I love shopping at Hobby Lobby. I always spend way too much money on things I just don't really need but make my house pretty!!! They do run good sales quite frequently. I love when their florals go 50% off or more!! Most all of the employees are very friendly and helpful. read more

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The attitude of the staff is so bad that they don't know anything when they ask for something, and they will be looked down upon when they buy something. read more

Hobby lobby always has the decor items I need to make my home look and feel special! I always find what I'm looking for at hobby lobby and they have such a large selection of home decor items to choose from. read more

This store is not ran well at all. If you go on your lunch hour, there are not enough clerks running registers. One person working return/customer service lane and one register open. One manager and 2 employees standing around the registers visiting, laughing, and ignoring the long lines of customers standing in line. To add insult to injury when you finally check out, they will all turn around in unison saying "Have a nice day". I would have a much better day, if they were checking people out, so we could get back to work on time. read more

The store was super clean and the employees were super nice. They have super cute Easter stuff out right now too! read more

Hobby Lobby - Arts & Crafts Near Me - Frisco, Texas

What a bad experience returning items today. The cashier Janita provide the worse customer service acknowledging "I don't remember this item". First the purchase wasn't at this store and second you don't provide that answer to customer. I used to work at the same environment (customer service) and I would never provide the type of answer. And what was worse that the "front manager" (which I couldn't got her name) didn't say anything just mumbling "no no" and than Janita said "the boss said no". Never ever came back to this store. read more

India, in the framing department, is awesome! She was super sweet and made it the easiest pick up! There was another employee who helped me pick out my frames, I'm not sure her name, but she was wonderful too! read more

Do NOT shop at this location! The store manager is super rude. Since when does hobby lobby not take a return from another store? I had a receipt! The manager was no help , she told me I have to take it back to the other store. Is this because returns look bad on their books!?! Hobby Lobby needs to get it together, don't they know...the customer is always right. Do not shop there especially at this location. Worst customer service ever!!!!!!! read more

I went on on Friday, just looking around, little to nothing on sale. This store is poorly managed. There were shopping carts almost in every Isle I went down, couldn't get to the items. When I went to look for something in the floral department, there was a giant ladder right smack dab in front of what i wanted to look at. I quickly left and said never again. Management or is someone is reading this that works there: find another way to have your stockers place their shopping carts when stocking instead of the isles. Ladders should be removed from Isles after use to prevent injury with shoppers. read more

The store opens at 9:00 AM. I went in to Have Framing done. No one in the Framing department. I asked a lady to call someone to Framing. No one in the department. The employee asked Amber "The store manager" if she could help me. She said no. The framers come in at 10:00. Amber the pathetic store manager did not talk to me at all. She refused to help me. She should NOT be a manager of any store. She is rude and unprofessional. I have shopped here for years. Love Hobby Lobby. They need to fire Amber and get a real and decent manager. Amber is a horrible manager with no people skills at all. I called the Hobby Lobby Corporate office in Oklahoma City and was told all managers are trained in Framing and she should have helped me. read more

I love Hobby Lobby when you looking to refresh a dated room or need a few pieces for a certain room. The prices are reasonable and they have a wide assortment of items. This particular location is clean and they seem to carry a different variety of items from other locations. read more

Hobby Lobby - Arts & Crafts Near Me - Frisco, Texas

I love Hobby lobby. I shop there all the time. Sometimes two or three times a week. Several days ago I had a bunch of large items fall down on me. Fortunately I was not hurt and I restacked the items three times before I got them to stay up. . I alerted the people in the front at the registers. when I could see nothing was going to be done I called and alerted the manager. Today I returned and I noticed the items had not been moved but this time they were all over the floor. I'm assuming the same thing happened to someone else. Hope they were not hurt. Hobby Lobby you are better than this. read more

Carefully planned to get a precious collection of family photos framed in a manner that would enhance all! :) Came to see Morgan at Hobby Lobby Frisco and I must say SHE IS TRUE PRO...creative, patient and oh so helpful!! I would give SIX stars if I could . I could not have paid a decorator for better suggestions and all in such good taste! Thanks Morgan!! read more

Shout out to Nathan in the framing department! His customer service went above and beyond! I purchased a decorative piece I wanted to hang on my wall and wanted some ideas of how to do so. I went to the framing department and Nathan gave me many options and even took my item and demonstrated how it could be done; by the time we were done I felt confident I could hang it with no problems. I'd been to Hobby Lobby maybe one other time years ago and this trip I was really impressed. They have so many things there that I wanted to buy for my place and they had a great sale as well. I ended up getting a few other things but after this trip I'll definitely be coming back soon. read more

First of all they stopped taking the 40% off for one item coupon. When I asked about it the cashier was very rude about the fact that they don't take them anymore. Very unfriendly staff in general. read more

