we got four estimates and learned a lot. attic crew completed the job in a day and did everything we asked

We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us about the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation. read more

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So after they checked and no critters were living in my attic they came back and installed new insulation. Another hot day and messing with the stuff makes me itch just thinking about it. Arrived on time and set up the working areas like they said. They then went to work and did a fantastic job. My AC now holds cold in go figure.... If you want to be kind to the workers have ice bottles for them if they like. Verry impressed with the office staff as well. read more

Caleb came out for a rodent inspection and went above and beyond to inform me on an appropriate strategy. He even pointed out some insulation gaps and solutions such as a radiant barrier that had not been flagged by others we had look at the attic. Ultimately, we went with our handyman because it didn't require a formal team, but I have no doubt that Attic Crew would've been exceptional. They were also extremely transparent and honest and have my vote of confidence. Will surely use them again. read more

Friendly, professional, thorough all at a very competitive price: 5 year warranty with several yearly checks. Very good experience. read more

Great co. to work with from office communication to the efficient crew. Hakan who met with us and gave us the estimate is an amazing young man who communicated with me after hours two different days. Jorge who headed up the crew was professional and do nice. Great to have our 110 year old house insulated finally! Highly recommend Attic Crew!! read more

They guys were very nice. They explained the whole process. They were less expensive than their competitors.

Jay helped sort out a lot of the challenges I had initially experienced in prior reviews. Overall, good value, support and considerate/introspective management. Thank you for helping insulate my attic and protecting it from rodents. I will recommend Attic Crew. read more

I reached out to a few places and even had a few of the vendors come out to do a free inspection but we ended up going with Attic Crew. The team was easy to communicate with and I really appreciated all the confirmations and follow-ups with arrival time frames, etc. They did a fantastic job cleaning up the attic and getting rid of the blown in insulation to replace with the newer insulation- everything from the setup, work and clean up process was well done and easy. They ensured all the rodents damage was taken care of and do checkups after the initial work which is great. We've noticed a huge difference in the summer with retaining the temperature after running the AC and are really happy with the results. read more

We highly recommend Attic Crew; their service is exemplary! They regularly check in with us via a phone call to see if we need a crew member to come to the house to check our garage, attic and crawlspace for any rodent activity and replace traps as needed. They do a thorough job of checking around the house, too, and securing mesh wire on any gaps that may allow rodents to get into those areas. We have not had a rodent problem since shortly after enlisting their service.The initial investment is worth the peace of mind! read more

I recently hired Attic Crew and couldn't be happier with the experience. The team arrived exactly on time and was incredibly professional from start to finish. They took the time to answer all of my questions thoroughly, ensuring I felt comfortable with the process. Their customer service is top-notch, and the quality of their work exceeded my expectations. I highly recommend them to anyone looking for reliable attic services! read more

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UPDATE: they sent the more professional technicians and fixed all the issue perfectly read more

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Mixed experience with Attic crew. I worked with David's team on Apr. The home was vacant. On one side, they did decent job on cleaning up the drops on attic and crawl space. They also sealed and was able to find many missing entry points with the previous company. On the other side, the job was not fully completed with high quality - there were still missing entry points, and one place the nail was loosen in couple days hence the rodent entered again. They chewed the cabinet and filters since no food left. I asked the team to leave enough traps in the house but they didn't. The follow up service was not great - they arranged one technician to arrive after 3 days, but that person only did inspection and pointed to another person from the original team. The other staff then come 3 days later and sealed the hole, however the quality was subpar. The next visit I can book is 3 weeks away. read more

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Used them multiple times. Their service warranty has been great and they've come multiple times to inspect the situation and resolve as best they could. read more

Update: After posting this review, I got a call from the owner the same morning, followed quickly by the general manager. They took my concerns seriously, thanked me for the feedback, and sent someone out that day to seal the last holes and arrange for a handyman to fix the staples in the wall. Both issues were resolved right away. Now the wall looks repaired and, best of all, no more rat noises in the attic. I really appreciate how quickly management responded and stood behind their work. read more

Attic Crew - These were the last two (of 7) that were not removed. - Insulation Installation Near Me - Palo Alto, California

