We were looking for a new propane provider and we're so happy we decided on American River! From…read morethe first phone call with Kaitlyn in customer service to our first delivery from Daniel, we've had an amazing experience! Bobby came out to check our tank and check for leaks and he was the best! Both Kaitlyn and Daniel were very professional and friendly. Highly recommend this business!

Steve and Bobby installed a small tank for my home. They are amazing and I highly recommend!read more

Highly recommend this business. We've been using Herger Gas for years and they consistently do a…read moregood job keeping our propane tank filled. That said, today there was a rare fluke and when we started cooking dinner we realized we were out of propane. We called and left a message assuming we'd hear back in the morning. Imagine our surprise, even though it was after hours they called us right back and sent someone out to refill our tank. Really appreciate the exceptional customer service and how they went above and beyond to help us out.

TALK ABOUT GREAT SERVICE??? The Herger Crew... Wendy, Sarah & Teri are THE BEST!!!…read moreFast, Courteous and Professional... not just this last time... but EVERYTIME!!!

I came across acme propane while driving in my neighborhood and was almost hit twice by them in one…read moreday. First time the driver crossed the line and came head on around a blind corner so he could go around a walker. 20 minutes later same driver as half way in my lane when I was heading back out. I called and spoke to customer service and reported the issue. I never received a call back. Hopefully their propane service is better than the drivers delivering.

Used to be a great company, but they sold to Kamps who sold to Superior Plus…read more When with Acme I could call and get service that same week, they were awesome. I just called Superior Plus and they said theres a 2 week wait unless I want to pay a $300 emergency delivery fee. This was the first time I ever spoke to Superior Plus and the last time. Going with the Propane Collective here in Placer County.

Convenient, clean with wonderful helpful staff! Great location and and good choice of storage…read moreunits.

Very nice people and services. Safe and secure location. Clean and spacious storage.read more

I would highly recommend this business to anyone looking for repair on their RV. They were…read moreaccommodating, honest and professional!! Our A/C unit went out in a heat wave on the beginning of our trip and they got us fixed and on our way!!!

Great service. Friendly. Dropped our trailer off while experiencing trouble with brakes.read more

This business is family owned and operated, and they do an outstanding job for their customers…read more Plus, they offer a very large indoor area for indoor RV storage definitely worth looking into.

Guys are super cool and always efficient and help you anyway they can can't say enough good things…read moreabout them and the facility is super clean

Easy peasy ! Great price, good location and the staff was so nice. Clean and convenient. My kind of…read moreplace

I have significant business dealings with numerous storage facilities. This particular facility's…read moremanager stands out as exceptionally professional and courteous.

Raise rent $10 every 6 months, parked so tight you are lucky to get your trailer out. Approx 80%…read moreincrease in a year. If you like being held hostage mid season this is the spot.

Really wanted to like this place…read more Unfortunately, the results so far have us slightly left of the negative/positive centre line. Let's fill in the praise columns first: *Renting the RV storage space was simple and uncomplicated. Pretty much one and done form wise which is refreshing. *The RV storage space rent isn't excessive. Not a bargain. But not typical Auburn grab-yer-ankles either. *The individual who assisted me was friendly and professional. *Two individuals I know referred me to Ace as a result of their own satisfaction with the company. *The RV lot isn't a flat patch of dust with stripes. *The location. *The RV portion is open 24/7 with secured gate code. So far so good. Until it meets the bad: -The location. While convenient, it just so happened to lay smack dab ground zero within Auburn's cute little version of Compton. -The location I've been in the flight line of DFW and it's not as damn annoying as the small muni airport next door to this place. Seriously, it's like 'hey wait Vern, you know what would go all Full Redneck on this bad boy? Yup, we gonna put flowmasters on my UncleDaddy's Cessna and go spit on stuff from up real high' -The location. Twice my RV has been broken into. Twice. In 6 months. -The Creepy Stares Says Nothing Guy I've had to rotate some things around from home and storage. And RV. Quite a few things had to come out of it before the regular RV stuff could go back in. Because of the 3+ hour drive to Ace and that they are a 24/7 facility for RV's (not to mention that my day is most folks night) I access the lot after dark. So it's been rather creepy to have C.S.S.N.G. roll up on me like he's trying out for Dawg The Bounty Hunter and then just sit there in his truck and stare. And stare. And stare some more. While at a distance I personally consider rather threatening. In fact, when it happened the first time before I figured out what was up, his unidentified self was approaching a boundary where he was identified by way of my concealed carry. I shouldn't be put in this position. And neither should he with a simple announcement or markings that indicated security. The two additional times this repeated itself I just kinda laugh. I'm really not that interesting. Yet do wonder... ^Are ya shy dude? If so, security not the best career path. ^Are ya single dude and just shy? We might could get past that however were gonna have to work on the creepy thing wayyyy before sex. I'm like flypaper for freaks but you got me feeling more like a bug zapper in like Fresno. ^Did ya happen to spend some time staring at the person who ran off with one of my batteries, BBQ, and shore line after popping open two of the side compartments? -The location Pack a lunch if you think you're gonna make a left on 49 anytime between 3 and 7pm -Monthly billing Ugh. Don't. Just. Don't. So one months rent goes past due while I'm out of town. Dude calls and says it's due yet I'm looking at my account and money is there and card number is correct. Says to call the next day to Lady however the next day I see the 80.00 authorisations deducted from my avail balance and figure OK...no need to call all is well. Um No. A week or so later, I get a notice from my bank that I've been charged 36.00 for an overdraft paid fee. Hmmmm. That couldn't be... Except... Ace put thru the 80.00 auto THEN 3 - count 'em three - 160.00 authorisations for two months rent charges 3 times back to back. Two days before the second month was actually due per our original agreement as to each months debit day. Plus an additional 10.00 for a late fee. Nice.... Soooo..... My little 4.80 debit card cheeseburger not-so-happy-meal at MCD ended up costing me 40.80 freakin bucks. Sadly.... The transactions weren't making it back to Ace despite being debited from my available balance. So what do you do in that case? Keep trying! 'Cause I just love paying 40 bucks for a damn happy meal. And all this because I changed my address. That's why the transactions would debit the available balance but not actually credit Ace. Because I had yet to give Ace my new one. And lastly in this rant...I'm the trustee of possessions within one of the actual storage units adjacent to the RV side. The unit was already filled and rented by the time I became trustee. I can't say I would have selected Ace for the storage unless the things I was storing were garage type items. Certainly not important stuff or furniture. Here's why: -The Location -The Roll Up Door Hasn't been lubricated since I suspect the first Bush administration. Pain in ass to open. -The Open Closed Roll Up Door Each of the doors have this funky notch cut out at the lower right which effectively is a express lane for mice, rats, dust and anything else animal vegetable or fluid that so chooses. -The Rubber Seals on The Open Closed Roll Up Door Long since left the rubber tree plant folks. We're talkin petrified forest. But there is a portable toilet. That's nice