1. HydroCare Services

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Phoenix, AZ

HydroCare Services

4.7 (405 reviews)
Closed • 8:00 am - 6:00 pm
Updated over 3 months ago

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Response time

40 minutes

Response rate

100%

Services - HydroCare Services

Floor refinishing

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Recommended Reviews - HydroCare Services

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Reviews With Photos

stain in which Michelle got out no problem
Kevin C.

Michelle, was amazing and on time. one stain that was horrible and no one else could remove he happily and easily removed. I would highly suggest his services!!!!

Can't even tell there was a huge brown doggie diarrhea stain! So pretty!
Heather H.

My dogs did a number on my white carpets in my rental home. Michel was able to nearly restore them back to new! I am so impressed with his work. He was on time, respectful, and checked in the day before to confirm appointment. As a teacher, I really appreciate that HydroCare Services was able to come on a Sunday to clean my carpets for move out. I highly recommend this company for any professional carpet cleaning services.

Michel did an excellent job cleaning our carpets and sectional couch. I had a few small stains on the couch that I tried cleaning myself and made it worse and was left with big hard water stains I couldn't get out. Michel was able to make it look good as new with 1 quick cleaning. He was thorough and had great attention to detail. Would definitely recommend and will be using him for tile and grout cleaning next!

Air duct cleaner
Paul A.

My family and I moved into our current home about 2-1/2 years ago and never had the air ducts cleaned or inspected. I had HyrdoCare Services come out to check out the situation. They were in and out within an hour and they let me see all the junk their machine sucked out. If you're looking for air duct cleaning in Mesa, I would definitely give them a call!

Fresh carpet thanks to HYDROCARE
Min.Mychaeltodd R.

The quality of their work was worth every dollar, they were on time, quick and very kind. I leased a space with horrible high traffic carpet, dark with specs of tan paint on it, we can't afford new flooring right now, so we decided to have a professional company to steam clean it. HYDROCARE did a excellent job and it smelled so good! No one pays attention to the carpet anymore, just the decor and fresh smell. Hire these men, they won't disappoint you- MYCHAELTODD

Air duct after cleaning
Jay T.

It is the 2nd time I called the company for air duct cleaning for 2 different houses. They were able to remove the molding smell in the 1st house. For the 2nd house, we did some major renovation so it was extremely dusty in the air vents. Daniel got it done in a couple of hours. He also found a tile that I left there a while ago to adjust the air flow and forgot about it LOL. I will definitely call them again for the next house.

Before and after pictures
Michelle K.

I highly recommend HydroCare services! I'm managing many houses in scottsdale and Pheonix area, I used many different carpet cleaning services, this one is definitely the best! They were able to get all my animals stains out of the carpets and floor grout loooks like new! They were super kind, friendly and fast. Amazing experience I will definitely use them again and recommend them to others. Thank you HydroCare Services

Dirt footprint on cushion.
Cody W.

Disappointing overall. My expectations are low for any Groupon deal and they managed to still disappoint. Got the upholstery steam cleaning/deodorizing for sofa/love seat. If I wanted a mediocre job, I would have rented a machine and did it myself. I would try to get them to come back out but their hours are awful. You only get one chance to make a first impression. Curious to see what the owner says because it looks like he responds to reviews. Not readily available. Their website says Sun-Thurs 8-6, Fri 8-3, closed sat. Guy I spoke with on the phone says they don't work weekends and nor after 3pm. So zero availability for anyone who works a normal 9-5 job. When I did speak with them, they repeatedly tried up-sell/bait and switch. I guess ordering the cleaning/deodorizing package doesn't include actually vacuuming the couch. You would mop without sweeping the floor right? Had to set my sofa/loveseat on tarps in the back yard and leave a key in a lockbox just so I could actually figure out a way so they could come out because their hours are so awful. They got dirt all over my love seat. It was immediately visible and looks like a footprint on one of the cushions. Only cleaned portions of the back cushions. Check out the pictures. Save your money and give your business to someone who deserves it.

Would you eat off this?

