Huge move from San Jose, CA to Daytona Beach, Fl. Coast to coast…read more I feel I dodged a bullet with many moving brokers trying to secure a contract through a hard sell and promise of *literally* unbelievable rate quotes. Doing further research I found there's a common and growing scam to quote low, then hold your stuff hostage until you pay surprise extra and extreme charges. Anyway, I went with U-Pack after researching the various container drop-off and load options. Contract terms were straightforward and no surprises on drop off. Both the start and end, U-Pack and their shipment team were super easy going with the schedule. Just call a day before drop-off/pick-up and they were able to make it happen. I had 3 cubes and two went to destination and the 3rd was stored by U-pack for a bit while I secured a longer term storage unit, and they dropped it off there. Make no mistake, packing and loading the cubes is a huge freakin' task. Do it in layers with large flat items working as "walls" to help hold stuff in. And ratchet strap each layer. A special call out to JW, the forklift operator in San Jose! He was one with that machine and able to maneuver with extreme skill and precision, including a very narrow and long driveway with tight gate and cypress tree. He's a magic man and was able to place the cubes perfectly between sidewalk and street and back yard driveway - saving me $ and headache dealing with the San Jose tax assessor regarding a permit if cubes block street parking and/or sidewalk. Other thanks to Skee (Ski?) at the drop in Florida. Also skilled w/ the lift and super accommodating on placing the cubes where I wanted. Finally, Gerry (Jerry?) and Lorenzo at dispatch. You'll be given a pretty huge window (like the whole day) for drop-off/pickup, but I'd give a call and they'd be able to narrow that window to a couple hours.

We moved in 3 different stages, each time using 4 pods. U-Pack did an amazing job. The customer…read moreservice was exceptional, the driver was courteous and helpful, and everything was delivered as promised. I absolutely U-Pack for any move you may have.

My wife's package was not delivered to our address. When she contacted FedEx, it was delivered to…read morePak Mail. My wife was not able to make the pick up so I volunteered since it's near my work. The gentleman just needed my ID to confirm we live in the same address and the tracking number. It was an easy pickup.

Be professional OK? I went to this store at 6:20pm yesterday but they are closed. If you want to…read moremake the money, please be professional. I don't recommend this place and there are many access points which is more professional.

Great movers! I had an awesome experience with Carty Moving Service. They helped me hoist a heavy…read moreitem onto my rooftop with ease and professionalism. Scheduling was a breeze and the rate was totally affordable. Couldn't be happier with their service! Highly recommend.

They were quick, efficient, and handled all of my stuff with great care. The communication…read morethroughout the entire booking process was great, so I knew exactly what to expect on moving day. They offer great affordable pricing which made booking movers with Carty a no brainer. Would recommend to anyone!

Came in to the UPS store to make a return. My package was pre-labeled before coming in to save me…read moresome time. I was greeted by the employees upon entering the store so it was nice to be acknowledged. Gave my package to the employee and he printed out my receipt for my records. Value was great as return shipping was covered by company I was returning to. This UPS store is located in a strip mall and parking is free and abundant.

Excellent customer service and patience. Well staffed and Valeria helps me with dropping off the…read morepackage and setting up with the drop off on the app. I'll be coming back here again if I ever need to ship/mail.

Staff is very good. Thank you Alyssa for always being attentive and helpful in the print section…read more The parking here is a disaster, but never had an issue with outgoing packages.

I've been here in this location years ago and I remember how employees here was so rude,…read moreunprofessional and doesn't care to help at all. Now after maybe 5 years I was hoping it improved and wow "NEVER" it stayed consistently rude and ignored customers with their needs. I was on the line and this young asian girl gosh the way she present herself and her rude tone to the customer infront of me. Are they trying to be bitches and just strait out mean? It also seems like they are comfortable talking to customers this way that you can tell they are comfortable with the way they handle rude customer service. When it was my turn to get a service. It was an older mean witch. I was going to return a package and she instructed me to go to one of those printer and send it to fedexprint email so when I get the code she said comeback to her and she will print the label. But anyway I am an old school and ask if she can help and she said..No thats your problem she said with a pure shock on my face. So I went to the printer and theres a nice customer next to me who help me from start to finished. He was so helpful and he printed the label. So I went back to the line and I showed the girl the label if she can taped it up. And this asian young girl gave me a lecture me feeling like a kid that I should just get the code and she will be the one to print. I told her sorry I was so confused and she went on bitching that next time I should do that. Can you imagine this people working here feels like customers need them and than them needing to have a good customer service for the business to thrive. I won't ever ever come here again! If anyone wanted to have a bad day then this is your place! People working here should be oriented of good customer service young and old. This place doesn't even deserve 1 star.

