Great company! We had a swarm of subterranean termites that left hanging tubes from a ceiling joist next to a closet at the garage/home junction. Dry wood termites were found at several joists/ceiling points in the loft. Ross, their inspector, was friendly, informative & very thorough - he was the only one from the 3 companies we contacted who suggested also drilling inside the garage slab, closet slab as well as on the home exterior perimeter. He wrote up proposals for both tenting/local treatment for the dry wood & soil treatment for the subterranean. He noted that there was some problem with the garage/wall junction for doing a thorough tent treatment. He was also very patient with my numerous follow-up questions. We opted for the local/soil treatments since we are living in the home - both proposals carry a 3 year guarantee. Eric, who did the treatment, was polite, friendly & respectful of our property. He ensured the garage door was closed when he wasn't working there, closed & locked exterior gates before letting me know that he was done. He was very thorough & informative. I liked that he verified whether we had pets & also offered to put on shoe covers. He cleaned up following the treatment & gave me information regarding the patched holes. We did a lot of prep work prior to treatment as we had a number of edible plants next to the foundation (PSA: do not plant grapevines next to your home foundation - termites love the subterranean home & treatment to send them packing stays in the soil for several years; we relocated all edibles as AI said this was a "choose 1 situation": the termites or the harvest.) We did this because we chose to use Termidor which has a long soil life & we really don't want to have the house fall down around us. Another shout-out to the office staff. Everyone that we talked with/emailed with/etc were very professional & engaging. One last thing: Price was very competitive. The deciding factors for us were the thoroughness of the proposal as well as the 3 year warranty. read more

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We called PTS for localized termite treatment and Eric was great to work with. He was on time, very friendly, and professional. He did great work and answered all of our questions (from safety to post-procedures). Most notably, he was very neat and clean with his work - highly recommend. Thank you Eric! read more

There's a ton of termite companies in the bay and I'm glad I went with Proven Termite Solutions. Ryan was the sales contact I worked with and he was very friendly and helpful in explaining what's needed, and tailored the services according to our needs. Unlike other companies I contacted, he wasn't pushy on suggesting fumigation since our place was fumigated 5-6 years ago. I ended up going with their Boracare preventative treatment in the attic & crawlspace, plus subterranean termite treatment around the perimeter. Price was very reasonable. Dennis and Eric were the operators who came on to perform the work. Both were super friendly and patient in explaining what they were doing. I would definitely recommend trying to work with both of them if possible. Great experience overall and will definitely recommend to others! read more

Wow these guys are AMAZING!!!!!!!!!! Eric and Ryan were very professional and did the job quickly. Please give these to guys a raise. read more

Had a great experience with PTS thanks to Eric. He was on schedule, professional, helpful and knowledgeable. Highly recommend!

The team; Eric and Dennis came out around the time they said and was very polite and thorough answering any questions. They were very respectful of my property and completed the job as explained. Job was for subterranean termites, they treated the crawl space, perimeter of the house and in the garage. Thank you. read more

I was so impressed with Proven Termite's professionalism while they were fumigating my next-door neighbor's home that I wanted to share my experience. My initial concern was the health effects of the fumigation gases due to my home's proximity to the tent. I spoke with a worker on-site, and also called the office where I talked to Paul and Chris, the manager. Each person I interacted with was extremely helpful and professional in addressing my questions. They even called me before removing the tent so I could leave the area if I felt more comfortable. Given the company's dedication to customer service, if I ever need termite services, I'll definitely call Proven Termite. read more

Eric and Reza were wonderful to work with. They were very friendly, professional and knowledgeable in what they do. Thank you!

Proven Termite Solutions did great preventative work at our home. Our neighbors had an infestation so we called PTS out to do both tenting and subterranean prevention (they fumigated our home about 15 years ago too). We were initially upset that some pavers close to our home were drilled through as part of the process, but they stepped up and covered the full cost of swapping them out (we luckily had leftover pavers from the landscaping project). Mistakes and miscommunications happen--what matters is how a company responds, and they made it right. I find them trustworthy and recommend them! read more

Ryan did subterranean treatment for our house. He was on time and explained everything very clearly throughout the entire process. The service he provided was thorough and efficient. Communication with the office was also easy through phone calls and emails. I recommend PTS to anyone looking to treat termites in South Bay, and I would definitely use PTS again. read more

