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Panda Boba turned plain Jasmine Tea.

I was so excited to try this place but was pretty disappointed. Not at the boba- that was hreat and the only reason it deserves a star. It was the service. I perfectly understand they were busy but we waited about an hour. We ordered Panda boba but they didnt tell us they were out of regular milk, almond milk, or tapioca balls. Thos was after 30 minutes after our order when we went to check on the order. On top of that, when we decided to wait outside they kept putting down our orders to accomidate changes to other people's boba. When a friend went back in to keep an eye on thrm, only then did they tell us about yet another thing they didnt have 45 minuted after our order! They only told us stuff after we asked, which means they didnt eveb START our order until 45 minutes later, while people who ordered much after us were long gone. Overall, the boba was good (tho at this point it was just Jasmine milk tea with soy milk since they didnt have regular) but the service was the worst o've ever experienced.

Taro milk tea with no boba
Phillip T.

i-Tea was my favorite boba place pre-quarantine. When a lot of them closed during the pandemic, I was really bummed out about it. I found myself in Pleasanton on a hot day, so I decided stopping by an i-Tea, something I had not had in a long time, would be a good way to cool myself. FOOD: I ordered a Taro Milk Tea with no boba as that is my old go-to. The drink came out much more purple-ish than I was used to for i-Tea, which was the first red flag. It usually means that they use taro powder rather than fresh taro. When I took a sip, my suspicions were confirmed when it was overly sweet. The drink normally has taro bits; this drink had none at all. Regardless to say, I was very disappointed with my drink since it tasted nothing like the i-Tea taro milk tea that I was used to. +0 SERVICE: You place an order with the cashier, pay, and get an order number. Once your order is ready, they will call it out for you. I didn't have any issues with the service since there wasn't really any other customers while I was there. +1 COST: The taro milk tea was $5.25. If it tasted like it normally did, I'd say it was fairly priced. But for what I got, it was a big letdown. +0.25 SETTING: i-Tea is located on the edge of downtown which is convinient if you are walking around the area. There is also a small parking lot so you can easily park. There is no furniture inside as it has been closed off. You can't really hang out here with friends at all; just grab your drink and go. +0.5 X-FACTOR: Other than nostalgia, I don't think anything stands out about this place. i-Tea used to have so many stores and I'm very surprised this place is still open. +0 Basically, got a taro milk tea that was overly sweet and had no taro; nothing like what I was used to. I'll round up here for the official rating. 1.75/5

Ada F.

Out of all the boba places in Pleasanton, i-Tea is still my fav! I won't list the other competitors, but there's just something about this place (value, price, toppings, flavor) that keeps me coming back! My go-to is the matcha milk tea with red bean and matcha pudding. Yes, MATCHA pudding. It's so delicious and the price is a little over $5, not too bad considering other places would charge that price for just the matcha milk tea drink itself! If you're a matcha fanatic like me, this is your drink! It's pretty much the only thing I order, so I can't say much for the other flavors. I might have gotten milk tea once, but seriously, order the matcha milk tea with red beans and matcha pudding (I personally do 30% sweet and 30% ice), and this is the best combo! Also add $0.50 for boba, which I did once and you can go without.

Happy hour drinks every evening.  Not all drink are discounted, but generally drinks under $4.75 have a discount around $0.50.
Candice F.

We typically frequent the I-tea location in Dublin, however, on a recent evening we were in downtown Pleasanton and decided to try out the recently reopened I-tea under new ownership. Not much has changed since the last I remembered. We were pleasantly surprised that this location offers nightly happy hour specials on many of their drinks. They don't clearly indicate anywhere what drinks are discounted. You need to ask. And even the staff isn't very clear until you actually place your order and the system will automatically discount the drink. I'm guessing based on our order, the typical discount is about 50 cents. The taste is pretty standard, however, the boba is still sweeter than we prefer and is reminiscent of how it tasted under the previous ownership. This location offers a whole host of food options including ramen. So this is definitely a good option if you are looking to have a meal and a tasty drink with it. Overall, we will still go back to our favorite I-tea location in Dublin given the better tasting boba and friendly service there.

