Time to get my Brown rice milk tea. Ever since so many boba places opened in Pleasanton, I kind of forgot about itea. I am happy to see that the tables and chairs are back in place so that we can actually sit here for a drink where now this is a plus for itea because most of the new boba places around don't have indoor seatings. Air conditioning was ON! 90F outside so we appreciate the air conditioning indoor seats even more. The brown rice drink does take awhile because it's freshly made. We will remember this place when we needed a place to sit and chat with friends. read more

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I had sent hubby here to get boba, after he had picked up our lunch from the restaurant that's in the same plaza. He ordered the signature boba milk tea (50% sugar & 50% ice) and wintermelon milk tea (comes with grass jelly, 30% sugar & 50% ice). I had originally wanted the wintermelon milk tea with zero sugar but the cashier was confused on what was asked so hubby asked them for 30% sugar instead. When hubby walked in, he was the only customer at that time but somehow, the drinks took a while to be completed. Both drinks tasted normal so no complaints on that. read more

i-Tea - Signature boba milk tea & wintermelon milk tea (comes with grass jelly) - Juice Bars & Smoothies Near Me - Pleasanton, California

I love i-tea! Some of the many reasons I keep coming back: delicious drinks, good amount of toppings given, good prices, delicious snack foods, and plenty of seating to hang out. read more

I was surprised when I saw the big boba in my drink today. Itea has the big boba again! I love it! The gentleman that has been there for a while made my drink today and it was perfect! I had a bad experience the last time I ordered my order so I stopped going for a couple of months. Today's experience is a solid 5 stars! read more

This place closes at 7:30pm buts it's 6pm and they told us they are not taking any kitchen orders after 6. Employees are rude and off putting. I rather drive to Fremont iTea. Do not recommend read more

My favorite boba as this is the ONLY place I can get tofuhua. Kiddos love the Oreo boba.

Drinks are very good but the snacks here are by far the best ive been to. Popcorn chicken xtra crispy and xtra spicy is our go to. Nice crunch but still tender on the inside. For those of you who dont take spicy well, xtra spicy is not that spicy at all. I really think they just put more of their chicken seasoning on there. 5/5 Most of the drinks I would say are either 3/5 or 4/5. Never really had any issues with my orders but get the snacks. read more

This i-Tea is hidden away in a small plaza. There is some shared parking in the lot here. This location is not as busy as their other ones I had been to in the Bay Area. Staff is not as attentive and the drinks took awhile, even when it was not busy. I ordered their jasmine milk tea with boba and mango sago with boba. I had these drinks at their other locations, which were tasty, but at this location, it tasted off. The mango sago was sour and tart, unlike the usual sweet taste. The milk tea tasted off with a weird aftertaste - it was more bitter with a strong tea taste, unlike the usual creamy taste. read more

I was so excited to try this place but was pretty disappointed. Not at the boba- that was hreat and the only reason it deserves a star. It was the service. I perfectly understand they were busy but we waited about an hour. We ordered Panda boba but they didnt tell us they were out of regular milk, almond milk, or tapioca balls. Thos was after 30 minutes after our order when we went to check on the order. On top of that, when we decided to wait outside they kept putting down our orders to accomidate changes to other people's boba. When a friend went back in to keep an eye on thrm, only then did they tell us about yet another thing they didnt have 45 minuted after our order! They only told us stuff after we asked, which means they didnt eveb START our order until 45 minutes later, while people who ordered much after us were long gone. Overall, the boba was good (tho at this point it was just Jasmine milk tea with soy milk since they didnt have regular) but the service was the worst o've ever experienced. read more

i-Tea - Panda Boba turned plain Jasmine Tea. - Juice Bars & Smoothies Near Me - Pleasanton, California