Proven Termite Solutions - drill on concrete - Pest Control Near Me - San Jose, California

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I noticed some hollow spots in my floor and initially suspected termites. After going into the crawl space, I also saw some small holes on the underside of the floor, which increased my concern. I contacted Proven Termite Solutions and sent them the photos I had taken. They assigned Jim to come out and evaluate the situation. Jim carefully examined the floor, reviewed the photos, and explained that the damage was caused by fungus rather than termites, noting the absence of termite pellets. He didn't stop there--he also inspected the soil around the foundation and checked the gutters. During the discussion, he helped me connect the issue to a period a few years ago when my chimney had been uncovered, which likely allowed moisture into the structure. His explanation made sense, and I've since treated the affected areas accordingly. I really appreciated Jim's thorough inspection and honest assessment. It was clear he was focused on giving an accurate diagnosis rather than selling unnecessary treatment. I would highly recommend Proven Termite Solutions. read more

Jim is the man. He responded right away about my inquiry into termite treatment. They do subterranean and drywood. The treatments they use are the same ones Jim has used in his own home, so you know it's going to be family friendly. I was on a tight schedule with personal and work travel, and Jim was very good about getting the job done and quickly sending over the Completion Certificate. Price? Don't even bother with other business. Too many are in the business of ripping off clients, not getting rid of termites. I can tell Proven Termite cares more about reputation than short-term dollars coming in. Seriously, I'm going to refer them to all my friends. And tell them to avoid the other businesses! Highly recommend Proven Termite. Call them now. read more

Upon discovering termite activity in my home, called PTS for a visit and inspection.. An appointment was made, and at the promised day and time Jorge Gonzales reported at my door. He inspected the premisses and explained in details his finding and gave me the solution to my plight. The next day received an" Estimate and Work Authorization". Jorge reported on the time and date to complete the work and was a pleasure to work with Jorge was professional and a pleasure to work with. Will call upon him if the occasion arrises. Kudos to the team PTS. Have been doing business with PTS since 5-5-2020 and they have never let m down. Benisons. Willy. read more

Fumigation sounded so stressful, but Mark was so casual about it as it was his daily job. Until the process completed we were so nervous what will go wrong as it is to deal with different teams and how it will end. But it was so transparent, every detail was just needed, nothing over whelming information. That made it so easy to prepare and hand over the house. We left major electronic valuables but nothing was touched and all fumigation completed and handed off right on time. read more

Ryan & Eric did a great job of applying preventative treatment for termites, including our crawl space, attic and around our home. This is our second experience with PTS. Thank you! read more

I had a great experience with the termite service, thanks to the technician Dennis Bullard. He was professional, knowledgeable, and took the time to explain the process clearly. The service was thorough and efficient, and I felt confident the job was done right. Highly recommend asking for Dennis if you need termite work. read more

Dennis was the tech assigned to my home. First step that I really appreciated was that he called ahead of time letting me know his ETA. Really appreciate that heads up as he promptly arrived on time and allowed me to prepare. Dennis walked me through the entire process and clearly explained the treatment and how the termites would be impacted by the chemical solution. He was extremely personable and exhibited a deep knowledge of the process. He was patient with all my questions and really took the time to help me understand everything. In terms of the job, he was extremely efficient and the work area was left clean. Thanks Dennis for making the process so painless! read more

A total overall good experience! From getting the estimate to the Orange oil - the service was always friendly and on time. A special shout out to Dennis and Eric who did the final work! They were friendly, courteous and answered all my questions. If you have termites - don't hesitate to call this company!! read more

We had a major termite problem - one of the companies we got quotes from said it was amongst the worst they'd ever seen. Working with Ryan from Proven Termite Solutions was fantastic. He was professional, knowledgeable, and most importantly, honest about what needed to be done. Ryan took the time to explain every step of the fumigation process in detail, answered all of our questions, and made sure we felt comfortable from start to finish. The crew worked efficiently, treated our home with great care, and finished on schedule. Would definitely recommend Ryan and Proven Termite Solutions to anyone dealing with something similar! read more

From start to finish, the experience was excellent. Dennis was professional, knowledgeable, and very thorough. He explained everything clearly and took the time to show me what to look out for, which I really appreciated. It's rare to find someone who genuinely cares about educating the customer. I felt confident and at ease after the visit. Highly recommend this company and especially Dennis. read more

