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Taro milk tea with no boba
Phillip T.

i-Tea was my favorite boba place pre-quarantine. When a lot of them closed during the pandemic, I was really bummed out about it. I found myself in Pleasanton on a hot day, so I decided stopping by an i-Tea, something I had not had in a long time, would be a good way to cool myself. FOOD: I ordered a Taro Milk Tea with no boba as that is my old go-to. The drink came out much more purple-ish than I was used to for i-Tea, which was the first red flag. It usually means that they use taro powder rather than fresh taro. When I took a sip, my suspicions were confirmed when it was overly sweet. The drink normally has taro bits; this drink had none at all. Regardless to say, I was very disappointed with my drink since it tasted nothing like the i-Tea taro milk tea that I was used to. +0 SERVICE: You place an order with the cashier, pay, and get an order number. Once your order is ready, they will call it out for you. I didn't have any issues with the service since there wasn't really any other customers while I was there. +1 COST: The taro milk tea was $5.25. If it tasted like it normally did, I'd say it was fairly priced. But for what I got, it was a big letdown. +0.25 SETTING: i-Tea is located on the edge of downtown which is convinient if you are walking around the area. There is also a small parking lot so you can easily park. There is no furniture inside as it has been closed off. You can't really hang out here with friends at all; just grab your drink and go. +0.5 X-FACTOR: Other than nostalgia, I don't think anything stands out about this place. i-Tea used to have so many stores and I'm very surprised this place is still open. +0 Basically, got a taro milk tea that was overly sweet and had no taro; nothing like what I was used to. I'll round up here for the official rating. 1.75/5

Ada F.

Out of all the boba places in Pleasanton, i-Tea is still my fav! I won't list the other competitors, but there's just something about this place (value, price, toppings, flavor) that keeps me coming back! My go-to is the matcha milk tea with red bean and matcha pudding. Yes, MATCHA pudding. It's so delicious and the price is a little over $5, not too bad considering other places would charge that price for just the matcha milk tea drink itself! If you're a matcha fanatic like me, this is your drink! It's pretty much the only thing I order, so I can't say much for the other flavors. I might have gotten milk tea once, but seriously, order the matcha milk tea with red beans and matcha pudding (I personally do 30% sweet and 30% ice), and this is the best combo! Also add $0.50 for boba, which I did once and you can go without.

Happy hour drinks every evening.  Not all drink are discounted, but generally drinks under $4.75 have a discount around $0.50.
Candice F.

We typically frequent the I-tea location in Dublin, however, on a recent evening we were in downtown Pleasanton and decided to try out the recently reopened I-tea under new ownership. Not much has changed since the last I remembered. We were pleasantly surprised that this location offers nightly happy hour specials on many of their drinks. They don't clearly indicate anywhere what drinks are discounted. You need to ask. And even the staff isn't very clear until you actually place your order and the system will automatically discount the drink. I'm guessing based on our order, the typical discount is about 50 cents. The taste is pretty standard, however, the boba is still sweeter than we prefer and is reminiscent of how it tasted under the previous ownership. This location offers a whole host of food options including ramen. So this is definitely a good option if you are looking to have a meal and a tasty drink with it. Overall, we will still go back to our favorite I-tea location in Dublin given the better tasting boba and friendly service there.

Panda Boba turned plain Jasmine Tea.

I was so excited to try this place but was pretty disappointed. Not at the boba- that was hreat and the only reason it deserves a star. It was the service. I perfectly understand they were busy but we waited about an hour. We ordered Panda boba but they didnt tell us they were out of regular milk, almond milk, or tapioca balls. Thos was after 30 minutes after our order when we went to check on the order. On top of that, when we decided to wait outside they kept putting down our orders to accomidate changes to other people's boba. When a friend went back in to keep an eye on thrm, only then did they tell us about yet another thing they didnt have 45 minuted after our order! They only told us stuff after we asked, which means they didnt eveb START our order until 45 minutes later, while people who ordered much after us were long gone. Overall, the boba was good (tho at this point it was just Jasmine milk tea with soy milk since they didnt have regular) but the service was the worst o've ever experienced.