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I Initially called because I had rodent issue in my crawl space. Zack performed the initial assessment and gave me a reasonable quote. He was very clear and honest about what was required and what would be supplementary to completely proof home. One other thing that left a lasting impression was acknowledging a mistake and prioritizing customer service. Honesty goes a long way and with that comes trust. Trusting Zack and his team was a no brainer at this point. In terms of proofing there was definitely some miscommunication but that was easily addressed with the front office and the team. Manual and company worked hard to complete the job professionally and cleanly. There was also some unexpected damage but they addressed it right away. I also had a new crawlspace door installed and Paco did a great job after i reiterated what I was expecting. Overall, I'm satisfied with the Attic Crew's team and service. Even though there were some issues, I still felt confident and reassured. read more

I found the Attic Crew folks to be fast, efficient, thorough, priced competatively, and I'm left with a brand new energy saving attic that I'm hoping helps with extremes in the heat and cold of the seasons. Quick to respond to the initial inquiry with a visit and estimate and once the work was scheduled, on time and very sensitive to the home environment during the installation. If you're inclined to get multiple quotes, put Attic Crew on your list. I'm very glad I engaged with them. read more

They were great! Just had my follow up appointment and all was good! Polite and efficient!

After talking to Wes, he offered various budget friendly options to remedy our mice issue and I've been shopping around for a fair reasonable price. read more

I can't say enough good things about Attic Crew. From start to finish, their service was exceptional and truly above and beyond what I expected. I had an urgent issue, and without any hesitation, they came out twice for follow-up visits to make sure everything was fully resolved. That level of responsiveness is rare and deeply appreciated. Caleb, Morris, and Sofia were both incredibly attentive, professional, and helpful throughout the entire process. They were always quick to respond to texts and messages--no delays, no runaround, just clear communication and genuine care. Jay, the owner, is equally impressive. He is very professional and took the time to thoroughly explain the entire rodent cleanup process, which gave me a lot of confidence and peace of mind. If you're looking for a company that is responsive, knowledgeable, and truly stands behind their work, I highly recommend Attic Crew. Excellent service and an outstanding team. read more

We were having issues with mice and I called Attic Crew to provide us with a quote. I approached 2 other pest control companies as well, and in the end I selected Attic Crew because they provided the most comprehensive estimate and I really liked Caleb's (the estimator) approach. Their pricing was in the middle between the 3, but the services they offered included more such as a longer warranty, and automatic post-service check-ups. In addition to setting traps, cleaning, etc. I asked them to replace our attic insulation. Caleb was the only contractor who recommended this, and I'm glad he did. In addition to the mice, our house has always been cold. He described how the older "blow-in" insulation is not as thick and that there are better materials that can keep our house warmer. During the installation, they sealed the rest of the house to prevent any of the old insulation from getting in the house. They cleaned up everything afterwards and we were back to normal by the end of the day. Fantastic work! I highly recommend Attic Crew. read more

I hired Attic Crew for a rat and mouse problem in my house and I was very happy with the service. They were all very professional and competent. Jay did a very thorough inspection and came up with a very detailed estimate. He explained everything about the project and what would be involved Their quote was very detailed and they were very responsive when I had questions Andrea and Jose arrived right on time and were very thorough. Andrea took the time to explain everything to me and was generally very nice. The project includes 5 years of service if any problems recur. As far as I know, they are the only ones offering this level of guarantee. read more

Alfredo and his crew were professional, polite and thorough in their job. They paid attention to details and showed up with the right equipment to finish the job. He communicates customers requests to his crew and ensures their understanding of it so there is no miscommunication. He manages his crew well. Hakan is very pleasant to work with and is flexible with great customer service skills. I'm Glad I chose attic crew. I called 3-5 companies but settled I. This one thanks to fellow yelpers. read more

Their service has gone downhill. This year we got rodent proofing and insulation upgrade done by Attic Crew in our new home based on our last positive experience. They did the work and never came back to check the traps. There are also many gaps not yet closed off and we saw a rodent dropping in the house. They used to be more proactive and thorough, now they are testing the customer. read more

