I had an amazing experience with Provision Automotive (Melissa) this week. My car had to be towed…read morein on Monday, and they were kind, patient, and helpful every single step of the way. Their customer service is truly top‑tier -- they kept me informed, explained everything clearly, and made a stressful situation feel so much easier. Everyone I interacted with was professional and genuinely caring. You can tell they take pride in their work and in treating people right. I'm so grateful for how they handled my car and how they treated me throughout the process. Highly recommend Provision Auto if you want honest service, great communication, and a team that actually cares about their customers.

HISTORY: Struggling with the management of the scheduling…read moreand management of commitment. IF my vehicle is going to be late, I need to make Plan B and C ways to ahead of a "late". Communication is key with managing my vehicle's mechanical issues. When you work 7-5, you have to create options for how to get to/from work/home. My vehicle was to be ready Tuesday by 1700. At 1700 I had to call and ask for a status. Yesterday (Tuesday) said it would be ready around 1000 today (Wednesday). It is 1330 now and no call. I am concerned with how well I can trust this place now. Now I'm worried about how well the work is. CURRENT: Owner and operator personally called and worked out my schedule concerns and literally setup delivery for my vehicle. Explained information that created the problem and shared their plan to avoid recurring schedule concerns. The behavior I experienced from Mr Trevor is more than I expected but appreciated greatly. Enough to extend my full trust in their work and future scheduling. The best experience in all my Yelp reviews... Thank you Provision Automotive!

If I could give 10 stars, I absolutely would!…read more I had an amazing experience at Legendary Automotive Diesel & Repair in McKinney. From the moment I walked in, I was greeted with a warm welcome. Everyone on the team was friendly, professional, and made me feel like a valued customer. Austin Lathrop took excellent care of me. He was knowledgeable, courteous, and kept his word by updating me exactly when he said he would. My car was repaired perfectly, and the entire experience exceeded my expectations. No one asked me to write this review--I simply wanted to recognize outstanding customer service. Legendary Automotive has earned my business for life, and I highly recommend them. If you're looking for honest, dependable, and professional service, ask for Austin Lathrop. You won't be disappointed!

I just called for a quote, and unfortunately they don't give estimations. But I just got the best…read morecustomer service and personalized care I have ever gotten over the phone than any other auto shop. Shoutout to Austin on the phone. Great guy. His amazing service over the phone alone was so good, you guys have me hooked as a customer already. If I end up needing help, I'm taking it to you guys with no second guessing. Or heck, anything else down the line!

Great service, great and honest communication. Have been taking our vehicles here for years and…read morealways appreciate how quickly we get in and out.

I met Joe, many years ago, in a networking group, when he had only one location. So, when I needed…read morea mechanic I thought, "What do I have to lose?" That was four cars, one teenager, and an ex-husband ago... LOL. Now, even my grownup son brings his car here! Joe is Automotive Solutions. He is the owner and integrity behind the business; he stands by the work and will make sure it's right. Every time! I recommend them to anyone needing an honest mechanic.

I recently took my brother's 2009 truck into Fifth Gear Automotive for a pretty major assessment…read morebecause multiple things were going wrong. The truck ended up needing significant work, including a new transmission, front-end suspension issues, a steering column, and a variety of other items. What really impressed me, though, was the integrity and honesty of the team at Fifth Gear. Instead of just pushing me to authorize a huge repair bill, they had a genuine conversation with me about whether it made sense to invest that much into such an old vehicle. Their advice wasn't about making a quick buck--it was about what was genuinely best for me and my brother's truck, which he depends on for his work. That level of transparency and character is something you don't always find, and it's exactly why I'll be recommending Fifth Gear Automotive to anyone who asks. Even though we ultimately decided not to proceed with the repairs, they've earned my trust and future business. Kudos to the team for their professionalism and integrity!

The work and service were both rough:…read more Work - the car was pulled out and ready to hand over to me, even without checking all the lights that were still on (engine, brake, etc). I had to go find them again to scan the system to cancel the lights. And they said the "lights were on when they got the car." I told them that's why I reached out and offered business. Wasn't it their job to wrap it up before saying the car is ready? Service - I chose them because they said they offer the service to send the car back to me without me having to show up there. And it was communicated that they could have the car fixed within the day. It was discounted after they got the car, saying they didn't even have the parts ready by the end of the day and that they had to wait one more day. Plus, they told me they could only Uber me to their plant to pick up the car instead of sending it back to me. They should not OVERPROMISE on such supporting services as the customer chose them for the sake of time. It turned out I had to cancel lots of errands, which would have been totally avoidable if they had been upfront and decent from the beginning and throughout the service. I gave them two stars instead of one only because the manager showed a good attitude and admitted that they should have done a better job. Anyway, the experience was NOT pleasant.