Elijah B.

Beware of the time you come, especially during school times. Because it's right next to AVHS, students often go here after school ends, and the line can become extremely long. Otherwise the service is pretty quick and you get your drinks quickly. Snacks here is good, and I recommend the popcorn chicken. They have good fruit teas and toppings as well. Because of covid there used to be no indoor seating, and if there was a long line because of students it would become EXTREMELY cramped. But they have recently opened it up so there is space to sit and enjoy your drinks.

Golden Oolong & Roasted Oolong both w/ Sea Salt Cream and Boba
Danielle P.

Located next to Amador Valley High School and local restaurants, I-Tea is located in a prime location. The place is in the heart of the mini plaza and is next to Mathnasium. With a clean, large space and plenty of tables for groups (and a restroom equipped), this boba place is the perfect spot for a hang out or a chill study date. The menu is located to the very right next to the cashier. One of things I liked about this particular I-Tea was that they have unique offerings such as having the Golden Oolong or Iron Buddha as brewed tea, or topped with sea salt cream. I am a huge fan of these tea flavors, so I was very happy about this "new addition." They have a variety of options for newcomers, such as the classic 3G Milk Tea (regular milk tea with grass jelly, pudding, and boba) or fresh fruit teas like the White Peach Oolong. There is also smoothies (Black Tea & Oreo Creamy, Matcha & Red Bean, etc) and specials (Mango Sago and Taro Sago). In general, I-Tea's diverse menu is one of their key assets as a boba place. You'll definitely find an option you'll like on their menu! My family and I have came here only two times. Both of our visits became relatively busy after we walked in, but their tea quality was still up to par. However, the first time we came, we have ran into minor issues with the snacks. We waited a long time (20 minutes) the first visit. Honestly, this is probably because there were only two workers and couldn't keep up with the amount of orders (reasonable). But, the real issue was with the amount of servings of the snacks. We ordered popcorn chicken and Taiwanese tempura. We ended up paying $5-6 for 7 pieces of them?! We were really saddened by the amount we were given, but we decided not to worry about it and give the place another try! Here we are back and ready to give them another chance and they didn't disappoint (: My sister ordered the Roasted Oolong topped with cream and I got the Golden Oolong topped with cream as well. The main difference between these two was that the roasted Oolong had a stronger tea flavor and was very crisp. The Golden Oolong was on the delicate and sweeter side, while still maintaining that subtle strong tea flavor as well. Overall, both were very heavenly on its own and paired with the smoothness of the cream. The sea salt cream has a HINT of a salty taste to balance the sweetness. It has a texture of milk foam, where the milk appears as a denser (but lighter in taste) whip cream. For snacks, we got the popcorn chicken and curly fries. The amount of fries we were given was generous and enough to fill four people's stomachs. The popcorn chicken doesn't have the prominent garlic and basil leaf flavor like most I-Teas. I don't know if it was just this time they forgot to add it, but it was missing the classic I-Tea Popcorn Chicken flavor. Because of that, I had to knock down a star. Overall, I recommend going here if it is your first time trying boba or even just for a late night hangout.

Looks like someone took a big three sips from my cup.
Iris C.

While I wonder why this place is so slow on a weekday afternoon, until I open the lid of my hot taro milk tea. No joking, the cup is not all the way filled. It's not such a big deal, but I do think it's not very honest. $5.14 for a not full cup of hot taro milk tea. That's more options in the area.

Crème brûlée milk tea with almond milk
Nadia I.

