We had a great experience at Rug Town! We purchased three rugs, one for our pool table area, one…read morefor our master bedroom, and one for our daughter's room. The owner was extremely helpful in figuring out the right sizes and styles for each space and made the whole process easy. The rugs are great quality, and we got an amazing deal on all three. We had been visiting several big-box stores before coming here, and Rug Town was by far a better experience, better selection, and better value. Highly recommend checking them out if you're looking for a quality rug!

clearly Rug Town cares about its customer satisfaction. After getting some clarity on my shipping…read morecosts, I was given a credit to help defray the cost. Communication back and forth was outstanding.

A small independently owned rug store with a large selection of fine area rugs. The owner is…read moreknowledgeable, attentive and worked with me to find just what I need at a price I could afford. I was very pleased with Reza's Rugs and More and will definitely return when I need another rug.

Dishonest selection and poor service. Buyer beware... The…read morecolor selection, pattern and size did not match the in-store sample. I guess it was a completely different rug. After returning the rug they somehow forgot to return the cash...

Today, my cousin and I founded a jewel, not just one but two…read more Rug Land @ 4051 LBJ Frwy Dallas / Farmers Branch. What a vast collection of beautiful & great quality rugs. The owner Eddie was simply put a pleasure to work with. We went home with a rug for the bedroom and couldn't be happier with the. choice. Please check this place out the next time you're shopping for rugs and tell your friends.

If you're needing rugs check this place out! I was gonna have a large rug made for my living room…read morebut ended up asking chat who has good rugs in Dallas. This is the first option it gave me. I didn't meet Eddie but his son took great care of me! Another relative delivered it the next day and help set the furniture. Can't express how awesome they are!

The service from beginning to end was fantastic! I will never go to a Nebraska Furniture again…read more Great deals on everything and the delivery service was flawless. Micheal Bravo helped us with our purchase and customizing our new couch and office chair.

Associates in the store were so helpful and made the couch buying process quick and easy! I ordered…read moremy couch on Saturday and it was delivered by Tuesday at 1pm. The white glove delivery service is 100% worth the $119 charge. Everything came pre-built, wrapped in Saran Wrap, and placed exactly where I wanted! The best couch I have found for $600- so comfy and high quality fabric!!

Excellent experience at the Floor & Decor in Plano (15th & Alma)!…read more We stopped in looking for tile for one of our commercial projects, and Alisha was absolutely amazing. She asked if we had set up a Pro Account, and when we told her we hadn't, she personally introduced us to Ivan, who got everything set up quickly and seamlessly. To top it off, we even received some welcome goodies! I love when a team proactively shares the benefits available instead of waiting for customers to ask. Thank you, Alisha and Ivan, for making us feel valued from the moment we walked in. We're looking forward to doing more business with Floor & Decor. Great service builds great relationships, and relationships matter.

Back in April, we started to look at ideas and materials for a bathroom remodeling project we were…read moregetting ready to undertake. We happened in to Floor & Decor on a rainy Saturday. We didn't have an appointment but lucked in to have Renee help us because she had a cancellation. What a delight Renee is! She was a godsend - sharing her knowledge and suggestions because we asked for any advice we could get. She took a cart around and picked up some sample tiles that we liked and then helped us place an order once we made our final decisions. The prices seemed very reasonable and everything was in stock except for the vanity, but we weren't ready to receive that until after the tile and shower was built and installed. I returned some extra unused Schluter profile with no issues at all. Every transaction was businesslike and professional and we were always treated like a valued customer.

Fuad was very efficient polite and helpful in sending me photos online of the color of an rug I was…read moreunsure about and offering me options when the designer didn't offer swatches. Thanks!

Had a hard time finding a good rug. Went to NFM, but just didn't have what we wanted. Found this…read moreplace and found three beautiful rugs. Wonderful service. Highly recommend this place if you want a beautiful rug

Joseph was SO helpful in helping me figure out what was needed to fit the measurements we got done…read morefor our custom drapery! We haven't placed our order yet but are very excited to move forward with cutting corners- will edit post with photos added after they're done!

This place is all over my FB/IG feed advertising their ability to do more affordable curtains than…read moreboutique firms, so I had high hopes. Went in Monday at 400- and almost no staff was there even though they close at 530 pm. So then I scheduled online for Tuesday. I showed up for my 2 pm appointment and checked in, then inquired again at 10 after.... and then after waiting for 29 minutes for ANYONE to assist me, I left. That amount of wait time without kind accommodation really just past my threshold for what is a reasonable use of my personal time. Their capacity does not match their advertising. Sign up online is easy, text reminders for your appt. are flowing...but in the end execution is lacking. On service, I give them no stars. Made me wonder how a curtain order would get handled and if it would get lost, shelved or delayed....

One of our rugs had a corner that our dog had clearly "customized" over time, and I honestly didn't…read morethink it could be fixed. Somehow, they brought it back to looking like new--you'd never know anything had happened. Beyond the repair work, the cleaning itself was top-notch. Everything came back fresh, vibrant, and feeling like it did when we first got them. They also upgraded all of our rug protectors to an ultra-plush luxury set, which was an unexpected bonus and made a noticeable difference right away. The whole process was smooth, professional, and easy from start to finish. If your rugs have seen better days (especially if you have a dog like ours), these are the people to call.

These people were great to work with. I had a large hand-knotted rug and a medium sized…read morehand-knotted rug that were very dirty. They picked them up, cleaned them perfectly, and delivered them back with no hassle. They respond to emails/texts promptly, and the delivery team -- Ales and Daniel -- were genuinely nice people. They insisted on helping me put my rugs and furniture back in place. They didn't just deliver the rugs and leave. So I am a happy customer and will definitely use them again.

The manager abhi was very nice and consi I recommend this place to everyone! they were so welcoming…read moreand even helped us out and gave us a discount definitely will come again soon!

i love this company! i have been purchasing rugs here since 2019 for ulondas classic home designs…read moreand they have been awesome. my clientel likes the quality d selection, and i love the shags. no one else has them. the staff is exceptional. they will help you when you need help and leave you alone when you dont.

They came out so fast to give me an estimate and the price was reasonable. They installed two days…read morelater. It was amazing. David was my sales person.

Quick response, friendly and professional sales process, timely delivery and installation, quality…read moreproduct, competitive price. What else could you want?