AC repair was done quickly and professionally. Thank you. Will definitely use them in the future…read morefor any future maintenance or repair needs.

Great place to get your car repaired especially if you have a diesel engine…read more It is like going to the dealer without the high price!!!!

Won't be back. Don't let the name fool you. Not honest or transparent at all. I came in with a…read morevapor valve needing to be replaced, something I knew because I used my error code reader. Sure, still charged me $185 for diagnosis. Thought I was getting taken for a ride by my Carmax warranty because they were only willing to pay $66 towards the $160 charge for the part. Turns out that is exactly what the part retails for, checked AutoZone and genuine Chevy parts online. This place doubled down, they reserve the right to mark up the parts as they choose on some margin they weren't able to disclose to me, wouldn't tell me how much they paid for my part, just that they weren't gonna budge on what they charged me. Ladies, make sure you ask ALL the questions, don't let anyone think you don't know what you're talking about before you leave your car with a mechanic shop like this one.

Absolutely stole $400+ from me…read more Visited them in September 2023 because my A/C was not working properly. They informed it was just time to recharge the refrigerant and it would be around $430. I said this seemed steep and they said it would be $120 if I did nothing and just picked the car back up for their diagnostic fee, they gave a big pitch about why it cost so much for this type of refrigerant and their work includes a warranty and yada yada. I said fine go ahead. At which point I looked up Autozone's cost for a can of the refrigerant with a gauge and it was $150. So I called them to tell them not to do the work, I would just do it myself. A full 8 minutes had passed and they said "sorry, he's already finished and parking it now." $430 for 8 minutes of work must be nice especially when they don't stand behind it at all. Fast forward to the end of February, it finally had a day warm enough for me to turn my a/c on again and now it's doing the same thing it was when I brought it in. Called them up and they said yes I'm still in the warranty. Take the car in. They determine there is indeed a leak in the valve and argued with me for having the car for a few months since the last time, I informed them that the months between September and February are known as winter and I hadn't been using the A/C. They agreed to honor their service warranty and fix the leak but asked me to pay for the lost refrigerant which is magically now only $108 lol. I was about to resign and agree when Kyle kept on about how the leak wasn't present in September, I told him I think it could have been because that's a big coincidence, at which point he then scoffs and said FINE WE WILL JUST FIX IT THEN. When I went to pick up the car he handed me the card for another mechanic as a way to say he didn't want my business anymore, which was never ever ever in danger anyway. Now HERE I AM JUST A FEW WEEKS LATER and guess what isn't working again? So congratulations on the $430 for a job you clearly did not do. I'll find somewhere else to fix it this time. If this was the type of service I provided in my work I would be ashamed of myself. I cannot recommend against them strongly enough, they should scrape the "Honest" sign off their building and just be Negative One Auto Care because that's what you get with them.

We have used Bobcats Automotive several times already and will continue to go there for any work…read moreneeded on our cars. He saved us a ton of money the first time we went there when the dealer wanted to do a bunch of work that was wrong and wasn't needed. Very honest and straightforward. A couple of friends now are using them. Highly recommend them.

The owner was very nice and down to earth, easy to talk to and very knowledgeable. The price was…read morereasonable and the work was done quickly. I could immediately tell he correctly fixed the issue ( the crazy vibrations when I got up above 60 were completely gone). Had it back about a month and drives great.

This is the fourth car we have purchased from Hyundai McKinney. Our Sales representative, Daniel,…read morehas always taken care of us. We will continue to return to Huffines McKinney. Next up, we plan to purchase a Santa Fe.

Told my wife "ah yeah we don't negotiate at all on price for a used car" lol biggest load of crap…read more We still bought the car because I wanted her to have the experience (and she made the fatal flaw of not being willing to lose). I stepped in for financing because they could "beat our CU interest rate by .2%." I got it down another .5% to an even 5 but I probably could've gone lower. The sales rep lives in our neighborhood and it felt like he definitely took advantage of us knowing where we live and our occupations. We're gonna be buying a new car in about a year and it'll either be a Kia sorento or telluride hybrids. That sale isn't going to that string of dealerships anymore. Hope it was worth it.