Located in the same area as my go to movie theater. So shopping here was a no brainer. Plentiful parking lot parking. So no need to worry about that. I made an online list of goodies, using their online app. This Lakewood Blvd. location had everything I wanted in stock. Which is why I went out my way to go to this location. I didn't see any available push carts. So I grabbed a hand cart. Which meant less stuff I can buy. So this store lucked out on me going over the limit of shopping. This place is like most Harbor Freight locations. For a single line and wait for one of the cashiers to call you. They ask for your phone number like most locations. But I don't do that bs anymore. Because I get online coupons, using their app. So no need to give my number so they can keep tabs on what I buy. They accept ApplePay. So it's convenient for me. read more

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Great store Excellent prices Service was solid Selection was awesome! Overall Harbor Freight is a great way to start with tools as most don't use them enough to get Dewalt or Bosh brands read more

Many many helpful items to complete your projects. I frequent the store for hard to find and alternate items. Pricing on many items are pretty good compared to other places. Have had several issues with large mechanical items but refunds and replacement are easy and fast. I stick to smaller items that have proved to save me money and time. Greatly recommend for your repair needs. Prone to get carried away looking and shopping it could really use a bathroom for customers. Cashier's are also pretty informative and fast. read more

Hardest place to spend money on the entire planet. Nothing I wanted was in stock despite their web site saying it was. Should have just walked out with the floor models since their inventory system is so bad they have no clue what's in stock. Once in store they can tell you items are not in stock and what other store gas it - maybe the web site is just trying to get suckers in the store? Don't appreciate my time being wasted. read more

Quick and easy but cheap selections. The Walmart of hardware. Morning crew is more knowledgeable than evening. Definitely watch for coupons and outdoor sales. read more

Harbor Freight Tools - Tread tape. Great value compared to Home Depot's brands! - Hardware Stores Near Me - Downey, California

Went there at night to return a 20V Hypermax Lithium Battery that wouldn't charge anymore. They went out of there way to get a replacement. Thanks for making it easy . read more

Harbor freight is the nicest store with the most discounts. I wish women stores had great discounts like this. I'm not even sure how many free flashlight offers we received from this place over the years. Great coupons for many holidays. Items are simple. Non branded but just as useful as the big places. Gets the job done for a much cheaper price. Will continue to frequent the local harbor freight for our tools and gadget needs. read more

Only place that will sell you a defective product and tell you to send an email to get a refund or exchange.

Horrible place. If you want to know their return policy, you don't have to read the comprehensive page on their website. All you need to do is wrap your mind around this one line on the "Return Policy" page on their website: "The manager has the right to refuse returns of any item, at any time, for any reason, regardless of receipt." Now, because of this one line (which I found myself), they have every right to refuse to refund me $51.00. They didn't like the fact that I politely asked them about this line. For example, if they don't like you because your hair is out of place, kiss your refund goodbye. Be warned. Also, you'll notice that they won't say that it takes x number of days to refund your money. They're very crafty. Watch yourself! I've reported them. read more

BEWARE! NORMA Should be fired. Horrible customer service and major attitude problem. I bought a $1200 generator and after two weeks it started smoking and no longer works. I took it back in the box with the receipt and politely asked for a full refund because I was not happy. Norma with an attitude told me I would have to pay a $300 restock fee because of their product failing within two weeks after purchase. I told her I have not had the product for even one month and it failed. Why should I be penalized because of their product issue? During this conversation Norma had a very sarcastic attitude and rolling her eyes. I've bought lots of tools and spent thousands of dollars at this store. Because of Norma I will never return. I highly recommend anyone to find another store to shop. I will go above and beyond to make sure corporate does something about this. This is unacceptable read more

Nice cashiers. Great selection and deals. Sign up for their free emails and texts for the best deals. They honor their coupons and specials, but some of their cashiers have problems with inputting them. read more

