Have had initial service. No problems since. Have appt to return in 2 months. Tech seemed very thorough. Thanks

I had put in a request through yelp for local fumigation - I met with Giovanni, he was professional and provided a quick and complimentary walk through/quote. There were some issues with scheduling and removal of the tent with the company that Pacific Pest contracted with (costless fumigation); ie arriving earlier than noted (1.5hrs without notice), verbal argument regarding our keys (worker would not release our key so we could make a copy at Home Depot), broken light from the roof shingle, dead plants in front of the yard, and removal of fence. I had to reach out to get these items fixed (light fixture/fence). While the fence was fixed, the light was taped back onto the shingle. The flowers were established prior to tenting and unfortunately did not make it post fumigation. Overall, the job got done but there were minor hiccups along the way. I'm glad the fence was replaced but felt more care could have gone into the plants and light fixture and overall communication. read more

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Setting up an initial visit went pretty smooth. Lamar was very responsive and got things done. I was referred to them by another exterminator. I had recorded what I was hearing and wasn't sure what it could be or how I be rid of it before more damage is caused. Minh was assigned to come over. Initially, I was told to try some things I had already tried. I unplugged all electronics in case it was some electronic static noise. For a moment, it went silent and the sound resumed. I then got a mix of suggestion like getting some vacuum bag and pumping in pesticide myself which was probably not trivial to do on my own (as well as finding a bag that would fit the item in question). I was then told that he could probably just find me a fumigation site and just leave the item inside the site. I'd have to pay primarily for labor to carry it over. I said great, send me a quote. All this went on well up until this point. I didn't get any quotes. I messaged them a few times. Not sure if I got a Google voice number and these 2-3 messages just got dropped. At which point, I didn't feel great continuing business with someone who could not just respond professionally. Like, "I misspoke...I don't think we can do this fumigation we had discussed" would have been enough vs just ghost tactics. read more

== update Sept 13, 2025 === We went to the Small Claim Court in San Mateo County, and the judge entered the judgment in our favor on July 9, 2025 (see attached picture). The decision was: ``` Defendant (name, if more than one): shall pay plaintiff (name, if more than one): $5,050.00 principal and: $185.00 costs on plaintiff's claim. ``` However, as of today (2 months after the judgment), Lamar still refuses to pay us the full principal as ordered by the court. They said they can only pay the window company, and I don't understand why they're so unwilling to cooperate. I will take my legal right to collect 10% interest per year according to Code of Civil Procedure § 685.010, but I really suggest people please look somewhere else. You don't have to put yourself into this mess and deal with all the unpleasant issues. read more

I would not recommend this business. They came to perform a routine fumigation for us. Throughout the process, they had a bunch of people asking redundant information over and over again. Upon finishing the job, and they ended up causing paint damage on our door and became unresponsive when we asked them to look into the damage they caused. I would avoid doing business with them. read more

Pacific Pest Management - Paint damage - Pest Control Near Me - San Jose, California

On Saturday we discovered an infestation of an insect unknown to us. Angel answered the phone and asked me to send a picture of what we were seeing. He quickly identified the insect as "flying ants"! These were coming into our family room the seam between the wall and ceiling. Angel was at our house within an hour and started a treatment that would at least resolve the issue until further work could be done on Monday. He went above and beyond on a Saturday! Pacific Pest is our regular provider and we have had no issues with the service. I recommend this company. read more

Great communication and a very nice competitive bid. They also offered to do a free inspection. read more

We have 3 boxes, twice they have either left poison on the concrete near the trash where my dog walks or simply didn't close the box lid so my dog could just open & eat the poison. Both times it was very clear there was a small dog. This is not rocket science. The job is so basic, these are sadistic people. No one in their right mind would be so careless. I specifically told the guy to not leave poison packet bits this time around to be careful. Then he just left the box ajar so my dog could just go in an eat it. And die. How careless or dumb can you be. Does not make sense. The people they hire are not to be trusted. They might kill the rats,but they don't care if they kill your dog either. read more

Pacific Pest Management - This is the dog that they saw & still was not careful to keep her safe. - Pest Control Near Me - San Jose, California

