Horizon was great to work with from start to finish. Customer Service was top notch from the moment that we contacted them. They were able to pinpoint the areas where we had issues and create a plan to eradicate the pests. The people that did the work were polite, professional and efficient. They came in and got to work. I would highly recommend Horizon. read more

I recently had Horizon treat my home's exterior for subterranean termites and couldn't be happier with the experience. The inspection was completed by Jason, who was clearly an expert in the field and answered all my questions. His approach is comprehensive and wholistic. His report even noted other issues like dry rot - he really spent the time to inspect the entire premise and documented everything, and explained their service offerings clearly. The treatment was performed around the perimeter of my house and was performed flawlessly by Julio. The treatment included drilling through my garage and concrete slabs and the work was done quickly and left clean and unnoticeable afterward. I can't say enough great things about Julio. He took the time to explain each step, showed me how the process worked, and was great to chat with. It is clear that Horizon is a well-run company that performs great work. The value is also evident in their annual check ups, top of the line product used, and the warranty/guarantee they provide. Thanks again! read more

Very unprofessional appointment system. Got their call this morning and I drove 40 minutes for a confirmed appointment, no one shows up. Called them many times and no one picks up the phone. Called back after an hour and told me it's wrong date, are you kidding me??? Their reception lacks basic organization and communication skills. They don't answer calls, and responses are slow. They wasted my holiday time and showed no respect for customers' schedules. This is not a reliable business. Don't even bother!!! read more

Very thorough, explained everything very well. Even arrived early. Made sure they cleaned up. We were completely satisfied with the service. read more

Uriel came to do an inspection and he was thorough and professional. They price matched another company. And then Leo and another guy whose name Im forgetting (sorry!) came out to do the work. They were excellent and went above and beyond. I have the 5 year structural warranty so feel great about the coverage. This is a wonderful family owned business. Everyone I've interacted with on the team was great. Price was reasonable. I highly recommend Horizon! read more

They were super nice and did everything quickly. Will be a regular customer for their wasp jobs

Thank you to the team at Horizon Termite for being complete, thorough and professional. Every email , phone and correspondence answered within minutes-great receptionist team. Call backs were almost immediate. All questions answered with professionalism and completeness. Leo and Francisco did a great job today. They worked at the house for 5 hours and it was not a cool day. They reviewed the areas to be treated and they were very respectful with all my questions! Great job! read more

Very impressed with Horizon. We had a localized treatment a month ago. We found out more dropping today. After the phone call, they sent out a technician on the same day to do the treatment. read more

Great customer service, timely to their appointment. I highly recommend against their competitors.

Top notch inspection, answered all questions. Treatment was a little late but kept me updated and went the extra mile to help seal up suspected entry point read more

My experience started with a visit from Jason, who inspected my property for subterranean termites and then walked me around showing exactly where and how the treatment would be applied. I had a lot of questions and he answered them all very thoroughly. I like that the treatment t comes with a 5 year warranty and annual inspections if I choose. Cost-wise it was actually less than I expected. The guys who came and did the work were also super nice and made sure I knew exactly what they were going to do. Overall it was a very positive experience. read more

Horizon Termite Control has great service, excellent follow through, and communication!

Like trying to find a good dentist or mechanic, it did take me a while to decide who to call. This guys are professionals. In the initial inspection I saw how thorough the approach was. I was also given a little "on-the-go intro on termite infestation" that was quite educational. The inspector suggested more than one option to go about it. No charge for the inspection and no pressure sales tactics. On the day of the application the two gentlemen that came were very meticulous. How meticulous? Upon almost ending the service, one tech was showing me the areas covered, when he suddenly found a single tiny termite "dropping" (yes!) on the surface of one of the outer walls. He described it as an exit point. Upon removing it myself, a tiny hole was revealed. He treated the spot. With a very appealing service warranty I am definitely recommending this company to everyone I know. read more

