I can speak from a very long experience with this facility. I have rented large and small units…read morehere for well over 20 years. Units are well maintained, staff are friendly. Rates are very competitive. Highly recommended.

Was a quick and easy experience. Very helpful and nice. It's a clean facility and plenty of roomread more

Was a long time customer. New billing program is terrible. Cancelled my contract and emptied our…read moreunit after renting for 10 years only to discover over half of the items are destroyed by rats. Feces and urine were everywhere!

From the owner: Specializing in: - Self Storageread more

We needed to rent a storage unit quickly and the owner was more than helpful. The day of I…read morediscovered I needed a bigger unit and that quick change was done with no problem. I appreciate the security, oversight and attention to detail. Excellent facility!

Park West Mini Storage was a pleasant surprise! I was moving cross-country and I needed some…read morestorage ASAP. Kim set me up with a clean 10x25 for a price that was MUCH lower than I was quoted at other facilities, and without all the little GOTCHA fees. I was able to move in quickly, my stuff stayed safe, and moving out was easy-peasy. I highly recommend Park West Mini Storage.

Out of all of the storage options in Grass Valley, I decided to go with Springhill Storage. The…read morefacility is clean, safe and accessible. The customer service was great and I was able to find the size of unit I needed. The move-in process was quick and easy. Thanks to the team and Dave at Springhill Storage!!! :)

Rented a Penske truck from Dave at Springhill Self Storage. I reserved a small truck and after I…read morepicked it up, I realized we would need a bigger size. Took the truck back and Dave worked his magic - helping me get into the correct truck for the job without additional charges/fees. He's professional, pro-active, and has a problem-solving mindset. Very happy with the service. (And the trucks were new/clean & handled well on my interstate drive from CA to WA.)

Super helpful and easy to work with! Came in for a short term storage option and everything was…read morepriced great especially with the deals they have going on!

Great job. Amy gave me all the information needed. nice Location. Very easy! Thank you!read more

I don't care for the lady that works there most of the time. I was trying to talk to the owner…read morewhile he was on speaker and she was rudely well I can't talk to two people at once.

Amazing, professional, courteous customer service. The couple that live on sight are perfect for…read morethat job

18 Months of Theft, Missing Footage, Insurance Confusion, and Lien Concerns…read more I've rented storage at this facility with my partner since 2024. Over that time we've dealt with four big issues that other tenants should know about: 1: Theft and missing camera footage. 2: Confusing insurance information. 3: Maintenance and conditions. 4: Questions about lien notices. 1: Theft and missing camera footage A large amount of our property went missing from our unit. When we reported it, we asked for an incident report and for security video to be preserved and reviewed. We later made written preservation requests. We were eventually told the relevant footage was no longer available / had been overwritten. That was a huge blow and left us with no way to see what actually happened. 2: Confusing insurance information At move‑in and later, different managers told us different coverage amounts for the same policy (first a higher number, then a lower number). When we finally saw the paperwork after the loss, the written limit did not match what we'd originally been told. That mismatch, after a major loss, was extremely frustrating. 3: Maintenance and conditions We had repeated issues with water and temperature in our spaces over time and felt the response did not match what we thought we were paying for. We raised concerns more than once and were not satisfied with how they were handled. 4: Questions about lien notices When the account became disputed and lien notices started, we received an email from management explaining that:Notices were sent using a "certificate of mailing," and Legal ads ran in the Auburn Journal. From my own reading of California's Self‑Service Storage Facility Act, lien notices refer to certified mail, and publication is supposed to be in a paper "freely accessible to the public." The Auburn Journal's legal notices are behind a paywall. I'm not a lawyer, but those details have raised serious questions for me about whether the process here lines up with the statute. There is also a public court case in Placer County (Dentoni v. Colfax Mini Storage, LLC) where another customer at this same facility is challenging very similar lien‑notice practices. Seeing the same methods challenged in another case at this location makes me think our experience is not unique. Because of all this, I personally would not rent here again and would urge anyone considering it to: Get all insurance details in writing and keep copies. Better yet, source your own rental unit insurance. It goes up steadily, and these stprage unit prices keep jumping up steadily too. Document any problems and responses carefully.Learn the basics of California's storage lien laws, is my advice. If you've had similar experiences with theft, missing footage, confusing insurance information, or lien notices here and are willing to talk, you can reach me at westonmacrae@gmail.com. It helps if we stick together as consumers, so other people don't get violated once we have experienced it for ourselves. Thanks to all that share experiences, I've been warned in advance several times by people sharing their experiences on this app in other industries, so, thanks to you all. I hope that helps someone, and if you do rent here, just keep your contract on file, and document everything. Take care.

It used to be an affordable option to store our stuff... in the last 2 years they have raised the…read morerate 5 times! it was around 150 a couple of years ago and next month it will be 304! We will be moving out as soon as we can. I called the office to get information on the best way to close our unit out and he said that he would talk to management about the increase and try to do something because we weren't the only ones to complain. I called on 1/28/25 and still have not heard back. My bill for next month still says 304 so I am assuming nothing will be done.

Best advice that I can provide to anyone thinking about renting Storage units from Beale storage,…read more"DON'T " The grounds keeper hasn't got a glue how to run the place. They advertise as locally owned, but since the owner lives in Napa, I don't think that qualifies as local.

I've been renting a storage unit for years. I've never had a problem with the owners or workers…read more they've always done an exceptional job. they are great with communication and understand that we are all human. they are very kind and respectful. they have worked with me through my financial difficulties and have always given me and my kiddos a great experience. I have recommended beale storage to all my friends and family and will continue to recommend this storage facility to everyone else. I will absolutely rent from them again in the future.

We drove from Nebraska to Cali and was in a time crunch to return our U-Haul in time and needed to…read morefind a storage place. I found a place in google and drove there and when we got there they were out of the office and didn't return at the time that they said. With us being in a time crunch and stressed out (our first PCS as military members) we found this place and decided to give them a call. A guy answered and was so kind. His name was Ralph! Within minutes we were able to get there & they assisted us in getting our storage. They were super kind and I am so glad that we ended up at this place. My husband says that is probably one of the best customer service he ever had. The pricing and security and value of the place is great. It was clean as well. Ralph & Santiaga were amazing and we are really happy about their service. Especially in a stressful and difficult time.. they genuinely helped us out. Ralph even came out and gave us some tips on unloading which helped us return our U-Haul in time. I normally don't leave reviews.. but they differently deserved it. They also helped us find a perfect storage that would let us drive our 26ft long U-Haul around no problem.

Best Choice Storage has the friendliest, helpful and efficient staff. The storage units are fair…read morepriced and the facility itself is always clean and well maintained. I have full trust in the staff and owners to keep my property safe. I recommend this storage facility, I have had a storage unit at Best Choice Storage for over a year.