We've been here before and as before it's full of great items and great prices. We didn't buy anything but we're considering some tile and other items for our remodel. read more

Contractors' Warehouse - Building Supplies Near Me - Long Beach, California

See all

This is my third attempt. I had to wait for an hour just to pick up a product. I am the number one customer there that I orders Lots of materials from HD. Please don't let the customer wait for an hour or more just to pick up a product. Just want to thank Eric for pulling my order. He has been above and beyond kudos for you Man thank you. keep up the evidence that you got. read more

Contractors Warehouse is Great! Their products and Services are Wonderful, Thank You Contractors Warehouse

I received excellent and informed service while shopping here today. I will return without question. My service advisor was, Eric C. A charming, patient, kind employee. Thank you read more

I just wanna say that Eric the associate was very helpful and knowledgeable. Very friendly and took his time helping us . Helped us with our purchase and even loading it on our car. . Thank you Eric . Appreciate, definitely keep coming back read more

Associate Eric was very helpful with flooring. Great customer service. Highly recommend!

You find pretty much everything here Braulio is the manager he is a really good manager always make sure you get the right service

Went to HD Supply to pick up an order, and when we came out we saw there was a mound of gravel that was poured into our trailer on top of our lumber. My bf went back inside and found the store manager Gabriel to tell him what happened, and when he came outside he said "Oh that's interesting" no apologies, nothing. Gabriel had the AUDACITY to hand my bf a shovel to start clearing it out himself with the help of one other employee. When my bf went back inside to complain about the situation, Gabriel actually laughed, he laughed as he let out a BS apology. He clearly didn't care, but found it hilarious?? My bf had to sweep out the trailer to clear it from any remaining gravel, and he wasted precious time we didn't have. I get that people make mistakes, but Gabriel could have tried to pretend that he was apologetic on behalf of his employees, and he shouldn't have made my bf clear out the trailer at all. This was their mistake and they handled it with the least amount of respect as humanly possible. read more

Contractors' Warehouse - an employee accidentally poured gravel into our trailer, then they handed my bf a shovel - Building Supplies Near Me - Long Beach, California

I needed to purchase laminate flooring for my remodel and addition project at my home. Not all flooring was on display and I asked Jesus if he could please locate laminate for me and without hesitation he, Josh, and Frank stopped doing what they were doing and immediately assisted us. It made our visit very pleasant. I will defiantly be back. Keep up the good work. Mallory thanks for the excellent customer service on the way out as well. And many thanks again to Jesus, Josh, and Frank. read more

I've come here whenever something around the house needs a quick fixing since they are on my way home from work and they always have what I need. But every time I've come in while it's raining it's always leaking. Today the cabinet section pretty much got quarantined. I think it's very unprofessional. I see employees doing their best to clean it up and keep it contained but it shouldn't be leaking in the first place. The manager should really get that fixed, I'm sure it ruins the product and just looks bad to have puddles and buckets through out the store. I've come here for years and it always seems to leak more than the last time. read more

See all

WARNING!!! Came here to get a dryer hose clamp, couldn't have been more than $2. The very same day my card was compromised, a charge from home depot for $247. It's all downhill from there, charges from build a bear workshop to an inmate phone charge and finally my card being declined for insufficient funds. Drained my acct of over $600 with pending transactions that I cannot dispute until they post. read more

Lol no one knows where anything is here. I asked where the grout was and was sent to the wrong part of the store. I asked another person and the guy looked at me clueless and said it's probably out in the lumber yard and I could drive over there. Wait what!? Why would grout be there. Lol anyways In the end I found it myself. Teach your employees where items are please. read more

They've got everything but what I needed. And I still love 'em. (How can this be, Robin?) Mass quantities of (almost) everything you'll need to spruce your goose or fix up the homestead. Just don't bother looking for square tubular steel. You'll have to go to Lowes or Action Metals for that. My DIY surfboard rack will have to wait. Unlike the Home Depots, OSH & Lowes stores, this home supply warehouse is targeted more for the commercial/big project builders so don't expect that comfy one-on-one assistance from the clerks. It's just not going to happen, not unless you're cute, female and look lost. Such is life. *discounts for the mil read more

See all

I changed my rating from 1 to 5 stars...here's why!! I Ordered and paid for base and case for my contractor to pick up, they came the next day and were told they don't have enough to fill the order. I was told I would have to drive back to Long Beach to get a refund, I was then told that the Santa Ana location has some and I would have to drive there to place the order . Drove to Santa Ana and ordered and paid for it there, and the same thing happened the next day, my contractor drove there to pick it up and they also didn't have the order complete...boooo! . Colossal waste of time....i decided to make the general manager Miguel (Long Beach location) aware of my experience. He said "obviously this isn't experience we want for our customers", he was able to fix the whole situation, deliver then remaining long base Moulding free of charge and gave me a discount for all of the confusion and running around., I changed my rating because he cared enough to make my experience as rectified as possible. Thank you Miguel!! read more

Clean and organized location. We went on a weekday evening and it was pretty empty. We got help when we asked and checkout was fast.

