They eliminated an ant infestation, plus I signed up for a monthly spraying around the home to prevent further infestations. It seemed to work, and after about 16 months of it, I cancelled their service. Still no serious ant infestations to this day, so I assume they did a good job with the prevention. read more

Jake and Dave are the best of the best. They're straightforward, no-nonsense problem solvers. Home visit consultation was thorough and free. Dave never pushed to make a sale. He diagnosed the problem explaining his thinking clearly and laid out solution plans. Jake was very responsive making sure my questions were answered. Jake and Dave are people you can count out to have your best interests in mind. I'd recommend them in a heartbeat. read more

I had a bad experience with one of the techs but I got in contact with Jake and Dave. They both were really nice and understanding. Dave was super open to questions and concerns and wad very communicative. They're knowledgeable and was able to impact my flea situation. I definitely recommend Dave from Bugmasters!! read more

Dave came out to spray for roaches. He explained to me the procedure and what to expect. When the tenant came, he also explained to the tenant. Dave answered all questions that my tenant was concerned about. Overall it was very professional. I would use this service again. read more

Updated: I change my review from 1 to 4 stars for the owner being honest and owning their mistake. I appreciate he reached out quickly once saw my review. It's been 3 days and nobody calls me back. I made sure it is Bugmaster, as I am aware of the owner said some people called complaining about another business with similar name. Now I started thinking it's just his way of response to cover up for the fact that they won't call you back, although they say they will have an exterminator call you back within the day. ImCalled back again today, no one answered. Too bad this happened when we are in great need of service. read more

Been with Jake for 3 years at two different locations. He will go out of his way to help you in times of bug troubles. Genuinely a good group of people taking care of business! read more

Dave and Jake are the experienced, dedicated and up-and-coming leader of the pest control industry. With our house being a 3 story, Spanish tiled, y'all ceiling home, the project of getting into our attic was a difficult one. After other incumbents had seen the job and recommended, that they were getting too out of shape and feeling too "experienced" to be "doing jobs like this", Jake and Dave assures us they could take it on. With a friendly and cost effective estimate ahead of time, and a thorough review, Bug Master confirmed they could do the job. What apparently was a set of pidgeons, who had found a way to outsmart a new home design in our neighborhood, these birds would fly underneath a metal rain covering on our roof and foster their way into a ventilation space that the covering was providing. As they noted the pidgeons flying from home to home, they were the first crew to identify the entry point. After scheduling for a cool day, a little prayer while Dave was up there, and a light check to the crew to make sure we were buttoned up on our agreements (removal vs scaring them, warranty, etc) we were well on our way to success. Dave would go on to ensure each bird would take their most natural course of removal and clean up a bit after them. Now of course, this being our first rodeo, we would have to call Dave back. My lovely wife had appeared to them entering again. As Dave came by again, he would explain the distance and current persistence of the pidgeons to get back into a familiar place. His education and care, at no charge (for those a little stingy like me), makes this review even easier. Bug Master is the kind, friendly, intelligent pest control company you want to deal with. They are far better and more cost effective than the rest. Thank you Jake and Dave for all that you do. You are truly one of a kind. PS They were able to confirm no encountering of COVID-19 or symptoms, maintain a 6 feet social distance, and personal protective equipment for a very effective experience and safety culture. read more

Bugmaster - Dave providing instruction and education as he enters into our attic - Pest Control Near Me - San Jose, California

Jake is a professional who took care of our ant invasion after the first rain in the fall of 2021.  On the first visit, he assessed the situation, identified the species of ant (argentine, of course!), and gave options on what he could do. Historically, we've used Terro baits and granules to stave off the first wave, but it didn't seem to be working this time.  We called in Jake after a few weeks of DIYing it and he was very professional and courteous in giving feedback on things we were could potentially improve, like removing access to food sources (cat's kibbles), using a slower acting bait, and suggesting we treat the external source.  Jake walked the property multiple times on multiple occasions to see if he could identify clues to where the colony could be. What really warrants the 5-stars though is Jake's attention to customer service.  We were in constant contact over text on how the situation was improving (bait takes some time) and he would stop by when he was in the area to double check that we were making progress.  Overall, we got the impression that Jake is on our team and looking out for us long term, taking ownership of the whole situation from initial treatment to sustained maintenance. read more

