I've used Network Fixes who should be known as Puget Sound Computer Help three times and been…read moreextremely pleased with the results. I've recommended them to five of my clients that I set up, review, and train in QuickBooks and Quicken and several of my friends. The first was for help with setting up a wireless network for my laptop PC and devices to access. Bruce Miller, the owner showed me how to make sure that mine wasn't competing with the signal strength with other nearby networks. Which happened to be the case. What I learned from that experience I was able to use to set up my parents network. The second was when I mentioned to him a few months later how tired I was of seeing ads pushed to me on my computer. He showed me how to download and install a host file and reduced my annoying banner ads by 95%. The interesting thing was that my computer is now operating faster because it doesn't have all that ad cluttered bandwidth to process. I was also able to test this when I went to my parents in France and used their ancient Wireless G Apple network without the ads. A third time was when I was wanted to set up dedicated phone lines for my QuickBooks and Quicken set up, review, training, and troubleshooting business in Seattle. He told me about an affordable device on Amazon that uses the Internet, helped me buy it, sign up for a very inexpensive monthly charge ($1.49 a month and 2 cents? a minute, much less than having Century Link or Comcast), and configure the lines. Now when line 1 rings, I know it is from my Craig's List ads and for line 2, I know the call is from someone who saw my profile on Yelp (rhymes with whelp). Using these lines has improved my marketing. So when I have questions about upgrading my computers, networks, what to buy, and what to avoid, he is my reliable go to guy.

B11 Tech Solutions did an amazing job installing my Blink security cameras! They were on time,…read morefriendly, professional, and very knowledgeable. The installation was quick and seamless, and they made sure every camera was positioned perfectly for the best coverage and that all my questions were answered. What really impressed me was the guy was so patient explaining everything and making sure I understood how to use the app. The price was reasonable. I would use them again in a heartbeat

B11 Tech Solutions specializes in connectivity issues. Jhonata at B11 solved two different problems…read morefor me in 2025. First, he did trouble shooting on internal phone wiring problem (static, dropped calls) that Comcast refused to deal with. He checked all the wiring and devices and found the problem (bad wires) and fixed it. Has been working great since then. Given how well he did with the wiring issue, I asked Jhonata to tackle problems I was having with home WiFi. Some computers and printers/scanners were not being "recognized" on WiFi or were inconsistent. This was driving me nuts and made the WiFi next to useless for file sharing and printing. Jhonata did a deep dive on my systems and connections, even taking one computer to the B11 lab for analysis, scrubbing, and reinstallation of files and apps. He did not quit until he had diagnosed and resolved all the problems. He ended up installing a new mesh router and some new high-speed cables, and removing Norton 360, which was the source of many of the blocking issues. The computers, printers/scanners, and WiFi are working great, now. And the speed of the system is amazing. I cannot recommend B11 Tech Solutions enough. Jhonata is deeply knowledgeable about technology and just loves it. He pursues a problem until he finds a solution, no matter how complex. He is easy to work with and communicates clearly some pretty technical stuff. He included a description of the problems and solutions with the final invoice. Superb service!

I found Ben and NW tech experts on our neighborhood FB page. Ben always answers questions or will…read moreoffer his opinion on chats. when I got a "fatal disc error" last week, Ben was my first thought. Went to the website, saw the phone number, called it expecting to get an answering machine after 5 pm on a Friday night and my call was answered. With my issue, the diagnostic check was at no charge. he got back to me quickly with the found issue and my options. There were updates as parts came in and processes were finished. I felt confident, that Ben could be trusted with my computer. Highly recommend NW Tech Experts

I believed I had established a good relationship with Antonio, NW Tech Experts supposed Outlook /…read moreGmail expert. While I paid him $315 to update Windows 11 which was difficult because of my older hardware, it wasn't the initial reason for my call. My Outlook / Gmail issue was the reason I called which he never resolved. In the end, he shocked me by turning out to be terribly undependable. During his fix time, my all-important Address Book was lost and couldn't be found. I was eventually able to recover it myself and called him back to finish completing the setup. I left (5) voicemail messages to call me back, but he never did. (He had also told me he'd call me at 9am when he had to cancel our appt. When it got late and no call, I called him. He said he just woke up, that he'd call back in an hour because he needed his coffee first. He didn't think it would take long to fix. I had an appt that I ended up missing as I waited for him to call me back. Finally at 10:05am, and still waiting for his call, I ended up having to call him. It took him more time than he estimated and he never resolved the problem(s).) Finally I called NW Tech Expert and proceeded to leave them (3) messages explaining what happen and to please call me. I even asked on one message if Antonio was ok since I was surprised he never returned any of my calls. I've been waiting now for (3) days for them to call back and still nothing. It seemed they have both blown me off and I have no idea why. I believe you can now see that they are not trustworthy. Obviously if they find your task too difficult for them to solve, they'll easily abandon you without a word!

When my laptop decided to go poof on me, I looked up options and NCC was closest- I admit that was…read morewhy they were my first choice- the location listed on google isn't accurate, but they were near enough and had good reviews. I'm glad the internet got it right this time! Robert was so informative and helpful about what was wrong with my computer, (he kinda chided me about how I could have avoided my issue haha, it was great) and after doing everything he could to save everything he could, he got it back up and running and gave me good lessons on how to keep it going in the future. He has a loyal customer now!