Was craving boba a few nights ago so we stopped here. Parking was easy, it is in a small shopping center with a parking lot. We had never been to iTea so we had some questions about what their popular drinks were or what certain items tasted like but the employees said "I'm not really sure" or "I don't know" to almost every question. The drinks do not have any sort of description on the menu so we were basically shooting in the dark at this point. Also, they were out of all of the sea salt kreme items which is what we both wanted so we wound up with other items. My friend got a honey brown rice drink with agar boba in it, she didn't like it much. I chose the crème brûlée milk tea. I thought it was going to have a crème brûlée flavor or topping but I was very wrong. Also, I paid extra for almond milk (which there was barely any of in my cup). Since I chose a milk alternative, I think most employees would have realized that this was a good time to warn me that the drink was going to be mostly full of actual custard/crème brûlée. This warning did not happen. I couldn't believe it when I received a drink that was less than half a cup of tea and more than half custard. They made an attempt to blow torch the top like crème brûlée... After drinking the tea portion I couldn't even access the already small amount of boba in the drink because the custard (which I was avoiding) was in the way. I threw the drink away and am so confused about what I paid $7 for. By the way, when ordering, you can also you can choose the level of ice and sweetness, the default is 100%. Thankfully, I chose 50% on each because I barely had any tea to begin with (ice would have made it even less) and my drink was extremely sweet even at 50%, I can't imagine what the default tastes like. We really wanted to like this place but unfortunately, this experience will be our last.

Honey Brown Rice Milk Tea
Emily C.

I-tea is one of my favorite go-to boba places. I like their Mango Saga Drink and when it's cold outside, I love to get the Honey Brown Rice Milk Tea. - The guy at the counter was very nice and friendly. Great experience overall.

Nice and clean store.
Kev H.

Okay, iTea's drinks are sooo good. I found myself craving for their matcha milk tea because their matcha milk tea is super good, creamy, the green tea flavor comes through, and the boba is perfectly sweetened and soft and chewy. I'm so mad we closed so many iTea shops in the Bay Area, I think they serve some of the best boba drinks I've ever tried. $4.95 as of August 2021.

George F.

There are a couple i-Tea shops around the Tri-Valley area. This i-Tea location is strategically located next door to Amador Valley High School. They get the after school and the teen hang out crowd in Pleasanton. I stopped in after having sushi in the same shopping center at sushi Hanabi. Their menu not only has boba drinks, but they have slush desserts, and ramen. I ordered my usual passion fruit green tea with boba pearls. The drinks were made very fast but the boba pearls could have been more Q. Not bad. Limited parking in the strip mall.

K4 Mango Sago

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Yummy salted cheese teas! Awesome basil pop corn chicken. Very well spiced and juicy chunks of chicken!

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7 years ago

Awesome drinks, food and services! It is my favorite milk tea shop. Large and clean space to hangout with friends.

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8 years ago

Super friendly staff and solid menu! The C7 taro milk tea has soft boba and taro. Right at the front of downtown pleasanton!

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Delicious, fresh taro bubble milk tea. Staff were very friendly and environment was clean.

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i-Tea Reviews in Other Languages

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Juice & Java Express - 6/25/24 Açaí bowl, pretty good, but not the best I've had

Juice & Java Express

4.0(221 reviews)
0.5 mi
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Oh man - this was hands down the best smoothie I've ever had. I stumbled in here after the farmers…read moremarket because it was HOT. It's a small shop but it didn't feel crowded while I waited for my order. I got the dragonfly smoothie which is a tropical drink. My kids got the love bird (strawberry banana) and my husband got a peach smoothie. If you like your smoothies well balanced, not too thick yet not too liquidy, this is the place for you! The staff was nice. I can't wait to try their açaí bowls.

Been pretty disappointed with the last handful of visits to Juice & Java. We've loved coming here…read moresince we moved to Pleasanton 4 years ago but have noticed more frequently they'll just be out of smoothie ingredients here and there and sometimes just ALL ingredients altogether. This has happened 3-4 time in the last 6 months. Random zero operation days that they'll just be closed during advertised hours of operation. Staff used to be much friendlier; most recently we get the inattentive worker with AirPods in that barely acknowledge us. Our latest visit we came around lunchtime with plans to enjoy a refreshing smoothie at Delucci Park. The smoothie was very watered down and almost tasteless... I walked back from the park to see if they would remake it and the door was locked with nobody inside. Something has definitely changed about this place in the last year or so, and unfortunately, not for the better.

