Everyone here is so friendly and amazing!! truly. The ladies at the register are always sweet and you can tell it's a whole family vibe. you see how well they work together as a team. I'll be honest and say I have no idea what I'm doing sometimes. & the staff there alwayssss have a solution for me. If anything will suggest me how do it but even cheaper. There isn't a time I've had a bad experience. It's walking distance to me but even if it wasn't, I would go out of my way to come here. I feel like they're my local mechanic, I won't go anywhere else. Today I got some keys copied that I guess aren't commonly made but they do it there! He mentioned how hard their team works and I wanted to add this review to really confirm that! & I never write reviews... this store is the best read more

I came in to get a set of keys copied. When I say they had us in and out within 5 minutes- and with a smile- was definitely a pleasant experience! Thank you! read more

I just moved back to Long Beach and Ace has helped me so much to repair and fix up my apartment. Reagan and Gabby are so helpful every time I come in they know exactly what I'm looking for and exactly where it is in store and they have very good recommendations on how to help me succeed in all my home endeavors. Thank you so much girls for helping me out so much. read more

I've been coming to Ace since I was a child. Everyone here was friendly and helpful. I only needed a copy of a key and it was completed quickly. I was probably in and out of the store in 5-6 minutes. read more

Long Beach Ace Hardware - Outside - Keys & Locksmiths Near Me - Long Beach, California

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Saved the day! I needed a tiny $1.79 metal rod to fix my labeler--something small but absolutely essential to complete a big purchase order. I searched everywhere--Amazon, Home Depot, nothing. It felt like this one little part was holding everything up. Then I found this Ace Hardware. Even though it was a 35-minute drive (and I usually rely on deliveries or closer stores), it was absolutely worth it. From the moment I walked in, I was greeted multiple times and had the part in my hands within minutes. That kind of efficiency and service is rare. Big shoutout to Tommy--friendly, funny, and super helpful. The store was clean, safe, and easy to navigate. Parking was a breeze, and for once, I wasn't dodging runaway carts in the lot. It reminded me of how businesses used to be: warm, personal, and community-focused. And yes--I even caught their adorable little "guard dog" napping on the job. Just perfect. Thank you, Ace Hardware, for making my day and showing how customer service should be done read more

Long Beach Ace Hardware - Keys & Locksmiths Near Me - Long Beach, California

I was looking for some food grade glass bottles for my recent interest in making vanilla extract using vanilla beans. This Ace Hardware had the ones that I was looking for at a good price. The sales folks were very friendly and helpful. Although the promo for downloading their their app didn't work, I was able to use another coupon towards my purchase. read more

They always put a personalized touch to everything, and they're always very informative.

David Green at ACE is the best He has the best knowledge in the whole store i like coming here for all my shopping needs read more

Long Beach Ace Hardware - Keys & Locksmiths Near Me - Long Beach, California

Unfortunately they butchered my door cut, which caused me to have to purchase a new one. They weren't very honest when someone delivered the door to me stating they told us it would be a little crooked. Is this what you call a little crooked? Let's normalize saying I am sorry but I do not know how to perform that task. read more

Long Beach Ace Hardware - A SUPER BUTCHERED DOOR - Keys & Locksmiths Near Me - Long Beach, California

My family and I are camping at Golden Shore in Long Beach and was in need of some parts for our RV. Lawrence was fantastic and very helpful, as were all other staff members. Great local hardware store! Highly recommend it! read more

I just like walking into the door...Home Town feeling that is genuine. My experience is always great when I visit the store, everyone is so knowledgeable, and friendly. You can ask David anything and he'll always know the answer, and if his not sure he will do the research to find out. read more

Ditch Home Depot and come here. The staff is knowledgeable and friendly and they offer a bunch of different services. Screen repair, keys, etc. Also, you will be supporting a smaller neighborhood store! read more

I always seems helpful when I go in. Often they ask you what the problem is and they suggest solutions. Lastly, tell you where you can find those items. read more

Pretty decent selection and overall a really nice staff. They usually know what they are talking about too. Obviously not like a huge Home Depot or Lowe's but they still have a good selection. read more