I really love the selection at this location. I recently moved here from Vegas and I was shocked at how much more inventory this store has versus what I'm accustomed to seeing in Vegas. Very happy with this Hobby Lobby! read more

Personally, I prefer Michael's over Hobby Lobby. I think Michael's has a sightly better range of items and more crafting supplies compared to Hobby Lobby. While both stores carry home decor items, Hobby Lobby seems to carry a better variety. The prices at Hobby Lobby are comparable to Michael's. The folks here are always nice and helpful. They have great printed fabric that goes on sale often. Plenty of religious decor or inspirational items can be found here. Don't forget to pull up the online coupon for 40% off of one full priced item before you towards the cash register. TIP: Because Hobby Lobby is a faith-based company, all their stores are closed on Sundays. No worries, though. Michael's is further down the road past 121 in the same shopping center as World Market. read more

I have to say. I love hobby lobby, but this store has the worst customer service I ever experience. Ever! At the store I looked for an attendant for help, and she said she would be right back, and she never did. Then I saw her helping another person. Never I got any help after waiting for at least 15 minutes. Then I am usually patience at the hobby lobby stores, because I know the check out is slow, but I had the most unpleasant person today who not only ignored me, answer me back, and (gross) liked her finger to open my bag and check my products. With so many stores around. Avoid this one. If there was a minus star, I would have picked that one. read more

Buyer beware! I purchased an item and was told the coupon would not apply because it was clearance. Fine, I understand. When I got home I peeled back the clearance price to see how much I saved. Low and behold, the original price was the same as the clearance price! I checked online and the item was not clearanced and was the same price as the clearance sticker. At this point it was a matter of principle. When I returned the item I was asked why. I explained the pricing issue and was told, very angrily, that I am not allowed to peel back the clearance sticker. When I said the same item was online with this store's clearance price the same as the online full price, I was told that they probably put the clearance sticker on it because the store was having a hard time selling it. What the heck??? Definitely reporting this to the FTC. Not honest or honorable, and not my first time have less than professional experience with Hobby Lobby managers at this location. read more

The staff were helpful and friendly. Went in for one thing and walked out with $700 and two carts worth of stuff. They have great sales!

Always a great selection, always a good sale on something, & employees are super friendly. And as much as I hate not being able to shop here on Sundays, I've got much respect for Hobby Lobby operating with integrity and standing for their beliefs. read more

Hobby Lobby - Media room decorations. Not on today's list but worth a return trip. - Arts & Crafts Near Me - Frisco, Texas

Don't let me wrong, I love all the beautiful things at Hobby Lobby.,,, every store is packed to the brim with everything you need for anything you want . I get a little bit frustrated with constant confusing sales and their 40% off coupon that never works. And lastly, the lines to check out..... come on people it's a Saturday at 1:30 pm with 3 cashiers? read more

Love hobby lobby! One of my favorite places on earth! The sales are awesome! Today I went in and got a few things for my classroom, almost all of it was on sale! I asked Irene if she could double check all the prices to make sure they were 50% off. She told me about several of the items that were not on sale, and never come on sale. She was adamant that they were not 50% off. I excepted it and moved on with my life! Now that I'm driving home, I realized I could've used my 40% off coupon on one of the full price items. I'm disappointed in myself and also Irene, she could've reminded me that there is a coupon online. She seemed very knowledgeable and experienced, Irene, I wish you would have told me about the coupon, I would have been so thankful! She honestly would've been the employee of the year in my book. Another few dollars down the drain! #Teacher! SoSad! I may have to come back in for a return and rebuy- wahhh read more

I love the Saturday sales: 40-50% off on average on all kinds of decor. Great place to get things for your home, especially great pieces for the walls. My husband and I got a lot of great things here for our new home this year. My favorite item was a large iron clock for $35 (originally over $100). The staff is helpful. It's always very busy in there on Saturdays (they are closed Sundays) but they seem to handle the crowds well. They have great selection for craft supplies as well. read more

Went to the location in Frisco. Was so desperate to get a custom mat cut for a photo I needed to send THAT DAY for Christmas. Encountered Lacey at the framing desk. What a find! Not only did she accomodate my request, she had flawless taste in the color selection. I was in and out and on my way in less than 15 minutes with a mat for my stupidly odd shaped photo. She even helped me photo the finished product so I could send it to the Giant before I shipped it to the recipient. Love Lacey at the Frisco Hobby Lobby! Go see her for all your custom framing needs! read more

So...Call me surprised when I read the review by Anonymous A. Here's my take on this hobby lobby location.... The store is clean Fully stocked They have awesome weekly sales The staff is young and friendly I'm giving this location 4 stars because I'm not a big fan of the wait at the register. I would say that this hobby lobby is on par with all the other hobby lobby's in Dallas.... (I was a DIY bride so trust me...Ive been to ever single craft store in the area. lol) read more

