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    Hoka - Costa Mesa

    3.4 (42 reviews)

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    HOKA "SafeSize" foot scanner, this device analyzes your foot shape and size to help find the most accurate and comfortable shoe fit.
    koreena s.

    Erica provided the best customer service for both my daughter and me during our visit this past weekend. She was extremely patient, attentive, and knowledgeable, taking the time to ensure we found the perfect fit using the SafeSize foot scanner. We each purchased a pair of the Bondi 9 style and absolutely love them! I highly recommend visiting the HOKA store in Costa Mesa, CA, ask for Erica for an exceptional experience!

    Shoes
    Francine L.

    The staff inside this Hoka store in Costa Mesa is really nice and super informative. I have heard so many people saying that the Hoka shoes are pretty nice and good so I wanted to come out here to try them. The lady was super chill and told me which one was great for different types of forms like walking and running and what I wanted to use these shoes for. The store is not very large but it does have benches for you to try the shoes on and you can keep on trying multiple ones, they don't mind. The shoes have many different price ranges as well. So come on in and the shoes!

    Love love love these Hoka bondi 8 shoes

    Amazing shoe! I got the Bondi 8 for $170 and worth every penny. My lower back, knees and feet don't hurt anymore. I a tk kindergarten teacher assist and am on my feet all day. By 1:00 pm my lower body was screaming in pain. The pain is gone! I walk on pillows all day! Soooo worth the money! The staff was very helpful and friendly. They even have a perfect fit shoe machine that scans your foot for the perfect size, and shoe recommendations

    New pop up store located on the 3rd floor above the Apple store.
    Sandy K.

    I Purchased several pairs via their online website on black Friday. My order took several weeks to recieve but after trying on my shoes the width and size were tight. When I purchased the products online I verified they just opened a new pop up store at the South Coast Plaza. l drove out to this store up which is located on the third floor above the Apple Store. The staff was super helpful and friendly.The manager even sent my original pair of walking shoes back and I purchased the correct extra wide shoe which they had in stock - unlike the limited selection at Nordstrom. This is my first pair of Hoka Bondi 8 walking shoes and I'm definitely estatic with the comfort of the shoe. The return policy is 30 days but since its early December I have until January 31 to exchange the product.

    Happy Campers with 4 pairs of shoes
    Mark H.

    Have you ever seen someone wearing Hoka's? If you stand for a living or have foot and back problems then you probably own a pair. Today I was pleasantly surprised to find a new store at South Coast Plaza! The first thing I noticed when I walked in that several people greeted us were quick to help by answering any question. It was nice to find people who not only know what great customer service was , but most importantly they were all very knowledgeable in the Hoka Brand and were very patient while I found a walking shoe that was right for me! I greatly appreciated their help getting me into the right shoe. Our experience was only enhanced by the sale they were having. A tremendous thanks to both Ali H and Erika G for guiding us through the process. Your patience and consideration were so very much appreciated

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    9 months ago

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    6 months ago

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    11 months ago

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    5 months ago

    Spoke to Ali and was so nice on phone . Very helpful . Merry Christmas everyone! Told me what I need to do and made it very simple for me .

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    1 year ago

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    11 months ago

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    3 years ago

    Found my hubby, & parents a nice pair of Hoka. The store reps were very patient in bringing out different sizes for them to try.

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    3 years ago

    Came in on a Wednesday afternoon and it was fairly empty - very friendly and helpful employees!

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    Page 1 of 2

    Ask the Community - Hoka - Costa Mesa

    Review Highlights - Hoka - Costa Mesa

    Anthony asked what activities I do most of, and brought out the Clifton 10 and Bondi for me to try.

    Mentioned in 7 reviews

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    Shoe City - All I hear is crickets.

    Shoe City

    2.1(42 reviews)
    1.7 mi
    $$

    If I could give this place a 0 stars, I 1000% WOULD. This was my first time coming to this…read morelocation, buying my son a pair of shoes for school. The 2 who worked here did not greet us and had zero enthusiasm!!! my personal opinion is they needa go ahead get rid of the store.. or hiring a more enthusiastic team!

    I bought a pair of Converse high top sneakers and the Soul came unglued from the upper rubber base…read more She had them for about 3 months and I figured they would stand behind them because they were defective . They were quick to tell me they'd only warranty shoes for 30 days after that you own the junk . 30 days may be reasonable for shoes that have been abused by their owners however when there's a defect in the material I don't think 30 days applies . In my entire life I have never had a pair of sneakers of any brand come separated between the soul and the rubber outer band that secures the upper to the soul . There are no signs in the store that say 30 days warranty only. I asked him where is the signage that says warranty ends in 30 days and she said it's on my receipt . I told her that's a hell of a thing to give me a receipt with a notice that my warranty is only 30 days after the fact that I've already purchased the shoes . They should let me know that right up front that we're not going to warranties shoes for quality and workmanship after 30 days . Probably because they are using the cheapest junk shoes that they can find . I would suggest that the shoes that they sold me were probably seconds .

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    Lucky Feet Shoes

    Lucky Feet Shoes

    4.9(59 reviews)
    1.7 mi
    Walk-ins welcome
    Family-owned & operated

    I walked into this store nearly in tears because I could barely walk. I had gotten to the point…read morewhere I was literally going down the stairs at home on my butt, and my "new normal" had become walking down the stairs backwards. I have plantar fasciitis and bone spurs in both feet, and because I didn't have the proper shoes or inserts, I was compensating in all the wrong ways -- pulling muscles here, straining muscles there -- until eventually the pain was everywhere and completely overwhelming. Honestly, I felt defeated and scared. I truly thought something more serious had to be wrong because the pain had become so severe. The moment I walked into the store, NAOMI greeted me with a smile, and as crazy as it sounds, I immediately felt this sense of relief -- like maybe I was finally going to be okay. She listened to everything I explained, was incredibly knowledgeable, and genuinely cared about helping me. After using the foot scan machine and seeing the results, she picked out several pairs of shoes and arch supports for me to try. Then she went above and beyond by sitting down and helping put the shoes on for me. In that moment, feeling cared for and supported meant everything because I was truly struggling physically and emotionally. I decided to wait a full week before writing this review so I could honestly speak on the results -- and WOW. Absolute game changer. LIFE changer. I'm an Assistant General Manager at a very busy, fast-paced hotel, so being on my feet constantly is part of my everyday life. A week later, I can genuinely say I feel like a different person. The customer service here is TOP NOTCH, and Naomi is an absolute gem!!! Thank you so much!!!! This will be the only place I buy shoes from moving forward. Thank you for changing my life more than you probably even realize. ~ Kristina

    Raise your hand if you've bought shoes for yourself based on what others are wearing, without…read moreknowing if they're what would work for you. For the longest time I've had hit and miss instances with shoes. I've ended up with ingrown nails that required surgery. I've ended up in even more pain than I probably should be in. Enter my friend reminding me that foot analysis places exist and to "treat myself." I made a free appointment online and Cheri had me stand on a scanner of sorts. First thing that caught me off guard was I'm not a size 7 in everything... I'm an 8 (oops). Second was learning I pronate which makes sense why my ankles need so much support (esp with my health issues). Everything from start to finish was a breeze. Cheri set me up with some Hoka Gaviotas as well as some cute boot/shoe hybrids that already have insoles inside. With my Hokas, Cheri explained I needed to break-in/get used to my new insoles with a 2,4,6 hr rule and now I'm in love with them. Please don't hesitate to treat yourself as well if you find yourself in my position.

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    Hoka - Costa Mesa - shoes - Updated May 2026

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