i-Tea was my favorite boba place pre-quarantine. When a lot of them closed during the pandemic, I was really bummed out about it. I found myself in Pleasanton on a hot day, so I decided stopping by an i-Tea, something I had not had in a long time, would be a good way to cool myself. FOOD: I ordered a Taro Milk Tea with no boba as that is my old go-to. The drink came out much more purple-ish than I was used to for i-Tea, which was the first red flag. It usually means that they use taro powder rather than fresh taro. When I took a sip, my suspicions were confirmed when it was overly sweet. The drink normally has taro bits; this drink had none at all. Regardless to say, I was very disappointed with my drink since it tasted nothing like the i-Tea taro milk tea that I was used to. +0 SERVICE: You place an order with the cashier, pay, and get an order number. Once your order is ready, they will call it out for you. I didn't have any issues with the service since there wasn't really any other customers while I was there. +1 COST: The taro milk tea was $5.25. If it tasted like it normally did, I'd say it was fairly priced. But for what I got, it was a big letdown. +0.25 SETTING: i-Tea is located on the edge of downtown which is convinient if you are walking around the area. There is also a small parking lot so you can easily park. There is no furniture inside as it has been closed off. You can't really hang out here with friends at all; just grab your drink and go. +0.5 X-FACTOR: Other than nostalgia, I don't think anything stands out about this place. i-Tea used to have so many stores and I'm very surprised this place is still open. +0 Basically, got a taro milk tea that was overly sweet and had no taro; nothing like what I was used to. I'll round up here for the official rating. 1.75/5 read more

i-Tea - Taro milk tea with no boba - Juice Bars & Smoothies Near Me - Pleasanton, California

Love the popcorn chicken and the Mango Crystal with fresh sliced mango! Parking sometimes isn't the greatest though.

I've been a regular customer for years, and it's safe to say that this bubble tea shop has gotten worse and worse. Drinks are okay... food isn't bad (I definitely recommend the popcorn chicken). However, my experience with the employees that work here have been on a HUGE decline. One cashier by the name of "Jada" and the other curly haired boy (who I believe is no longer with them) are the only two employees who I've had a genuine good experience with. They are very polite and actually have a genuine conversational tone. The other employees I've experienced are quite rude, and get annoyed for so apparent reason. I wish I could tip the two employees mentioned above only... I generally do not have a good experience with the employees... Sometimes clean, sometimes not--it really depends on when you go. Post-school rush is definitely gonna be loud and noisy, but other times, not too bad... read more

Out of all the boba places in Pleasanton, i-Tea is still my fav! I won't list the other competitors, but there's just something about this place (value, price, toppings, flavor) that keeps me coming back! My go-to is the matcha milk tea with red bean and matcha pudding. Yes, MATCHA pudding. It's so delicious and the price is a little over $5, not too bad considering other places would charge that price for just the matcha milk tea drink itself! If you're a matcha fanatic like me, this is your drink! It's pretty much the only thing I order, so I can't say much for the other flavors. I might have gotten milk tea once, but seriously, order the matcha milk tea with red beans and matcha pudding (I personally do 30% sweet and 30% ice), and this is the best combo! Also add $0.50 for boba, which I did once and you can go without. read more

i-Tea - Juice Bars & Smoothies Near Me - Pleasanton, California

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My favorite boba spot and childhood fav! I highly highly recommend getting the honey brown rice milk tea; I like getting regular boba instead of agar boba and it comes with chia seeds! It's really good at any sweetness level (can't speak for 0% sweet bc I haven't tried that one LOL) I mainly either go to this location or the Oakland one, and both are great. I would say the Oakland location is less stingy with their chia seeds though Pretty good and fast service :)) It's right next to amador valley high school, so I would recommend coming anytime besides lunch or directly after school hours, bc the inside is going to be squished with a bunch of high schoolers... read more

