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Hernandez Auto Sales

3.4 (15 reviews)
Closed • 11:00 am - 7:00 pm

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1 year ago

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11 months ago

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1 year ago

Amazing customer service Martha and Alex great people very understanding of definitely buy future vehicles here

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1 year ago

I went there and they took care of my auto needs. Excellent customer service!!! Thank you for the great service!

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2 years ago

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3 years ago

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5 years ago

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12 years ago

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8 years ago

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13 years ago

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12 years ago

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Drive It Today Motors

Drive It Today Motors

(4 reviews)

Gary and Claudia are two of the best people in the industry. I drove all the way from San Jose to…read moreAnaheim because they were more than willing to help me out and get me into a good car. Not only was my Ford Focus under 10,000$, it came with a clean bill of health with the CARFAX they provided! Thanks to Gary and Claudia, I can say I am happily the new owner of a Ford Focus and the process was completely stress free. If you're looking for a new car and unsure if you qualify, visit Drive it Today and I'm sure you will be leaving the lot with a smile on your face and a new car!

This is my first ever Yelp review. This particular incident got me so upset that I am now taking…read morethe time to write this and feel that everyone should be aware of this rinky dink 2 man operation. It started when I saw a posting for what looked like a decent car with a decent price. I told them I live in Bay Area. Gary in the beginning was very easy to deal with, very responsive to my calls and questions. The agreement was for me to deposit the money into their checking account and he would release the car and paperwork to a friend so he can drive it to me. Once they got the money nothing else was followed up. I completed the paperwork and sent it via priority mail (paid for delivery myself). A few weeks later when I asked about the paperwork being sent back to me (thinking it should be already sent) Gary told me "she said she sent it", who the hell is "she"?!. Then Gary texted me back and said it is now in the mail being sent through regular mail!!! C'mon guys, I gave you the respect of receiving my money and paperwork in a timely manner and you can't even fork out the $5 bucks to make sure it gets back to me?! It's been over a month and half now and still nothing, on top of that my calls are getting ignored and forwarded to a voicemail. I wrote this 20 minutes ago. Didn't get a chance to write about all the mechanical issues with the car and now just got a call back from Gary to find out that this place is now closed for business. I now am out $6500, I have a lemon for a car, with no paperwork to show that I am the owner... I only have the previous owner's attorney information. Attorney?!!!

Speedway Auto

Speedway Auto

(45 reviews)

Speedway auto sales is the place to buy your used car with a large selection of cars and trucks…read more I was in the market for shopping for a small truck because I had a larger truck so I wanted to down size and I found speedway On line I found a 2004 Ford ranger x cab rite away I can tell it was in good condition Andy was the sales guy nice and polite knew his job well, we made the deal trade in my truck and I was on my way thanks speedway .

Great Location, Cars look beautiful and the process was simple, Andres was nice to speak and deal…read morewith as well. OverAll, first impression was still better than most smaller owned dealerships .... However, bought a 2014 truck w/ 94k miles, $3700 down... and less than 60 days later, realized it needed a 3k TRANSMISSION VALVE BODY (A new transmission was recommended even), Drive shaft and Fuel pump module. The truck was never serviced either, needed an oil change, front brakes and alignment (small things that I can take care of anyways) Reached out to the dealership in good faith to see if they'd help in one way or another, wasn't expecting the repairs to get completed all by them but who knows.... I was referred to a shop for it to get checked out and they found nothing wrong with the transmission I guess, being so busy, I took time to see another person yet one month after their referral, the check engine light went on and boom, there indeed was a transmission issue. The dealership and 3 other shops all quoted total repairs at $4k to $6k in repairs, or more if I replace the transmission. Side note: Before I realized the issues in my truck, I did refer a friend to the place too and they noted that the cars they checked up on did seem like they needed maintenance too, again, small problems but something to note Can't say you all will have this experience but do carefully examine your vehicles, CAREFULLY, before signing those papers! This has been an EXPERIENCE in my books TWO stars instead of one, since I know the salesman and office staff there definitely deserve some credit I put this review on Google and Yelp since I feel it's important everyone hears me out on this honest review AND YES, I HAVE INVOICES AND RECEIPTS AND PROOF IF ANYONE DOUBTS THIS REVIEW.

Auto Republic Fullerton

Auto Republic Fullerton

(786 reviews)

My mom and I recently purchased a car and had an excellent experience thanks to Mark. From the…read moremoment I walked in, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. What we appreciated most was that Mark was honest, patient, and never made me feel pressured. Buying a car can be stressful, but he made it easy and enjoyable. His knowledge, great customer service, and dedication to helping customers truly set him apart. Thank you, Mark & David for making this such a smooth and positive car-buying experience. I highly recommend working with them if you're looking for a vehicle!