Golden Oolong & Roasted Oolong both w/ Sea Salt Cream and Boba
Danielle P.

Located next to Amador Valley High School and local restaurants, I-Tea is located in a prime location. The place is in the heart of the mini plaza and is next to Mathnasium. With a clean, large space and plenty of tables for groups (and a restroom equipped), this boba place is the perfect spot for a hang out or a chill study date. The menu is located to the very right next to the cashier. One of things I liked about this particular I-Tea was that they have unique offerings such as having the Golden Oolong or Iron Buddha as brewed tea, or topped with sea salt cream. I am a huge fan of these tea flavors, so I was very happy about this "new addition." They have a variety of options for newcomers, such as the classic 3G Milk Tea (regular milk tea with grass jelly, pudding, and boba) or fresh fruit teas like the White Peach Oolong. There is also smoothies (Black Tea & Oreo Creamy, Matcha & Red Bean, etc) and specials (Mango Sago and Taro Sago). In general, I-Tea's diverse menu is one of their key assets as a boba place. You'll definitely find an option you'll like on their menu! My family and I have came here only two times. Both of our visits became relatively busy after we walked in, but their tea quality was still up to par. However, the first time we came, we have ran into minor issues with the snacks. We waited a long time (20 minutes) the first visit. Honestly, this is probably because there were only two workers and couldn't keep up with the amount of orders (reasonable). But, the real issue was with the amount of servings of the snacks. We ordered popcorn chicken and Taiwanese tempura. We ended up paying $5-6 for 7 pieces of them?! We were really saddened by the amount we were given, but we decided not to worry about it and give the place another try! Here we are back and ready to give them another chance and they didn't disappoint (: My sister ordered the Roasted Oolong topped with cream and I got the Golden Oolong topped with cream as well. The main difference between these two was that the roasted Oolong had a stronger tea flavor and was very crisp. The Golden Oolong was on the delicate and sweeter side, while still maintaining that subtle strong tea flavor as well. Overall, both were very heavenly on its own and paired with the smoothness of the cream. The sea salt cream has a HINT of a salty taste to balance the sweetness. It has a texture of milk foam, where the milk appears as a denser (but lighter in taste) whip cream. For snacks, we got the popcorn chicken and curly fries. The amount of fries we were given was generous and enough to fill four people's stomachs. The popcorn chicken doesn't have the prominent garlic and basil leaf flavor like most I-Teas. I don't know if it was just this time they forgot to add it, but it was missing the classic I-Tea Popcorn Chicken flavor. Because of that, I had to knock down a star. Overall, I recommend going here if it is your first time trying boba or even just for a late night hangout.

Elijah B.

Beware of the time you come, especially during school times. Because it's right next to AVHS, students often go here after school ends, and the line can become extremely long. Otherwise the service is pretty quick and you get your drinks quickly. Snacks here is good, and I recommend the popcorn chicken. They have good fruit teas and toppings as well. Because of covid there used to be no indoor seating, and if there was a long line because of students it would become EXTREMELY cramped. But they have recently opened it up so there is space to sit and enjoy your drinks.

Looks like someone took a big three sips from my cup.
Iris C.

While I wonder why this place is so slow on a weekday afternoon, until I open the lid of my hot taro milk tea. No joking, the cup is not all the way filled. It's not such a big deal, but I do think it's not very honest. $5.14 for a not full cup of hot taro milk tea. That's more options in the area.

Crème brûlée milk tea with almond milk
Nadia I.