We typically frequent the I-tea location in Dublin, however, on a recent evening we were in downtown Pleasanton and decided to try out the recently reopened I-tea under new ownership. Not much has changed since the last I remembered. We were pleasantly surprised that this location offers nightly happy hour specials on many of their drinks. They don't clearly indicate anywhere what drinks are discounted. You need to ask. And even the staff isn't very clear until you actually place your order and the system will automatically discount the drink. I'm guessing based on our order, the typical discount is about 50 cents. The taste is pretty standard, however, the boba is still sweeter than we prefer and is reminiscent of how it tasted under the previous ownership. This location offers a whole host of food options including ramen. So this is definitely a good option if you are looking to have a meal and a tasty drink with it. Overall, we will still go back to our favorite I-tea location in Dublin given the better tasting boba and friendly service there. read more

i-Tea - Happy hour drinks every evening. Not all drink are discounted, but generally drinks under $4.75 have a discount around $0.50. - Juice Bars & Smoothies Near Me - Pleasanton, California

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Beware of the time you come, especially during school times. Because it's right next to AVHS, students often go here after school ends, and the line can become extremely long. Otherwise the service is pretty quick and you get your drinks quickly. Snacks here is good, and I recommend the popcorn chicken. They have good fruit teas and toppings as well. Because of covid there used to be no indoor seating, and if there was a long line because of students it would become EXTREMELY cramped. But they have recently opened it up so there is space to sit and enjoy your drinks. read more

i-Tea - Juice Bars & Smoothies Near Me - Pleasanton, California

Located next to Amador Valley High School and local restaurants, I-Tea is located in a prime location. The place is in the heart of the mini plaza and is next to Mathnasium. With a clean, large space and plenty of tables for groups (and a restroom equipped), this boba place is the perfect spot for a hang out or a chill study date. The menu is located to the very right next to the cashier. One of things I liked about this particular I-Tea was that they have unique offerings such as having the Golden Oolong or Iron Buddha as brewed tea, or topped with sea salt cream. I am a huge fan of these tea flavors, so I was very happy about this "new addition." They have a variety of options for newcomers, such as the classic 3G Milk Tea (regular milk tea with grass jelly, pudding, and boba) or fresh fruit teas like the White Peach Oolong. There is also smoothies (Black Tea & Oreo Creamy, Matcha & Red Bean, etc) and specials (Mango Sago and Taro Sago). In general, I-Tea's diverse menu is one of their key assets as a boba place. You'll definitely find an option you'll like on their menu! My family and I have came here only two times. Both of our visits became relatively busy after we walked in, but their tea quality was still up to par. However, the first time we came, we have ran into minor issues with the snacks. We waited a long time (20 minutes) the first visit. Honestly, this is probably because there were only two workers and couldn't keep up with the amount of orders (reasonable). But, the real issue was with the amount of servings of the snacks. We ordered popcorn chicken and Taiwanese tempura. We ended up paying $5-6 for 7 pieces of them?! We were really saddened by the amount we were given, but we decided not to worry about it and give the place another try! Here we are back and ready to give them another chance and they didn't disappoint (: My sister ordered the Roasted Oolong topped with cream and I got the Golden Oolong topped with cream as well. The main difference between these two was that the roasted Oolong had a stronger tea flavor and was very crisp. The Golden Oolong was on the delicate and sweeter side, while still maintaining that subtle strong tea flavor as well. Overall, both were very heavenly on its own and paired with the smoothness of the cream. The sea salt cream has a HINT of a salty taste to balance the sweetness. It has a texture of milk foam, where the milk appears as a denser (but lighter in taste) whip cream. For snacks, we got the popcorn chicken and curly fries. The amount of fries we were given was generous and enough to fill four people's stomachs. The popcorn chicken doesn't have the prominent garlic and basil leaf flavor like most I-Teas. I don't know if it was just this time they forgot to add it, but it was missing the classic I-Tea Popcorn Chicken flavor. Because of that, I had to knock down a star. Overall, I recommend going here if it is your first time trying boba or even just for a late night hangout. read more

i-Tea - Golden Oolong & Roasted Oolong both w/ Sea Salt Cream and Boba - Juice Bars & Smoothies Near Me - Pleasanton, California

While I wonder why this place is so slow on a weekday afternoon, until I open the lid of my hot taro milk tea. No joking, the cup is not all the way filled. It's not such a big deal, but I do think it's not very honest. $5.14 for a not full cup of hot taro milk tea. That's more options in the area. read more

i-Tea - Looks like someone took a big three sips from my cup. - Juice Bars & Smoothies Near Me - Pleasanton, California