In reading reviews as we were choosing a company to go with, I found myself wanting to better understand the process, hence a longer review: STORY It can be a scary thing when you think you see evidence of termites in your home! Having multiple companies come out and inspect the home for termites brought great peace of mind and reduced uncertainty for us. We thought we saw evidence of termite frass in our cabinet, but Jason came out and reassured us that it was not termites, but was some water damage instead. He continued to do a full inspection and saw evidence of subterranean termites in our crawl space. We had another company come out and do an inspection, and they corroborated what Horizon found. EXPERIENCE WITH HORIZON Jason and the entire crew at Horizon were great! Jason was very thorough in his inspection, Negar in the front office was very prompt, responsive and helpful in her communications, and the crew that came to do the treatment (I think it was Adam and Leo?) was very informative, and seemed to do their work well. We have some more peace of mind now, but ultimately can't comment on the outcomes of their work yet. Will check back once we know more. read more

Don't use them. First man to come was knowledgable seemed very professional, clip broad in hand, dressed in a Horizon uniform, driving a Horizon car. He did a thorough job, wrote up an estimate, it was expensive but I felt I needed to get the work done quickly- termite work and dry rot. I thought well at least he isn't doing what most of them want to do which is tent your whole house when you don't need to. I read and accept the contract, called for an appointment. The front office is very friendly. All down hill after that... they maybe sub-contracting out a lot of their work, just sending out the original person who comes to sell you on their company, and you never see him again. A salesman at the top of the payroll food chain. After 1/2 hour late I called his cell phone. No answer. After one hour I called the main office said he got delayed, but on his way. Doorbell rings and some stranger, not in uniform, no company car shows up says he is a short fill for the man who was suppose to come, and left him instructions to do the project. He was very sweet but Horizon left him high and dry, working of high ladders without backup, and missing many basic items he needed. Do not make the mistake I made, reading all the 5 star ratings. The pest control business is a disjointed unregulated mess. Maybe stick to Clark Pest Control or some other company that has been around for decades. Buyer beware. read more

After a recent rain in October, I noticed dead termites on my car and in the driveway. This told me a swarm was nearby so I jumped on Yelp for options. Horizon was one of 8 businesses suggested so down the list I went. Scheduled an appt and met Jason at my home. He did a thorough inspection and after I compared it to 3 other inspections/offers, I chose Horizon for their scope of work, warranty options, and quick service. They were prompt and communicative throughout the process and post-treatment. Highly recommend Horizon Termite! read more

The inspection was conducted in a highly professional and meticulous manner. The inspector was thorough, detail-oriented, and demonstrated a strong understanding of the scope and standards required for a comprehensive evaluation. Every area was carefully reviewed, with clear explanations provided throughout the process to ensure full transparency and understanding. The inspector took the time to address questions, point out observations, and explain potential concerns in a calm and knowledgeable way. The final assessment reflected accuracy, diligence, and integrity, giving confidence that nothing was overlooked. Overall, the experience was efficient, well-organized, and met a high standard of professionalism. read more

We are very happy with the efficiency and professionalism of the Horizon Termite team. Thanks to Jason, Neriah, Oscar, Negar & Jesse, we have peace of mind for our precious home. It all started a week ago when we discovered a few winged termites in our study room. We continued to pick up a few more in the next few days so it concerned us big time. We called Horizon on Thurs and got an inspection (free) scheduled the following Tues. I guess it's not bad for busy summer season. Then Jason came out to perform a thorough inspection with good explanation of the insect behavior & treatment options. Lucky that our house is all good. He only found an old tree stump in the yard with some. He recommended treating the soil around the house perimeter as preventative measure. To add an extra layer of protection, the attic would also be sprayed. Though we don't currently have termite problem, we feel it's the right thing to do to protect our most valuable asset. Treatment was scheduled 2 days later. Quick turnaround! Their team showed up on time and got into quick actions. Both Neriah & Oscar were friendly and knowledgeable with the work. The drilling through the patio slab was done cleanly and patched up well. The entire operation was painless. There are a few companies in the local area but we saw their great reviews here on Yelp. Glad we reached out. Everything was taken care of efficiently. We just want to add in our positive review so others would know as well. Thank you! read more

Had a great experience with Horizon Termite Control. They inspected and gave an estimate to take care of subterranean termites (evidence of termite tubes in the sub-area), and later came out to spray the sub-area, drilled and injected around perimeter of home and also took care of some fungus with Bora-care. These guys are experts and I would highly recommend. They provided a 5-year warranty as well. read more

Very prompt, thorough and professional! I would definitely recommend and use them again.

