I have nothing but love for this place. Over the years I have bought 2 refrigerators, and one…read morewasher dryer unit from them. Each time was super low stress, quick and easy. I especially appreciated their same day delivery on both occasions when I was replacing my older fridges that stopped working suddenly. Today I had another old fridge take a dive, but suspected/hoped it might be saved. I called to verify that they did repairs on units not purchased through their store, and spoke with Nancy. She said they did, and that she could have a tech to me in less than an hour!! Rudy showed up about 40 minutes later, and was able to very quickly diagnose a faulty fan that he was able to fix just as fast. He was polite and efficient, and he didn't try to upsell us on anything. A refreshing professional. I will continue to make SoCal my first choice for any appliance needs for sure.

My husband and I purchased a washer & dryer set on 02/15/26 and scheduled it to be delivered to our…read moreresidence. We were also able to request for them to pick up our old washer & dryer for an additional fee. Totally worth it. Rudy and Paolo delivered our new appliances the next day, today, and were thorough and attentive when installing them. We were informed our gas valve needed to be replaced along with a longer gas hose. With our permission at an additional low cost, Rudy was able to restore said items quickly and asked if we had any questions or concerns after installation was complete. Thank you to Rudy and Paolo for your professionalism and great service. We will continue to shop from Team SoCal Appliances!

Sofia in the store was great helping me with washer/ dryer .. Unfortunately I had the wrong…read moremeasurements, but the delivery guy didn't get mad and he actually helped me get the right ones and everything went very smoothly the next week. Great team work at Johnnies!!!

Great experience as James was able to quickly provide me with a great refrigerator at a great…read moreprice. David, was amazing at carefully delivering and installing my fridge. Both demonstrated professionalism and courtesy at all times. Will soon be buying my gas range at Johnnie's Appliances , Signal Hill.

Shay helped organize oir appointment and was super professional. Josh came to our home and helped…read moreus with both our washer and dryer. The washer wasn't worth repairing unfortunately, but our dryer was serviced and Josh goes the extra mile. He is very informative and honest. We appreciate the time he took to help us out. I would call on this business again if and when needed. Don't hesitate to book an appointment if needed, they are definitely fair. Thanks again!

Great service; prompt, friendly and cost effective. Technician did not pressure us at all and in…read morefact was very honest about what we needed.

They showed up on time, found a blockage so saved me a pump replacement repair, very knowledgeable…read morewith my Bosch dishwasher. I will use them again.

I bought my refrigerator about 18 months ago and it was acting up. I found this service on Yelp…read more They responded back immediately and had me schedule for a visit that afternoon. The guy that showed up was friendly and went to work. He found the problem and we discussed my options. Although I didn't have my refrigerator repaired, they did provide me the opportunity to make an informed decision.

GREAT SERVICE!!! Very reasonable and did a great job! Peter is super knowledgeable and got right to…read morethe point. He also pointed out some suggestions and was not pushy at all! Great service at a fair price! This is my new Appliance guy for sure!

fixed freezer drain clog...Efficient. No complaints. Called again to fix another issue. very…read morehelpful

my playstation controller took a sh_t so i had to make an 8pm trip to best buy (i have crops to…read moretend to, iykyk). apparently i was not alone in my endeavor. this poor crew was swamped at 8:30pm, they close at 9:00pm. one customer was running three of them in circles, but despite his demeanor the crew remained polite and dedicated to assisting him - and the rest of us. they had both colored controllers i wanted in stock and plenty of base white / black controllers. i copped an open box (excellent) to save a few bucks and it came in perfect condition. cracked a few jokes with the employees and left a happy camper.

This location is sadly one I will never return to, because there is no notion of customer service…read more All of the workers are texting on their phones and HIDING from talking to customers. You can't get any help, it's like a game they play to avoid customers and laugh about it. The Managers. Wow. A middle-aged lady who was nice, was just not helpful at all when I tried to exchange a tv WITHIN the warranty. Even with my receipt in hand, she turned rude when I asked her to listen to my issue. She said "Geek Squad is NOT my problem call corporate." No. They need to work in tandem. What a nightmare!

Timely service. Hugo fixed out washer and found a hose that was split, inside the unit.read more

The washer is exactly as described. Free delivery and installation with new hoses, they explained…read morehow to use it, and the price was excellent. I highly recommend it -- 10/10."

Alysa and Shaima from the paint the department are very knowledgeable, before I even ask for help…read morethey approached me if I they could help me with anything.., they were able to helped me with the right color paint that I was looking for. Customer service was superb Shout yo the two of you.., Alysa/ Shaima

Browsing the door/screen door section and had a few questions. Saw these two heavier set guys just…read moresitting there at the door department on their phones. They look at me and don't bother to ask if I needed help. Busy talking about football. I was approached by a female employee who was working nearby. She was kind and very knowledgeable.

I got three used refrigerators from Lee's. Good condition and they delivered. I recommend Lee's…read more Check them out if you don't need anything new.

Wouldn't use these guys. Bought 3 appliances one did not work and found them to not have any…read moreinterest in making it right and even got quite a bad attitude in return. There are many other places in town that care more about taking care of customers.

Sometimes I wait until the bitter end to do laundry. When I get down to only the free radio t-shirt…read moresection part of my closet, I know I'm in real trouble. I was just at this point, when our dryer decided to up and stop working. NOOOOO. Even worse? We were right in the middle of moving to a new place. What to do, what to do? Only one answer in a time like this: Yelp. Alas, turns out yelpers in LB haven't had much need for dryer repair or cheap dryers, so I turned to the default answer number two: Craiglist. Buying appliances on Craigslist is risky business, but when I came across someone who looked like they ran a relatively legitimate business, i gave them a call and chatted with the most charmingly grumpy old man ever: James. Ah, James. He'll tell you what's what, and he won't beat around the bush. And he'll tell you just what he thinks of the city of Long Beach, and how he still busts his balls working after 30 years in business. And, finally, he'll tell you if your dryer is worth repairing. My wasn't, but I was in luck - he has a warehouse chock FULL of dryers he repaired himself. Now, this may sound shady, but I'm pretty sure it's fully legit. Mostly relatively late model dryers for $150-$200(he's also got refrigerators and some washers - not sure 'bout the price on those). Other folks on CL sell dryers for the same price, but I tell you what, they don't come with the one year James warranty, no siree. The dryer was delivered and installed the same day, and works like a charm all for just about $200. ...next time I'm wearing *real clothes* and not a dingy old KROQ shirt, I've got grumpy ol' James to thank.

On the phone James said he had the appropriate part I was looking for in stock. Horrible is a…read moregenerous way to describe his customer service but I was in a bind so I went to pick up the part. When I got there he changed the price from the originally quoted $35 to $50. $35 was already overpaying for the part as it's MSRP was $23.99. Although I direly needed the part this was the last straw and I walked out. American Appliance is a complete joke. Don't waste your time or money dealing with him.