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Was craving boba a few nights ago so we stopped here. Parking was easy, it is in a small shopping center with a parking lot. We had never been to iTea so we had some questions about what their popular drinks were or what certain items tasted like but the employees said "I'm not really sure" or "I don't know" to almost every question. The drinks do not have any sort of description on the menu so we were basically shooting in the dark at this point. Also, they were out of all of the sea salt kreme items which is what we both wanted so we wound up with other items. My friend got a honey brown rice drink with agar boba in it, she didn't like it much. I chose the crème brûlée milk tea. I thought it was going to have a crème brûlée flavor or topping but I was very wrong. Also, I paid extra for almond milk (which there was barely any of in my cup). Since I chose a milk alternative, I think most employees would have realized that this was a good time to warn me that the drink was going to be mostly full of actual custard/crème brûlée. This warning did not happen. I couldn't believe it when I received a drink that was less than half a cup of tea and more than half custard. They made an attempt to blow torch the top like crème brûlée... After drinking the tea portion I couldn't even access the already small amount of boba in the drink because the custard (which I was avoiding) was in the way. I threw the drink away and am so confused about what I paid $7 for. By the way, when ordering, you can also you can choose the level of ice and sweetness, the default is 100%. Thankfully, I chose 50% on each because I barely had any tea to begin with (ice would have made it even less) and my drink was extremely sweet even at 50%, I can't imagine what the default tastes like. We really wanted to like this place but unfortunately, this experience will be our last. read more

i-Tea - Crème brûlée milk tea with almond milk - Juice Bars & Smoothies Near Me - Pleasanton, California

I-tea is one of my favorite go-to boba places. I like their Mango Saga Drink and when it's cold outside, I love to get the Honey Brown Rice Milk Tea. - The guy at the counter was very nice and friendly. Great experience overall. read more

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Okay, iTea's drinks are sooo good. I found myself craving for their matcha milk tea because their matcha milk tea is super good, creamy, the green tea flavor comes through, and the boba is perfectly sweetened and soft and chewy. I'm so mad we closed so many iTea shops in the Bay Area, I think they serve some of the best boba drinks I've ever tried. $4.95 as of August 2021. read more

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There are a couple i-Tea shops around the Tri-Valley area. This i-Tea location is strategically located next door to Amador Valley High School. They get the after school and the teen hang out crowd in Pleasanton. I stopped in after having sushi in the same shopping center at sushi Hanabi. Their menu not only has boba drinks, but they have slush desserts, and ramen. I ordered my usual passion fruit green tea with boba pearls. The drinks were made very fast but the boba pearls could have been more Q. Not bad. Limited parking in the strip mall. read more

i-Tea - Juice Bars & Smoothies Near Me - Pleasanton, California

Horrible wait times, only one person working the drinks and basically everyone else standing around. This location should take some lessons from Castro Valley or San Leandro locations. I will never give my business to this location again! read more

Got two Mango sagos today at Itea in Pleasanton Downtown ! Cashier is so polite and friendly ! I have to say the kids who do the drinks are really fast too !! hahaha I wasn't even done paying and my drinks were ready #shoutout to the friendly staff and efficient who works there! COVID-19 related : They are clean and always make sure someone enters the place with a mask read more