I love my neighborhood ACE hardware store, as it's down the street and the employees are usually always so nice and friendly BUT today the cashier showed a lack of customer service. The young lady (I didn't get her name) per the receipt is employee #48 was assisting us and was getting ready to assist me with my name change until a couple came behind us (mind you it was only about 4-6 folks in the store) and she just had to help them at the same time so she completely forgot about what she was going to do, rang them up and handed me my receipt. It was only when I looked at her with a blank stare waiting for her to assist with the name change in the computer that she said oh, here (handed me a piece of paper and pen to write down my name. Customer service is to help the person you were helping all the way through AND then help the next person. I felt completely disregarded. read more

The best hardware store. Everyone here is so nice and so knowledgeable. The store is not huge but somehow they carry everything I need. A Home Depot is closer to me but I'd much rather spend my money in a neighborhood store where I can ask a million questions and someone will know the answer. read more

I am so lucky to live next to this place! They have just about everything else you would possibly need for home improvement, tools, pest control, painting etc. The staff is so insanely friendly too. Always quick to help out to make sure you're not lost. It's clean and organized, never waited too long in line. I came in to ask for printer paper, which I admit was a ballpark ask for a hardware store. They didn't have any, but the woman working the cashier was kind enough to let me have a sheet from their personal printer. Which speaks on how above and beyond they go to make their customers happy. I wasn't expecting that at all. Love this place, highly recommend. Some of the nicest workers in the neighborhood. read more

Fantastic and super helpful service every time I come in. The employees are like a bunch of awesome dads just wanting to help. Always a pleasure! read more

Forget the big chain hardware stores and come check this place out. They not only carry my fav window cleaner, have flower seeds, but they can also make and repair screens! Parking available. Friendly in both English and Spanish! read more

Super great staff! Unlike the big box hardware stores, you don't have to summon a search party to find a helpful employee. If you're in the store for 2 minutes, and haven't been asked if you need assistance, you're not at Ace. They really know how to MacGyver things! When I come in asking for a "Do Hickey" they are able to figure out what I mean, and how to best do the fix. It always amazes me how many things they have in the store. Only twice over the years have they told me I have to go to Home Depot. Great things come in small packages. Check it out! read more

It has been years since I have walked into a store and received such excellent service -- yet alone a hardware store. All of the employees were kind and helpful. (I listened to their interactions with other customers.) A special shout out to Reagan, who greeted me at the store and walked me over to what I needed, and Gabriella, who checked me out and gave an encouraging word. Way to go! read more

Very helpful staff. Always seem to have waht i need to do little diy projects. Employees are very knowledgeable. This is my go to place. read more

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Always so helpful and knowledgeable. They have just about everything you could possibly need for your own home improvement projects.

These guys are great, I ordered my brother, a pizza oven for a surprise gift and the owner of the hardware store hand-delivered it to his house, which is at least 8 to 12 miles away from his store. I live on the East Coast and I can't tell you how appreciative I was that he did that for me. It's a privately owned hardware store and it makes all the difference in the world. I ordered something from one of the big box stores, like Home Depot or Lowe's. They took 3 1/2 months to get accomplished. I wish we had a store like Long Beach, where I live. I highly recommend this store. read more

Yup. Should have came here to begin with. After several trips to Lowe's and Home Creepo, we were happy to find extremely knowledgeable staff and everything we needed to find the fittings for our new gas dryer. Two locations near us, one on Anaheim near Temple and the other on 4th and Olive... the 4th location was pretty big with helpful staff as well. We definitely found what we were looking for and were able to successfully hook up our dryer with minimal effort. The hardest part was just finding it. *Covid guidelines Staff wear masks and gloves Masks required to enter Social distancing enforced Hand sanitizer at the front entrance. read more

STEPH JUDGEMENT: Friendly neighborhood hardware store great for the basics. This is my go-to hardware store and it's been great for most of my needs. I love it that I can just be in and out of there, unlike at the big box stores. That said, obviously their smaller size means the selection is limited and the prices can be a little higher, but I find their convenience and friendly service more than make up for any price disparity. I'm a fan! read more