I had a wasp issue. Bug Master came out and handled the issue. I first had called another company who didn't handle it. It was a relief to have the wasp issue handled by Bug Master. read more

If I could give Bugmaster ten stars, I would. Jake and his team are extremely responsive, reliable, and flexible. We have used Bugmaster for several pest issues, and every time they have helped us identify, and eradicate them. Jake is an educator, he is great at explaining why we may be having certain issues, and things we can do to also help eliminate them. It is also nice to support a local, small, business, especially in the aftermath of Covvid. read more

Dave was really professional and solved my ant problem. He spent time looking for the nest and also applied a barrier so the ants could not enter the house. Ants were quickly gone after he did the treatment. He also replied right away, and was able to come for service the next day. For someone dealing with pests it was a life saver ! Other companies were quoting me coming in a week and had no empathy for my small home pest crisis. read more

In my first call, I was told that they will call back the same day to schedule the work. Nothing happened. I called to follow up and again they said they will get back to me. Never happened! I moved on... read more

Jake was a great recommendation by my brother who works in pest control. He was super friendly and very easy to work with during the beginning of COVID (had his mask ready, kept a good social distance, kept all communications outdoors). He knew exactly what the issue was with our oak worms/moths and was responsive when scheduling treatment. The treatment itself was fast and simple, and Jake kept us informed on what was going on the whole time. Our house and the house next door had no oak moth issues in 2020. We waited one year to write this review and are incredibly pleased that there are no oak moth issues in 2021 as well! read more

Extremely happy with the ant treatment service. Dave was very knowledgeable and did a thorough treatment of the entire perimeter. He didn't just do a quick spray around the foundation, but checked the entire property and found multiple ant hotspots that previous exterminators completely missed. read more

Responds quickly, super friendly. Thanks for the great service (I signed up for regular maintenance because of the friendliness honestly)

I had a subterranean wasp issue in my yard. Bugmaster was booked full for the week but let me know when they would be starting to book the next week's appointments through the yelp message app. Their online quote was comparable to the in person quote that was given after they arrived. Their online responses were clear, concise and transparent. They arrived in the time window that was booked for me and their technician, Dave, was a pleasure to work with. While they were out at my property, I asked him to include spraying for ants and removing the cobwebs from around the house as part of the quote. They are not the cheapest, but if you value good service, friendliness, and reliability you should choose Bugmaster. read more

Foster, Dave and the team are awesome. We had a issue with some bugs this summer and Bugmaster took care of it immediately and they are providing a follow-up service as required. They are easy to work with and "Customer Service/Satisfaction" is their main goal of this great company. Thanks again S&S read more

Very fast response to my quote request. They fit me in for an appointment the next day. The technician, Dave, was a great communicator, friendly, and knowledgable. The result was excellent--ants are completely gone. Thank you Bugmaster! read more

Can not give high enough praise to Jacob and Dave. Knowledgeable, personable, quick and cost effective. Fantastic service. Will be recommending them to anyone I can. Jacob responded after hours which was super kind. Got me in days earlier and cost less than I expected. Outstanding customer service, easy relaxed transaction, simple payment process. read more

We'd noticed roach problem in our new house and scheduled inspection with bugmaster. Jacob came in on time, did the inspection and validated our hypothesis that roaches may be coming from outdoor garden. He had the time to do the treatment then and there and took on the work. Thank you. read more

Bugmaster Dave has been the only solution to our chigger nightmare. If you have these monsters infesting your yard, you know how rare it is to find anyone willing or able to eradicate them. Also, his chigger treatment eliminates some annoying pests that have been attacking a beloved perennial that is now looking perfect for the first time in about ten years! I'd tried everything, and nothing worked! Now it's great. He's fantastic! Knowledgeable, kind, reliable, and effective. What more can anyone ask for? read more

We had a severe ant problem in the house. We signed up with Aptiv before who came, sprayed and changed nothing. I had to manage myself using Terro baits and caulking crevices. I was unable to fully solve the problem regardless. I called Bugmaster for consultation and the owner was very responsive. The owner came for investigation at home, suggested a reasonable price and just after the first spray we don't have ants inside the house. Give this business a shot. read more