UPDATE AFTER RESPONSE BY THE BUSINESS I am pretty sure that not many if any will read this, the review was long enough. That's OK. Feel free to just look at the photos if you even think about hiring them. Like all my reviews, and others on Yelp, it is my honest perception - good or bad. I read them to be better informed, I hope you do also. I can't speak for other reviewers, only myself. Let me take the start with the person writing it. I never to my knowledge met or spoke to this person. The first time, I called, I thought the "owner" said his name was Joe. He said he would be on the job, but the person in charge introduced himself as Michel. I have no idea who GE is, although his writing sounds like some of the emails that I addressed to Michel. I certainly was never corrected. I will say, that neither my review nor my hiring them was a scam. I would never try to do something to a small business (unless they deserve it), I used to own a small business myself for close to 25 years....so as they said on "The Wizard of Oz" pay no attention to the man behind the curtain" or in this case hiding behind the internet. There is also an old legal saying that goes something like "If you have the truth on your side speak slowly and clearly, if you don't have the truth on your side, yell and scream and pound the table." Seems like "GE" is yelling and screaming and pounding the table a lot. I actually wrote a very long response only to find that Yelp decided it was too long. It probably was. I have taken most out and just say that nothing in "GE" comment is true. Nothing. If you want to know for sure, go to his website and you will absolutely see the statements that I quoted and more. The only Joke here is this guy and this company who clearly don't know what they are doing, and I wouldn't want coming to my home again. Sometimes things are just too much for someone. Just say so and move on. Hope this helps someone else. This problem will get resolved in court. Meanwhile, anyone who wants to read the whole post that I wrote - feel free to write a direct message. Make the wise choice, and hiring "The Professionals" is the wrong one.

Living room 2

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Photo of Fig C.
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10 years ago

I ordered a deep cleaning on my carpets, due to having a dog and two young kids. Patrick came and did a great job. No complaints.

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Michel J.

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10 years ago

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Michel J.

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6 years ago

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12 years ago

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Michel J.

Nick we appreciate your business thank you

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12 years ago

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Michel J.

Thank you for the business Rachel we were happy to help you .

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12 years ago

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11 years ago

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Michel J.

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11 years ago

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Michel J.

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10 years ago

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Michel J.

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10 years ago

Great job on my rotten white couches! They look so good. Technician was timely and I appreciate the text reminders.

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12 years ago

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7 years ago

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10 years ago

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Michel J.

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9 years ago

Patrick was great. He got my dirty area rug and 2 upholstered club chairs clean. I highly recommend these guys!!!

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Michel J.

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10 years ago

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10 years ago

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10 years ago

Our service provider was great! He came on time and worked efficiently. We're very happy with the outcome. We will be using you guys again!

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12 years ago

Great Service, Friendly and Professional Staff. Would recommend and use again for future carpet cleaning services.

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Michel J.

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11 years ago

On time. Worked hard. Thanks Patrik for doing a great job. My carpets had a lot of crushed areas and it looks much better now.

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Michel J.

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10 years ago

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Michel J.

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11 years ago

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Michel J.

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11 years ago

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Michel J.

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11 years ago

Quick and on time. Awesome place of business. Patrick is definitely highly recommended!

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Michel J.

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10 years ago

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11 years ago

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Michel J.

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11 years ago

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Michel J.

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11 years ago

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Michel J.

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10 years ago

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Michel J.

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10 years ago

Fast, amazing service. Came out two days after calling to inquire about services and pricing. Carpet looks like new!

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Michel J.

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10 years ago

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Michel J.

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12 years ago

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11 years ago

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Michel J.

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10 years ago

Patrick was absolutely wonderful!! Fast, friendly service for a great price!! We'll use this place again!!!

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7 years ago

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9 years ago

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Michel J.

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Michel J.

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9 years ago

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Michel J.

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10 years ago

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12 years ago

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Page 6 of 11

Ask the Community - HydroCare Services

Review Highlights - HydroCare Services

“Hydrocare responded quickly to my request for service and Patrick called me ahead of time with an updated time he'd be at my house.”

