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    Ehrhardt Brothers Quality Plumbing - Bathroom remodeling for showcase home. Faucet. Toilet. Tub. Shower. Vanity. Ellicott City Md, Columbia Md, Marriottsville, Sykesville

    Ehrhardt Brothers Quality Plumbing

    (144 reviews)

    Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

    I had an intermittent leak coming through a fire sprinkler opening in my living room ceiling and…read morecontacted Ehrhardt Brothers. They were very informative, listened carefully to the details I shared, and explained the possible causes. Vince came out, was personable and professional, and took the time to diagnose, fix, and test everything to make sure the issue was resolved. Pricing was fair. Great service -- I really appreciated the care and attention to detail.

    Tim Whistler Plumbing & Gas Fitting - Happy Thanksgiving from our crew to your crew!

    Tim Whistler Plumbing & Gas Fitting

    (383 reviews)

    I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

    I contacted this company due to my AC breaking down. They cancelled and rescheduled an appointment…read moreof which they put me out until Friday and said someone would arrive at 7 AM. At 8 AM. I called them and the dispatcher Heather refused to talk to me and made the other person tell me that their truck broke down and that they could possibly get me on the schedule today. Don't use these people if you actually want service fulfilled and especially if your furnace or AC has broken down. Response to Alex: your dispatcher Heather would not take my phone call and handed it over to Tyler who told me that your truck broke down. Tyler also said he may be able to get me on today's schedule. How much do you think that was going to happen? I had been rescheduled initially due to double booking the first go round and then suddenly your truck breaks down. This whole process started on Tuesday when my condenser was not working. With the upcoming weekend having extreme heat, I needed it to work. And this must be part of your problem because if you don't think making an appointment and keeping an appointment is part of your service then that is a huge issue.

    The Drain Guys - Meet our team of dedicated experts!

    The Drain Guys

    (186 reviews)

    Another amazing job well done! Jose was quick and efficient and he fixed the problem in no time! No…read moremore leaky pipe!

    I called The Drain Guys on Thursday afternoon for a slow-draining bathtub after attempting to clear…read moreit myself. When scheduling, I specifically asked whether they could provide at least a ballpark estimate for snaking a bathtub drain. I was told there was no way to provide pricing information until a technician saw the issue in person. At the same time, I was assured their pricing was "the best in the business," that the owner operates with integrity, and that they are not in the business of gouging customers. Based on those representations, I agreed to schedule service. I was told that due to the snowstorm and several frozen pipe emergencies, the earliest available appointment was Saturday. I understood that weather can create legitimate service delays and agreed to wait. However, late Friday evening, the night before the scheduled Saturday appointment, I received a text stating the plumber would not be able to come because they were behind schedule. The next available appointment was Tuesday. That resulted in a five-day wait from my original call for a routine drain issue. When the technician arrived on Tuesday, I was quoted $550 to snake a single bathtub drain. The work took approximately 30 minutes. After receiving the quote, I texted the office referencing the earlier statement about having the best prices in the business. I was then told that they had not said that, only that their prices were competitive. If $550 is the standard rate for this service, that information could have been shared when I specifically asked for even a general idea of cost. Being told that no pricing guidance could be provided, while simultaneously being reassured about superior pricing and integrity, created expectations that did not align with the final quote. The technician did clear the clog. However, he did not remove his shoes or use protective coverings despite snow and mud outside, and water was tracked into the home. This experience combined a last-minute cancellation due to scheduling issues, a five-day wait for service, no upfront pricing transparency, and a $550 charge for approximately 30 minutes of work. Prospective customers, particularly those who are cost- or time-sensitive, should request written pricing information and obtain comparison quotes before proceeding.

    Heil Plumbing & HVAC

    Heil Plumbing & HVAC

    (121 reviews)

    We reached out to HEIL Plumbing, our "go to" company to handle our residential plumbing issues to…read moreask it they could schedule a plumber as soon as possible, to come to our home to check out what appeared to be a leak from somewhere in the second floor bathroom causing water to leak down to the first floor kitchen, diretly under the 2nd floor bathroom. They were able to schedule a visit from Jeff, one of their plumbers, the same day. He quickly was able to diagnose the issue and recommend a solution and quote a price for the work. At our request, he even opened up our kitchen ceiling to verify the source of the leak. The leak turned out to require the replacement of the wax seal underneath the toilet bowl. Jeff and his helper, Dimonte, did an excellent job of removing the toilet bowl, replacing the wax seal under it and re-installing the toilet bowl. They cleaned up completely after they completed the work. Unfortunately, since HEIL Plumbing doesn't do replacement drywall work, I was told I should select a local drywall company of my choice to handle the the drywall repair in the kitchen ceiling. Another excellent plumbing repair by HEIL Plumbing.

    Told me to change the hot water system when it was a maintenance issue. Then baited and switched…read moreto an inferior brand when name brand was specifically asked. Of course in the process of the repair, I learned the heater wasn't broken, just have to flush it on a regular basis.

    Twin Plumbing Solutions

    Twin Plumbing Solutions

    (6 reviews)

    Wonderful customer service and truly cares about their clients…read more I had a clogged garbage disposal. Parker was able to fit me into his very busy schedule and even showed up early for my appointment. He was able to resolve my issue in record time and even showed me how to troubleshoot it in case it happened again. Bonus points for making friends with my grumpy senior dog! I would give more stars if I was able to and will definitely be using their services in the future.

    If you're looking for plumbers who treat your home like their own, Parker and Jesse at Twin…read morePlumbing Solutions are it. I had a dishwasher leak dripping into my basement, and they responded immediately--stopping what could've turned into a costly insurance claim. What impressed me most was their thoroughness. They didn't just patch the leak; they diagnosed deeper issues to prevent future problems. Every cost was broken down in a clear, itemized quote--no surprises, no hidden fees. They worked efficiently, cleaned up after themselves, and even gave me practical advice on preventing mold damage. Most importantly, they showed up professional, pleasant, and genuinely cared about my situation. They educated me on my plumbing system instead of just taking my money and leaving. Fair pricing, honest communication, and skilled work--these guys are the real deal. I've found my plumber for life. If you're in DC and need someone responsive and trustworthy, call Twin Plumbing Solutions. You won't regret it.

    HVAC Simple - hvac - Updated May 2026

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