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ChaiAum - Himalayan Paneer Frankie wrap

ChaiAum

4.3(29 reviews)
1.0 mi

Props to Lauren for handling the whole cafe by herself during the day back in February. She was…read morefriendly to talk to and offered a complimentary Chocolate Jaggery cookie for being patient with her. I came here to try their most popular menu: Himalayan Chiya (hot) w/ almond milk- less sweet, not too much spice, yet comforting to drink since I had a dry throat earlier. Frankie Wrap in Paneer- flaky Himalayan wrap with paneer bits, and vegetables paired with the green sauce, which was my favorite. Nimki- it's like salted pita chips that I recommend dipping it in Chai Chocolate Jaggery Cookie- chocolate chip cookie with brown sugar topping- it was too sweet that I had to take some brown sugar away unless paired well with plain hot chai If you don't want to deal with people while working/studying, come from noon to 3 pm. So relaxing to sit and dine inside by myself. I would recommend trying their Momo next time.

I was welcomed warmly and the lone staff member Lauren enthusiastically explained the menu options…read more I decided upon the traditional options which did not dissappoint: Himalaya Chiya Masala Tea - refreshing, mildly traditionally spiced Himilayan Frankie Wrap - lovely baked roti stuffed with delicate potatoes and spices along with a sprinkle of fresh greens Chocolate Jaggery Chip Cookie - perfectly baked with a traditional sweet sugary topping The food and tea were delicious and the ambiance is perfectly welcoming. The interior was bright, modern, and comfortable. Soft ethnic music played in the background. There were several smaller tables as well as a central seating area with cozy armchairs and a low table next to a welcoming wall filled with games and books to borrow at leisure. Definitely recommended!

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Honi-Bear Boba Cafe - Mango yogurt smoothie topped with sea salt cream and vanilla ice cream

Honi-Bear Boba Cafe

4.2(49 reviews)
0.5 mi
Locally owned & operated
Family-owned & operated

A new item Takoyaki Fries So Delicious! Always enjoy the…read moreAvocado Spinach smoothie, I like the level of sweetness 30%, Honi Bear team does a good job. I like Matcha so GOOD - liked Japan Town famous Matcha ice cream. Not a surprise Honi sold out my favorite Egg Rolls shrimp inside. Will get it next time! One of the best Pop Corn Chicken on Main Street. If you want to take out, open the lid 100%, because you don't want the moisture keep inside the box. Good sitting area is always a plus. Clean +++++ Friendliness AAAAA

It is amazing how many boba drink places exist in Downtown Pleasanton. We finally got ourselves to…read morecheck out the most recent addition to the area. Our recent visits have been to return for the avocado smoothie, which is not a common drink offering at Boba places, and popcorn chicken. The avocado smoothie is okay and not the best, however, it will do given none of the nearby places offer this drink. But the real winner is their popcorn chicken which comes with a decently sized-portion and the batter is perfect in amount and flavor. We don't particularly like our food spicy, so we always request for them to not add additional pepper sprinkled on top. That makes it perfect for us. However, if you like your food more spicy, definitely let them know. The only way to do this is if you order directly through a cashier or you somehow get their attention before they finish your order. Otherwise, ordering through the kiosk does not allow you to input any special requests. Service is not particularly fast especially when they get bombarded by the students from the middle schools and high school in the afternoon. I have yet to try their milk tea, but I haven't come to want to take the chance given one of my favorites is not that far of a walk from Honi-Bear. In any case, the location is great in the heart of downtown to treat ourselves to some drinks and snacks!

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i-Tea - juicebars - Updated May 2026

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