I had built a very very pricey computer on my own, and I was having problems installing Windows. I…read morecame across NCC because I've seen it passing by at Fred Meyer's and I also used Yelp. My frustration of having a very expensive PC came down to bringing it to a computer shop to get it fixed. The price was very reasonable, and the guy there was able to diagnose and fix everything all within a day. He got my computer working perfectly after a couple days of bashing my head into the wall trying to get the Windows OS up and running. Don't expect a big PC supermarket though. These guys are a local PC repair shop and it definitely shows. Their knowledge of their craft definitely helped me and they're worth a shot if you have computer problems.

Wow! Mahlon came to our residence to help reorganize our computer files after a transfer snafu…read more He was so pleasant, professional, knowledgeable and efficient. I am so relieved and thankful. Phew!

I made the decision to purchase my own router/modem rather than continue to use the Comcast…read morerouter/modem that came with my system, and Mahlon Otero assisted me with that transition. He arrived on time, kept the work area neat, and he exhibited amazing patience as he helped me navigate numerous calls/transfers with Comcast. While assisting me with my system, he also offered to help me resolve some issues on my MS Surface computer and he downloaded a couple of free pieces of software to help me better maintain the security and efficiency of my system. Because I am self-employed, work from my home office, have no support staff, and am technically challenged Mahlon's assistance was invaluable. I would highly recommend you consider the Shivelight Company for your IT needs. Scott Verrette

I highly recommend CI Tech LLC for their recent surveillance camera system installation to monitor…read moremy home's perimeter and key entryways. I discovered CI Tech LLC online and verified their credentials using the Washington state contractor lookup tool. Additionally, I reviewed feedback on Google My Business and Yelp for further assurance. I contacted the company's owner, Aiden Won, through their website's contact page. Aiden responded within 48 hours, which I found acceptable. We arranged a meeting at my house for Aiden to assess the installation logistics and options. He asked me to consider potential camera placements beforehand. During our first meeting, Aiden's thorough assessment of my home for potential security system setups was impressive. He examined every angle and placement possibility, demonstrating his commitment to understanding the project. After Aiden's initial visit, we maintained consistent communication. Aiden was not only flexible when I suggested an alternate location for the NVR, but also provided valuable input on the system setup, demonstrating his dedication to meeting my needs. On installation day, Aiden and his colleague Michael arrived punctually at 10:30 a.m. and worked diligently until 8 p.m. They were friendly and sought my opinion on camera placement and other preferences. When unpacking the cameras, Aiden realized that his supplier had forgotten to include brackets for two cameras. He also encountered some software issues that required manufacturer support. Aiden devised a plan B to resolve these issues and assured me he would return to install the final components once the parts arrived. Two days later, with the necessary parts in hand, Aiden and Michael returned to complete the installation. They worked from 2:30 to 7 p.m. They adjusted the doorbell camera angle as requested. Aiden also addressed software and camera issues, optimizing the system settings. After setup, he ensured all cameras were correctly positioned and provided detailed instructions on managing and maintaining the system. It was clear that Aiden and Michael placed high demands on themselves to deliver quality work, which was very reassuring for me. I am extremely satisfied with the surveillance system that Aiden and Michael installed. The entire experience, from design to installation, was seamless. The software, monitoring screen, and cameras are functioning superbly. Aiden took additional time to educate me on the software and how I could best maintain the system so it will last for a long time. I highly recommend considering CI Tech LLC for your future home or business projects. Working with Aiden was effortless from start to finish. He made designing the system, choosing products, and deciding on camera placement straightforward and stress-free. I am very pleased with the installed system and reassured by Aiden's commitment to providing ongoing support and assistance with future upgrades if needed. CI Tech LLC is a dependable and customer-friendly choice for home technology projects. I believe you will be very satisfied with their work and outstanding customer care, as I have!

Super impressed! CI Tech did an excellent job adding ethernet ports to various rooms throughout my…read morehouse. Very clean install, professionally done, and their attention to detail was absolutely fantastic. Highly recommended!

My company currently uses SnS for all of our IT needs.... Scott is absolutely incredible!!! He is…read morethe best IT guy on the planet and is a pretty great human being as well. He is always there when I need him and fixes any issues very quickly. I honestly can not give him enough praise!

I cannot speak highly enough of SnS! Scott is incredibly knowledgeable, kind, and very…read morehard-working. He is always quick to respond and has helped our small business immensely. I would recommend Scott to any business in need of IT help! Thank you, Scott!!

I recently had contact with Antonio of ComputersNThings. Due to a misunderstanding and serious…read moremedical issue in his household during the time I called, he was abrupt with me and disconnected while trying to put my call on hold while another call was coming in. We have since solved our misunderstandings. While I have not had any service yet from his company I have no reason to think (based on his reviews) that the work he does is not top-notch. James W

I found Antonio through an on-line search. He had a few good reviews, so I called him to help me…read morerecover data from a corrupted hard drive. -- - He said it would take 3 days. -After a few days, he said he needed more time. -Then he said he was sick. -On August 7th, he said it would be ready "for sure before Monday". -It has been 3 weeks now. He won't answer his phone and won't respond to texts. I went to the address listed on his business card, but it isn't his actual address. (I was told he gets mail delivered there, but he never actually lived there). His website was active when I found him, but now it is showing "expired". -He sent screenshots of the files I wanted to recover, but he hasn't completed the work. -All I want is to receive my hard drive back... (I get it, life happens - I've had urgent life/death matters to deal with too - you can't just disappear and expect people to be happy. Ask a friend to pick up the hard drive and return it to your customer.)