Called Texans Water Heaters requesting a 50-gallon Bradford White water heater and scheduled the…read moreappointment for the next day. The installers called ahead before arriving, which I appreciated. My water heater is located in the garage with easy access, so draining my old 15-year-old tank and installing the new one took just about two hours. The team was professional and easy to work with. It's been about a month since the install, and everything is working flawlessly.

Fast, professional, and excellent price. They were able to replace my water heater the next day…read more Very respectful of property.

New Gen Plumbing provided exceptional 5-star service from start to finish. I booked my appointment…read moreonline, and the team was incredibly responsive, answering all my questions regarding an urgent valve change for a dishwasher replacement. Jesus and Juan were true professionals; they arrived right on time and provided a courtesy call beforehand. They clearly explained my options--comparing a full replacement versus maintaining my current setup--and even took the time to answer questions about my water heater. I highly recommend New Gen and will definitely be reaching out to them for my upcoming water heater replacement.

Finding very competent technical service providers that can diagnose and repair on the spot can be…read moredifficult to find. However, I've found New Gen Plumbing to be just that trusted company I needed. They are very responsive to calls and placed a very knowledgeable technician at my home with 24 hours. My water heater issues were quickly resolved with very reasonable prices. The technician offer valued information on prevention that could eliminate future failures. Thanks for being both reasonable and competent.

Fantastic work the gentleman came in and did a fantastic job letting me know why the problem…read moreoccurred and how he would fix it. Thank you

Had a leaky outdoor faucet. Came out and had it done in under an hour at a reasonable price with a…read more1 year warranty.

Jose Beltran that Lance sent to my home he's amazing work and very sociable person. Great…read morecommunication and service requested ABSOLUTELY 10/10 and pricing? Honestly you'll be surprised as well! These people worked very hard and I am willing to pay them for their service once more! And I am not kidding Jose found 65ft clog inside the toilet!

Great service, good prices. Jose was wonderful to work with and I will use them again for my…read moreplumbing needs.

I was having a problem with new tub faucets installed by another plumber. I called Long's and Joel…read morewas able to come out the next day. He quickly identified the problem and was able to fix it. The price was reasonable and I also had him quote some additional work I'd like to have done. I will definitely recommend Long's to friends and family and I highly recommend them for your plumbing issues.

I contacted Joel Long for a repair. He was swamped. He told me that right off the bat. I…read moreappreciated his frankness. Many companies would string you along trying to make the money. But it didn't end there. He gave me the name and number of another plumber he knew personally. He said he stands by the other business as if it were his own. The referral was able to squeeze me in between 2 of his scheduled repairs. Integrity means a lot in this life. I would use Long's Plumbing based off his other reviews and the help he offered when his schedule wouldn't allow him to commit to my repair.

The worst possible situation is when your doing laundry two days before Christmas and a major leak…read moreoccurs. To make matters worse family is on its way to visit. We called Right Choice. Told them it was a serious issue and if anyone could come by on the 23rd. Without hesitation we were told Travis would be there within the hour. First off, Travis was courteous and knowledgeable. Took his time to trouble shoot. Found the problem and cleared out the issue. Epic save for Xmas weekend. After it was done, Travis went around to see if there were any other troublesome issues. Shared them but wasn't pushing to fix. Another plus. They could've charged and arm and a leg to have him come out. But it was reasonably priced and will be used again.

We called them a year and a half ago and were very happy but the latest visit seemed too expensive…read more Two years ago they replaced a whole toilet for $229, which was great, so now charging $125 just to tighten the toilet pump seemed like too much. The guy was great (friendly, professional , knowledgeable and punctual), he checked everything for potential problems, so there's no problem with the quality of the work or customer service, but for something that simple the $60 visit charge should have been folded into the labor costs.

John did a great job and was very friendly…read more He replaced my shower cartridge which was leaking after only 3 years. Price wise, he was in line with other competition.