Pacific Pest Management returned my inquiry immediately and provided specific and useful information. Using some Yelp functionality I uploaded photos of flies that were in my home. Angel immediately called and identified the fly species and guided me towards countermeasures. Follow up service and communications have all be clear and timely even though I can tell Pacific Pest has been busy. Most of the pest management services to which Yelp forwarded my photos did nothing or sent an automatic reply equivalent to nothing -- this was roughly aligned with my low expectations for anything automagically working out well if it involves Yelp. read more

We have been using Pacific Pest now for the past 4 years and have been super pleased with them! Over the past month or so, the ants have decided that our backyard was not enough for them and they wanted to reside in our kitchen as well. We called Pacific and they had Christian come out the next business day. Not only did he take the time to listen to us and what has been happening but he carefully looked at all the places in the kitchen to see where they were. He then carefully applied the bait and explained what he was doing and why. Next, Christian sprayed the outside. This was the most thorough spraying of our property that I think we have ever had. He then checked in with us again before he left. Bottom line, the ants are no longer running amok in my kitchen and we are extremely pleased! Christian was awesome!! Such a professional, knowledgeable and nice technician. read more

Angel came to provide an estimate after my request, and he was both professional and friendly. The project started soon after I decided to work with Pacific Pest. Chris sealed all potential entry points to prevent rodents from getting into the house, while Steven set up and monitored the indoor traps. Steven was highly efficient and professional, giving me confidence in their pest control services. If only Chris and Steven had handled the job, I would have given the business a 5-star rating. However, we had another technician come between Chris and Steven, and our experience with him was disappointing. He didn't seem skilled at setting up traps and arrived with very short notice--sometimes as little as 30 minutes--before leaving a missed appointment note on our door. On one occasion, we were actually home, but I never heard a knock or the doorbell. Due to this unpleasant experience, I can't say I am 100% satisfied with Pacific Pest. Still, I recommend Pacific Pest Management. read more

My house needed repairs before we tented the house. The technician Steven did the repairs. He was awesome to work with. He was professional and was honest. He arrived at the correct time. He did the work he was supposed to do. He cleaned up everything that needed to do. Great employee. Also I was nervous about getting ready for the fumigation. I was was making myself sick. Since I have never done this before. I didn't know what to expect. Lamar came to our house the day before to do the necessary work for the fumigation the next day. Lamar reassured us about the procedures. He explained what would need to be done and why. He answered all of our questions. He made the process look easy. After he left I was able to relax. He was friendly and professional. So far every person I spoke to were kind and helpful. Thank you so much read more

After contacting several vendors, we decided to go with Pacific Pest Management to fumigate my parent's home as they were experiencing a termite infestation. They were competitive in their bidding, quick to respond, and we overall felt safe and educated during initial inquiries and communications. It wasn't until contracts were sent over that we realized they contract the job out to subcontractors for the actual fumigation work. This honestly would not have been an issue for us if we didn't experience several major issues during and after the fumigation work including: -Leaving the property unlocked and gate open after leaving the premise for the day. -Damage to the property after fumigation that was not disclosed. -Refusal to pay for said damages despite CCTV evidence and no liability waiver for that type of exterior damage on the contract. While Pacific Pest Management helped to facilitate the discussions between us and the subcontractors, they ultimately forced us to chase the subcontractors for restitution. A process that took over 3 months, with multiple frustrated emails and calls. On an unrelated note, after the termite fumigation, my parents experienced a massive ant infestation which they never had before. Did some Googling, and apparently all the dead termites become a significant food source for ants and attracts them to the home. They were never warned of this, as a heads up would have been appreciated to be able to take proactive measures in advance. read more

On time. Pleasant to work with. Efficient with reports. A great guy. Recommendations were given as to how to prevent rodents from entering the building. read more

We have some rat activity in our attic and called Pacific Pest Mgt to help us. Kyle Lowery and Steve Winn both came out and did an amazing job!! After just the first visit, we stopped hearing rats. Highly recommend them if you hear those pesky rodents!! read more