Service Service Service!!!!! I've never been to a hardware that has had staff on point not just 1, 2, or 3 workers all asking to help and will stick helping till you completely don't need help anymore. Store is small but they carry most items needed, well stocked, clean, and the staff if just amazing 100%. If I had a business I would want that staff working for me. Parking can be tricky but luckily people go in and out quick. Overall great place and highly recommend it and will be back. read more

It is a small store but very plentiful with a variety of products. The best part and what keeps me going back is that their customer service is excellent. The employees are always willing to help if not always offering to help you. They are also extremely friendly. I've been there a few times since my first visit and I've walked out satisfied each time. read more

Home of the helpful hardware man. Seriously.... Small, but packed with useful items, this hardware store is a gem in downtown Long Beach. Whenever I go there, they have what I want. And sometimes things that I don't, but want anyway. From hardware and fasteners (their selection rivals or exceeds Home Depot) to pest removal, they are a go to place. The staff is also very knowledgeable, and helpful... Try here first before you head off to the big store. read more

Thought it was so odd that I walk in the door with two minutes left to close and I couldn't get my paint because they were closing and they'd have to mix it. It was white paint. I usually come to this store because they are sooooo accommodating. Not this time. I thought the owner should know. read more

I had a great experience here, As soon as I walked in, I was greeted by a young lady named Gabby:) She was super nice, supportive, great customer service:) she was so welcoming i told her i will come back due to her service being so pleasant:) i was in and out And she greeted me n my Son to have a good day:) im happy i was referred to come to this location, thank u again Gabby:) read more

Ace is THE PLACE!! They went above and beyond with a delivery today . So appreciayed.appreciated.. my back thanks them the most. Great neighborhood store . EVERYONE is so helpful and sweet. From the assistance for new DIYer like me down to treating my dog like a golden customer too . Thank you LB ACE read more

I love this Ace location! I'm always approached by an employee within seconds of stepping in their doors, offering help with a positive demeanor. I come here often for all my household needs before shopping online & it's a fast, pleasant experience every single time without fail. Lawrence is especially helpful & knowledgeable in countless areas, my house is more of a home thanks to his advice and guidance. read more

Always so nice and helpful, love shopping here. I recommend to my friends and family, will definitely return very soon....

Good prices and incredibly helpful and friendly staff. Can't ask for much more from your local hardware store!

This Ace has the friendliest staff I have ever experienced. I have been coming here for years, every time, I always feel comfortable asking any person to help me. I even had a really unusual project and the guy helped me find exactly what I needed. It's a small store but has always had everything I need! Thank you! read more

The owner Tyler Barnes did damage to my personal properly while trying to help yes, but when I asked about helping to fix it or where else I could take it to fix the damage he yelled at me, kicked me out of the store and told me to take him to small claims court. My aggressive inline skate cost over $500 and now I can't use it and he won't even refund the cost of the tool I paid him to use to "fix" it. So I paid to have my skate broken, be yelled at, and kicked out of a store....okay. Terrible experience. He just kept yelling about how he has 37 years of experience and I know nothing ... I wish all of that experience had gone into fixing my skate or being a professional business owner. I've never been called out of my name by a business owner before. Yelling at a woman too. Incredible. read more

This place is great! I just moved into the area and I've been in a few times as I'm getting settled into my new place. The staff have been super helpful and did a great job of listening to my needs and providing a suitable solution. They even helped recut some material that I had given some incorrect measurements for the day prior, fully recommend to anyone looking for a store that cares! read more

Been patronizing for over 20 years. Staff very knowledgeable, helpful, and friendly. Rich has been very resourceful over the years. He once reconditioned a discontinued water heater part for an older unit. Still works over four years later and saved me the cost of having to replace the water heater at that time. read more

I went to this Ace Hardware more times than I can count. It is on a side street near downtown Long Beach. The parking lot is very small and it can fill up on a weekend. It is a great hardware store and also has a cool housewares section. It has most anything that you need from a hardware store and enough cool things to keep me interested every time I go. I definitely recommend Ace Hardware because the people who work there really know the products. That's not always possible at other stores. read more