As long as you aren't coming here looking for quality tools you'll be fine. The tools here are for small house projects, that might serve you purposes a few times. Not really tools you are planning to invest in long term. Like a few contractor's have told me before, this is a place where you come to buy one time use stuff tools. Tools that you plan on throwing away. Don't come here looking for work tools you need to rely on for income. And don't ever buy their fasteners and hardware. As for customer service. They are fine as long as you need to just get rung up or find a product. Anything else, you might fond their attitude lacking. But I don't blame the employees. I'm sure it's all due to poor management. read more

Harbor Freight Tools in Downey is not unlike any other hardware store out there. You have to do your own research & sometimes learn the hard way that affordability does not always equate quality and/or efficiency. That being said, my husband has found some pretty sweet deals on various items. He's also returned several items, but we have never had a problem returning anything. Customer service here is usually good. Of course, we only ever need someone to check us out. QUALITY OF HARDWARE & TOOLS My husband is not a weekend warrior when it comes to power tools and hardware. That being said, he uses some things more than others. If you need pro-level stuff, I'm not sure this is the the place to get ALL of your needs, but it's worth a shot because many items are so affordable. That little 3-gallon pancake air compressor by Central Pneumatic is great for small jobs around the house. We've also purchased a good ATV/motorcycle lift here as well. Swivel vise with anvil. Bench grinder pedestal by Central-Machinery. All good purchases thus far. Our most recent purchase was a 4-1/2 in. 6 amp heavy duty angle grinder (on sale $29.99 usually $39.99) by Chicago Electric. You can move the handle around to 3 different positions on the grinder. It screws into place. That's the cool part. The not so cool part was my husband's threaded out. We returned it. Had another one ready to exchange, but he ended up not liking that one either because of its handle. It's been a while, but they gave him a free screwdriver set by Pittsburgh. We laughed and joked about them at first, but then after taking them out of the package we realized they were good quality. For our needs, Harbor Freight is not typically the place we purchase power tools. Mechanical tools, yes... like a floor press. It just depends on your needs & if you use power tools as often and for extended periods of time like my husband does. Downey's store is usually clean and very organized. In-stock items, though? The husband was pissed when he learned they were out-of-stock on some items he intended to purchase, namely a "heavy duty" floor press. He made a comment that the HF in Huntington Park was stocked better, but the D-o-dub can't help it... Anyway, I guess he couldn't help himself because he bought a 6-ton A-frame hydraulic ram bench press also by Central-Machinery. There's more than just hardware tools here too: some lawn & gardening items, automotive stuff, and "material handing equipment" - dollies, hand trucks, casters, tires, moving supplies, etc. There are also some other random items that I'd be most likely to buy - mini LED flashlights, plastic Great Horned owls, epoxy, Gorilla glue, and gloves of various sizes and materials. RETURNS/EXCHANGES If you misplaced your receipt but used a card for your purchase, then it usually isn't a problem returning or exchanging items since they can look it up. Parking is usually plentiful in this area of Downey Landing. Just be careful walking up to the store because so many times I have seen drivers not slowing down for or being aware of pedestrians. I agree with Felix R.'s comment about their rewards program and coupons... they really bog you down with those things, but sometimes it's worth it. Read the fine print & you won't get disappointed. Review #376 Yelp challenge 2015 57/100 read more

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Hello to who ever is reading this, I went not knowing a lot about for what I needed but Karla was very helpful, understanding and patient. Helped me find what I needed. Give her a raise for great customer service!! read more

BUYERS BEWARE. Bought a generator there and when I brought it home and opened it, it was broken! Took it back to the store and they refused to refund me the full amount. They claimed they have a restocking fee. I understand being charged that fee if I was just returning the item because i changed my mind. I returned it because IT WAS BROKEN!!! They literally ROBBED ME about $100. Broke ass store needs to STEAL from customers to stay afloat! read more

Es una basura de atención de la cajera una actitud prepotente al decirme que no tenía cambio en un billete de $100 y se tenía que cobrar $69 que ellos no eran una tienda grande que me fuera a home depot mejor lástima que no agarré el nombre de la cajera, pésima actitud. read more