I noticed termites flying outside my bathroom skylight and then a few in the Bathtub below the skylight so I requested an inspection from Horizon. This was my first experience with termites so I was stressed. Jason come out a few days later and did a thorough inspection, put together a treatment plan, based on the amount of treatment and 5yr warranty, I felt the cost was very fair. His team came out a few days later and treated the areas needed. Jason and his team were very professional, patient and put me at ease knowing I would now get yearly inspections or could call if there was a 911 situation. read more

I recently discovered what looked like termite droppings under my kitchen sink and was understandably worried. After seeing Horizon Termite Inspection's great reviews online, I submitted a request via Yelp and was pleasantly surprised to get a response in less than 20 minutes. The friendly employee I spoke with listened carefully and promptly scheduled an inspection for the following week. When Jason, the inspector, arrived, I was immediately impressed by his kindness and professionalism. He conducted a thorough inspection of my kitchen, the entire house, garage, and crawl space. Jason even found the old termite inspection notice from when I bought the house and explained what treatments had been done before. He recommended a full termite service since it had never been done and provided a fair, transparent quote that matched my expectations. Two days later, his team arrived right on time and spent around 2.5 hours doing the treatment. They drilled through concrete, treated the soil, and worked under the house, explaining every step along the way. I really appreciated how they made sure to use safe, kid- and pet-friendly treatments. After they finished, they walked me through everything they did and showed me how well they patched the concrete--honestly, it looked great and was hardly noticeable. The final cost was exactly as quoted, and they even offered a free annual inspection for the next five years. Plus, knowing the treatment should last 10-15 years gave me so much peace of mind. Horizon Termite Inspection truly exceeded my expectations, and I highly recommend them to anyone dealing with termite issues! read more

In a word: Outstanding!... Called for estimate , was met (on time) by the most professional technician, Jason who did a very thorough assessment. He explained what was going on which alleviated my concerns and gave me peace of mind. He worked with my budget constraints and set up the work to be done the following week! The work was completed today - above and beyond my expectations by 2 techs who answered all my questions and even addressed some areas I noticed that needed attention. Fast, friendly and efficient service. What's not to love - especially in this age of low quality and poor service - and they give you a comprehensive, 5 year total home warrenty. Thank you! Horizon - I'll tell all my friends and family, for sure read more

Inspector Jason took the time to find a lot of places that needed treatment. I appreciate that his years of experience helped set expectations. The technicians worked quickly, efficiently, carefully and professionally. They immediately informed me when they hit a couple of below concrete pipes, and had a contingency plan already in place: a guy came to see what needed to be done and will return in a few days to repair. Horizon gets five stars. If the pipe repairs go as quickly as the treatment, it reflects the quality of their business that I experienced so far. read more

Good experience with Horizon. Uriel did a thorough inspection and recommended treatment which was done efficiently by the crew. Other inspectors that came missed some of the spots and issues he pointed out. read more

Gustavo and the team at Horizon Terminate Control are fantastic. Took the time to thoroughly inspect our home and provide us with valuable information on maintenance and prevention. Thank you! read more

Professional and courteous service by all staff members. Job completion was timely and satisfactory. No complaints on my part. I would recommend. read more

Uriel was very punctual and friendly. He answered all my questions professionally. He got the report done within the same day. And their price was very affordable too. read more