I've used this company a couple times for ants and had a good experience. The ant problem was taken care and they were polite, nothing too memorable beyond that. I liked them also because they don't force you into a subscription, they will do a one time spray if that's what you're requesting. This last time I was blessed with a tech named Alan. Initially he was a little late because be got stuck in traffic. I honestly was a bit annoyed and wasn't the most friendly with him initially but he handled it so well and was apologetic. When he did arrive, he was so polite, professional, and personable. The ants were taken care of, he was friendly and super knowledgeable. Next time I have an ant issue, because of Alan, I will without a doubt use them again, and will be requesting him again. Thanks Alan! You're the best! Highly recommend! read more

Pacific Pest offers a thorough service including elimination, exclusion, and sanitization. They are prompt and professional. They also guarantee their work. read more

We have been a client for couple of years with a quarterly spray contract mainly for ants. Pacific Pest continues to provide excellent service. This month we had a recurrence of ants between scheduled spraying and the company came out promptly twice to respray no charge. Our technician (Alan Newman) was professional and competent. We have had a number of pest control firms over the years and Pacific Pest is a keeper! read more

Pacific Pest Management arrived on time and worked throughout the day to thoroughly remove all signs of rodents as well as removing all old insulation and installing new insulation plus setting traps to make sure our house was completely rid of any pests. They have come back each week for the last 4 weeks to check the traps and look for any trace of any pests. Our house has passed each week and they will now come once a month as part of the contract. This contract is completely transferrable and since I have just sold my house, it is being transferred to the new owners at no cost to them! read more

Kyle L., Rodents and Repair Manager is the best I've worked with. He is very thorough in his work and took the time to show me all the entry points he enclosed, He caught a Norwegian rat the first week. Kyle has an easy-going manner and patience so he's pleasant to be around. If you have a rat problem I highly recommend Kyle at Pacific Pest Management. read more

Pacific Pest Management has been great to work with. Steven worked tirelessly sealing my home. Highly recommend.

Dan was quick, clear and helpful. He brought us peace of mind and an easy path to solving our bug problem.

We signed up for the reoccurring pest treatment (our home has a *ton* of bugs), and our experience has been great so far. Our initial treatment was lackluster, but Pacific Pest took the feedback extremely well, quickly sending out another person to do an additional treatment (doing a much more thorough job that time). I want to give a shoutout to Alan in particular. He's very friendly and explains everything he's doing. He works hard to make sure that he gets everything right and that you're taken care of. Rarely have I seen better customer service from a firm. Highly recommend! read more

We're getting ready to sell our home and had Pacific Pest Management come out to do an inspection and report. The technician was friendly, respectful, knowledgeable. The report is clear and they helped talked through options. Easy to schedule with. read more

Winn and Kyle are doing a great job. There hasn't been any more rats after their initial visit. They have one more checkup visit and hopefully that will solve this rat issue for a few more years! read more

This rating is for the manager Minh Vo. He took care of me when his employee dropped the ball. The employee over promised, lied and does not follow up when he was suppose to. I am glad I called Minh Vo, he took over the situation and rectify it. Thank you Minh Vo, you deserve a raise. read more

Pacific Pest did a great job replacing some dry rot and termite issues on our home. Particular shout out to Kyle! Nic work, thanks.

Very responsive, and provided clear details about the project. Christian our technician "awesome & polite"! read more

We moved into a new place about two years ago that seems to always have ants wandering in when the weather changes. As things started to heat up this year, I finally got fed up with trying to fend off the ants by myself. I sent in a request to Pacific Pest Management for an appointment on Saturday and they got back to me on Monday saying they had appointments available the next day. The appointment window was from 11 AM to 1 PM and Kevin came at about 1130. He was really efficient and he sprayed our garage, backyard, house perimeter, and he even got the windows too. Ants were my main concern but he also wiped up some spiderwebs, which was really nice because I'm accidentally walking through webs all the time. They were running a special for $99 for every other month treatments, which was good for my budget too. It was perfect that Pacific Pest Management was able to send someone out so quickly, because it got kind of warm in the days after Kevin came to spray. Every time it gets over 75° It seems like the ants send the whole squad into my house, but the high yesterday was 79° and I did not see any ants at all. I absolutely hate ants, and they cause me a lot of anxiety being all over my stuff, it was such a big relief to not see them! I wish I had pulled the trigger on this sooner! read more

