Had my 6 y/o glasses adjusted today at Heights. Amy super helpful and professional. Glasses feel good as new!

The staff here were so friendly and helpful! The doctor answered all of my questions clearly and thoroughly. I found beautiful new frames in their frame selection and Amy helped me to custom fit the frames to my face. I would definitely recommend! read more

Every time I go here I have a great experience. I would definitely recommend going here for glasses and an eye exam. They're efficient, kind and very organized. read more

The staff here was very nice, and the doctor is excellent! All of the testing machines are new and modern.

Optometrist was awesome Dr Davis was super nice and detailed about her exam. The reason I gave it 3 stars was because there is not a huge selection of glasses not to many designer frames and expensive. I have excellent eye insurance and almost spent $400 out of pocket. I was also in shock when I was charged and additional cost of $35 for a photo of my retina. They didn't ask me if I wanted this so I only assumed that it was covered. Not sure if I would go back again but for the situation we are currently in I was able to get in fast for an appointment. read more

I've been coming to heights optometry for years and bringing my kids for their vision & eyeglasses as well. Everything from setting up the appointment to the appointment and picking up glasses/contacts is a breeze. I live out of state now but still come to Heights Optometry for my vision exam & glasses. My kids are adults now and still go as well. I appreciate the convenience and friendly staff. read more

Being fairly new to San Diego, I had to set up a new network of doctors, which I was really nervous about. I used Yelp to look for eye doctors fairly close to my new neighborhood, and I am very glad I came upon Heights and Dr. Walton. Her and her staff are very kind and helpful and do a great job of explaining everything from care to cost and will go the extra mile to check for deals and rebates. Dr. Walton was actually able to lower my prescription, and was able to tell me why that happens. I didn't lose any clarity in what I was seeing. She said looking out for the future of my eyes, and this was definitely a good thing. My husband will be needing to go to the eye doctor in a couple months, and I will definitely be having him go there as well. I look forward to having Dr. Walton look out for my eyes for a long time! read more

Needed two screws for my RayBans. I've searched multiple chain sunglass huts and they could not find the right screws. RayBan screws are impossible too find but the Wonderful ladies at Heights Optometry had me in and out the door in ten minutes. I highly recommend this business as they are professionals and provide an excellent service. I also respect their attention to following rules for corona virus. Thank You! read more

Visited Heights Optometry yesterday for my annual eye exam. Staff here are the best; Arlene got me through my retinal scans, pressure checks and all quickly and efficiently. She was able to answer all my questions about the tests themselves and test results. Dr. Nastasoiu went into greater depth in her review of my retinal scans, and was able to discuss my eye health in the context of my family medical history. Walked out reassured that Heights Optometry is taking care of my eye health care. Thanks, see you soon! read more

Went in to have some lenses changed on my current sunglasses, the staff couldn't have been friendlier! Will definitely be back and recommend them. Thank you read more

I will be honest and say that I don't even wear glasses, the only reason why I even went over there is because I had met the lady that was singing next door and she invited me to come watch her performance, overall it was a very nice atmosphere with the live performance, extremely nice staff, very clean and trendy atmosphere which makes you want to go there for your glasses. I will say if you wear glasses try this place out I think you'll be swept away by the amazing staff. read more

Heights Optometry - Eyewear & Opticians Near Me - San Diego, California

Very friendly and I didn't realize my vision was fuzzy till I was examined. Nice service

I've purchased several pairs of glasses from this facility and today interacted with an employee I'd never seen before who had a problem adjusting the glasses I'd purchased there. This place is dead to me now. read more

I went my whole life with the incorrect prescription. It wasn't until 2018 when first visited Dr. Walton and she more thoroughly assessed my eyes and figured what was wrong with my previous prescription. Now I finally have glasses that work and I want to wear all, day everyday. It's been a life changer. read more

Easily the best optometrist I've been to in my life. Dr. Walton is quick in getting things done without giving you the sense that she's pushing you out the door to see the next patient. I enjoyed the conversation and her willingness to explain to me all the crazy questions I have throughout the year. All the workers here are crazy friendly, smiling and talking like they're recording an ASMR while telling me my astigmatism is equivalent to my 90 year old grandmother. I. LOVE. IT. In all seriousness, this place has a consistent 5 star for a reason. Best place I've been to. read more

Heights Optometry - Eye'm watching you! - Eyewear & Opticians Near Me - San Diego, California

I have went to this optometrist 2 seperate times. The first time I tried getting colored contacts which resulted in a full refund because they were impossible to wear. Fast forward to my next visit, the whole office staff is incapable of reading my exceptional benefits. I had to tell them how my benefits work, but even after all that I was told my benefits would not cover contacts. Needless to say, I paid out of pocket and it has caused another huge headache. If you want to support small businesses but don't want to get ripped off, I would go elsewhere. The optometrists are great but the people who are supposed to manage everything else have no clue what they are doing. read more

