Lizzy deserves a raise. Full restaurant, and I mean FULL, screaming babies and kids, mayhem. She was the ONLY server, yet we didn't wait for our food, she still checked on us frequently, and took care of us and EVERY table with a sincere smile. Food was excellent and service was above and beyond. Shame on IHOP for exploiting good workers like her. Hire more people and don't be greedy. read more

We waited 20 minutes for our drinks and Im still waiting for my food. Will I get it? No one has come by to refill our drinks and other people got here after me and have gotten their food. Never coming again. Worst service I have ever gotten. read more

I feel like I need to say something about what happened during my visit to IHOP yesterday. While I was waiting for my food, a woman ran out of the women's restroom saying there was a man in there with his pants down. She said he looked at her, and when she asked him what he was doing, he ran off. It was really unsettling. What bothered me even more was how it was handled. The employees didn't seem too concerned. The manager apologized and mentioned something about changing the locks, but that was pretty much it. No urgency. No checking the cameras. No asking if she wanted them to call the police or make a report. It just felt brushed off. As a customer sitting there watching this unfold, I didn't feel safe anymore. Something that serious shouldn't be taken lightly. I ended up getting up and leaving because the whole situation just didn't sit right with me. Safety should come first, and it honestly didn't feel like it did. read more

I love the vibes! Our server Ryan greeted us and sat us down right away. He was nice, present, and hardworking! I noticed him walking around making sure everyone had their food or let them know it was on the way. The service was quick too. Our food came out sat a reasonable time and I had my favorite (strawberry French toast) and it was delicious! I will definitely be back again. read more

Love the fast service!! They dont make you wait for 20 min at the table with menu in hand, plus so friendly every time i been here read more

The Food and the service is excellent and prompt, thank you. The servers are always making sure that your needs forfilled. read more

My server "Alex" is outstanding!! A true professional He always makes our dining experience special GRADE A++ I HAVE A PROBLEM THOUGH It was busy and Alex was doing a great job serving customers by himself When I arrived at the restaurant the hostess took my name and said it would be 15-20 minutes No worries About 10 minutes later a Hispanic family of 3 came and were seated BEFORE me WHY? Makes no sense because the booth I ate at was empty BEFORE the family arrived!! ODD BUT I will still be a frequent patron of this establishment because of Alex IHOP MANAGEMENT PLEASE TAKE NOTICE OF THIS SITUATION AND AND ACKNOWLEDGE "ALEX" FOR HIS CONSISTANT PROFESSIONALISM AMEN read more

Today is father's day and they should expect that it is gonna be a busy day. I ordered my doordash at exactly 09:01am called them and keep on saying 15-30 more minutes bec of their system is down. I called again and they said the excuse BECAUSE IT'S Father's day. My Family is not gonna wait for another excuse. Cancelled my order and won't order and eat here again! read more

After waiting for 45 minutes to be seated we are still sitting here with no food 45 more minutes after ordering. Also while waiting to be seated half the restaurant was empty. Poor service. read more

I do not recommend this ihop. I will never come back here. We ordered crepes but it was cooked like a pancake but was billed crepes. The foods were not good and all the dining tables and the partitions are very dirty. I told our server, Sophia, and didnt even apologize. Very dirty restaurant and needs to be inspected. Do not eat here. Worst service, not good foods and very dirty!!! read more

Love IHOP. But came by the ihop in El Cajon to have them look at the pancakes I got at the ihop in Sante. Thin and crumbly. I asked for a replacement. I wanted to take a picture of the thin pancakes that were crumbly. Terrible. The waitress took my pancakes in the bag. I said wait don't take them I was going to get a picture and then throw them away. Then she said I was crazy. She was so angry. She says this out loud to a waiter there named Alex. He was yelling at me saying go back to the ihop where I got them. I turned around and said I'm filing a complaint. He said go ahead still talking loud. Wow so bizarre. We have always had great food at ihop. Very strange behavior. I still would like fresh pancakes like they normally fix them. They were so cruel verbally. I have opened several restaurants in the county here for friends of mine over the years. I enjoyed 37 years of working with different types of food from a variety of countries. Love cultures ...types of food and have catered many events. Even for the presidents of the United States. read more

This is a solid breakfast spot for when you're craving some pancakes. The service is good and there's plenty of seating and parking nearby. My son loves places like this and they have a lot of the dishes he loves here. He loves a place where he can get appetizers and pancakes at the same time haha. It's obviously not gourmet food, but it's good for what it's trying to be. They usually have some kind of deal going on with featured dishes. read more

Absolutely horrendous service. Took 10 minutes to sit us, then we sat for 20 minutes waiting for a waiter to come and take our order. They never came, we grew (expectedly) impatient and left. Hire more people if you don't have enough coverage, or something. Geez. read more