Big place,cheap prices, stale service, much of the goods in stock are damaged...they don't take care of the products they sell, no curbside pick up or pre orders. read more

Huge selection of cabinets, wood, remodeling items. This place will be a better deal than Home Depot or Lowes depending on whether or not they have what you are looking for. They sell a limited amount of tools but they seem to be exactly what you would need for home improvement. I am now a big fan! If you bring in your HD or Lowes credit card and cut it up in front of them you get 10% off :) Clever...enjoy read more

Customer service was great. Very helpful and informative. Mary was able to save me $92 on my purchase by informing me of their CBC Program (Cash Back Club). We even got assistance loading our hardwood floor into our truck by Adam. read more

Contractors' Warehouse - Building Supplies Near Me - Long Beach, California

Prices and inventory on doors inpressive! As of yesterday I would of gave them 4-5 stars Did my first return today, Rude, raised her voice to me twice, once when I rolled my cart in, then again when she wanted to to sign receipt while I had my card in machine ( I was waiting for the machine to sign, my bad it was a paper receipt she wanted me to sign ! Same trip bought another door and a few other items on checkout ( another girl. ) first thing she did not ask me if I was a member ? I told her I was a Vet (10%off) she told me I needed to prove I was a vet ! Showed her my license which clearly say In a vet, I used it here at least 10 other times at this location? She would not except, had to ask for a manager to finally check out, Sad it's like they want to go under ! read more

I really like this warehouse for materials and special items for home improvement projects and for tools that you'll need. I've only been to this location and the one in Gardena when other home improvement stores did not have exactly what I needed and I've always found what I needed here and at a reasonable price. I've also been impressed by the helpful staff who helped me over the phone before going in and in-store when I'm trying to locate something. Now that I think about it, I may save some time by avoiding the other stores first and just shop here. I have a few possible new projects on my list this year so will see you guys again soon. read more

Was recommended this place by my cousin, so I figured I'd give it a try when I needed a new sliding glass door. It's like Home Depot without the garden department or 'closet organization' section. They've got great selections of basically building materials, doors, windows, lock sets, sinks, vanities. Great for a remodel project. The lumber yard looked cool, you can drive your truck straight thru it. Ended up getting the door at Home Depot, because for the same price, I could get a door with better energy ratings, but I'm totally coming here next time I have a construction project. read more

They have sooo much stuff. More than Home Depot and Lowes. read more

See all

Bought energy efficient windows special ordered size .the windows came in earlier than expected .great special service workers.I'll buy more product here again. read more

Great selection for a homeowner or landlord. I appreciate that I can go to the pro desk, make my order and pay and my contractor can pick it all up in the morning. read more

Great store gota lots help from LUZ!Will be back....very fiendly place great prices ....shop here 2 times a week

Raven, was the best! In customer service. Very helpful and knowledgeable. We needed help looking for an item and she took it upon herself to take care of our needs and answer all our questions. A+ read more

I like the place but help is hard to get .. I tried to ask for from one of the guys outside name ( Rudy ) will he said his to busy have to do it myself.. wat kind of customer service is that .. I tried complaining inside same .. I guess everyone's to busy to help.. I would give this place -10 star for customer service...I don't even want to press that star.. don't deserve it read more

HD Supply is a great store Employees are great here. They're always ready to help and make sure I don't need anything else. The store is kept clean and no clutter. The managers Omar and Hector always make sure my orders are on time and pro desk makes my life easier with all deliveries Thanks for everyone's help Also all employees who always help me , thanks again . It makes my shopping much easier and makes me keep coming back Note Brie and Johanna are excellent help . Thanks ag read more

Very friendly staff who are always willing to help and good prices. Also very easy to park with a lot of space making loading up or dropping stuff off simple. read more

Bad customer service. Employees seem to be unhappy while working for this company. They are rude,

Great deals and wide variety.

Excelllent service on the front desk and as well the associates, Luz the associate helped us out and had stellar service very informative as well ! We will be back read more

This place has the worse service. Employees looked depressed and unhelpful. Prices is good that's it.

