New HeyTea location in Irvine! We went on grand opening day around 7pm and the line went a little past Poached Kitchen. Even though there were a lot of people, the line moved at a good pace and was organized. We ordered the cloud magnolia latte, coconut matcha bobo, matcha cloud coconut blue, and coconut mango blue. There was limited seating inside. The drinks were all good. I got the coconut matcha bobo which had coconut jelly and bobo (brown sugar boba), and the slight bitterness of the matcha mixed well with the sweet toppings. I tried a sip of the cloud magnolia latte which had a strong floral taste that I wasn't a big fan of, and the tea kind of overpowered the matcha cream. I do wish our drinks came in the clear cups. Overall, nice to have a second location in Irvine! read more

Hey Tea - Coconut matcha bobo - Bubble Tea Near Me - Irvine, California

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This was the worst HeyTea I've been to. Upon ordering, the worker told us it would be an 81 minute wait. We said ok, ordered, and then left to take care of an errand. There weren't many people inside the store. I assume most people did the same thing or ordered online. Got the text to come back 40 minutes later. Luckily, we were close by, but the inconsistency in the wait time communicated to us made our night inconvenient. I ordered the Crisp Grape Boom, which is my usual at other locations. I've had this drink countless times. My drink from this location was way too icy. I love HeyTea, but I would not return to this location. read more

Hey Tea - Crisp Grape Boom - Bubble Tea Near Me - Irvine, California

Stopped by HeyTea off Culver near 99 Ranch and China Garden and got the Coconut Mango Boom, and it was genuinely amazing. Super flavorful without being overly sweet, which I really appreciate. The fresh mango pieces paired perfectly with the crystal boba (those clear, chewy pearls) and the cream. Once mixed, everything came together smoothly, but it also looked beautiful before stirring, definitely picture worthy. The line moved quickly, and even though we came in about 15 minutes before closing, the service was still warm and attentive, no rushed energy at all. I also loved the cute drawings throughout the shop and the screen that shows when your order is ready. It's especially helpful when you're waiting outside and want to keep an eye on things. Definitely a spot I'll be coming back to. read more

Hey Tea - Coconut mango boom - Bubble Tea Near Me - Irvine, California

Pretty shocked to see how unclean the drinks are. I stood there and watched as they prepared the drinks, with cream and liquid spilling everywhere. Cups were covered in cream and liquid. All of the drinks are wiped by the same dirty rag which has been out for who knows how long. Our cups had dirty marks on them. Made me question if it was safe to drink. read more

Hey Tea - Bubble Tea Near Me - Irvine, California

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Come on a weekday night. There was barely a line and service was quick. We ordered the coconut mango and matcha drink. Both were so delicious. Unfortunately we drank them so fast I have no pictures yet but we'll be sure to be back! read more

Hey Tea - Bubble Tea Near Me - Irvine, California

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Absolutely no customer service no personality to anyone that works there. They do not talk to you. They don't communicate unless you try to get their attention and force them to talk to you. Their online app wasn't accepting orders. They open at 11 AM. It was 1110 it kept saying they were closed. I couldn't order their kiosk. Inside of their store was turned off. The employees were not paying attention to anyone standing in line trying to order. I had to communicate that they're online wasn't working, and another kiosk was not on they took my order barely spoke to me. They had a lot of drinks just sitting there not calling anyone. It took me 20 min to get my tea and it was just meh nothing special read more

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I always go to Heytea whenever they have BOGOs to slowly try their menu, and liked their green grape line this time around! I'm not too big on their matchas, but what I can wholeheartedly recommend is their Kale Boost Tea. That's been my favorite drink on their menu ever since I tried it a while back and will always recommend it! read more

Hey Tea - Green Grape Drinks Kale Boost Tea - Bubble Tea Near Me - Irvine, California

I don't usually leave reviews, but this had to be said. I waited in line at Hey Tea for almost an hour, and while the drink itself was actually good, it was definitely not worth that kind of wait. The line moved painfully slow, and there was no communication from staff about how long things would take. It just felt super unorganized, like no one really had control of the situation. Watching people who ordered after me get their drinks first didn't help either. Again, the drink tasted great--no complaints there--but there's no way I'm spending an hour of my life for it again. Good product, terrible experience. Do better. read more