I'm giving a 5 star due to Ryan the server. When I tell you this man loves his job. He is attentive, kind and welcoming. I have NEVER entered an ihop and received this kind of service. This man is a jewel and this location is extremely lucky to have him. He should be considered for a promotion and train other ihop employees how to treat guest. Seriously. This app is full of negative reviews and I wanted to take a moment to give him the recognition he deserves. read more

our server Elizabeth was absolutely AMAZING! very quick, very attentive, and so so nice. she was attentive to our needs and the food was delivered quickly. thank you Elizabeth!! read more

I'll start off by saying that I Hop isn't on my top 10 list of favorite restaurants, let alone one I'd choose for a Sunday dinner. But my friend chose I hop because he and another friend go ther on special occasions. His friend wasn't available, so I went to I Hop and I'm glad I did. Ryan was our server. He was friendly, outgoing and humorous. He wore me out just watching him race around the restaurant. I ordered the BLT with extra mayo and French fries. My friend got the Philly cheese steak and onion rings. To get a better BLT would have required me to go to Mundy's Diner in Springfield OH. What makes Mundy's better is the tomatoes are sliced thicker, and I could choose my bread. I will say that I was very happy with I Hop's BLT. Quite possibly the best BLT in San Diego County. It was loaded with B, had plenty of L and a reasonable amount of T. While I would have preferred thicker slices of T I won't ding them for my personal preference. My fries were OK at best. I did like the fact that they had the skin on them, and lightly salted. They weren't hot making them a little less enjoyable I tried a couple of my friends onion rings. They were great. They were big , thick had a good coat of breading, quite delicious and much warmer than my fries. My friend said his sandwich was a bit bland. He added some A1 and was a happy camper. Because of how prices are getting so CRAZY, in today's economy, I'd have to say they had reasonable prices. The food was good and service was good so I would recommend them if you find yourself hungry in the neighborhood. I'll definitely be back to sample other menu items and try The BLT again...Ok I Hop, if you're reading this: what seperated you from 5 stars was 1)French Fries weren't hot, 2) no choice Bread on BLT 3) For that money a drink would be nic. . 4) the Senior Liver wasn't on menu- being it back. 5) Grits would be a great side option with BLT. Overall you did a great job 4 of 5 stars ain't too shabby. read more

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I went here this morning for take out. I've always avoided this IHOP location due to the amount of homeless individuals that I've always seen. I didn't want my pancakes served with a side of guilt. However, I'm glad my hunger got the best of me this morning. I ordered through the app. When I arrived, it seemed they cleared out the area and my food was hot! I was able to drive it all the way back home and enjoy my hotcakes as I worked. The inside also looked clean and as of it was updated like other locations I have visited. read more

Lizzie is wonderful at her job!! She was so kind and thoughtful in waiting on our table. Also the hostess was terrific at getting us seated promptly and took the extra time to check my gift card balance. read more

That place needs better employees. You could literally be calling them they don't answer you think they're busy till you walk in there it's dead and you watch their phone ring and they don't pick it up. read more

Great food choices for all hours of the day with reasonable prices too. The staff was very friendly and accommodating to specific requests for our young grandchildren. We will return again and again! read more

The worst service I've ever seen. What's the point of an online order with pick up time if you guys can't do it. Waited 20 min past my pick up time which screwed me over. Took 50 min total for 2 breakfast sandwiches, 1 hash brown and 2 pancakes lol. Place is a joke and they should rehire all staff. Should of stayed home and made the food on my own. Woulda been quicker and cheaper. read more

I just ordered on Uber Eats from IHOP & I am so disappointed. Their crepes used to be so good. These were dried out and burnt. I will say my eggs were perfect. I couldn't even cut the crepes with my fork. Booo! read more

I went there on my way to work to get the pancakes tacos to go. When I got to work and opened my order, none of the sauces were included. I called them immediately, and no manager was available, and the server who answered was extremely rude. No apology was offered. No solution was offered until I got angry. If you mess up my to to order I should not have to get angry to get a solution. read more

It's 3.75 out of 5, the restaurant looks newly remodeled. The food was good, the service was good but the restroom needed attention. It's off the highway so a great stop if you are on a road trip. read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

I won't be coming back here. There is no host when I got here. My waiter Jose hardly touched the table. He gave great service to the table next to us. We asked for napkins and only brought 2 and there is 5 of us. Poor service. Eating also while delivering our drink. This IHOP need to retrain. Avoid this one at all costs. read more

Customer service very good, waitress very good. Good very good. I love this IHop. Food came out very good. read more

IHOP - My hot chocolate - Breakfast & Brunch Near Me - El Cajon, California

This was a surprisingly great experience, I'm very affordable. Dulce and Jesus provided excellent service. I made a number of special requests, and they were very accommodating. The food was excellent. Honestly, I couldn't believe how good it was! I have never eaten at this location before. A couple of years ago I tried to eat here, but the service was not gracious to say the least, and so I didn't eat here. Times are changing for the better. read more

