We purchased a country home that was serviced by another propane company---from our experience with long hold times and deceptive practices ---- we wanted to work with a local, family-owned company. We were referred to Allied by a friend and upon the first call, we were delighted to work with the team here. From the person answering the phones, to the salesperson and to the installation crew! They answer their phones, they provided us with a new leased tank, installed it quickly and new parts that replaced the rusted-out crap that was there. I would HIGHLY RECOMMEND to anyone who is currently looking for a GREAT propane provider! You won't be disappointed with Allied. read more

Did some shopping around for a better company for propane. After some searching I ended up with Allied propane. I talked to Mike and the entire process was so effortless I couldn't believe it. So easy going and attentive to detail was his goal and he delivered A+++. My tank got installed in 2 days after setting up my account. Mike and even the guy that installed tank were communicative throughout the entire process. Being in a "rural" area and to have the service they give you'd be dumb not switch to to Allied propane. Definitely excited in doing business with them. Mike and Allied propane A+++. Everyone... make the switch now. read more

We had a last minute request to refill our propane tanks on New Years Eve of all days. Our tanks got low and we were serving a dinner for 80 people. A disaster waiting to happen, but Allied rose to the occasion like superstars. We are so thankful for the wonderful service we received and exceptional staff for making it happen. Thank you, thank you! read more

We called Allied Propane on July 1 to report a propane smell outside. They sent a technician (Terry) out to inspect and determined there was a leak. Terry shut off the propane and ordered parts to fix the leak. On July 7, Terry came out and installed the parts and fixed the problem. Terry was very helpful and took care of the leak. We were very pleased with their service and attention to detail to take care of the issue. read more

When they realized half my power was out they showed up right away. My meter was not showing any signs of working. But I had some limited power. The pg&e guy found a line was down and on my property. He called a crew to repair it and it was fixed within the hour. read more

Got me signed up, delivered gas, and turned on my water heater all in less than 24 hrs. Great service!!!

I just went with this propane company and I have been so impressed with them. They have been so great on communication both through email and phone. I called to start service and they were out the next day to check out my tank and gave me the 100 gallons of propane they happen to have in their tank since I needed it. I had a strange smell and they came out twice to check it out and even stopped by on a Sunday morning to check on things. They have been absolutely wonderful! I could not have asked for better service. I continue to be impressed with this propane company and the employees who have helped me. Thank you Allied Propane and Gas Company in Dixon, CA. read more

I'd give them a zero if I could. Terrible customer service. I had 3 tanks to fill. I'm a woman in my sixties. The kid couldn't even help me get the tanks out of the truck. He even told me where to place the tanks for him to fill! Unbelievable! AND, of course when the tanks were filled; I had to pick them up & put the tanks back in the truck, full!! No, thank you, from him or nothing! Good luck staying in business in this small town! Never again going there! read more

First off- I do not recommend this company. You will save yourself money and bad service by calling around. They are absolutely price gouging customers. We had been customers of Allied/Pro Gas for almost 8 years. Never questioned their pricing filled up a 499 gallon tank 1x per year and then added about 1/2 come winter as we have multiple pull sources in the winter. In Feb of this year we paid 4.59 a/gal. I called back this week to get more because it's still unseasonably cold and we weren't going to last these next few weeks. Quoted 4.59 again. We had another sales rep from a different company come by offering 1.20 cheaper, I asked if they would honor that, to which I was directed to Rob, the sales guy as the office gals could not make that call. Apparently Rob didn't know I had been a customer for almost 8 years, he said they would honor the price of 3.39. I asked if it would stay at the price or if it was just for this fill. He said, and I quote "the regular price is 3.59." That's a dollar less than I paid in Feb of this year and less than what I was being quoted the day prior. I wanted to give this company a chance to make it right but when I called him out on his bad business practices and price gouging he got agitated with me and had a very disrespectful tone and belittled me as a customer because I was will-call and not keep full. I spoke to 3 different companies local to the area and all 3 of them said, their prices are the same for auto fills and will call customers. He started yelling at me saying they were lying and they were just saying that to obtain my business.... And that will call customers always pay a higher price than keep-full customers, about .80 more... out of the years that I've been a customer, we never signed any paperwork that the prices were higher for will call as we used to be keep full customers. Rob then tried to blame a former employee who no longer works there. I went with a different supplier. This is a bad company with shady practices. They have many bad reviews. Heed the warnings. read more

So far so good. Rian was helpful and got a me a fill quickly. I had just moved in and didn't realize the tank was dry.