I recently hired Attic Crew to clean my crawl space, replace the old flexible HVAC ducts with solid steel ducts, and install a new dryer duct. They also performed comprehensive rodent proofing, as I had been dealing with a rodent issue under the house. Hakan came to inspect the area and took several photos. He was very professional, clearly explained the situation, and outlined the steps his team would take. The crawl space has always been a bit of a mystery to us since it's not an area we normally access, so having someone trustworthy was important. Hakan's team was excellent, they were thorough, respectful, and did an exceptional job. As you can see from the photos, the crawl space is now immaculate. I'm extremely satisfied with the results and would not hesitate to recommend Attic Crew. The entire process was seamless and exceeded my expectations. read more

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We used Attic Crew after getting quotes from a few providers, to install insulation in our attic. The estimator was great and talked me through the different options and pros/cons, such as batts vs spray-in. We decided on batts, and the team was able to get us on their schedule quickly. The day-of team went above and beyond, adding insulation in other areas where it was needed, and even replacing some of our old attic air vent screens. We had two small issues after install, one related to two can lights no longer working (wiring got knocked during insulation installation) and the new air vent screens being too wide to prevent mud daubers from getting into our attic. The team was quick to respond and send a handyman out, who promptly resolved both of these issues. Overall very happy with Attic Crew, and would recommend them to others looking for attic insulation! read more

Attic Crew came in and cleaned construction debris and removed insulation that mice found under a new addition. They also cleaned our entire crawl space and installed insulation throughout our entire crawl space. Everyone at Attic Crew demonstrated the highest levels of customer service. They were friendly, prompt, and uber responsive. The work was impressive. Their pricing was very reasonable. We highly recommend Attic Crew! read more

Hakan Dion came out to help me with a rat infestation problem. He was very thorough, knew his stuff and helped diagnose the problem. Honest, straight forward and a pleasure to work with. Would recommend working with him again. read more

Never finished the job. They set mice traps & never sent anyone back to check on them or remove the traps. I've tried reaching out to Jay & their main number without any response... Any reply would be appreciated, thank you. read more

It's been awhile and to be honest, I completely forgot to finish up this review which started a few years ago (pre-during covid) . But, basically with the 3 projects overall I've asked them to do and not including the minor touch up and reconnecting this last part of the year(2024). I've been overall impressed with their attempts to make us the costumer feel satisfied with their effort and quality of work. The first project was a few years ago and it was for the radiant barrier for the attic, namely due to me working overnights and trying to find a way to keep the house cooler and hopefully have lower electricity bills too. I was overall very happy with this job in the beginning, the second job which was new duct work, making a new duct into the house, and removing the old blown in insulation with brand new batt insulation, went overall pretty well but to be honest when this project happened, I sort of wish the first guy who did the estimate for the radiant barrier was a better communicator or maybe more informative of what should have been done first and second because upon the second estimate, this technician noted the blown in insulation was alittle low in areas and the ductwork had asbestos in the ducts..knowing this I would have opted for the duct work and removal and batt insulation first versus the radiant barrier and another time or later date. But, with the first job done and paid for, the second estimate and at this time(they admitted to miscalculating the square footage in the attic but ate the cost) was very good..I mean the estimate couldn't have been price matched by another company. Anyways, I overall very happy how the 2nd job turned out on the end and how it held up after a few years. Anyways onto this years issue, admittedly a few set backs and a decent amount of miscommunication between all of us, and if they understood what I wanted in totality this might have resulted in a few less visits of them coming here and me waiting around for them to show up. But, in addition to their attic work, I also had a whole house fan installed after their job and this current year, but I'm guessing the installer for the house fan took off or ropes some of the radiant barrier resulting in the barrier it's from getting some of it torn and destroyed by the fan so I had hanging barrier in the attic and the bigger issue was me discovering some mouse dropping in this area..so I didn't want to have an infestation, so I called them to check out the house and attic. The first guy noted a few things I should have addressed namely the garage door and the gap between one side of the door. And he also left some traps in the attic. He said to talk to the company again to schedule another visit in a few weeks. Next visit comes by, this technician does another inspection of the house, he sprays foam outside and uses some chicken wire on the ducts on the roof to stop any access points, but the office didn't not tell him about the radiant barrier and because of this he didn't have the proper tools to fix it. With this mostly addressed, the 3rd visit was late in the afternoon and past my bedtime, but I thought he knew from the company that I wanted to have the radiant barrier re-stapled at a bare minimum or maybe sole of the barrier completely torn down and redone and I would have paid for the labor and materials, I actually heard him go in the attic area moving around and I thought he addressed it but the next day I went up to find out no. The 4th visit the guys were all nice and it took them a few times to make them understand what I wanted them to do and fix the barrier..they finally re-stapled it and left another rat trap in my attic..mind you I've told them that I don't think I need the traps anymore but they left them up there. Because of all their hard work I'm think I've found my forever attic company and will or might have them do another job namely clean and insulate my garage one day..but can't recommend them enough!! read more

