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Vanguard Termite Control

4.9 (110 reviews)
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Services - Vanguard Termite Control

Pest extermination

Pest inspection

Indoor pest preventative treatment

2 More Services

Outdoor pest preventative treatment

Termite extermination

Vanguard Termite Control Photos

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Tl;dr - CEO calls up clients to bully client on price mistake, repeatedly throws employee under the bus in a repugnant way. Vanguard gave us a quote over a year ago so I called them out to inspect for an updated quote on fumigation for termites and wood boring beetles as the old quote had expired. The inspector, John, apparently a new hire, was extremely courteous, informative, and a joy to be around, which is why what happened later left such a sour taste in my mouth. He provided a quote for $4526 for fumigation of one structure. After attempting to lock in the quote, I received a phone call from the CEO of Vanguard (George, I believe) at 8:30AM telling me that the quote was "a typo" and that they would lose money at that price and they could not provide service at that price point. The new quote was for $5800. I replied that I felt this was a scummy practice, at which point the CEO started yelling and talking over me for the remainder of the call. The CEO threw his employee under the bus repeatedly and said they would honor the original quote by trying to get "the inspector to cover the difference." Setting aside the fact that this CEO is singling out an employee to cover his business' operating costs, this is a failure of training on the company's part. Any reasonable CEO would say at this point, "we've made a mistake and we'll split the difference with you," or at a minimum, apologize. Vanguard does not have a reasonable CEO. The CEO further stated that I "was being recorded" in a threatening voice. I asked why he would mention that, and why he was talking over me constantly. He replied, "Bro, I'll talk when I want." He also mentioned how many millions he does in business and why a job like this was inconsequential for his bottom line. All in all, pretty repulsive stuff to hear from a CEO. He then had the inspector call me directly to profusely apologize, rather than apologize himself. Of course John, the inspector, was courteous as always, but it felt really gross for a CEO to make his employee call a client to grovel for forgiveness for the CEO's blatant unprofessionalism. The worst part is, I feel like he may punish John for this, who was the only person I've interacted with from this company doing a decent job in the first place. All in all, a very negative experience (except the inspector, John). I would avoid putting money in this CEO's pocket.

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17 days ago

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1 month ago

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2 months ago

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2 days ago

Nicely executed termite fix. I am thankful to Vanguard Termite control for your professionalism

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2 days ago

Gabriel has done a fantastic job. He is super knowledgeable and nice to work with. Highly recommen!

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24 days ago

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26 days ago

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2 months ago

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20 days ago

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1 month ago

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3 months ago

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1 month ago

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1 month ago

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2 months ago

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2 months ago

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7 months ago

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2 months ago

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2 months ago

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2 months ago

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3 months ago

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3 months ago

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6 months ago

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2 months ago

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7 months ago

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3 months ago

Gabriel and his team did good job. They're very patient and professional, and gave good warranty.

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2 months ago

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7 months ago

Termites killed. Good Job. We would rehire this company again and refer them to other clients.

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2 months ago

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7 months ago

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9 months ago

very prompt and great quality service provided. Friendly and very helpful. Fair pricing.

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7 months ago

Great people to work with. Highly recommend. Fastest response time and work was completed efficiently.

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9 months ago

Jim is very knowledgeable and provided a very thorough inspection. I would recommend this company to others.

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4 months ago

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9 months ago

Great work! Fast and professional! I would definitely recommend for anyone who need this service!

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3 months ago

They did an amazing job. The inspection was very thorough. Treatment was quick and easy and the cost was below average.

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6 months ago

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9 months ago

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10 months ago

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7 months ago

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8 months ago

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Ask the Community - Vanguard Termite Control

Review Highlights - Vanguard Termite Control

They detailed out the process and Gabriel spent time explaining the details after the service was completed as well.

Mentioned in 24 reviews

Read more highlights

Critter Control of San Jose

Critter Control of San Jose

(258 reviews)

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I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

Our normal contractor was too busy so they referred us this competitor, but warned us that they may…read morebe busy also. Sure enough, they were busy but agreed to schedule a visit. They are more established and use automated email and phone answering systems. The assigned technician is very knowledgeable and patient in explaining what he found and although the quote seems high to us we feel it's worth it as long as our problems are resolved.

Vanguard Termite Control - pest_control - Updated May 2026

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