Was craving boba a few nights ago so we stopped here. Parking was easy, it is in a small shopping center with a parking lot. We had never been to iTea so we had some questions about what their popular drinks were or what certain items tasted like but the employees said "I'm not really sure" or "I don't know" to almost every question. The drinks do not have any sort of description on the menu so we were basically shooting in the dark at this point. Also, they were out of all of the sea salt kreme items which is what we both wanted so we wound up with other items. My friend got a honey brown rice drink with agar boba in it, she didn't like it much. I chose the crème brûlée milk tea. I thought it was going to have a crème brûlée flavor or topping but I was very wrong. Also, I paid extra for almond milk (which there was barely any of in my cup). Since I chose a milk alternative, I think most employees would have realized that this was a good time to warn me that the drink was going to be mostly full of actual custard/crème brûlée. This warning did not happen. I couldn't believe it when I received a drink that was less than half a cup of tea and more than half custard. They made an attempt to blow torch the top like crème brûlée... After drinking the tea portion I couldn't even access the already small amount of boba in the drink because the custard (which I was avoiding) was in the way. I threw the drink away and am so confused about what I paid $7 for. By the way, when ordering, you can also you can choose the level of ice and sweetness, the default is 100%. Thankfully, I chose 50% on each because I barely had any tea to begin with (ice would have made it even less) and my drink was extremely sweet even at 50%, I can't imagine what the default tastes like. We really wanted to like this place but unfortunately, this experience will be our last.

Honey Brown Rice Milk Tea
Emily C.

I-tea is one of my favorite go-to boba places. I like their Mango Saga Drink and when it's cold outside, I love to get the Honey Brown Rice Milk Tea. - The guy at the counter was very nice and friendly. Great experience overall.

Nice and clean store.
Kev H.

Okay, iTea's drinks are sooo good. I found myself craving for their matcha milk tea because their matcha milk tea is super good, creamy, the green tea flavor comes through, and the boba is perfectly sweetened and soft and chewy. I'm so mad we closed so many iTea shops in the Bay Area, I think they serve some of the best boba drinks I've ever tried. $4.95 as of August 2021.

George F.

There are a couple i-Tea shops around the Tri-Valley area. This i-Tea location is strategically located next door to Amador Valley High School. They get the after school and the teen hang out crowd in Pleasanton. I stopped in after having sushi in the same shopping center at sushi Hanabi. Their menu not only has boba drinks, but they have slush desserts, and ramen. I ordered my usual passion fruit green tea with boba pearls. The drinks were made very fast but the boba pearls could have been more Q. Not bad. Limited parking in the strip mall.

K4 Mango Sago

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6 years ago

Yummy salted cheese teas! Awesome basil pop corn chicken. Very well spiced and juicy chunks of chicken!

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Awesome drinks, food and services! It is my favorite milk tea shop. Large and clean space to hangout with friends.

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8 years ago

Super friendly staff and solid menu! The C7 taro milk tea has soft boba and taro. Right at the front of downtown pleasanton!

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Delicious, fresh taro bubble milk tea. Staff were very friendly and environment was clean.

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i-Tea Reviews in Other Languages

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ChaiAum - Himalayan Paneer Frankie wrap

ChaiAum

4.3(36 reviews)
1.0 mi

What a pleasant little stop during morning hours while everyone else is at work on a Wednesday…read morehere. Good feeling. I was looking for a tiny cafe/coffee shop with specific items for my temporary special diet and ChaiAum had it here. Lots of public parking spaces on the huge lot conveniently located. It's nothing fancy, but very casual, cozy, soothing with a good music soundtrack, and it had two good sized public restrooms available. Nepali Himalayan flavors/East Asian Indian owner Rani. We sparked each other with common topics and she was very inviting and polite as we chatted. I knew I had to try them out. Good service as needed. Toss your own trash. For this type low key casual tiny cafe/small business, it's actually legit and good quality here. Good menu options. I had the delicious avocado toast on sourdough. 5/5 outstanding. It turned out very fresh and perfect for my tastebuds. Simple and good in presentation. I ordered a hot cup 12oz. Organic Golden Tumeric Ginger Tea and ended up with a large teapot to enjoy. Perfect taste. Loved it. I purchased a bag of organic chamomile flower herbal tea leaves from the gift shelf with my order. Soothing. Inexpensive. All beverages/pastries/teas/coffees/boba drinks looked good and I'm sure they taste very good too. Overall experience was very good. Again, not fancy and not luxury here. Plenty of seats and tables indoors and outdoors. All positive. Himalayan food items are worth trying. Amazing. Looks like a place worth stopping when convenient in Pleasanton, CA. Nice. Thanks to Rani.