I recently had a rat infestation at my place and reached out to few companies using Yelp. Bugmaster was first one to respond within a few minutes. They were very prompt through out the conversation and very courteous too. Understood my problem and scheduled the inspection as soon as the next day. I spoke to other vendors as well later but none of them was able to schedule anything for next 3-4 days. On site technician David came on time and was following covid protocols and wore a mask and she covers while inspecting my house. He did a thorough inspection, listened to me patiently and gave answers. I think i must have asked 15-20 questions and he responded pretty well to my satisfaction. After all that he suggested that one of the things I am already trying for rat infestation is a good solution and I can try doing that. He could have charged my 100s of dollars by selling his service but he was very honest and considerate. He in fact told me one of his solutions may not be kid friendly so he doesn't want to install it. Even after the inspection (which was FREE) David continued checking with me with my problem over text to ensure things are ok. I really appreciate their support and the company being HONEST. Definitely my future business is going to them and recommendations as well. David and team, Thank you read more

Everything was completed in a timely manner for the price quoted. They are a great company with very friendly people. I'll use them again for sure. read more

The bugmaster team is very responsive. Our home had very bad ant invasion. The bugmaster team provide a full exterior service with very reasonable price. and the ants are all gone. Highly recommend! read more

Incredibly professional. Jake goes above and beyond and follows through. Bugmaster is 100% reliable and worth the investment, which is quite frankly an incredibly reasonable and fair investment compared to the other several shady operations I've contracted with in the past. Thank you Jake! read more

I reached out on yelp They responded promptly They arrived on time were professional and friendly. I am a new client who is very pleased. Highly recommend! read more

Thank you guys for taking care of Possums!! Quick,Easy and Professional would definitely recommend these guys!! Not to pricey either when they get the job done. read more

I just talked with Mr Froster and had an amazing conversation regarding our house rat issue. He is very amazingly accommodating and free to give excellent advice and with expertise. I would highly highly highly recommend him to anyone. Thank you Mr Froster read more

This is my second time using Bugmaster and it's been over ten years since I've been consistent in writing yelp reviews...however I felt the need to give this 5 star feedback because this company does a fantastic job in not only being responsive, reliable, great at communicating and on time..but their product also works wonders. I had an ant problem about four days ago and they were able to schedule an appointment asap. Within one day, the ant problem was gone. Great people to work with and their prices are competitive. Moving forward I'll only go to Bugmaster for all my bug/ant problems. read more

Had David come over for flea treatment. He was very nice and easy to work with. He explained what his treatment entails, and was happy to come back for second treatment if needed. Very pleasant experience and would recommend! read more

Quick response, friendly service and got the job done on the first try (remove wasp nest in front yard).

Jake is the guy! I'm not sure what happened when our neighbors moved, but all of a sudden we had roaches all over our driveway. Called Bugmaster and got a "oh, no problem at all" response with a next day appointment. Not only that- but their price is perfect. They've also taken care of a family of skunks that were in our backyard, and now it doesn't smell like weed anymore lol. 10/10 recommend Bugmaster and do, to anyone that needs a bug guy! read more

I highly recommend them they are very proffesional, quick to respond. I got Dave to come out to spray my house for fleas and he has such a positive attitude that makes you feel very welcome. Dave also has a good knowledge in his profession. Even if there is a problem they make sure they fix it and make sure you are satisfied. Thanks a lot Dave appreciate you. read more

We've been with Bugmaster for decades and the new owner Jake is great to get the job done. Now he has a partner who takes care of rodent issues. I highly recommend these guys. They will take good care of you. read more

Fixed the pest problem which is most important but good people and fair to boot. Would hire again for any pest needs.

We had several animals in the apartment and flea issue fastly spread from the dog to the cats. Dave made scheduling as easy as possible for us, and 2 sprays basically got rid of all of the fleas. Will definitely come back if I have other pest problem in the future. read more

I recently found a wasp nest in my backyard after noticing a lot of wasps. Contacted Bugmaster and Dave came to my house the same day and took care of my wasp situation! Great service, good prices -- highly recommend these guys! read more

Great service and education about pests at my location. Jake responded to my followup questions via text almost immediately. Highly recommend! read more

Jacob and Foster did a great job with reasonable price. We are completely satisfied with their job and they exterminated all ants in front/back yards (including extremely small red ants) at all, therefore we do not see any ants inside our home, but honey bees are still coming to our flowers! Thank you and we really appreciated it. read more