I've consistently had an issue with the service when it comes to the front office and ordering…read morepropane to be serviced. Due to the changes with the office staff not being able to keep up with billing, I've asked numerous times in the past two weeks to have a supervisor call me to discuss this issue and still haven't received any response. Now I'm coming back from my trip out of town still with no answers and my propane is low and forcing me to look for alternative options for gas. Horrible Admin Staff

I appreciate their service and transparency. Fair price without a bunch of hidden fees tacked on…read more They even post their price online, which you don't find elsewhere. They try to fill my tank before the high winter prices hit but it's best to call and ask. Happy I made the switch a couple years back.

yeah, not great. My first time dealing with this company they're located Marysville Rd very close…read moreto my (new) home. I took over this property, Brown's gas owned the tank so naturally I called them. But before I could call them they showed up. Twice. once when we weren't home (the previous owner contacted me and told me via cell) and then the second time we were home the driver, randy, very nice guy and I spoke, he was told that we had not transferred service yet and he made it clear to me that he couldn't put any gas in the tank until I did that and of course I said yes I understand how commerce works I haven't had a chance to do this yet and you just showed up out of the blue. Again. I'm sure the previous owner told them that they sold the property when they showed up the last time and spoke to her. Lol. So I went to the Browns Gas office to open my account - it said they were closed for lunch on the fence, it wasn't lunchtime, it was 1030a. I came back 4 hours later around 2:30 PM and that sign was still up. This time I learned my lesson and called to make sure they were there. I came back the following Monday and when I mentioned that they said there just wasn't anyone there that day and fair enough I understand it's a rural company I guess. I opened an account and deposited money to get a delivery and was told they'd "let me know when that could be", roughly a few days later they let me know when they were coming and I asked what time frame and they said they couldn't give a time frame. I've run a service company for 30 years I found that amusing so I thought they must have meant they won't know until that day when they set up his delivery route so today is the day and I called and I spoke with Sam in the office. She assured me that she could not tell me any time frame when the driver would arrive and when I said that sounds odd, never heard of that, she seemed pretty indignant explaining to me that the driver is operating a vehicle filled with explosive gas and that because of this very reason they cannot offer a time frame to which I of course replied doen't that argue against not knowing where your driver is? in fact you should have a precise schedule for a driver that you're turning loose with a gigantic 20 ton bomb, you should know exactly where they are at all times or at the very least within a 2-3 hour time window. She remained indignant clearly regarding my comment as out of line. So here I sit with dogs put away, m gate open and unable to leave all day long because a service company cannot figure out a delivery schedule the day of - I've had other propane companies, this has never been a problem, no one else does this as far as I know. also it is weird to me that the last Yelp review here is 2 years ago. I get yelp reviews every week and my business is not large. If people aren't writing positive reviews you're doing something wrong And if you've been in business as long as they have and you only have a handful of reviews at all you're really doing something wrong and judging by their overall rating on Yelp I'd say that's confirmation. I don't think they realize we have choices up here.

After an initial issue with rude customer service office staff, the regional manager called me and…read moreapologized and straightened out the problem,

Very friendly service and much better price than the tank exchange service. Nice people, local…read morebusiness.

Just stopped in with our motorhome with a tow, could not get close enough due to a pickup parked in…read morethe way. I picked up the hose to see if it would reach, which the man yelled at me. I apologized I did not know I wasn't suppose to touch it. He was very rude, we told him we couldn't get closer, unless the truck was moved. We didn't know who it belonged too. He told me if I said please, FOR REAL!! I told my husband what he said. On our way to Thornton's in Nicholas now. I wish I had gotten his name. By the way Thorten's are very nice and easy to get to

very nice older gentleman helped me and was quick and easy. i come here any time i need propaneread more

Wonderful service, they go out of their way to make sure you get what you are looking for!!read more

I'm pretty sure Stinemans has at least one of everything you could possibly need from a hardware…read morestore. Plus, their knowledgeable & friendly team members are ready & eager to help whenever guidance is needed. I love a hardware store where staff members take time to talk about your project and offer suggestions and expertise when needed. Never have I had a bad experience at Stinemans.

Best has and propane ever I will never get anything but hunts and son I love this store they have…read morekids gifts for the last minute the prices are so good

I'm on auto fill. They always take care of me on time. Haven't had a problem whatsoever.read more

Don't ever sign up with these people, for an estimate they WILL bill you even if you don't sign a…read morecontract just for an inspection. They add fees that aren't mentioned in the initial consultation, Tank Install, regulator, 3 year contract, minimum required yearly amount, online safety info course... Classic bait and switch company. Keep who you have!

Above the top I recently had the pleasure of working with Sean with Suburban Propane. From the…read moremoment I contacted them, their professionalism and commitment to customer satisfaction were evident. Sean went above and beyond to make sure everything was working safely.

Did some shopping around for a better company for propane. After some searching I ended up with…read moreAllied propane. I talked to Mike and the entire process was so effortless I couldn't believe it. So easy going and attentive to detail was his goal and he delivered A+++. My tank got installed in 2 days after setting up my account. Mike and even the guy that installed tank were communicative throughout the entire process. Being in a "rural" area and to have the service they give you'd be dumb not switch to to Allied propane. Definitely excited in doing business with them. Mike and Allied propane A+++. Everyone... make the switch now.

We purchased a country home that was serviced by another propane company---from our experience with…read morelong hold times and deceptive practices ---- we wanted to work with a local, family-owned company. We were referred to Allied by a friend and upon the first call, we were delighted to work with the team here. From the person answering the phones, to the salesperson and to the installation crew! They answer their phones, they provided us with a new leased tank, installed it quickly and new parts that replaced the rusted-out crap that was there. I would HIGHLY RECOMMEND to anyone who is currently looking for a GREAT propane provider! You won't be disappointed with Allied.

Used to be a great company, but they sold to Kamps who sold to Superior Plus…read more When with Acme I could call and get service that same week, they were awesome. I just called Superior Plus and they said theres a 2 week wait unless I want to pay a $300 emergency delivery fee. This was the first time I ever spoke to Superior Plus and the last time. Going with the Propane Collective here in Placer County.

Taken over by Superior and my experience has been absolutely horrible!!! Changed provider and cant…read moreget Superior to remove their tank--2 months still sitting in my driveway.