Rented here multiple times, each time was a pleasant experience. Valerie and staff are very…read morefriendly and accommodating, the prices are lower then other storage facilities in the area.

From the owner: Are you looking for affordable, clean, safe, and secure storage in Vacaville? At StoragePRO, our…read morefirst priority is YOU. We now offer 100% no-contact online rentals. What does this mean for you? You do not need to come into the office to rent or access your storage unit. Renting and all document signing is completed online. StoragePRO is also committed to providing a clean, safe, and secure storage experience when you are on site. StoragePRO is following the most rigorous cleaning and safety practices and each store is disinfected bi-weekly, with state-of-the-art electrostatic cleaners. Whether you are storing items for your business, a few personal items, or your entire household, we have the perfect storage space to fit your needs. From our economy 5x8 units to our premium 10x30 units and our RV, boat, and vehicle storage, our on-site managers will provide expert guidance and excellent customer service to help you find the perfect storage space. For your convenience, we offer both drive-up access and interior storage with ground-level access. We are open 7 days a week allowing you more flexibility to get into your unit and manage your possessions. Security is our top priority. We will provide you with a personalized gate code to access our property safely and efficiently. Our store is fenced and gated is well-lit, and has 24-hour video surveillance. Our on-site manager provides extra security. In need of moving supplies?...

Two stars because they did something to help our situation…read more Hadn't planned on being in storage for as long as we ended up being there. But RATS! Big, huge, disgusting Norway rats. Ransacked boxes, got into clothes, shit everywhere. Couch was blanket wrapped and plastic wrapped, of course they clawed through and p***ed and s**t all over it. Ruined clothes. Couldn't walk in there without masks, had to bleach clean every box, chewed the wood of the book shelves! Left traps and found dead, poisoned rats having diarrhea or throwing up all over. Felt sick every time I went in. Also, the bathroom there is like a study in VO2s don't use it if you are affected by scent - it's like they dumped a gallon of toxic Fabuloso in it. Guy at desk would also speak to me like I'm an idiot who wasn't paying $350/mo to be there - funny how he was polite to my husband. It took awhile but the complaints garnered a refund of two months - won't even cover the dry cleaning bill but it helps. I think storage centers in general are the dregs! I hope to never have to use one again.

Tamika was very helpful, outgoing, and made this process easy to acquire a new unit. Despite…read moreovercoming pain from a broken foot! She was able to have great customer service. I was in and out with new unit within 30mins. Thank you for making this moving experience easier on me!

Michelle is amazing with great customer service and quite honestly will never rent anywhere else in…read morethe area! Pricing is competitive and good. I want to reiterate they are very accommodating. They are the best !

Our travel trailer window was shattered when we arrived to check on our trailer. Michelle the…read moremanager had no clue as to how it happened. Be careful when using this storage facility check on your property regularly. Read other reviews an RV was stolen out of their lot. Thank you Michelle for your input. But again our window was shattered I want people to know parking in your facility that this could happen.

Alan and Barbara were a team that is second to none! Barbara helped me book my reservation and…read moreAlan greeted me onsite. His overwhelming kindness and attention to detail ensures me that I made the right choice for my storage needs. Thank you both!

Initially I was super happy with this facility. Great area. Clean. Nice manager. Super great move…read morein deal. I let them know I would be pro rating August which is allowed up to 10 days. When life happened and we needed more than 10 days, I tried calling several times during business hours to let them know. Well on 8/12 I got a bill with a nice $50 late fee. Again I tried calling with no answer. Went down there in person to talk to the manager I originally worked with. Turns out she no longer works there. $430 was how much I had to pay since they wouldn't waive the late fee. Will not use this place again or recommend.

Stevie has gone above and beyond!! We dropped our keys while leaving the storage and she drove…read morearound looking for them before we headed that way. They were found on the main road so she totally went out of her way to find them We do also love this place! Storage unit for our trailers are perfect. Highly recommend!

Management here is top tier highly recommend to keep your belonging safe here haven't had an issue…read moreyet been here over a year even through the change still

So far so good! I'm new to using this storage establishment. I've been a customer for a couple of…read moremonths now. I'm happy with the customer service I have received. Very friendly, helpful and informative. If I call and don't get an answer. I get a return call shortly after. I've noticed the area near my storage space has rodent traps. So I'm glad there is an exterminator service being provided. The only downside for me are the hours allowed to enter the storage areas. I personally feel 9am - 5pm doesn't allow me enough time. Before or after work if i need to enter my storage space.

So far no issues. However the hours are unlike any storage unit place. Not easy to access with…read morethose hours. I need to be able to access before or after work.

Daniel was very accommodating, friendly and professional. He assisted my request for a storage…read moreunit. He was very detailed with price, discounts and other information that Storage Star tenants should know (eg. three keypads for exiting, dolly for assistance in carrying boxes, his availability, etc.). He was very patient with me because I am handicapped/disabled and walking at a slow pace and using a cane. He made it convenient for me to drive in and look at the units. Thank you very much Daniel for your customer service skills! It was stellar!

Good customer service. Manager Danny was very helpful & made move in process easy. Love that they…read morehave cart that we can use.

My stay here was very pleasant. Donna and George are so kind and helpful!! They are great with…read morecommunication and made me feel at home. My RV parking spot pricing was the best deal around (I price shopped around prior to signing the lease). Thank you Donna and George!!! God bless!

i stored my travel trailer here for 15 years. Great place, clean and safe!! Office staff is…read moreamazing and super helpful!! I would recommend them to anyone looking for storage!!