I've been having bug bites in the last week or two, so I looked for a company that can help me. Pacific pest management got back to me quickly and identified the issue after consulting + looking at the photos. They also went over what options I have and never once pushed me toward certain option. They wanted me to choose what's best for me and my family, in addition to thoroughly explaining what the problem is and how to resolve it. I would recommend this company to anyone having pest issues! read more

Pacific Pest is working to address the rodent issue at our condo complex, and so far it's been a really good experience. Specifically Kyle and Winn have been great -- super professional, easy to talk to, and very thorough. They're taking a careful, step-by-step approach to figure out what's really going on, and you can tell they know their stuff. We feel confident we're on the right track with them. Such a day-and-night difference compared with the previous contractor. read more

Kyle Lowery gave a 5-star service. He was prompt, friendly and knowledgeable. He covered his shoes before coming into my home without asking. He removed a rodent and was proactive in completing a minor repair so the issue wouldn't happen again. I would ask for Kyle on your next service and you won't be disappointed! read more

We started hearing some scratches in the attic and called Pacific Pest Management right away. They are very responsive and have a great customer service. They scheduled an appointment right away and showed up in a couple of days. Kyle is very experienced and professional. He set up traps, sealed the entry points. In only a day we were able to catch 3 rats. I would highly recommend working with this company and Kyle! read more

I made an appt and it was confirmed. They message me the morning of the appt to ask me if I have an appt. When I send them a screenshot of the appt they tell me sorry it's not available and we have to reschedule. Don't trust this company with your fumigation if they can't even show up for an initial Inspection. i was dealing with a disorganized individual named Jo. read more

This review is for our inspector - Sandy. We recently found evidence of termites and so, we schedule an inspection. Sandy was assigned as our inspector and she was FANTASTIC! On the date of the appt, she texted with an ETA. Upon arriving, Sandy did her thing. Amazingly thorough, Sandy walked me through the diagnosis and possible options for consideration. While we've yet to decide on which company to go with, this 5 star rating is already well deserved based on Sandy's work alone. 100% recommend. You won't be sorry read more

Pacific Pest Management has been terrific for our recent rodent control issue. They came out in a timely fashion as scheduled and did a VERY thorough job. Kyle is THE BEST! He spent a great deal of time exploring in the crawl space under the house to search out and seal up any potential entry points and his response for follow up has been first rate. He has been back several times to check on things and has continued to be conscientious, thorough and HONEST. We had another company prior to Pacific who clearly did not do the job they said they did under our house. I highly recommend this company for rodent issues with particular Kudos to Kyle. read more

Inspect arrived and help inspect potential pest issue which helps alleviate the concern.

Pacific Pest came out and took care of my termites that I had in my attic. They're super responsive and fast with scheduling someone to come out. They give you a timeframe and a text before they arrive. I had a great experience with Sandy the inspector, she was very thorough and answered my billion questions because I was so stressed with the termite situation. She eased my worries, and was thorough when checking. I greatly appreciate her work. Lance came out to do the treatment was also amazing. I learned so much from him about the treatment and he was also super thorough as well. I'm so happy with my customer experience. What an amazing team. I highly recommend their service. read more

I highly recommend Pacific Pest Management. Steven BLEVIN serviced our home and successfully removed a wood rat first attempt. We had 2 competitors service the home roughly 8 times with no success. We are so grateful to have this unwanted visitor out of our home. Steven is very knowledgeable and also has construction experience which was very helpful in understanding how to work around barriers protecting the rodent. I'm extremely pleased with the service! Thank you Steven! read more

They were very responsive, knowledgeable, and flexible. I asked them if they come on the same day at the last minute and they were able to accomodate. The guy came over to our place was also very professional and friendly. Thank you very much! read more