Staff was honest, helpful and friendly! My glasses got super bent and I stopped in and they fixed my glasses! They were hospitable and a beautiful store. Highly recommend! read more

Heights Optometry - Staff is so amazing! Exellent adjustment Skills, definitely recommend. - Eyewear & Opticians Near Me - San Diego, California

While I may look all tough and stuff, I tend to avoid things being put close to or into my eyes; one may say I am afraid of such behaviors. Dr. Walton was super friendly and considerate of my ocular aversion and the basic exam I had was a breeze. Rad staff of the friendly and knowledgable variety. Hyper-clean from the lobby to the exam room. Also the book of MagicEye Puzzles was awesome. I saw the boxing kangaroos, did you?! Turns out I don't need eyeglasses and there was no hard sell or pressure to buy anything. I was also made aware that my insurance would cover sunglasses so I will be back soon to acquire a new pair of shades! Thank you to all the rad ladies at Heights Optometry! B. read more

Heights Optometry - The lobby; with my eyes looking like a drug addled lunatic while I wait for the dilation drops to fully kick in. - Eyewear & Opticians Near Me - San Diego, California

Dr. Walton was friendly & professional but I really appreciated the way she explained & educated me about my eyes/vision. The office staff was just as polite, professional and helpful. Highly recommend! read more

My prescription eyeglass "arm" (not purchased from Heights Optometry), suddenly became stuck in the open position, making it impossible to fold up and put in my glass case. I went in to see if it could be fixed. They immediately fixed it for free and were so kind. They could have sent me on my way, but they didn't. I will be going there for my next eye doctor visit. Thank you! read more

I've never really had good experiences with getting eye exams, but this place is amazing! Everyone is so friendly and Dr. Walton explained everything so well to me! They also are taking the precautions for covid and it definitely put me at ease. This was the most I've ever enjoyed going to an optometrist, I'm definitely going to continue going here! read more

I was so lucky to find such cute unique frames from Heights Optometry. The staff was so helpful and kind. I appreciate Dr.Walton for going out of her way to discuss a out side Rx for my daughter .My son loves his frames and his vision is so much better in class Dr.Walton does such a great exam my son refuses to go anywhere else. But they both get so many compliments on their frames . read more

Heights Optometry - My little ones are getting tons of compliments on their frame selection & I have to thank Heights Optometry for the extra effort they put in - Eyewear & Opticians Near Me - San Diego, California

I was really impressed by the staff and optometrist. I was given pertinent advice about eye problems separate from my vision to prevent future problems. The office observed COVID 19 protection requiring the patients to wash their hands upon entry. Overall, I felt comfortable with the risk of coming in the office. Would recommend! read more

I want to say that Dr. Walton has been amazing and I was one of her 1st patients when she opened her office in Normal Heights but the customer service I have been receiving the last couple of times, I have tried to schedule with her has been horrible. Sorry to say I will be finding a new office read more

I have been shopping for a new optometrist for a few months, and when I came across Heights, it was just perfect. While my previous optometrist was great, one thing that didn't have me go back was their selection of eyewear. Yes, they have plenty of designer frames and other select frames with discounts but I honestly wasn't interested with their inventory based on their styles and their price tag. Heights offer off-brand and some known brands but they are affordable and can be within your insurance budget if they can cover $200 frames, which mine did. I just had to pay for the lens and the co-pay. Retinol examination is an extra $30 that is usually not covered by your insurance. It is recommended to check on your eyes with this exam! Denver, Mike, and the rest of the opticians helped me a lot and they were very hospitable and welcoming. I appreciated them helping me find a pair of frames even when I didn't enroll as a patient first. I wanted to shop for frames before I commit, lol. The building is spacious and well-decorated with all things optic like paintings with animals wearing glasses to mid-century vintage furniture (they have big comfy armchairs!). It's a quirky and welcoming place! Definitely has your eye wandering! Doctor Meredith was very nice and made me feel at ease during my entire exam. Definitely planning to go back to get prescription sunglasses next! read more

This was the best eye exam I have ever had in my life! I've been wearing glasses and contact lenses since I was 12 years old. After multiple eye exams from numerous doctors, I have to say Dr Marcelline Ciuffredo stood out among the best! She was friendly, professional, thorough and very knowledgeable. My expectations were completely exceeded. Furthermore, the rest of the office staff were also upbeat and sociable while maintaining professionalism. I never felt pressured to buy anything. And I never felt like I wasn't being well-cared for. From the moment I called to make an appointment to the moment I stepped back onto Adams Street, I felt like my business was valued. Logistics - There is plenty of street parking in the surrounding area. At the time of this review, the building is undergoing some construction on the outside only, inside it's immaculate. The offices are open! read more