In the 7.99 for a drink it better be good. Yep the triple matcha half sweet was pretty amazing worth it. I could really taste the matcha and the foam on top. The toppings were unique too unlike your typical boba like matcha pudding texture. I will be back to try their other pretty looking drinks. read more

Hey Tea - Triple matcha - Bubble Tea Near Me - Irvine, California

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Good drinks but ridiculously slow service. It takes 30 minutes just to get an iced tea. too many other options in the area with the same products where the service is a lot faster. read more

I think I may have found my new favorite boba spot! We were craving boba so decided to pivot and check out a new spot so we decided on Hey Tea. I went for the coconut mango boom and omg it was delicious. I ordered it with less sugar and the drink was refreshing with chunks of fresh mango thrown in. The sago pearls were a good change from the typical boba and I loved the strong fresh flavors. The spot does get busy so would recommend downloading their app and ordering ahead of time! read more

Hey Tea - Bubble Tea Near Me - Irvine, California

Oh em! I can't express how much I loooove their drinks!! We found out about this place through my besties who recently went to China for their honeymoon and they said this place was very good and a must try! The Break Down: Location/Parking: - This location specifically is in Harvard Place Shopping Center. In the area that HEY Tea is located there is a small parking area, but lots of other parking towards Ralphs you would just have to walk to the drink spot. Atmosphere: -OKAY! I have been to the other location on Jeffrey, BUT Oh em gee you need to see this shop! It is so simple and clean, just so aesthetically pleasing to my eyes. So minimalistic, but classy if you get what I mean. I love that their menu is animated! So you see the drink menu, pictures of the drinks, little cute characters and artworks flash here and there on their screen! Music choice also fits the vibe, I keep coming back to this location especially for PICTURES!! :) The Drinks: Cloud Matcha Latte ($7.99) 3/5 Stars - Okay so this was what I ordered my first time trying Hey Tea. I love matcha, but I'm also picky with it too. I'm used to making it the way I do and have already found my favorite spot so my rating for it wasn't as high. Please do try it out, because it may match your matcha preference. Coconut Mango Boom ($6.99) 5/5 Stars!!! - THIS MY FRIEND IS THE STAR OF THE SHOW!! Please order this! I'm not much of a fruit girl, like fruits is not something where I'm like oooo i want something sweet let me get a fruit smoothie or eat some fruits. Yeah no lol. BUT THIS! Yum!! I've been back here 5x in i want to say a week because it was so addicting. You definitely get the actual fruit here and it tastes so freshhhh! Idk if they are growing the mangos in the back bc its refresshhhing! This drink also has jasmine blended in supposedly and coconut custard chunks that are so soft. At the bottom they also put in little tapioca pearls. Im filipino so we would call this sago! Service: - So we usually do mobile orders because this location is small and the amount of orders can get crazy. So far though despite doing the mobile order the line hasn't been out the doors, which I LOVE! The staff has been very nice, welcoming and open to explaining and answering questions you may have. Overall: Check this place out especially if you are a mango lover! The aesthetic, the vibe and the awesome refreshing drinks gets an A++ for me :) NOTE: Download the Hey Tea app, you can earn points towards rewards which is awesome!! They also have deals such as Buy one get one 1/2 off, etc. read more

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Went at opening and placed an order at 11:04a. I did not receive my order until 11:30a My mango drink was already melted. They had staff but you could tell they were not managing time well. I wouldve preferred a refund tbh. Drinks were mid after that experience read more