Did anyone visiting k ow the beans a d chaiya spices and teas are whole loose leaf a d Organic? NOW…read moreI feel better about long drives to Chai-Aum for soothing a d calming Tea & Decaf Coffee [YES, they have caffienated]. They have baked on premise snacks from Nepal recipes.and vegan items as well as some chicken items alike momos. Loving the petit for used for Afternoon &Holiday.Teas... Chcolate Truffle heart ! So.good, and even mini nice colorful Macroons no red dye 40 nor 3 here folks. Even a nice pistachio almond hazelnut Chcolate drizzle croissants brownies are homemade, new is the cardamon buns. Also found spindrift natural soap, Fiji and Maison Perrier water, also Vita coconut water. Last I.went they added merch hats and durable bags. Almost forgot, meetings? Groip gatherings good place for smaller settings, they have 96 Oz. For tea or coffee, Chais always on! I found it interesting with Nepal.pictires a d drawing of likeness too of their region. Easy off before Bernal@ 680 n/b Sunol/Castlewood dr to just south of Valley, so.etimes taking 580e to 680 to Bernal to Sunol shopping center seems faster. I enjoy tye conversation and iced coffees with a warmly baked pastry in early up@7

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Planta Coffee House - Salmon on Focaccia

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4.1(62 reviews)
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An absolute vibe!…read more This new coffee house is a great addition to downtown. First off, staff was so sweet and welcoming! Ordered an iced lavender latte w oat milk and a dulce de leche pastry (which was recommended by the lovely cashier). If you're looking for a cozy place to study, do some work, along with enjoy small bites and coffee -- this is your new go to!

I came to this cafe after the Saturday morning farmer's market. Beware that the parking situation…read moreis street parking and Main St. is often BUSY, so allot time to find a spot. The decor is super cute and there is plenty of seating. The staff were kind and welcoming. The menu is a bit limited and their items are a bit pricey. Their drink menu is short and sweet, with basic espresso drinks and a matcha offered. I landed on a simple oat milk latte. The latte was ready before I finished paying, as the barista listened to my order as I gave it to the cashier. It was nothing special. I did appreciate that they used Califia farms barista oatmilk. I tried a medialuna pasty. It is a sweet , moist version of a crossaint. The inside was almost caramelized. I did not expect to enjoy it as much as I did. This place is very aesthetically pleasing and a good place to sit and enjoy, without feeling rushed. If you don't mind the prices, it's a good option for a quick snack or caffeine boost!

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Planta Coffee House - Avocado Toast

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Honi-Bear Boba Cafe - Taro milkshake with honey boba

Honi-Bear Boba Cafe

4.1(60 reviews)
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Finally got to have a boba drink after passing my glucose tolerance test!…read more Decided to come here since being pregnant means avoiding caffeine. They have a coco series that's really good. Normally I'm used to seeing mango coconut. But this place had banana coconut and it was delicious. You could taste both banana and the coconut. The sago is cooked perfectly and same with the boba. The sweetness was perfect to my liking too! My only suggestion would be to use more ripe bananas since some banana pieces were clearly not ripe ones. Service wise, they work pretty quickly so my husband and I didn't have to wait long. All in all, probably coming back here given the chance.

Came to Honi Bear today for the first time. It was a Sunday, so it was a little busy. I ordered…read moreEarl Grey milk tea. Service was very slow. Probably waited 10 minutes. Seemed like there was only one person working. I was disappointed that there was hardly any human interaction. When you walk into the store nobody's greeting you and I had questions and nobody was there to answer them. What happened to customer service these days? Wow I'm from Orange County and customer service is Incredible there, but have found in the Pleasanton and Dublin, customer satisfaction doesn't seem to be important. That's really sad. My Earl Grey milk tea tasted nothing like Earl Grey and tasted just like a black oolong tea. Pretty disappointed, so I won't be returning.

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