Mr Johnny is out standing with his work and the price very reasonable compared with other in the…read moreareas. I'm highly recommend him to all your plumbers need

The first technician who came out was great to talk to, but when they returned two days later,…read moreeverything they had overcharged me for was done incorrectly. Initially, the technician quoted me $340 for a new airline for the dishwasher. I questioned whether simply cleaning the drain line would solve the issue, but he insisted that a new airline was necessary and that was the cost to fix it. However, when the technician returned, all he did was clean the drain line and then claimed that the price was the same whether they replaced the airline or just cleaned it-- which is completely absurd. Additionally, I asked to replace my sink with the same model we currently had, and the technician assured me it wouldn't be a problem. Yet, the replacement they installed was not the same sink we had shown them. When I originally booked the appointment, the lady on the phone was extremely helpful and pleasant. However, when I needed support, I could only get in touch with the technician instead. Fortunately, they did fix my toilet, but at a steep cost of $250-- the least they could do considering everything else. I've learned my lesson to shop around before hiring a plumbing service. I will make sure to warn others never to use AL Rooter Plumbing, as they are by far the worst company I've ever dealt with

I had a burst pipe on the exterior of my house. The guy looked at it and ended up saying that he…read morecouldn't fix it but he still charged me sixty something just for coming out.

J&G booked my plumbing appointment same day on the weekend with a competitive price and sent a well…read moreexperienced knowledgeable plumber to fix my drainage issue. Recommend and I will keep them in mind for any future plumbing needs!

These guys were great! They were responsive, courteous, and thorough!…read more A month or so ago, we moved down to The Woodlands from California to be close to a sick family member. A couple nights ago (Friday before 4th of July weekend, of course), the kitchen sink started to back up. It wasn't just a bit slow, it was pretty much unusable. I'm pretty sure I heard it laugh at me when I poured Drano down it. It did nothing. They responded quickly and were able to come out on Sunday. Boy, I'm glad they did! They pulled out so much gunk out of the pipes! I forget the name of the plumber that came out, but I appreciate his dedication towards ensuring we didn't need to have them come out again. He snaked the pipes almost all the way to the outside of the house, clearing out what was assuredly years of gross build up! We'll totally use them again if we have any other plumbing problems. I'd highly recommend them!

Absolutely recommend!!!…read more I rarely do reviews that aren't restaurants but Richmond's Air was so great I think it's important that people know what the experience is like. First: Competitors I got several estimates - My home warranty's contractor, Home Depot/ARS, a friend's husband, and Richmond's Air. Richmond's Air was the most reasonable price among all estimates, even the friend! He also took less than 30 minutes to take a look and give me an estimate. Home Depot was here for hours and gave me a presentation and ultimately an unbelievably high price which they later slashed by $4k when I said I wouldn't choose them. Still too high, also weird that they were gonna charge $4k extra? Second: Communication/Punctuality James told me a reasonable window of time that the team would arrive and also when they'd complete the job. They gave me a call beforehand to let me know they were running a little late, regardless the job was done on time (same day). They replaced everything but my furnace. Finally: Service The team was friendly and explained anything I asked about and even helped me install my new thermostat. They put a drop cloth down from the front door to the AC and left minimal dust or mess. They also gave me the manuals for the equipment as well as told me about the 10 year warranty. This was all a month ago and my AC has been working perfectly since and air quality reads way cleaner than when I moved in. Dealing with a broken AC in Houston is horrible and I highly recommend reaching out to Richmond's Air instead of wasting time shopping for multiple other quotes. Maybe get one other one and compare, you'll see the difference. Price, service, and quality were great. Would definitely call again for my next home.

I called Richmond's Air on Saturday morning because I was concerned that my AC unit was not cooling…read moreproperly. The representative was very helpful and quickly scheduled a technician to come out the same day at 12:00 PM, which I really appreciated. Tiffany Minnix actually arrived earlier than expected, which was a pleasant surprise. Tiffany was professional, friendly, and extremely knowledgeable and took the time to carefully inspect the unit, and made sure I understood the situation. Tiffany provided excellent service and made the entire process easy and stress-free. Tiffany professionalism, punctuality, and attention to detail truly stood out. It is rare to find technicians who are both skilled and customer-focused, and Tiffany delivered on both. I highly recommend Richmond's Air, and especially Tiffany Minnix, to anyone needing reliable and trustworthy HVAC service. Thank you for the outstanding experience.