to this location again! read more

Me and my wife love to go there at least one or two times a week we love the cafe and the service-plus the food

Thank you Kim. Themanagerwasexcellent. We had to leaveearlyasourorder took to long. When we got home 2 of the orders were wrong. When we called to tell them of their error...the managerKimwas beyond understanding of our situation. I went back to get our correct order and she duplicated the order with extra pancakes. We will go back. Food was excellent read more

had dinner here last night with the kid. It was kids eat free time but mine is 22 and they said no...LOL The waitress was very nice and helpful. My daughter and I ordered the pot roast. It was so yummy. The prices were reasonable. We had a full meal with soup and salad for under $30 including the tip. Wish we had not left the coupon for buy on get one free at home! Oh well, we'll have to go again! :0) read more

I love IHOP and today was a reminder of why I love IHOP so much!! I had an amazing waitress (wish I had gotten her name) and amazing food!! I got the turkey/Swiss melt with lingonberry jam. Like Thanksgiving for breakfast!! SO AMAZING!! All of the staff was phenomenal. I cannot say enough good things about the waitress. She was very attentive, always checked on us. Love her and love IHOP!! Will definitely start coming to this place more often!! read more

The girl at the front desk was really sweet, polite, helpful. The waitress, Ashley, hated her job and had no problem showing it. She was rude, very short, and didn't crack a smile once. There was no good morning, no hello, no how are you today. All we got was, you know what you want? Anything else? So rude. She had one other table, the place was empty. Ashley should be happy she has a job, and try slapping on a simple smile and maybe a good morning, or heaven forbid a thank you for your business. I will go out of my way next time to go to the IHOP in another city. read more

My waitress KIM was the best waitress I've ever had in any IHOP, ever....I'll be back...Very nice lady.