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A dangerous red flag is when you walk into a tea/boba shop on a hot day that doesn't have adequate A/C and has a fan blowing three feet away from the point of sale. With the double doors wide open, it obviously tells me that someone is trying to cut corners. One look at the "staff" and my cost-cutting suspicions were confirmed: peach fuzz on the young boy (or son) and the clueless young girl (or daughter) at the counter on the job training, clearly not having a workable knowledge of the menu. While we stood in line, suffocating in the 87 degree shop, we nearly bailed before sticking it out. I ordered the roast-oolong milk tea with "boba" and rainbow jelly. It was good, but nothing overly impressive and in fact, the "boba" was small and tasteless. There were way too many and eventually, I spit them out then later shamefully realized that I had technically littered non-biodegradable plastic all over the place! My daughter ordered the House special with Litchi jelly and boba but they forgot the Jelly. Instead of making a new drink, the lady (mom), removed the sealed top, added the jelly, then put a slurped-domed top on. Hmmm.... never seen any boba place not replace the drink... I won't give anything beyond two stars when it's almost assured I won't ever return. However..... I absolutely respect the family based business because I grew up in one. They appear honest and hard working, however, knowing that I will be returning to the area in three weeks, hope that management considers making a few changes: 1. Fix the a/c. It's just too sweltering and uncomfortable - you don't want patrons wanting to leave before they order. 2. Downsize the menu - there's too many items and/or too confusing. 3. Improve the tea balls - I'm not even a boba connoisseur, but I knew right away the low quality - don't skimp on the main chewable. 4. Visit your competitors, like Teaspoon or Sharetea on a recon mission. I'll bet you'll learn a lot about what you're up against. The shop is clean and spacious and it's got potential. Hopefully I'll have time on my return visit to see if anything changes and can post an update. read more

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First time here on the continuing quest to find the best boba tea outside of Quickly Castro Valley. Almost! Not quite because...no egg puffs. I had the signature boba tea with soy milk at 50% sweet which I would dial down to 25% next time. May the force be with you if you can take this at 100% The boba are small enough to fly up the straw, so that's quite satisfying. George informs me that the Mango tea with jellies and boba is delicious, he got that at full sweetness so will be bouncing off the walls later. read more

i-Tea - Juice Bars & Smoothies Near Me - Pleasanton, California

I wish they'd answer the dang phone here! I've tried several times to call in an order, since they don't have online ordering, and no one ever answers! If you go here, everyone decides to cluster inside, on top of each other like rats, waiting for their orders. If you're gonna allow people to wait inside and not let them seat, get rid of your furniture! At least the clientele wont be breathing on top of each other. Their teas are good We used to come here quite a bit until they stopped answering the phone! Either enable online ordering or answer the darn phone. read more

Standard I-Tea franchise. Good seating, public bathroom, the full menu, etc. Service is fine. Only issue I have is that they are incorrectly charging sales tax on to-go orders for cold drinks. By law in CA you do not have to charge sales tax if it's to-go. The owners can confirm this with one phone call to CDTFA. ( the state agency). Otherwise my Japanese Egg tofu and Signature Milk tea was fine read more

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Suuuuuper slow! We ordered online and there was no one else in the store. Two employees up front, but only one was working at a leisurely pace while the other stood there doing nothing. Four drinks took 16 mins to finish. read more

After a hot day of walking around Alameda Fairgrounds playing with a host of fun pets, we were quite parched and needed something to cool us down from the 94 degree sun that was burning us up all day. Craving something sweet and rewarding, the gf suggested we do boba, which I heartily agreed. A quick Yelp search and she noticed there was an iTea nearby. So we of course had to come. This iTea location has its own parking lot for free parking, and is larger than most other iTea's that I've been to. The interior is quite spacious and clean, and has multiple seating options for you to stay and enjoy your drink/meal. Speaking of meal, unlike other iTea's I've been to, this one actually has food offerings as well in addition to the boba selection. And while my gf disagreed, I felt like this iTea had more boba flavors to choose from than others that I've been to. I wound up going for the Guava Fruit Tea with boba, while I believe the gf got the Peach Fruit Tea with aloe vera and boba. While I liked their fruit tea drink, they used the smaller boba balls instead of the traditional sized ones. While this would typically not be a huge deal, their boba here was also harder and not very chewy. I've always loved the boba at iTea locations, and am just bummed that this location did not have good boba balls. If they were able to fix that, then this would definitely be a great boba place to hit up! read more