I had a free estimate with Jason, and what impressed me most about his customer service was that he spent two hours looking at my house to come up with a tailored approach for my home. No other company I talked with has done this. His recommended approach for localized treatment with a 5-year warranty that covers the whole house was very enticing, particularly because I wouldn't have the hassle of moving out that comes with whole-house fumigation and the warranty is for the whole house, which means I could get another localized treatment if it pops up in another area. I almost went with Horizon, except that ultimately I decided to go with a whole-house fumigation to guarantee all the existing termites would be exterminated. With that approach, another company's pricing was significantly lower and that's why I went with them instead. But nothing beats Jason's thoroughness and his ability to explain the issues. That's why I want to make sure to recognize him for his customer service. He and Horizon are definitely at the top of my list if I need localized treatment one day. read more

Great service, very clear communication, and punctual crew. Very happy with the work, would ask to work on the house again (except that they did a great job and termites aren't coming back so probably won't need them around again) read more

Was nervous about seeing termites in the house but Horizon put me at ease! Answered all my questions, thoroughly explained the process, and was timely in all communications. Gave a fair market price and the job was done quick and easy! read more

I had what I thought were termites (actually carpenter ants) on the side of my house. Jason came out the next day, did a full inspection, explained everything, and had his crew out there two days later to complete the work. read more

Jason handled my termite problem from start to finish and I ca't say what a pleasure it was to deal with him. He is an authentically good person who loves his job and is very good at what he does and it shows in his job performance. I was very impressed with his customer relations skills. Negar at the office is great as well. read more

The first person many companies send out to give you the first( free ) estimate is usually a good sales person and has knowledge who promises a lot and gets you to agree to a contract. So was my situation. Only he dropped the ball last minute canceling his scheduled appt. without calling/texting. I reached out to him after he was 1/2 late. Then someone new showed up at my front door who hadn't seen my house and was expected to get up to par on the spot. Horizon luckily has Daniel Nava working for them. He was a fast learner, self starter and a delightful person to work with! The office personnel is also nice, but the organization has some problems to work out. I would get a second inspection from another Termite company as well. Maybe Pacific Coast Termite. read more

Great service. Uriel recommended local treatment instead of the usual fumigation which is both cheaper and more convenient. Best part, the service comes with a 5 years warranty! read more

Uriel was prompt, communicative and professional when he came out to do the free termite inspection. Unfortunately, we did have a termite issue, but he talked to me in-depth about options we can take and gave us a quote. I double checked with a friend of mine who works with many termite companies in his line of work, and he said the quote was very reasonable. They came out a couple of weeks later and did a localized service and we can only hope they eliminated all the termites, otherwise, we'll have to update our review. In the meantime, we are satisfied customers. read more

Did a very professional and complete inspection, found a few spots needing local treatment, and came back on a second day to do all the treatments. 5 year warranty. The inspector was very knowledgeable and explained and pointed out everything. read more

After noticing what I thought were termites, I called Horizon, based on their stellar reviews. I am glad I did. They responded with a thorough, no-cost inspection, a detailed report, and a safe (no tent) solution to our problem of both wood and subterranean termites. Except for not responding to one email, their service was prompt and professional. What they predicted happened: the termites started to die shortly after the treatment. They provided a five year warranty with no-charge inspections annually for five years. I highly recommend Horizon. read more

Jason the inspector was super patient and thorough, answering all my questions. Neriah and Leo who came in to do the treatment not only did the job listed on the report but also took care of some other preventative spots. They covered the garage with plastic paper and cleaned all the spots after treatment. Horizon truly exceeded my expectations, and I highly recommend them to anyone dealing with termite issues! read more

This company responds quick and gets straight to the point. Got the first available appointment for inspection which was free. He was very informative and i felt very comfortable to just go ahead with their company. Their quote was less than i was estimated so that's for sure a win. He was able to schedule me within 2 days. Miguel and his guy were awesome. They arrived on time and got the job done in a timely manner. I can't really speak on if the treatment did the job (as it takes time to kill the source) but i have a feeling i won't be seeing the unwanted guest again. lol If you have some uninvited guests and want to get rid of them, they are the ones to call. read more