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Arrow Packaging

4.2 (11 reviews)
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5 months ago

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4 years ago

Awesome service!! Nitin helped me with a custom order for a huge cardboard box. Great service and fair prices!

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Review Highlights - Arrow Packaging

I brought in some round, somewhat heavy things to package for shipping.

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West Coast Self Storage - West Coast Self-Storage Santa Clara is your local, trusted self-storage facility.

West Coast Self Storage

(42 reviews)

$$

Amenity wise this place is great. The front gate works really well and the facility is clean. One…read moreissue with using the facility was if there isn't movement for 5 minutes, the lights go completely off. This can be dangerous if you are in your unit organizing and moving heavy things. Initially we had a low promotional rate of about $70 for a month. Then the rate returned to the normal rate of $149/month. All was good for a little more than half a year until they decided to do a rate hike. A $100 rate hike, with a small 30 day notice. On top of that they don't make it easy to cancel. The app doesn't have a number to call. You have to send an email and there isn't an option to cancel there, only a contact us form. The letter about the hike in price states rising facility costs and current rental market conditions along with other factors. I highly doubt a 67% increase is warranted given the stated reasons.

Terrible customer service. It's leaving a nasty taste in my mouth and making arrangements to get…read moreready to leave by end of month. Asked for help several times and they run you in circles with no urgency themselves to be informed and guide. Ridiculous. Better off somewhere else. It's an extremely greedy company. Queue those in reviews saying tons of things can't get waived? Yeah your customer service isn't good at all to accept things like that. They're not for the customer, neither the workers or company. So many better storages!! I only chose those because it was near me but i have 4 others near me too and have referrals from others to back up how flexible they are so i mean.... There's so many storage units and better ones than what this place offers other than greed and unreliability in assistance

U-Pack Moving

U-Pack Moving

(158 reviews)

North San Jose

Huge move from San Jose, CA to Daytona Beach, Fl. Coast to coast…read more I feel I dodged a bullet with many moving brokers trying to secure a contract through a hard sell and promise of *literally* unbelievable rate quotes. Doing further research I found there's a common and growing scam to quote low, then hold your stuff hostage until you pay surprise extra and extreme charges. Anyway, I went with U-Pack after researching the various container drop-off and load options. Contract terms were straightforward and no surprises on drop off. Both the start and end, U-Pack and their shipment team were super easy going with the schedule. Just call a day before drop-off/pick-up and they were able to make it happen. I had 3 cubes and two went to destination and the 3rd was stored by U-pack for a bit while I secured a longer term storage unit, and they dropped it off there. Make no mistake, packing and loading the cubes is a huge freakin' task. Do it in layers with large flat items working as "walls" to help hold stuff in. And ratchet strap each layer. A special call out to JW, the forklift operator in San Jose! He was one with that machine and able to maneuver with extreme skill and precision, including a very narrow and long driveway with tight gate and cypress tree. He's a magic man and was able to place the cubes perfectly between sidewalk and street and back yard driveway - saving me $ and headache dealing with the San Jose tax assessor regarding a permit if cubes block street parking and/or sidewalk. Other thanks to Skee (Ski?) at the drop in Florida. Also skilled w/ the lift and super accommodating on placing the cubes where I wanted. Finally, Gerry (Jerry?) and Lorenzo at dispatch. You'll be given a pretty huge window (like the whole day) for drop-off/pickup, but I'd give a call and they'd be able to narrow that window to a couple hours.

We moved in 3 different stages, each time using 4 pods. U-Pack did an amazing job. The customer…read moreservice was exceptional, the driver was courteous and helpful, and everything was delivered as promised. I absolutely U-Pack for any move you may have.

Arrow Packaging - packingsupplies - Updated May 2026

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