Service is absolutely atrocious, should've read the other reviews before coming here. I was excited that there was a new location and hoped it would divert some of the traffic from the other location in Irvine but after this visit I would rather just wait longer at their Jamboree location. We did an online order pickup on Saturday night 15 minutes before arrival that said it would be ready soon but once we arrived on the app it said it would be another 20 minutes. We asked the male cashier about our drinks because we got confused as it was completely empty inside but he was so rude and got annoyed saying that we obviously have to wait the 20 minutes?? And turns out the drinks were actually ready the whole time and the app itself was glitching. He didn't even bother to check on our drinks and just assumed we were in the wrong until he turned around and saw our drinks. No apology or anything. Can't see how this location will succeed with unwelcome service like this. read more

I have tried Hey Tea at this new location twice and both times haven't been a good experience. The drink quality is completely different from the original Irvine location. The cashiers also seem to struggle with the POS system and get easily stressed out when one change is made to an order. For today, I ordered a basic milk tea boba and it was disgusting! The milk tasted sour, the boba contained too much sugar, and there was an added cream top.. for what reason? It was the worst milk tea boba I've ever had. You can tell a lot about a boba shop if they can't even do a basic milk tea right. read more

Hey Tea - I wanted a regular milk tea boba and got this overdone drink for $7.99 - Bubble Tea Near Me - Irvine, California

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There are plenty of parking spaces, but parking in front of the store may be packed. If you park a little further, there are more available parking spaces. Inside, it is nicely decorated with seating available. I ordered the Coconut Mango Blue and Cloud Yumberry. Coconut Mango Blue was okay...there was some taste in there that I didn't like, not sure if it was the blue coconut stuff on top? I wish they displayed the toppings from the drinks in the menu, 'cause I don't know what it was. The Cloud Yumberry was not my favorite; it was a bit sour. Recommendation(s): - None Service: 5/5 Tip(s): - Accept Apple Pay - Expect a long wait read more

I really like how this location had indoor and outdoor seating so this is perfect if you wanna come with friends! The drinks were just as expected and really delicious and this location is a lot faster since there tends to be less people. read more

Hey Tea - Bubble Tea Near Me - Irvine, California

Nice and beautiful teas. Taste really great. The staffs offer wonderful services. Recommended! read more

Hey Tea - Bubble Tea Near Me - Irvine, California

Stopped by the new location on Main Street on a Sunday evening and they seemed slammed. I think they are still working out the kinks a bit, the staff seemed a little confused when I asked questions about the menu. I ended up just getting a cloud Jasmine tea and my husband got the mango coconut blue. It was really pretty! The Jasmine tea was refreshing as well. It did take a bit for the drinks but hopefully they'll get a little more efficient as they get the hang of things here. read more

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Amazing service! This one is not as busy as their other irvine location and all the staff is very friendly and helpful. This location also has sesting so it would be nice if you need to come and study or do some work. Drinks are superb just like the other location. We got the crisp grape boom and the cloud magnolia latte. The cloud magnolia latte is good but on the floral side, definitely more floral than their jasmine latte, but still really good. The crisp grape boom is so refreshing. Definitely a favorite. read more

Hey Tea - Current menu - Bubble Tea Near Me - Irvine, California

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This was my first time going to HeyTea and the drink I got (Oat Matcha Bobo) was really good! The boba was not too sweet and soft with just the right amount of chewiness. My friends' drinks were mango-based and I liked it as well. Looking forward to trying their other drinks! read more

Hey Tea - Oat Matcha Bobo - Bubble Tea Near Me - Irvine, California

This is my second time trying hey tea and it did not disappoint. We ordered the coconut mango boom and the pistachio king jasmine. - The coconut mango boom was delicious - it tasted very fresh, refreshing and not too sweet. The fun toppings kept the drink interesting. - The king jasmine milk tea was fragrant and the pistachio foam tastes just eating a real salted pistachio! I ordered through the app and it was ready by the time promised when I got there. This is more of a grab and go spot and casual. Overall, I had a great experience and would come back. read more

i love the atmosphere here much more than the jeffrey/walnut location, really encapsulates the "new style tea" vibe really well. i wanted to try the cloud magnolia latte since ive never had magnolia flavored anything before. cant say i dig it too hard but im not knocking it for that -- its got a nice subtle fragrant taste that i do enjoy, but i tend to gravitate towards more bombastic flavors at tea shops (just a personal preference). mango grapefruit boom on the other hand was a noticeable downgrade from the jeffrey location -- the coconut jelly seemed a bit lower quality and overpowered the mango flavor. they also took quite long to make the drinks but it wasnt too much of an issue because i liked waiting in the space and it did look like they were really backed up. overall, since this location is a bit more out of the way for me, i think ill just stick to going to the jeffrey spot. read more