I had a great experience with Heights and Dr. Walton. My wife had been referred there after an eye surgery and she sent me there for a prescription and reading glasses. They're in a great space in an historic building with plenty of on-street parking. Stylish decorations. Almost over-staffed with people. I appreciated using an online pre-visit form and getting my prescription digitally. I'll be back. read more

I've struggled to find a good Eye Dr for about the past 10 years in San Diego. Every single one I went to seemed to be a flake and went out of business or moved practices and never had the common courtesy to tell their patients. I am so so thankful to have found Heights Optometry and Dr. Walton!!! She is fantastic and her entire staff is incredible. A lot of Drs. offices can be dreadful to go into but not this one! I highly recommend this practice!! read more

I had such a wonderful experiences. Let me start off by saying I was so intimated by the process of getting my eyes checked and purchasing new glasses and contacts. My insurance policy and what it provides me was like a foreign language. Right away before even confirming an appointment they told me everything about my insurance plan, eye exam process, and what my benefits have to offer. Most places I've gone to previously have never done this so it was such a relief to really understand what I'd be expecting to pay. The office visit and eye exam was wonderful, everyone was so great. From picking frames to testing my contacts. The turn around time for my new frames was exactly a week and I have to say, they are so my style. I would recommend this office to anyone and will forsure be a returning customer. read more

My husband and I made an appointment at Heights Optometry and I am so glad we did! From the moment I called in to schedule the appointment to the actual visit, the customer service was top notch. We had the pleasure of seeing Dr. Ciuffreda and she was incredible! She was very friendly, knowledgeable, easy to talk to and overall she made me very comfortable. My husband has been suffering from dry skin around his eyes and tear ducts and although that isn't what we went in for, Dr. Ciuffreda noticed it and immediately offered a solution by prescribing him with an ointment to help get rid of it. Overall, the entire staff at Heights Optometry clearly goes above and beyond for their clients and they're just enjoyable to be around. Highly recommend! read more

Cannot overstate how much I'd recommend this place. From the expertise of the doctors who genuinely care about your well being (in my case, their high-tech equipment spotted an issue with my retina that otherwise would have gone unnoticed), to the friendliness of the staff, to the extensive & stylish selection of frames... it all makes for a positive experience that I truly look forward to each year! read more

If I could give this place a 10 star I would. They were very helpful with new admits. Dr. Walton personally spoke to me on the phone and asked about my eye history. She also explained the kinds of eye test do they offer: contacts, reading glasses, etc. Being new to the area, I was very lost and didn't know where to park, but I had no trouble finding the building as well as parking actually. The area was easy to navigate. Not only was Dr. Walton amazing, but the staffs as well! I had a few questions in regards to my glasses and the eye technician answered them all! Oh and for those of you who are military affiliated, they accept Tricare Prime! read more

I've passed by Heights Optometry frequently when in the neighborhood, so when it came time for me to choose a new optometrist, I did some more research on them and immediately knew that they were the place for me. The entire staff was so warm and friendly, from Michael and the other woman (I'm sorry that I forgot your name!) who assisted with my check-in and initial tests to Dr. Walton who was very easy to talk to and explained everything as she was doing it in a way that was easy to understand without being condescending. I'm especially thankful for Holly, the optician. After finding a pair of Lafont frames online that I absolutely fell in love with that they didn't have in store, she was able to find that they were able to special order them for me. I also appreciate that she double-checked the frame sizes and had me try on some comparable sizes in store to ensure that they would be a good fit, and let me know about one potential issue with these frames (slightly longer temple length). I've had a few times in the past where I either ended up with glasses that I didn't really like because offices wouldn't/couldn't look into frames beyond what they had in stock, or ending up with frames that were a poor fit overall because they just wanted to make a sale. Lastly, they have great business practices, if that's important to you. I love that they participate in community events like Art Around Adams and support their neighboring small businesses as well. They also offer a huge selection of unique frames from a wide variety of designers at all price ranges, not just the same generic choices that you'll find at most optometrists or stores. read more

First came here 2 years ago from a recommendation of a friend and was really impressed. Very laid back and comfortable, but spot on with state of the art equipment and knowledge. Took 2 yrs to come back for an annual exam, exact same great service. These folks really take their time and treat you with amazing care. I strongly recommend this place, can't go wrong! read more

Great place! I came in for my annual eye appointment and recommended my fiance to as well. We both saw different doctors and we both liked our doctors. Everyone was super friendly and the place is very cute and clean. Standard, fair pricing. read more