I'm very happy to have this store in town. You get what you pay for. Admittedly it's not the top end products you'd pay twice as much for as professional grade, but for lighter usage, most items are fine. I went to the store about an hour before closing and the staff members were very polite and helpful directing me to items I was unable to find on my own. Thanks! read more

I normally don't take the time to review places I've been unless it's been a really bad or really good experience. This was a great customer service experience from the manager Norma, who assisted me with a quality issue on items I had purchased. She is always available for help and really listens to your concerns and always has offered a solution to them. Hf needs to hire more people like her. Thanks again! read more

I don't normally shop here for my tools. I came here for a specific item and found what I was looking for. I was looking to buy a foldable solar panel charger to charge things while I am away from electricity. I walked in and they had it. It happened to be on sale and I bought it. They have very inexpensive tools and various other mechanical type supplies. The service is not that great, but then what do you expect? How is the service at the 99 cent store or Big Lots? Everything was exactly as I expected. Oh - And I even got 25% off because I had a coupon from the internet. read more

I was in the market for an appliance dolly so I went to what I thought was my go to, HOME DEPOT. I found what "they" called an appliance dolly at $129. All six of them looked like they were purchased and brought back. I did not feel comfortable/safe purchasing one to move my refrigerator. So I called Harbor Freight and to the rescue they came through not only with a more durable appliance dolly also with a better price at $30 less. All I can say is WOW and thank you HARBOR FREIGHT my new go to... read more

Harbor Freight Tools - This is what a real appliance dolly looks like... - Hardware Stores Near Me - Downey, California

Good selection Organized Clean Great prices Management: please tell Joseph to smile, say hello how are you, thank you and have a nice day. It will make your store even better. Thank you. read more

Hours of operation are wrong 3 people beside me walk up thinking it was still open and the employees inside all the did is laugh change your hours on your website and on maps no fair read more

Harbor Freight Tools - Hardware Stores Near Me - Downey, California

I am just glad there's a store that I can walk or drive to that has what I need. Nothing like having the right tool for the right job, right? My garden hose decided to lose its end and they had the part to replace it for $2.99 - granted the replacement was plastic, but it serves its purpose. I connected that in a jiffy, and it's been fine for days. I've had my eye on a cart with a fold down handle - the kind that can move around boxes of office files and I got one for less than $60! Say what! That was the buy of the day - it's already paid off for the price, since my son used it in their office move. There are also coupons for all kinds of things and gadgets. The only drawback to its smallness: when I was ready to pay the cashier, she had to field a call that took a whole lot longer than necessary because she had to provide location, directions, availability of stock and comparative items to the caller! Sheesh! She was calm the entire time, so kudos to her. read more

Very bad manager in this harbor freight will complain to their corporate offices. The manager here she was very rude and racist when tasked with a simple gift card transaction that was giving her trouble. No help whatsoever and wanted me out as fast as possible since she couldn't handle something giving her trouble as if it was somehow my fault. read more

This place has one if the dumpiest service ever. All the workers are rude and never smile. The place feels so dull and I honestly hate it. I would rate this place lower but the free stuff they give in the mail somewhat negates their horrible service. read more

Harbor Freight Tools - Hardware Stores Near Me - Downey, California

Got here at 7:55pm to grab a pair of clippers, the doors were closed and the employee inside said they were closed. I thought they closed at 8pm sorry I got there 5 minutes before closing but come on I only needed one item and I even told her what it was. Lame! read more

They're just going to charge you re-stockinng fee just because they said I returned so many stuff to them but I only returned once. Bought 3100psi online it took couple weeks to arrive so I bought one on the store. Returned the one I bought on the store charged me re-stocking fee on that and I understand. Online order came and I returned it charge me re-stocking fee again. I didn't even open it. Well, just gave them $140 with nothing in me. read more

Harbor freight really stands behind their products,way to go Edgar and Norma you really saved our butts big time. Thank you Thank you

