1. Hernandez Auto Repair

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McKinney, TX

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Hernandez Auto Repair

1.8 (20 reviews)
Closed • 8:00 am - 6:00 pm

Services - Hernandez Auto Repair

Oil changes

Routine automotive maintenance

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went to this company because they beat competitors pricing.. brought 3 different vehicles in for 3 different and every time it never fails , something was done wrong .. this last incident was my final time doing business.. went in for engine repair , they did something to my tire , didn't call me and notify me , I called them several times before I came to pick up my truck they never said they had to do something to my tire . when I picked my truck up the mechanic told me about the tire , tried to do a plug on the side of the tire to fix it , plug came apart and I was stuck on the side of the road.. this is my business truck so I also lost a bunch of money the time it took to get fixed .. and this tire wasn't cheap

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11 months ago

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3 years ago

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HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

I had an amazing experience with Provision Automotive (Melissa) this week. My car had to be towed…read morein on Monday, and they were kind, patient, and helpful every single step of the way. Their customer service is truly top‑tier -- they kept me informed, explained everything clearly, and made a stressful situation feel so much easier. Everyone I interacted with was professional and genuinely caring. You can tell they take pride in their work and in treating people right. I'm so grateful for how they handled my car and how they treated me throughout the process. Highly recommend Provision Auto if you want honest service, great communication, and a team that actually cares about their customers.

Auto Clinique

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Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

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Hernandez Auto Repair - autorepair - Updated October 2026

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