I understand that I purchased a used vehicle, and I knew it wouldn't be perfect. However, I've had…read morethis Acura for less than two months, and I've already experienced multiple issues. That's extremely disappointing, especially after spending my hard-earned money. When I called to discuss my concerns, I felt rushed off the phone and was told someone would call me back. That never happened. The service department was not helpful at all--I felt like the only concern was getting my money and sending me on my way rather than addressing the problems with my vehicle. If you're considering buying a car here, please do yourself a favor: start the car yourself, test drive it thoroughly, inspect everything, and don't feel pressured to make a purchase. The sales team seems focused on making the sale, but once you've signed the paperwork, getting help becomes much harder. Now I'm stuck with a car that's giving me problems after less than two months, and I still don't have a resolution. I expected much better customer service and support after the sale.

Fullerton Ford - 2022 Super duty!

Fullerton Ford

(846 reviews)

Super pleased with Fullerton Ford, especially their service department! I was having transmission…read moreissues in my F-150. Before coming into Fullerton, I had originally taken my truck to another Ford dealer in the area, in which my truck sat there for a week, not even pulled into the shop, undiagnosed, and fully un-communicated with by the service advisor. Which was super frustrating being out a vehicle for this amount of time. I ended up picking the truck up and taking it over to Fullerton, which was a great decision! At Fullerton, I got in touch with Cesar, who took excellent care of me and my truck. He was super communicative, and productive on getting my transmission issues fixed under warranty and was even able to get me a rental car while my truck was getting wrenched on. I do want to note too, the whole service team was great, when Cesar was gone or out for lunch they all picked up his work and made sure I was taken care of. Hopefully I don't find myself back in the service department anytime soon, but if I do, I'm 100% bringing the vehicles to Fullerton over any Ford service dept in SoCal. Might even find myself in the sales department later on down the road!

I brought my car in for a recent recall notice I received in the mail, but the main reason for my…read morevisit was to address a faulty tire sensor. I expressed my concern to Jesus, and he explained that the sensor would most likely need to be replaced, with an estimated cost of no more than $150. I agreed and told him that was fine. I dropped off my car at 9:30 a.m. and received absolutely no updates throughout the day. Around 3:00 p.m., I called to check on the status of my vehicle and was told that Jesus was busy but would return my call. Unfortunately, that call never came. By 4:45 p.m., I had my husband drop me off at the dealership. When I arrived, Jesus seemed surprised to see me. I explained that I had never received a callback or any updates regarding my vehicle. He then went to check on my car and returned to tell me it was ready. He confirmed that both recalls had been taken care of. However, when I asked about the tire sensor, his response left me completely stunned. He actually said, **"Oh, you wanted that taken care of too?"** I was beyond shocked! Why on earth would I bring up a faulty tire sensor, discuss the cost of replacing it, and agree to the repair if I didn't want it fixed? Rather than acknowledging the oversight or taking accountability, Jesus claimed that the part needed to be ordered. What made this even more frustrating was that he made this statement without even checking the computer to verify whether the part was available. I was without my car for the entire day, only to discover that one of the main reasons I brought it in hadn't even been addressed. What disappointed me the most wasn't just the incomplete service, but **the complete lack of communication, professionalism, and accountability.** Mistakes happen, but how someone handles those mistakes speaks volumes about their customer service. This entire experience was incredibly frustrating, disappointing, and a complete waste of my time. I expected much better service, especially when I had clearly communicated my concerns from the very beginning. **A huge disservice and an even bigger disappointment!**

Springfield Motors

Springfield Motors

(35 reviews)

I want to say THANK YOU again to Danny and his crew from Springfeild Motors! I had my eye on the…read moremini cooper they had at this lot for a good week or so and I'm thankful to have purchased my car from this dealer. They were extremely professional, very understanding and helped me get my dream car. I've had many bad experinces with other dealerships but they stood out. They are truly caring for their customers. He made sure I was clear of how much my payments were, advise on insurance, made sure I knew all the warranty info. He kept me informed of what was needed on my car and there was no surprises . As of now its been almost 6 months and there are still no surprises my car is 100 running no "Mickey Mouse" of anything. I was worried that being a used mini and going through another bad experience but I can CONFIRM from my experience he sold me a perfectly used mini :) He took a chance on me in feel and I'm forever grateful for changing my life. I've taken to many long trips and my normal commute and I'm 100 happy with my car :) These guys will take care of you and sell you a quality car !

I tried to give these guys the benefit of the doubt, but my experience has been nothing but…read morestressful. I've only had the car for about a month and a half, and two of the tires were already completely bald -- one even blew out on me. There's no reason a dealership should be selling a car in that condition. Before the tire issue, my alternator went out, and while they replaced it, they still made me pay out of pocket, which didn't feel right considering how soon the problem happened after buying the car. I really wanted to trust this place, but after multiple major issues in such a short time, I can't recommend them. Buyers beware -- inspect everything carefully and don't expect much accountability once you drive off the lot.

Hernandez Auto Sales - car_dealers - Updated October 2026

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