I wanted to get a spot treatment for drywood termites, for my townhome, which were coming out of my sliding door. My sliding door was coincidentally getting replaced on Sep 8.I called initially on Aug 29 and was told someone could come by early next week.I was hoping to get someone to treat at the same time my door was getting replaced.I could get someone to come only on the following Thursday and I was told I would get a quote and it never came.I missed the window during which treatment could be done.Person who came during the sliding door install was only interested in fumigation ,despite my telling him that it was localized to the sliding door and proceeds to immediately walk out when I declined fumigation. read more

Great company to work with. Raymond inspected the property and, instead of upselling fumigation, called out the risks of doing it and proposed an alternative solution. The quote was very competitive, and the scheduling was a breeze. On the day of the job, the guys showed up on time, had researched the property disclosures, and knew precisely what they were doing. We got dry wood and subterranean termite treatment plus bora care. They walked around the property and were kind enough to access all the areas, including those not in disclosures, and make us understand the signs for future damage. They also pointed out all the structural elements they saw while inspecting the crawl space, some to our delight. Highly recommend them for termite solutions. Timely, professional, and knowledgeable! read more

Do fumigation with them, nice service, price is reasonable. Will recommend to friends.

Jim was a great person to work with. From start to finish he answered all my questions. He was the most professional of all the companies I received quotes from. read more

Responsive , ontime, and professional Answered my questions and concerns via email , phone and text Provided clear instructions on how to work around an attached fence to the house. Fumigation went smoothly. Marc, the manager, provided after hours support when the safe to re-enter notice was blown away by wind. And, reasonably priced. read more

Great service, great price. I dont have depth of knowledge on what was done. From what i can tell, they seem to be super efficient, and seem to be doing a great job. Not looking to oversell. read more

Updated: This review is a checklist for those who are sensitive to any type of harmful substances in the air. I am a tenant at a small 4-unit apartment complex that was recently fumigated with Vikane & Chloropicrin by PTS. I am healthy & don't have asthma. I am sensitive to dust, mold, and allergens. I highly value honest reviews, and just want to share what I wish I knew before signing off on fumigation by my landlord. Common questions I had, and what my advice is for you: 1) Is there residue? There was a thick film of white dust left on my furniture (desk and side table) that was left inside the apartment. I learned that it's due to the windows staying open during fumigation. I swiped my finger along my table top, just to check, and a layer of chalk-like residue remained on my finger. They told me it's not toxic, but I suggest definitely do a thorough cleaning before moving in your items. Even hire a cleaning service. Recommendation: Move all your furniture items into a U-Haul rental truck during fumigation, if you have an extra parking spot available. Don't forget to buy a lock that fits the truck latch - it doesn't come with one. 2) Is it safe to return the same day they take off the tent? The ventilation process, is done with the tent still on, and for 22 hours ish. According to the CA regulations, it's following protocol, but for me, I chose to wait an extra 4 days to return to my apartment. Even still, I had dizziness, headaches, and shortness of breath. This led to me having a respiratory induced panic attack in the early morning (this was my first time having a panic attack, so I didn't know numbness in my hands, was more likely due to panic attack, rather than vikane/chloropicrin toxicity). I went to the ER, got several lab tests and x-ray for lungs, Hospital bill was $17,000, with insurance, my out of pocket was $3,000. A huge bill, for something completely unexpected. 3) Are there health risks from fumigation? Anytime there are lethal chemicals/pesticides involved, of course there are risks, and you sign a paper noting that you're aware of them. However, if you're worried at all about your health and post fumigation air quality, I would read up on fumigation alternatives before going through with it. I didn't do enough research, and just trusted what I heard from my landlord, but each person will have a different reaction. Had I known I would have respiratory issues, panic attack, ER visit, cancellation of work/personal plans, and a large medical bill, I would have asked my landlord not to get the fumigation (he offered to pause it since we were the only tenants in a small 4 unit building at the time, but I didn't think I would have breathing difficulty upon returning). 4) What happens if you call poison control? I called the poison center number listed on my door post fumigation, to learn more after my visit to the ER, but found the number is completely unrelated to PTS. They said they know nothing about fumigation and cannot share info on how to ventilate the room better, but their response was that any respiratory issues are due to the Chloropicrin (similar to tear gas) agent that was used - it has a chemical half life of around 20 days depending on the temperature & amount of sunlight (in dark cool spaces chloropicrin can last longer. Even still, we had this fumigation Sept 8th, and it was relatively warm, but we don't get sunlight in most of our building, so this could have been less favorable for me). 5) What can you do, in the event that you have symptoms post fumigation? At the first sign of fumigation, you must contact PTS. Don't contact your landlord, or poison control, call someone at PTS directly, or have someone call on your behalf if you're unable to. At any sign of light headed-ness, dizziness, shortness of breath, tightening of chest, call them (don't email or text). Contact PTS right away, and get another place to stay for the night to reduce any other risk of exposure. Have PTS come out and re-test the levels of Vikane and Chloropicrin, tests near vents and areas that might have trapped chemicals. Keep a log of your symptoms, and log your communication in written form with PTS staff. This entire experience, lasted 30 days, from pre-fumigation prep, staying at my parent's place for 2 weeks, until eventually returning to my apartment. Thankfully, Andrew from PTS came into the picture and brought an honest and empathetic perspective to my incident. He helped me feel safer at my apartment, and spoke with the utmost respect. You should definitely request to get in contact with him if you're having any concerns or worries, pre/post fumigation. read more