The absolute worst customer service. Ever since we switched to Allied Propane service, (which was supposed to be on an automatic delivery program) we never got service unless I called in that we were severely low on propane. Allied installed a different tank with a monitor on it so that "we would not have to worry about running low or out of propane again". No service since. As of last night, 01/04/22, we are down to 4% capacity. We were told we'd have an emergency delivery last night by Rob, it never showed. We were told at 8:55 this morning, by Rob again, that someone would be here within the hour, it's now 12:50, and still no show. I called Sheldon and explained our situation. It's 2:10 & they sent out 2 guys to bring temporary tanks to get us through until early next week when they can install the permanent tank. Save yourself the headache, pass on service from Allied read more

Terrible service. Put monitor on my tank for automatic refill. They don't monitor; I have to monitor myself and call for refill; then they can't tell me when they will be here! Can't hire enough drivers in number 1 excuse. Terrible, mismanaged company; don't see how they stay in business. read more

Called the day before thanksgiving to have the service put in our name as we just purchased a property with two homes on it . The seller of our homes just recently had allied tanks installed on the property prior to us buying the homes. I also requested they convert our dryer to propane as this is a service they offer. I knew because of thanksgiving I would not likely get a call for a week or so. Two weeks later I call and talk to Ann which happens to be the same person I spoke with two weeks prior that told me she would follow up with their tech and get back to me. I reminded her of who I am and our convo and she reassured me she would reach out to the tech and get back to me. I followed up the next day and this time she was rude and again for the third time told me she would reach out to her tech and get back to me. Today is 12/19/22 been here almost a month no call nothing. I installed the propane conversion part last week myself. Took me 30 minutes with a $5.00 part I purchased on Amazon. Shared my experience with our new neighbor and they told me they just pulled their allied tanks because of the same poor customer service. They went with tanks from Sheldon gas. Today I decided to do the same and will be going with Sheldon. I own three businesses and would never continue to employ such a rude and unprofessional employee. Look at the other reviews. It's clear whoever manages this place is not big on customer service and cares less about us customers needsNow you know read more

We have been a happy customer for approximately 14 years and were already raving fans because of the high level of service and quick response to our needs, but that was before fire ripped through our property. Since then we needed a certified tank and installation of gas service for our new Generac generator to be able to clean up our property, run our pool and for water and irrigation. My wife Elizabeth Fry and I could not be happier with Allied Propane, they came to our rescue immediately. From the caring assistance and clear communication from Barbera in the front office, to the, "getter done attitude," and quick professional response. Gary and Rick delivered exceptional service and got us up and running. If you're looking for Quality, service, and Reliability...Call Allied Propane. read more

Always friendly and prompt with their services. I always feel like a member of Allied Propane family! Thank you for all you do !

Many years ago I called to have a small propane tank delivered because I only have propane for my stove. I was talked into a large one in case I converted any other appliances over it would be smart to have the big tank Tank rental is the same regardless of size at $40 a year rental. Yesterday I get a bill for $100 for yearly tank rental. I called the office and was told it could be a glitch in the system and that I would be called back when the change would made. The response was GARY WARREN decided since I dont use much propane that he was raising my yearly tank rental from $40 to $100. I have notified Better business bureau and will be giving this company plenty of free advertising. read more

IAllied Propane! The Dixon branch customer service rocks! Everyone is so nice and helpful! Very knowledgeable and understanding. From management to customer service they are 5 stars all the way! The drivers are always there when you need them and they always go out of their way to help you. The prices are right on and lowest in town. As long as your with Allied you will never go without! Thanks so much for all your help! You are the best! read more

We have been loyal Allied Propane customers for ten years. We didn't check the meter till Wed 26th and realized we were down to 2%. Called the Dixon office 2.30 that Wed, no person, left message on phone. Called Thursday 7.30am-spoke to helpful answering service, left message, called back 8.15am, spoke to a lady and told her the situation. Said she would text driver and call back, she didn't. The driver when he comes is pleasant and helpful, but there seems to be no connection between office and drivers. Friday 1/28 we called again, lady said she didn't know if the driver would deliver. Said Allied Propane has 10 days in which to deliver as we don't have automatic delivery-no one has ever told us about this service. Promised to get a message to driver and call back. - didn't Now is Sat 29th and still no delivery. My husband and I are both in our 70s, there have been heavy white frosts for over a week and we depend upon propane for our hot water and heating. I am very disappointed with the lack of empathy from Dixon Allied Propane. Patricia Miller read more

Please think long and hard if you are choosing a propane company for your home. This company has the worst customer service. Their policies are not helpful for the customer. Definitely another corporate ran business not helping out local families. Please choose Sheldon if available. They are a local business doing good for the community. read more

I have a BBQ Island that I bought from Costco years ago. Some of the hoses are not standard pieces. Went to Lowe's and ACE with no luck. Luckily the salesman at ACE recommended Allied Propane out of Dixon. They made the piece to my exact specifications and were very reasonably priced. They really saved the day and I was BBQing that night. Good people. read more

Not good! I have been a customer for 10 years on the distribution route to be auto filled and it was down to zero this weekend. NO HOT WATER. for several days! I got an "I'm sorry I'll let the driver know." Going with another propane company! read more

Don't let them install your hot water heater I had them give me an estimate and come out and install a water heater . First of all was told did not need a permit found out after the work was done that I in deed did need a permit . work not up to code now have to pay someone to come out and re install correctly so that I can permit or my home warranty won't cover . 3 visits out and it still not installed properly by Allied. read more