Mentioned in 75 reviews

Read more highlights

Arizona Prestige Flooring - Kitchen full remodeling , new cabinets, countertops and new floors

Arizona Prestige Flooring

(49 reviews)

Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

We were converting a shower/tub combo to just a shower. We requested three quotes for the tile work…read morethrough Thumbtack. Arizona Prestige Flooring exceeded our expectations from start to finish! Daniel was extremely professional, he provided us excellent advice and a very fair quote for the work being done. Sylvester, his tiler did an amazing job. Extremely polite and very, very neat. I told Daniel he deserved a raiseI highly recommend them and would hire them again in a heartbeat!

J & B Carpets

J & B Carpets

(84 reviews)

Sunnyslope

We had an amazing experience with this company from start to finish! We hired them to install…read morecarpet in two of our kids' bedrooms, and the entire process was seamless. Vicky was absolutely wonderful to work with. She went above and beyond to make us feel welcome, even giving our kids snacks while we looked through carpet samples. She was incredibly professional, knowledgeable, and somehow knew exactly what we were looking for after just a few minutes of talking with us. She helped us choose the perfect carpet, and we couldn't be happier with the result. The installation was scheduled just one week later, and the installers did an excellent job. The new carpet looks absolutely perfect and has looks great in our home. If you're looking for new carpet, I can't recommend this company enough. Their customer service, professionalism, and quality of work exceeded our expectations. We would absolutely use them again!

We were years overdue for new carpet. Finally decided to venture out and seek out a company to…read morereplace it. Started with J and B which was local and close to my house, and knew they had been in business for a long time. They've actually been in business for 47 years! Well, after meeting with Vicki, I didn't go anywhere else. She is a doll! She made everything so easy for us and the carpet was ordered, delivered, and installed within a couple of weeks. It looks incredible! J & B's prices are extremely fair and they have so many different options to choose from. I'm thankful to have met Vicki and to have worked with such a wonderful small, local business. If you're looking for flooring, make this your first stop. You probably won't go anywhere else.

Ideal Custom Flooring - Engineered hardwood glue down

Ideal Custom Flooring

(14 reviews)

We bought a nearly 100 year old house in the Phoenix Willo District. First order of business was…read morerefinishing the original hardwood floor, and making a few crucial repairs and reinforcements. Ideal gave me a good quote, came by to look at it, and was able to fit me into their schedule. My God the place looks new again. The floor just glows in this grand old Tudor Revival. And the repairs are solid and all but invisible. Smooth like butter. A couple weeks later, we had Ideal come back and repair the incorrectly installed engineered floor in the property's Casita. Another job well done - many flaws repaired, and no more clacking and popping noise as you walk across the floor. Great job guys - you're our new go-to for flooring.

I had Florin install my luxury vinyl plank floors on my new remodeled home. High quality floors…read more The home had two new additions, each addition had a new concrete slab poured against the existing slab. These transitions had slightly uneven concrete since it was not seamless. One of these, Florin poured self leveler, albeit not nearly enough, the other he did not. The floor prep was not done correctly and now in both areas I have cracked flooring down my entire kitchen, as well as in the middle of my living room. I am talking 25' of continuous cracks right over the uneven concrete. The floors depress over 1/2" when you step on them. At first I thought i could live with it, so didn't complain, but as time went on it got worse and worse. Now the floors cut your feet. I had Florin out to inspect, and he gave me the typical contractor excuse that its a high traffic area and floors are cupping bc they are vinyl. (how can floors depress 1/2" if its installed on flat concrete?) I have built several homes and also work in the trades. The only 2 places in the home where this cracking exists are exactly down the fault lines of these two uneven concrete surfaces. Cupping does not cause planks to split in two at each seam. He tried charging me nearly 25% of my entire 3000sqft floor install to fix this 100sqft section, which no guarantee it will work or look good. This is clearly a workmanship error and I am so tired of contractors not taking accountability for their mistakes. Florin is one of those guys. Avoid doing business with him. For $100 in materials and spending 1 hour to float the floor properly, this could have been avoided. All slabs are going to have uneven surfaces from settling etc. A good flooring guy will take a level out and make sure to fill any voids. My floors are ruined and will need to replace now the entire great room and add a seam to make it look right. $5000 mistake.

HydroCare Services - carpet_cleaning - Updated November 2026

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