Came here to get sea salt krema and it was 4.25 each. A popcorn chicken is $6.95. Overall I did enjoy the chicken and drink. I do appreciate that their sizes for their drinks are larger by default hence the price. The sea salt kreama is one of the best around when compared to other chains and boba locations. This place does also have free wifi and free parking outside. This location is conveniently located next to the Alameda fair ground as well. read more

i-Tea - Juice Bars & Smoothies Near Me - Pleasanton, California

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For all the hype that I heard about this place, part of me couldn't put it into my 5-star hall of fame. I mean it is not a bad place at all, but I guess the vibes of what a boba shop was something that I could not find here. Mainly a place with an amazing ambiance and a not too loud space. Their selections in drinks and drink toppings were plentiful. The ambiance was alright. It was kind of loud, but I guess that would be understandable since this place was located near a few schools and students from those school would come here to get work done, but honestly you can get all the work done without having to be so loud when other people are probably trying to get their own work/business done. If your typical place to get work done in a quiet spot, then this place would not be the best choice. In terms of the drinks, I got the taro milk tea with boba and 30% ice and 30% sugar. I like how they have a system for how much ice and sugar you want. You'd be a fool to not choose less ice in your drink. Most boba places tend to have a bad ratio of ice to drink where it is more ice rather than the drink itself. I was also amazed that this taro milk tea was more natural meaning that it was made with real taro. The proof was me drinking the fresh taro bits. Other boba places that I have been to have made taro milk tea, but it was only a powdered drink. The drinks are made with utmost quality and fresh ingredients. Overall, the 4-star rating is coming from the ambiance and the drinks. If the ambiance was a bit quieter like other boba places then maybe the rating would be fixed. Other than that, it is still a good place to hangout if you don't mind the noise. read more

i-Tea - Taro milk tea - Juice Bars & Smoothies Near Me - Pleasanton, California

Drinks are consistent, service are always friendly. Popcorn chicken is very good (probably not too good for your health), they give quite a big portion and it's more reasonably priced than the one in Castro Valley. read more

On a Sunday afternoon, three people working. All rude and not friendly. No please and thank you. Absolutely horrible service and no coming back. There are about 10 boba/ dessert places within a mile radius. This will not be an option anymore. read more

This is one of the best boba tea place in Pleasanton! The customer service is really nice and they are helpful in guiding you with the tea's if you have questions about the menu items. Also, whats awesome is that you can specify levels of sugar and ice from 0% to 100% and order it based on your preference. We got the peach fruit tea, Mango crystal drink and Hokkaido milk tea. All of them were tasty and flavorful! Would definitely recommend this place! read more

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Tried the shrimp with noodles & popcorn chicken. Food was really good! They were out of a lot of options when I went but the staff was nice about everything. read more

Thursday Taro treat! Sized right and it hit the spot. This smoothie was perfect; not too watery and not too sweet. Thankful for nearby local businesses that are able to operate and remain open for delivery and takeouts. Go here if you're in the area and wanting some boba! read more

i-Tea - Fresh Taro smoothie (H4) boba - Juice Bars & Smoothies Near Me - Pleasanton, California

My daughter went to i-Tea to get boba with her allowance. Unfortunately, there was no option for no tip, only "custom." She didn't receive enough service to warrant a tip, and considering she is just a middle schooler, I am displeased that they asked for a tip in this situation. read more

Kids absolutely loved! The Hokkaido frosty caramel is bomb. We added boba. Strawberry mango fruit tea was yum as well. Love all their authentic creations. Reminds of my favorite desserts creations in Hong Kong. read more

I don't get it.. Is it just i-Tea or the franchisees that make this place my least favorite tea chain? As with the i-Tea in Fremont, this place is slower than molasses marinating a tapioca ball. I ordered a rose tea with sea salt cream. It took them 10 minutes even though the place wasn't busy! Several orders after mine were complete and my cup stayed emptied. 3 people behind the counter... and I had to remind them to get it done. I DREAD every time suggests i-Tea because i-know i-will be in for a LONG wait for no reason. read more

i-Tea - This is how much sea salt cream is in the drink - Juice Bars & Smoothies Near Me - Pleasanton, California