Attic Crew - Insulation Installation Near Me - Palo Alto, California

I had a rat problem in my attic and needed someone to come take care of business (since i was failing). While i was up there i noticed my insulation was actually quite thin and uneven. I did some googling and found the Attic Crew, which promised to solve both my problems and then some!. Attic Crew was wonderful to work with from beginning to end of project. They did a free inspection and found some problem points, gave me a reasonable quote, and came out 2 days later to do the work. They brought a team of 7 hard working men and worked safely and efficiently, making sure to fully seal up the walkway from the door to the attic. They vacuumed and sanitized both my attic AND my crawlspace under my house, sealed my ceiling can lights, sealed up all the holes where rodents could access my house, and they even managed to catch the rat which had plagued my attic for over a month!!! I can't recommend the Attic Crew enough! read more

We loved working with your company from getting the proposal with Jay, working with Victor and the crew, and follow up with Irina and Sophia in the front office. They came out afterwards to take care of a small area that was not quite finished without hesitation. We give Attic Crew 5 stars review for the entire project. Thank you and your team again for a professional and painless process. read more

The have been very responsive and precise regarding the project. got everything done in one day and did a clean job. read more

We conducted a Yelp competitive free estimate and ultimately hired a competitive bidder. Attic Crew was very professional from our initial response and on-site inspection of our house. The estimate was free and our inspector was very friendly, knowledgeable, and professional. Their estimate was substantial higher the a few other vendors comparing "Apples to Apples" on scope of services. Definitely worth reaching out to Attic Crew for a free estimate. read more

The Attic Crew is clean and helpful. They covered furniture, floor, blocked off their work area, and vaccumed all surfaces. They also check for rodents, check for and recommend areas that might allow rodents in. Field mice are a particular problem in the Sunset/Ingleside. We had the crawl space insulated years ago and was having the kitchen gutted. So they removed the old, and sprayed in the new when the project was done. A really good and polite company! read more

Five stars for Attic Crew. The work quality was solid and the communication was great, but what really stood out was their follow-through. Hakan and Jimmy personally took responsibility for a few post-install items and came back quickly to address everything. They explained the fixes, worked neatly, and left the space clean. That level of accountability is why I recommend them. Excellent experience from start to finish. read more

Absolute excellent communication and service, including follow up. Reasonable price for rat extermination from my furnace room. Very friendly and competent workers, on time and answered all of my questions. Best company in the entire Bay Area! read more

We've been dealing with a rodent problem for several years and have cycled through a number of local pest control companies who have made promises to solve the problem but ended up giving up and also not respecting their own guarantees. Attic crew was the first to actually deliver not only on continued and persistent remediation, but also incredible support and service. Jay is knowledgeable, helpful and amazing to work with. Highly recommend this company. We also used them for insulation and the team was efficient, respectful and clean. read more

Thought critters might have invaded our house so contacted Attic Crew to check the attic and the crawl space. It's a free, no obligation, evaluation from a company that's helped thousands of homes and with 5 stars on Yelp. I messaged on a Sunday and they replied within minutes. I provided our deets and explained we had a small opening to the attic. Almost instantly we had an appointment on Tuesday. Don arrived promptly, put on his special gear with a breathing regulator, and checked both the crawl space and the attic. He provided periodic updates during the inspection. Despite our worry, he found no evidence of any infestation. We were obviously relieved. All in all a fantastic experience and we wouldn't hesitate to use them again or recommend them to others. read more

Attic Crew - Lots of customers (from their web site) - Insulation Installation Near Me - Palo Alto, California

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Jimmy and crew were very respectful and ended the project an hour earlier than anticipated. Very happy to get the replacement insulation taken care of before the end of year read more