Fantastic experience! The company was responsive, punctual, and offered competitive pricing. Raymond provided outstanding service--professional, knowledgeable, and a pleasure to work with. I first heard about this company through a coworker and couldn't be happier with their recommendation. I'll gladly recommend them to others as well. Thank you, Raymond, for making this process so smooth and stress-free! read more

I bought my first house and needed fumigation. It was my first time going thru this process. I spoke with Crew Lead Jim and a few ladies from the office they all were very professional and had a lot of patience. Over all service was impeccable. I highly recommend. Happy customer. read more

Sloppy. Careless and this is how we do it. Ryan, inspector and sales, was helpful and patient, for he was available to answer most of my questions. Things unraveled after that. 1-I had set the date for a Tuesday, changed for an earlier date and was given a Friday, which meant I would be out of the house for 3 nights not two. I was not informed about the extra night. 2-Day one- Tenting. Crew shows up it's over 80 degrees and I noticed there is a 10-12 inch rip in the tarp. They glued the hole with tape! The tape/glue does not seal the hole. I mentioned this to 2 crew members, they are dismissive and leave without fixing the hole. I photograph and send images to office on Friday. Get the response that it's the weekend and 'we are closing at 5 pm', my problem is transferred to Andrew, service manager. I send a video that shows the tape flapping in the air! He has 'plans' and can't come the house to fix the problem, he sends no one else to fix this the next day. Gas is leaking out of tarp. Gasp! 3-Day two-He comes the next day and sends a crew to repair mid afternoon. The new crew stops by and repairs the rip and added more poison. I did not see this happen. 4-Day four-Tent is removed on Monday and the crew had turned on my tv so this was on for 4 days? Why? Was the crew watching tv? I had removed all the food from the refrigerator and they also decided to leave my fridge and freezer doors open and running for 4 days! They needed to unplug or leave it closed, there was no food. Such incompetence and carelessness, unbelievable. 5-I contacted PG and E about electrical usage, I was informed that usually I use 6.2 kilowatts a day, on those four days, spiked to 18.6. this is not a lot of money, however the wear and usage on my appliances is important and disregarded. Refrigerators are designed to turn on and off not run 24-7, this placed much strain on the compressor. They also broke a sprinkler head. 6-Andrew's solution is to give me an extra 2 years on the warranty. Really? What does that mean, basically nothing. What about my appliances? Sprinkler head? 7- I have zero faith that this job was properly done, mainly because the rip was repaired a day after, not while the original crew was there. Further, Andrew had plans that did not involve resolving company problems. His first crew failed to do the job properly even though I spoke to them before they left. Andrew dropped the ball, when he did not show up on Friday to fix the problem, on day one. Incompetence. It is now several weeks after the fumigation and now I am being swarmed with ants! I have spent the last 3 weeks fumigating all around my house. Laying out ant traps and ....OMG! What is happening?! No excuses. read more