Hey Tea - Cloud Magnolia Latte Mango Grapefruit Boom - Bubble Tea Near Me - Irvine, California

Great because the lines are short! Helpful if some of the staffs were more knowledgeable about the difference between similar drinks. For example, what is the difference between King Jasmine Milk Tea vs Jasmin Milk Tea. read more

Hey Tea - Menu as of 02/22/26 - Bubble Tea Near Me - Irvine, California

We came for their grand opening and waited about an hour and 40min. We were 63rd in line. As we got closer to the front, the staff came by with some water and jasmine tea. The staff was really nice and helpful with the menu. We ordered a coconut mango boom and a triple supreme matcha latte. Both were yummy. I wish the matcha was blended! Mango was sweeter than the matcha for sure. Store was unique and cute with seating. Very sleek and clean. read more

Hey Tea - Triple supreme matcha Coconut mango bloom - Bubble Tea Near Me - Irvine, California

It is extremely unorganized. I placed my order at 7:32. So many people just waiting for their orders. Lots of drinks on the counter. They don't tell you when your order is ready, you have to look at the screen to see if your order number is done. Then when you go up to get your order, the worker is looking at every drink to find yours. I finally got my drink at 7:50pm. He just hands it over without a thank you or smile or anything. I got the King Jasmine Guava. Not worth the price or the 20 min wait. read more

Steep Thoughts: Florence's Quest for (Her) Perfect Black Milk Tea Note - we went during their soft opening weekend, when they were running a BOGO deal. Black milk tea: 1.5/2. I got the black tea latte, less ice, minimal sugar (which is basically 30% sugar). This is a solid milk tea. It's very milk-forward but still light, pleasant, and almost fruity. It was appropriately sweet for the requested level. Other drinks: 0.5/1. Good variety of fruit teas and milk teas. The "cloud" drinks are topped with sea salt cheese foam, while the "boom" drinks are essentially slushies. The Cloud Yumberry and Crisp Grape Boom were both delicious, but the drinks are very expensive for what you get. Ambiance: 0.5/1. Calming decor, although the music was a little loud during the soft opening. There are some benches and chairs indoors, but the tables are few in number and tiny in size. Not a good place to work. Service: 1/1. Order at the counter. Drinks came out pretty quickly despite the soft opening, although there was quite a long line to order. Total: 3.5/5 read more

I cannot believe the level of unprofessionalism I experienced at the Irvine Heytea store. I specifically ordered a drink without cheese foam and emphasized it clearly. I waited 30 minutes, only to receive a drink with cheese foam. When I politely asked them to remake my drink and refund the price difference, the staff member -- who claimed to be the "supervisor" -- immediately started yelling at me, insisting it was my fault, and refused to refund anything. She printed a new receipt but still refused to give me the difference. When I asked for her name, she said, "I'm not giving you my name" in the most rude and dismissive tone. She even insisted I needed the original receipt to get a refund -- which is ridiculous -- and only reluctantly agreed once I mentioned the order number. I have NEVER been treated this way at a bubble tea shop. The so-called "supervisor" was completely unprofessional, rude, and aggressive. Corporate management needs to step in and train their staff. This was supposed to be a simple tea order -- instead, it was a nightmare. Avoid this store if you value basic customer service. read more

LOVE LOVE LOVE this location is a lot less busy than the other Irvine location. Better parking too.