Waited 40 minutes for our food order. Restaurant was understaffed. Bacon was undercooked and pancakes were not fluffy. Server was trying. Disappointed. Other customers also waited long time for their food. Short wait to be seated. Restaurant was clean. read more

okay service, the food was overall good but I found a bug in one of my pickles, very grossed out read more

IHOP - Breakfast & Brunch Near Me - El Cajon, California

Went to this IHOP on their 58th birthday with some relatives to enjoy their 58 cent short stacks...yeaaaa! We arrived on a weekday around noon and the place was pretty packed. Nonetheless, we were seated promptly and the service was excellent! The pancakes were kind of breaking apart and not the same quality that IHOP usually dishes out, but they were still yummy in my tummy. I dig this location. I was in closer proximity to another location, but this one had better ratings and I can see why. Good choice. Thanks Yelpers! read more

IHOP - Hot cocoa - Breakfast & Brunch Near Me - El Cajon, California

I was in the mood for a stack of pancake and a stack of good pancakes is what I got. I ordered the pancake stack that came with 3 pancakes and 4 strips of crispy bacon for $7. I also ordered I cup of coffee that I regretted after the first sip because it tasted watered down and flavorless. I could not believe I paid $3 dollars for that. The pancakes how ever were quite the treat I may say. They were the buttermilk ones , and they were fluffy, moist, and tasty. (http://www.yelp.com/biz_photos/jgvK1AxGbxBSHXfxKRLEDA?select=nxU4-IUe64w-0WJSIu7Z4g#zNbqD_Yqkb4LW8cEhzeQ6A)The bacon was very good as well. The strips were so crispy that when I tried to use a fork to eat them, they would just break apart in little pieces, but that was okay because they tasted very good. The service was okay but I little abrupt and made me feel rushed. I prefer to be mellow. If it weren't for the bad coffee and the unusual service, I might of given them 4 stars. Pancakes and bacon are good.....(http://www.yelp.com/biz_photos/jgvK1AxGbxBSHXfxKRLEDA?select=nxU4-IUe64w-0WJSIu7Z4g#x5mIDB4dBExsaHxYSk-CZw) read more

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Ordered Uber Eats. The preparation and delivery was supper fast the only thing I didn't like that they don't seal the package the way you know that nobody can open it before a customer gets it. The food was good, the portion was not big but right for 1 person 1 meal. Maybe for a guy it could be a little too small (see the pics). read more

IHOP - Create your own Crepe Combo (part 1) - Breakfast & Brunch Near Me - El Cajon, California

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This place has improved and gotten better since we moved to Brentwood. The food, and service is much better. The place is clean and staff is friendly and courteous. read more

I've been to IHOP several times, but this was my visit to this particular location. It's conveniently located off the 8 freeway 2nd Avenue exit. The interior decor was updated and created warm, welcoming ambiance. The customer service was good. We were promptly greeted and seated by the host. Our server was attentive, patient and friendly. The food was good. My boyfriend and I ordered the FIT egg white and vegetable omelette, which came with a side of salsa and fruit- the omelette was light and flavorful, and the fruit was sweet. We also odered a side of pork sausage, which came with (4) links. My daughter ordered her usual, Jr. Cupcake Pancake, which comes with a Jr. Cupcake pancake, egg, slice of bacon and sausage link. For drinks, we ordered the hot chocolate, grapefruit juice and tropical island spritzer. Overall, this was a good experience and I will be back to this location. read more

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This place is horrible!!! I would rate it no star if it would let me. We waited 20 min to just get seated. Once inside, we ordered our food. Then after 20 min after we placed our order- Carla the waitress came back and asked what we ordered. I asked her if she is just now placing it and she said yes. Even more frustrating when I informed the manager Blanca as if it was no big deal. read more

Rayn he is one of the top Service at this location he's a friendly and he is doing hes jop so perfect .. thank u

Wonderful servers!!! Very friendly and helpful ! Every time I go to IHOP always leave happier than I was when I first arrived bc they way you are treated . It's very rare these days to find genuine friendly help! read more

Worst ihop I been to my hash browns were burnt. We ordered three orange juices and for some weird reason one was watered down and my husband's food was not brought out with the rest of our orders...very poor customer service!! read more

Above and beyond service EVERY time. Food as well as service is consistently good. Laura is the friendliest and nicest server you could hope for. We always try and sit on her side. Antonia is the rock star of busing tables, friendly and helpful a visit isn't complete with out a quick chit chat with her. Thank you for the excellent service. read more

Stoped by for brunch on Sunday. We had a really good experience. Our server was awesome and all the food was delicious. We will definitely be back. read more