Proven Termite Solutions - Hole on the side of tent, carelessly taped! Gas escaping. - Pest Control Near Me - San Jose, California

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Very professional. Came on time & explained the process of subterranean termite treatment. Alerted us to other areas of termite activity. Carefully drilled without any tiles breaking. Thank you Dennis & Eric for job well done! read more

UPDATE: I'm upgrading my review because of the quick and thoughtful response from Jim Weed, of Proven Termite Solutions. Although I am not a client, he reached out to apologize for our experience and to listen to my concerns and suggestions about what would have made the experience better. I believe he took in the feedback and will address the issue. Jim showed that good customer service is in a time when a lot of business do not do that. I'm not sure why I'm giving this business two stars instead of one star. Maybe because the scheduling was smooth, and the technician showed up. After that, no thanks. First of all, the technician called 1.5 hours ahead of the appointment time to let me know he was on his way. I needed to meet him at the property, so I wasn't able to get there in time. He met with the tenant instead, and she confirmed my impression that he was patronizing and cursory. We had already identified one area of concern. He looked at that, confirmed it was an infestation, and declined to inspect the rest of the property. Instead, he provided an estimate for a treatment and a second (higher) estimate for a treatment with a warranty. He ensured me that this treatment would take care of the issue. Meanwhile another inspector (from Mighty Mite) who came in the afternoon found several other areas of infestation, which he clearly explained and demonstrated as infestations. Not only did Proven Termite lose out on a potential customer, they lost what would have been a more lucrative treatment if they had provided an accurate estimate. read more

I had Proven to do the termites treatment and Ryan Cornelius Of proven termite did an excellent job with our soil treatment at our property in Cupertino for termite prevention. He was very knowledgeable and explained each step of the process clearly. He worked carefully and made sure everything was done correctly. read more

The best termite company I dealt with. Service was excellent in every way. Raymond is number one and my family worked with him several times. The 2 guys who came today to do the soil treatment came right on time. Finished the work efficiently and fast. Very respectful and polite. Very reasonable pricing compared to others read more

Ryan and Eric are a great team. They are professional and explained what they need to do clearly and did the job quickly and left the place clean. Highly recommended read more

Great service! Workers came in and put up the tent real quick and respectfully. Raymond Bustinza was very helpful on what we needed for our fumigation and was very knowledgeable about termites and pest. He also helped with pest prevention. I'll be using this company again because of him. Thank you Raymond! read more

Amazing people, Mark the inspector has 30 years experience in the industry, super honest tremendous accommodations to our needs. Very professional company read more

Eric and Dennis did a fantastic job of termite treatment on our home today. They were very thorough, knowledgeable and professional. I highly recommended them both. read more

Daniel and Ryan did an excellent job with our termite control. They were professional, thorough, and made the whole process easy and stress-free. Highly recommend their service! read more

Raymond, our inspector from Proven Termite Solutions, was very professional and reassuring throughout the whole termite treatment process. He was extremely flexible and accommodating, even though we had some last-minute changes and other unique considerations about our project. We had many questions about exactly how the treatment worked, what chemicals would be used, how it would be applied, and any consequences for health or human safety that may arise. He patiently answered all our questions and promptly provided all the information we asked for in order to help us decide on the right treatment option. Merilyn, Chris, and everyone else in the Proven administrative office were incredibly communicative and responsive to all our questions as well. During working hours there was always someone who picked up the phone right away and answered whatever logistical questions we had. If we had technical questions they could not answer, they immediately contacted the right person and followed up with an answer via email, text message, or phone calls, within just a few hours. Merilyn and Chris were especially friendly and patient with our family and made a very strong positive impression on us. It was very helpful to know throughout this stressful process that we were in the hands of such competent and efficient professionals! On the day of the actual treatment, Jorge and Rega were on time and very polite. They repeatedly checked in with us to make sure my concerns and questions were addressed, and took care to clean up and leave the house in great condition. They were clearly very competent and experienced; you get the sense that they have done this a million times. Finally, the PTS warranty also gives us extra reassurance that they are motivated to do a thorough job. Of course, we hope we will never have to use it, but in the worst case, we are relieved to know we can call on PTS to come back and help us again if needed. We are so glad our friend referred PTS to us, and we unreservedly recommend PTS and their team to anyone facing a nasty termite situation in their home! read more