EXPECT TO WAIT 30+ MINUTES | THEY PRIORITIZE ONLINE ORDERS I love the HeyTea off of Jeffrey, though I don't get it often because the line is usually long. So imagine my excitement when I noticed the newer location have no line and my friend from out of town was here. SERVICE We got to order quickly, but then I noticed that the order board was full of other numbers even though no one was ordering in person. It took about 40minutes until we got our drinks, which was really frustrating. I noticed the other HeyTea location shuts down their online ordering when it gets too backed up, which would be a nice courtesy to implement here. DRINK QUALITY We both ordered the coconut mango boom half sweet. The sweetness level was pleasant and I would do again, but I noticed that it was a lot icier. The other location is really smooth and also had more of the sago in it. IF I HAD TO go back to this location... I'd order way ahead of time ONLINE and also get maybe a hot tea to avoid ice blended drinks. read more

Hey Tea - The whole board is full of online orders with one in house order. So just order online or you'll have to wait a long time. - Bubble Tea Near Me - Irvine, California

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Came here twice, I had two drinks and it was just foam. No actual liquid inside, the overall place seems disorganised. The workers are stressed out and so dissociative with the customers but I don't blame them because they have so many task to do! Overall this place definitely needs better management and communication. read more

LOVE Heytea!! Everything I've tried always feel so fresh and healthy. Even the teas have so much aroma and the best floral flavor. It can be pretty hectic. I would say the employees don't give the best service, but they are always hard at work to get the drinks out ASAP. The interior is always clean and the tea smell is heavenly. I love this locations modern interior and the fact that there is seating which their other Irvine location does not. I always recommend one of the booms and the matcha tea! The kale tea is also so good and healthy. Love that they added this location since it's more convenient for me! read more

Hey Tea - Mango Pomelo Sago Boom and Yumberry Boom - Bubble Tea Near Me - Irvine, California

Cloud crisp grape - much more bland than I thought it would be. Blended with mild grape flavor and mild cheese topping. Kale boost tea - not bad read more

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Horrible, HORRIBLE pick-up experience. Do NOT order using the app - it WILL get neglected. Heard one worker ask another if they were making pick-up orders, he said nope. There were many pick-ups who were WAITING AN HOUR for their drinks. For context, this was a weekday afternoon. Placed my order at ~3:20, app said estimated wait time 20 mins - got to store at 3:30, expecting to wait a bit. That's fine. Except every group who came into the store and made in-person orders (counted at least 15 people cuz there were 2 groups of 5, and at least 4 other groups of 2 that came by) in my first 20 mins of waiting. They were all gone with drinks in hand when I asked the counter at 3:50 how long my drinks were going to take. There were at least 4 others who were waiting for their pick-up orders, a few with numbers before mine (and for one or two drinks only). Person at counter looked at my number, looked at the empty cups behind him with stickers on them, yelled "OH SHIT" and then went on to make more drinks. Another 20 mins later (55 mins after i ordered online), they finally started processing pick-up orders and I got my drink. Ridiculous, RIDICULOUS wait for drinks using pre-made ingredients considering there were 5 people making drinks. read more

Hey Tea - Bubble Tea Near Me - Irvine, California

I took just one sip of my drink and realized there were multiple plastic shards inside. I tried calling the store this afternoon but no one answered. read more

Hey Tea - Bubble Tea Near Me - Irvine, California

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Coconut mango drink delicious and refreshing. Long wait in line somewhat discouraging

It was ok. I think it was overpriced and mediocre. Nothing bad and nothing so phenomenal. They were also slow with having our drinks ready. No place to sit. I don't understand the hype. read more

I went here a few times and I really like their coconut mango boom. I wish the mango bits were not that sour, but I guess it's because mangoes are not in season rn. The green grape was okay. read more

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Ordered on the app online. 2 drinks and it took an HOUR. It wasn't even busy. Truly the worst boba shop experience I have ever had in my entire life. Workers here are managed poorly or either super incompetent. Manager definitely needs to get fired because I don't get how the owner of that branch could make any money whatsoever with such slow turn over. Drinks suck too! Quality is different substantially to the Jeffrey location, just go to the Jeffrey one and don't waste your time and money. read more

Good tea. Extremely slow. I waited 45 minutes for my drinks. not worth imo. rather go to tastea