They have very poor customer service they will not return anything without a receipt. if you check Harbor freight tools return policy and your number is on file there are mandate to return your money back within 30 days of purchase the people at at the Downey don't know what they're doing the stupidvisor is a liar and does not want to answer phone. This was confirmed by calling corporate center in camarillo. I will file a formal complaint very bed customer service read more

Harbor Freight is the candy store.... and I was the kid in it!! I've been in Harbor Freight before, but have never bought so much! The more I looked around, the more I saw and the more I wanted to buy! I was the "Coupon King" this time because I had a coupon for every one of the 14 items I bought! This equated to 40% to 60% off per item and I saved $231! SCHWEET! All of the tools they sell are nowhere near the quality of Craftsman or Snap-On, but they're also a fraction of the cost of Craftsman or Snap-On too! There fine for basic household or handyman needs, but if you rely on your tool for your livelihood.... umm, I would step up to the better quality stuff. Overall they have a large variety of tools and other items to help you get the job done at a reasonable price. read more

Didn't have the tool carts and pedestal fans in stock . Soo Irene the store supervisor called and made sure that the other had them ready . Saved me time and a huge hassle . I appreciate great customer service and Irene definitely provided it . read more

Harbor Freight Tools is a new concept for a hardware store that combines most of the offerings of Home Depot with a Smart & Final feel. This place is mainly for those who want to strictly buy tools for their residence. Nothing more nothing less. Service is friendly and almost everything is fairly easy to find. No long lines and friendly serviceable employees. Also helps to fill the void left by the demise of the All American Home Center. Check your mailbox for the sales ads in order to get coupons for discounts as well as afew free goodies. read more

What a great experience! First time there. The cashier Steve was great. Good find. The other guy was cool too but I didn't catch his name. Will come back. read more

Asked which drill bit would be best to work on brick. Guy tells me there over there and they say tile I think. Then walks away to someone else. read more

My usual HF. I've been to a few other, and this is the best. Clean and decently stocked.

Hours advertised are wrong says open until 9pm at they closed the doors at 8pm I told lady I really need something it will be quick and said is my fault for not calling and relying on line information read more

I love this place. For hardware/tools this is my favorite place. I find "almost" everything I need and the prices are the lowest in town. And if you get their coupons it is even cheaper. My only advise: don't always go with the cheapest items, sometimes the quality is also cheap. I got the cheapest air compressor and I have to return it right away. Then I got the "expensive" one and it is fantastic. read more

Tool store, they have lots of stuff, including some stuff that I bought, that I never thought I might need, but seemed like good stuff to have in my emergency bag at home, and the one in the truck. Good sales from time to times, but the staff is kinda pushy with their rewards/loyalty club. read more

I'll give it 5 stars and it all has to do with a single person that was able to do a good job to represent the store. Melissa was professional while helping me, I observed her work ethics and they were one of a kind. Nowadays it's hard to find those values. She went the extra mile when others would have brushed a customer off. Even helped me load my equipment, I must say I was very impressed and would Love to have her represent my business if given the chance. read more

This happened a few months ago. I went and bought an air compressor, didn't need anything big just a simple air compressor to air up the tires on my car from time to time. I decided to get the Central Pneumatic 3 gallon air compressor and I paid a little over $50. I brought it home and I tried airing up my tires and it could not do it. It took about 20 minutes to get 10 psi on the tire‍I couldn't believe it. I've bought $10 air compressors that plug up to my cigarette lighter that do a better job than that. I took it back to harbor freight and they charged me a 20% restocking fee. I told them the air compressor was junk and they simply did not care. The manager was next to the cashier and I spoke to her as well, she couldn't care any less about what I had to say. Needles to say, I haven't been back to harbor freight in months. I'm sure I'll need to go back to get something but never will I make a purchase for something that expensive just incase it goes bad I'm not stuck with a 20% restocking fee. CUSTOMERS BEWARE read more