Do not go or buy from this establishment. We went and bought 4 doors totaling well over $800 and customer service was non-existent. The purchase was made on December 8, 2018 at approximately 11am should the HD Supply owners actually care to look up the video. We are 3 women (ages 37, 41 and 61) and when we asked for assistance with pulling these doors from where they were placed onto the carts, the young girl who worked the register said "No one can help you, you have to do it yourself." We frustratedly muscled the 4 extremely heavy doors (two wooden and two metal security) onto the carts that really do not hold doors well. We spent almost an hour finding doors that did not have dings or dents and out of respect we put the doors we did not want back in the right spots. In retrospect, we should have just left a mess since obviously the workers are too busy organizing than to help customers anyway. We went to pay for the doors and the same young girl who told us no one could help unfortunately had to ring us up. I offered to assist her in scanning an item's barcode that was too high for her (she was short, hispanic, thin and held a bad attitude -- in case managers actually read this. Doubt it since I see no response on any other of the other Yelpers). The young girl ignored me and instead made her job more difficult and asked for a taller female associate to "tip the door"... because apparently the nearly 6 foot associate couldn't have just scanned it for her. While they tipped the door I noticed that there was moister on the bottom of the wrapped security door. I asked if we could open to check if it was rusted and the girl asked with a balking "yeah okay check it". After I checked it I started wheeling it away thinking that my partner's mother had already completed the payment since they were in the mist of it while I checked the door, but instead the young girl said in a rude tone, "Hold on, she hasn't paid!" I stopped rolling the cart and waited patiently. After the long ordeal at the cash register was complete, my parter rolled one cart and I rolled the other. I had 3 doors on mine and so my partner's mom was helping me. As we passed the threshold of the warehouse door, the doors slid off the cart and hit my partner's mother and nearly missed my head (I grabbed it and yelled). Suddenly men (who I thought were Good Samaritans) came and helped me put them back on the cart. After a few moments I noticed they were wearing HD Supply vests. My thought was... "Where the hell did they come from since the whole time we had been in the store there was no one to help us." They assisted us all the way to the rental pick up truck, and one of the security doors hit my partner on both of her shins. She now has severe bruising and pain. If my partner hadn't rented a truck for this project, I would have told her to have the guts unload the truck and return all the doors. I have never been in an establishment where they were willing to risk their customers being injured instead of offering assistance. Even while at the market, they offer you help if you have just a case of water costing less than $10... you would think over $800 and probably a weight of 10+ times more than a case of water (for each door) that this company would be more than happy to assist. Perhaps it was a social experiment for them to see how 3 women could do this task (I'm sure the manager was watching on camera or at least someone should have been)... perhaps it was just purely bad attitude and laziness... or perhaps it's just a horrible company with an equally moronic mission statement and way of doing business... whatever it may be, I will never enter that store again or any of the ones in the chain. Home Depot is closer to my house anyway... and they love helping me. read more

This place has me waiting about 30 minutes and didn't help me with loading up wood to my truck overall this place has bad customer service.

Terrible service I can't believe how stupid and rude the employees at this location are. This location has good products but no service I hate coming here period because their idiots. I hope management deals with this issue at this location sincerely a good paying customer read more

Worse of lack customer service, bad experiences these grumpy workers, i been waiting for help and the guys said they are busy, took a week also before they send me the quotation for my room addition projects, looks like they don't really care in the company read more

I just want to take some time to say how much I like this store. Prices are less expensive than other home supply stores. The drive thru lumber yard is cool and easier to load directly onto your truck. Rudy from the lumber yard was an amazing help. Without hesitation he hand loaded heavy roof shingle packs. He didn't make a face or ask me to wait he just smiled and began to load. I shop there constantly and HD can use more coworkers like Rudy!!! read more

Absolutely the worst customer service. I asked about what cart should be used for four doors and where I could locate the carts, being my first time there. I received a rude, angry reply that carts were outside and that I had to choose and load the doors myself, that no one was going to help. I hadn't even ask for help but she just want it to make it clear that wasn't part of their jobs. Uh, okay. Well after an hour of moving and lifting doors and setting them in the cart she had so "nicely" suggested, we begin to roll it out to the car, only to have the doors slip and fall, hiting me right on the shins, leaving a bruise and painful to the touch. As much as I love parting gifts, I won't ever return. Definitely not to the Long Beach one read more

This place is very strange when it comes to the male/female dynamic. Either their female employees are sexist against themselves and don't even want to try to learn anything about the business, or the company doesn't train well. I've been there a few times now, and if I ask a female employee for help, it never fails that they call a male to help instead. The cash register workers are only females as well. As a female myself, I was very disappointed. One time, I went to Home Depot afterwards after not finding what I needed at this location, and was helped by a female employee who was very knowledgable about her department. Besides this issue, the materials are very dirty and unkept and they don't have a big selection of anything- especially paint. read more