Love Hobby Lobby! Always have my 40% coupon out and ready :) However, the lines at this location always seem to be super long! read more

This Hobby Lobby location was a huge disappointment, for being a Christian based store the employees were terribly rude. I would rather drive to a further location to experience proper customer service. read more

I would give this place a negative star if I could. My daughter had picked and item she wanted and when we got to the other side of the store she saw something else she had wanted instead so she put that item down and picked up the other item. A store associate asked if she was my daughter and I said yes why. She just gave my daughter a nasty look and walked away. You work here not me, it's your job to put stuff away. Lazy!! Then to top it off I had two coupons. Asked if I could use both. Cashier said, no one per transaction. I said ok ring me up twice. Other stores do this all the time. She said no. I said what difference does it make, I will go out and come back in and make another purchase. She said you can't cuz I'll be watching you and won't let you. REALLY??? Won't be coming back here. Let me remind you that if it wasn't for paying customers like myself, you wouldn't have a job!!!! read more

I went to the cashier to return a defective wall clock which I bought two days ago. The lady cashier called the the lady manager and asked if this defective wall clock can be returned with two holes in the back. The manager said no. I told these two uninformed ladies that the two holes were already there and that I did not put those holes but they insisted I cannot return. Now who would not get mad under these circumstances. On top of that this so called manager threatened to call Frisco police and also summoned their own goones where I felt threatened because one was in the back of me real close. I thought I was going to get chokehold. After quite a bit of scenario, one guy employee on his own without any direction from this lady manager , who was too busy arguing that she's trying to protect this misguided, uninformed and not very knowledgeable cashier, got another wall clock and showed to everyone that those two holes are originally there. Finally with the help of another manager which was actually his first day at that store, that I got my refund. So in conclusion, all of the scenarios could have been avoided where had it not been because of the overzealousness of these ladies, which they were very wrong at the very beginning. Also I complained by phone to their customer service what my experience was. She was sympathetic and said that she will forward this complaint to the district manager. As of this day, I have not heard anything from anyone at hobby lobby. Boy was I wrong when I thought this company was good. Never will I shop there again because of their arrogance. read more

This location has gone down in customer service. Just yesterday, my daughter was yelled at because she kept whatever she was looking at next to where it was supposed to go. This old blonde lady comes up to us and goes "can you stop putting your stuff ALL over the place!" In an extremely unprofessional and rude way. Most likely not returning to this Hobby Logby until needed. read more

Beautiful selection and the framing staff went out of their way to help me get the look I wanted. Will definitely come back!

Love the variety and the prices. I have priced many things over Michaels and other stores and the prices do not get better than Hobby Lobby. The app is great! I don't have to carry a paper ad nor one of those annoying things on my keyring. If what I want is not on sale I almost always have a 40% off coupon at my fingertips. I just pull up the latest coupon and ad on my phone! read more

This place is like Home Goods and Michaels combined! Wish I had one near me in Jersey!

Just left this store and realized I dropped a $20 bill. Called the store and received a call back from Nancy informing me that her manager watched the video and that a guy picked up my money and handed it back to me and I left the store with the money I reported I lost in the store. I spoke with manager David and told he I was offended by him thinking I had dishonestly reported I had lost money in his store just to have him tell his employees that I was handed my money by another customer. Luckily I was next door and walked into the store and asked if I could see the video and did. The video clearly showed me dropping the money but the two caucasian male customers behind me dishonestly kicking the $20 and picking it up as I walked out the store. They did not report it as lost or inform me that I had dropped it. To make matters more disturbing I asked the cashier/Janita if she remembered me coming through her line and she also told me that a guy handed me the money I dropped and I left the store with the money I reported as lost. Go figure, huh. So much for a Christian store empowering Christian values. But then again in this trying time in the USA one should expect low morality. read more

It's a hobby lobby. The store is clean, the employees are helpful, the prices are decent and the checkout lines are always long. Long lines are expected at Hobby Lobbies though....aren't they? read more

Found lots of minnis for a great prices!

Was skeptical about leaving my artwork for framing. I had no prior experience with HL in this. But I am extremely pleased with the care with which my work was handled, and the finished product, a fairly large art piece set in a large frame with museum glass. Beautiful. I would recommend them for framing services on inexpensive to moderately priced artwork. read more

Customer service at this establishment is non existent. Employees are very bias and racist specially at the checkout. When asked a simple question about a cultural theme sarcasm was used. read more

Karla was absolutely fabulous today!!!! I came in to get a bunch of fabric to make stuff for my son and she was so patient and friendly. Thanks Karla you were a big help!!! read more