Amenity wise this place is great. The front gate works really well and the facility is clean. One…read moreissue with using the facility was if there isn't movement for 5 minutes, the lights go completely off. This can be dangerous if you are in your unit organizing and moving heavy things. Initially we had a low promotional rate of about $70 for a month. Then the rate returned to the normal rate of $149/month. All was good for a little more than half a year until they decided to do a rate hike. A $100 rate hike, with a small 30 day notice. On top of that they don't make it easy to cancel. The app doesn't have a number to call. You have to send an email and there isn't an option to cancel there, only a contact us form. The letter about the hike in price states rising facility costs and current rental market conditions along with other factors. I highly doubt a 67% increase is warranted given the stated reasons.

Terrible customer service. It's leaving a nasty taste in my mouth and making arrangements to get…read moreready to leave by end of month. Asked for help several times and they run you in circles with no urgency themselves to be informed and guide. Ridiculous. Better off somewhere else. It's an extremely greedy company. Queue those in reviews saying tons of things can't get waived? Yeah your customer service isn't good at all to accept things like that. They're not for the customer, neither the workers or company. So many better storages!! I only chose those because it was near me but i have 4 others near me too and have referrals from others to back up how flexible they are so i mean.... There's so many storage units and better ones than what this place offers other than greed and unreliability in assistance

I wanted to ship a set of glass dishes and matching coffee mugs to Hawaii. Maria, at Box World,…read morepacked all into a cozy box with lots of padding. Six days later, niece received all glasswear without one chip! Not my first visit to this business. Highly recommend using Box World for cardboard needs.

They did an excellent job for me!…read more They boxed and shipped my large Trip Tych picture, with a deluxe Koa wood frame. My daughter wanted this Lahaina land and sea seriograph in her island home. They double boxed it with special protection and sent me a picture of their work. This Trip Tych was to big for me to handle so they arranged a pick up. After boxing it they shipped it via UPS. It arrived in great shape. Their communications were above and beyond any business I've dealt with. I knew my art work was being taken care of. R. Brown

Great rates, used for a quick timeline move. Had the rental totes for the better part of a month;…read moreRita was super communicative of timelines, delivery and pickup dates, and was flexible when we asked for extension half-way through. We had 40 totes and it made things super easy, modular, simple to store. Really great all around, this is the way to handle a house move. Save yourself a headache, support a small business, give them a try.

I was initially hesitant about using reusable moving boxes after reading some concerning reviews…read morefrom another company. But after more research, I found Retotes and felt reassured by the positive feedback--especially about Rita's service. I'm so glad we chose them. Rita is kind, responsive, and a pleasure to work with. When we needed to extend our rental by a week, the process was easy and affordable. It truly made our move less stressful.

Nobody likes being clowned or played. People work hard for their money. Something in my gut tried…read moreto warn me, I knew it was a scam, something told me. You are offered a reasonable rate, you move in, then BOOM! Your rate goes up 54%. it went from $180 to $277 in only 3 months. They are aware they are causing emotional harm and unnecessary stress on their customers, but they don't care at all. Our entire system is failing when these companies can manipulate the fair market value of storage unit rentals, thereby price-gouging everyone. It is very clear they are using software that raises rates, violating anti-trust laws, destroying a free market that harms the consumer. I thought I met a friend, but he wasn't; he is just another employee working for a company that cares nothing about people and only cares about enriching itself. I remember hearing him say that rates are going up again and he can get $325 for my unit. There needs to be laws passed that rein in these facilities, a rent cap, a cap on rent hikes. They should not be allowed to raise the rent every 3 months or every year. If rent is paid leave the consumer alone. Strict rules and heavy penalties, and fines need to happen. Or the harming of consumers continue.

Had a hard time getting signed on online. The gentleman who answered my call was very helpful and…read morevery patient.

I've used this facility for years the main thing that keeps it going well is the manager his name…read moreis Manny!

dirty facility rats & scam on last month payment move down on the sixth but charge me for the whole…read moremonth so it was in the contract but it still a scam