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    Sound IT Solutions

    Sound IT Solutions

    (21 reviews)

    I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

    Really great and friendly service!…read more CareTech is hidden away on the corner of 6th and main street behind a wedding dress and spa store. It wasn't difficult to find however, because there was a sign in front for CareTech and the building itself had signs with all the store names as well. I went around 5:00pm on Saturday and it was easy to find street parking although I'm not quite sure about the other days. It looks like they may have a back parking area as well. I messaged CareTech beforehand, asking if they can fix my broken laptop and they were really quick to respond! I accidentally spilled water over it back in August and fried my MacBook Pro. It seems my Logic Board is damaged and most likely my keyboard too (it's difficult to tell if the keyboard is damaged or not unless it's turned on but that's where I spilled water so... it's most likely done for). It seems like it really depends on the model to accurately quote replacement parts and sadly, Apple parts are crazy expensive. I got price quotes from several different places so I'm certain they're not overpricing me. Also, after talking to them, I don't think they're the types of people that would! For my case, data retrieval would have been $70/hour which is cheaper than most places I inquired! It seems it really depends on if/how much the hard drive was damaged and how hard it is to retrieve the data (internally). When I walked in, Charlie greeted me very warmly and he even remembered my name and situation from messaging me! There was one other person there at the time and they were both really friendly and helped me open up the laptop and take out my SSD. They talked me through different options and it seemed like they were genuinely interested in helping me diagnose the problem more than just making quick cash. Overall, from what I found, this place had really great pricing and awesome service. :)

    HeroDesk - itservices - Updated May 2026

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