Super helpful and easy to work with! Came in for a short term storage option and everything was…read morepriced great especially with the deals they have going on!

Great job. Amy gave me all the information needed. nice Location. Very easy! Thank you!read more

I have significant business dealings with numerous storage facilities. This particular facility's…read moremanager stands out as exceptionally professional and courteous.

I rented 2 units here and found their service to be outstanding. Megan is very helpful and the…read moreplace is very clean.

Jeff has been amazing to work with. The units and location have always been clean. I've not had a…read moresingle issue in the many months I've been here.

On Friday, December 16, 2025, I moved out from my storage unit that I had a little over 1 year, in…read morewhich when signed up after seeing the online quote, I had trouble with the company obtaining the online quote. I later spent several days speaking with customer service and the store's management regarding the false advertisement. I eventually got the online quote, but my rates increased significantly after a year due to their justification "The area for storages is in high demand." This rate justification seems to be their "normal and usual" response, in which my rate increased from $112.60 in 2024, and again increased to $129.20 in March 2025, and again increased to $155.60, and again to $186.60 in December 2025. I finally moved out December 16, 2025. On December 18, 2025, their online post price for the '10x5' unit is $71, but according to their ad, if purchased in store, it's $127. Due to the deceptiveness of this business to lure you in but has frequent increases that are not stated in writing, I would NEVER RECOMMEND them. Also, when I moved in, there was water damage to one of the units, in which I was informed it was repaired and doesn't happen often, but since they are deceptive, I wouldn't recommend them.

Do not rent a unit here! they are so expensive!…read morewant to charge me double the rate because it's Christmas and I can't pay on time. My unit is normally $200, just looked at a bill and they want to charge me $470.00?!?! like whaaaat? I will be moving ASAP!

BEWARE!!!! DO NOT RENT A UNIT HERE!!!!!!! I have had a…read morestorage unit in this location for the past 15 years... I have gone through many changes of ownership but never ever ever had a worst experience than the current one... unless you have money to burn... find another storage center. My storage fees have gone up over 100%... They will raise your fees every six months astronomically!!!! I am not kidding, DO NOT do business with this sketchy shady bunch of thieves!!!! I am working on getting my stuff out of there so that I can tell them where to go!!!

On Friday, December 19, 2025 @ 10:41a.m. is the second time I called the store to respond or talk…read moreabout my online review, in which I was unable to connect to the store or anyone because my account and cell number is now invalid. Again, more lies and deceptions about doing what's right or to correct issues customers may have or had with their account or issues with their storage, or customer service. Strongly would not recommend this deceptive storage facility. On December 18, 2025 @ 8:51am, I received via Yelp from Extra Space a response to contact them regarding my online comment regarding my experience with their Auburn, CA 95603 facility, in which upon calling the required number left by them on Friday, December 19, 2025 @ 9:41 a.m., no one answered after several attempts, nor was able to leave a message on their Voice Mail system which stated "Unable to locate an account. Good Bye." Again, this place is very unprofessional and deceptive, to scam to lure you in at one price but changes it later, or the scam that the online unit prices is only for specific cases, or the unit that was available is no longer available but a different one is available at a higher cost. Whatever, their lies are or deceptive practices are to lure you in, "Buyer Beware"! Friday, December 19, 2025, I called the Business Manager Emily at the number given (530-823-7555) to discuss my concerns and issues with the Auburn facility, so her call-back number, is invalid...just more lies.

Originally I was paying $57.00 A month they raised it to…read more75.05 Total Due monthly no tax no monthly insurance rate then it went up to $79.00 a difference of $22.00. You do the math?

I love Loomis Self Storage. So easy to work with them! Fast response, pleasant and friendly!…read more Have kept my trailer there for a long time. You can trust Loomis Self Storage!

EXCELLENT people!!! Excellent storage!!!…read moreSuper safe!! Great hours!!! Parked few cars here during a trip back home for few months, comeback, everything was there like I had left initially!!! Ms. Nancy is an awesome lady!!! Thank you so much and for sure I will use their storage space next time! And lastly! "One" spot is good enough for TWO cars! I had a big pickup truck and a smaller car! It fit perfectly! One cannot go wrong with their facility! Thumbs Up!!!!

Lady at the desk is very friendly, my problem is I pay the same price for my storage as my husband…read moreand yet I have no light in mine. Also not thrilled with the closing at 7pm, I never have enough time to get there after work. Also the fact that they require you to fully insure and register any vehicle is ridiculous, I have a 68 cougar that I need to store because we are being foreclosed on and kicked out of our home, the car doesn't even run and is non op'd and would be an extra cost to do all that with when we are broke as it is. So we have. I where to keep it now. Not happy at all considering what we are already paying for two regular storage units.

Super cute manager very helpful and never rude. In my opinion I would definitely recommend. Some…read morepeople need to lighten up it's not that serious

To the office manager : you are amazing ! She did not have the unit size we needed available... so…read moreyou know what she did ? She invited me into the office and offered to call around all the storages in auburn and see what sizes and prices they had . I couldn't believe it . And she did just that . By the second one , we had the one and drove over to get it . What business does that ? She cares enough about her customers to make sure they get what they need . She is amazing!

From the owner: Indoor and outdoor storage units…read more 24-hour video surveillance Clean, well-lit, fenced facility Access controlled Security Gate Individually alarmed doors Air cooled units in hallways Use your own lock and key