I've got a crazy prescription due to some unfortunate head trauma sustained in my younger years. (A few concussions from trying to fly using a snowboard. Tip: stick to airplanes and other real flying machines instead. Much safer.) I had been seeing the same optometrist in North County for years -- but he retired and the guy who took over his practice was a greedy, self-absorbed wacko. And he looked like a weasel. You shouldn't have to choose between blurry vision and people who creep you out. But then I found Heights Optometry and Dr. Walton. And things quickly turned around. I was initially drawn to this office by its close proximity to my house, range of great frame companies, and the fact that they actually give back to the community. (Suck on that, Mr. Greedy Optometry Guy!) Since then, I've been continually blown away by this office and staff. The vision care and level of service Dr. Walton has provided me have been absolutely phenomenal. On more than a few occasions, she's gone the extra mile (doing research to learn about my weird vision problems, fielding questions via email, etc.). My eyes have never been happier. I've since moved (slightly) further away from her Normal Heights office, but it doesn't matter. I'd keep working with her even if she moved an hour away. Five stars. read more

This is the best place for friendly, thorough & comfortable eye exams! And this 64 year old woman has had many eye exams in my life! I also made the huge mistake of falling for JCPenneys buy 2 get one free deal last year & suffered through a year of wearing incorrect lenses so cheaply made that they couldn't even be cleaned with their own solution. Then they wanted to charge extra for another exam. You get what you pay for right? Luckily, Heights Optometry is at the opposite end of the spectrum Before I went for my appointment, both Michael & Christie answered multiple questions over the phone & worked on getting my insurance verified. On the day of my appointment Michael, the optician, worked over an hour with me in finding the correct frames for my face within my financial limit. They have a huge current stock in all price ranges to choose from & he was the most patient & professional young man. I then met Sarah, the optometrists assistant, who recorded a very thorough medical & prescription history followed with a preliminary eye exam using the most current, painless equipment. She was a very lovely, sweet & professional young lady who then introduced me to Dr Marcelline Ciuffredo who spent awhile testing my eyes using the eye charts & going over my medical & visual history in order to find the best lenses to correct my vision. She also answered multiple questions & told me how to treat my very dry & scratchy eyes. She was very kind but most importantly, she was thorough! I have to add that if I had a child with any vision issues or concerns, this, is the place I would go. I have rarely found a place of business where every single employee was patient, kind & thorough! read more

I started going to Heights Optometry shortly after they opened and have never had anything less than a great experience. I love Dr. Walton, particularly that she doesn't seem to push services on you. Recently, I decided to get some glasses from them as well. I have trouble getting glasses bc I have specific frame needs (i.e., narrow or child frames). I've been using Warby Parker but wanted the good lenses bc of all of my computer use. John, an optician, exceeded expectations in helping me out. He identified 2 frames that I wouldn't have picked for myself but love then measured and wrote the specs down for each since, as a working mom, I can't usually get in during business hours. I was able to just call today and order the ones I wanted without having to go back in! I appreciate his ability to work with my schedule. read more

Oh geeze, don't know where to begin except to say off that bat - was truly disappointed with my experience here, and wish for a better outcome . Don't like writing bad reviews or to say I don't go out of my way, and in this case I had to. To begin, I buy glasses like every 8 years as there usually about $450 plus, so there a treat for me, but everything needs updating. I was dealing with a young gal not sure of her name maybe Michelle , dosent matter now as she was fired , thank goodness she was( was just rude overall, and cold and gave some bad stank attitude vibes), so was dealing with her ! Ordered the desired glasses , and they tuned out to be wide and heavy for my face, wanted to get a refund even if I lost money and just leave and cooper glasses in a different city as I found there selection to be limited . So they only offer refunds within a month, O had asked if there was a new shipment coming cause no other glasses I liked or suited me , they said few weeks . Well that didn't happen, asked if I can wait till comes in, she said well you have a week left. Thought that was rude as I didn't like any other glasses. Then decided on one pair that I could care nothing for - sooooooo bummer about that. Ordered them, she told me $75 was due when I picked them and she said she had ordered them as I was leaving for 2 weeks on vacation, I Come back, and was told she didn't order them , and I asked why? They said I didn't pay, and I said she didn't ask me for payment she said pay at the time of pickup ! Anyway no one called me to notify me that! She in that time got fired - yeah. Then they ordered glasses finally , 2 plus weeks go by, I go in and asked where the glasses are , and said we called you they didn't pass inspection, lol, I said , I did not get calls from you guys ever, can you check if you have my number , it was correct . She then asked me to wait so she can call the lab! And I said no thanks , do your job and call me ! Being a small business owner myself , I believe explaining where you went wrong and being professional is most important. I find all the woman to be rude and cold, and selection sub par. Worst experience overall They should check there attitudes at the door read more

First time getting an exam in a very long time. The staff here was phenomenal. I had lots of questions and they took their time to answer them and explain things to me, especially the insurance bit. Will definitely be returning next year. read more