The customer service was exceptional. Jeremy went over and beyond . I was adding more cabinets to my kitchen and looked everywhere for matching knobs . I must have visited over 10 different hardware stores . No one had them . Then I found Rok . They have the greatest selection of hardware and they had the exact same knobs I needed . I was very happy. This will be my store to go to for my future remodels . read more

They offered me great, competitive deals on cabinetry hardware for my kitchen and several bathrooms and provided fast, reliable service. Thank you! read more

We were referred to ROK by our contractor for kitchen and bathroom cabinets. We visited the showroom and worked with a consultant to build a layout for both spaces. ROK then required someone from their shop come out and measure to ensure the design would fit and some changes were made. We then proceeded to place an order for the cabinets. Up to this point everything was fine. We had been given the impression that the cabinets would come as modular components that our contractor then would install. We were quite surprised then to receive unassembled cabinets in flat boxes (think ikea). This despite the website (see photo) advertising free delivery and assembly. When we asked the customer service representative Courtney she informed us assembly was not standard but that it was available for an additional fee. Additionally, when our contractor went to pick up the order it was brought out on a pallet and dropped at his truck and when he asked for loading assistance he was refused. We have been trying to reach someone at the business for the last 5 days to try and reach an accommodation . We have left messages for Courtney and Sean but they will not return our calls. Overall a bad experience and I can' even review the cabinets yet. read more

Rok Hardware & Cabinets - What we received - Kitchen & Bath Near Me - Anaheim, California

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We had the pleasure of working with Jeremy, and truth be told, he made this whole kitchen project way less stressful than we expected. He's detail-oriented and clearly knows his stuff, but what stood out the most was how friendly and patient he was. We had about a million questions (and a couple of "what if we..." ideas that probably didn't make sense), and Jeremy never once made us feel annoying. He gave us great suggestions, helped us track down all the mechanisms we didn't even know we needed, and somehow managed to keep us excited about the process instead of overwhelmed. Soft-spoken, efficient, and just overall easy to work with, he's the kind of person you hope to deal with when tackling a big project. Long story short: Jeremy is the guy you want on your side if you're trying to build your dream kitchen. If Yelp let me give bonus stars for patience and good humor, he'd get them. read more

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I could not recommend Rok Hardware & Cabinets enough. Wonderful showroom with an impressive selection of styles and materials from classic to modern. On site, Jorge was very kind to assist me on my bathrooms and I felt more confident on what I wanted for my project. He was able to draft a design concept within a week. After that, Natalie supported us every step of the way to ensure the quality we were looking for. Every project is different and some require customization but she had the right teams for the job with plenty of experience. Overall, we are delighted with how it turned out. Solid construction, excellent quality, and great service. Thank you! read more

Rok Hardware & Cabinets - White oak with quartz countertops - Bathroom 2 - Kitchen & Bath Near Me - Anaheim, California

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We want to thank Sean the owner of Rok hardware & cabinets. He did a great job helping us pick out our kitchen cabinets, hardware, & countertops for our kitchen remodel. The cabinets are high end white oak with a great price same with hardware very high-end. He also found countertops exactly what we were looking for. He made everything so easy and stress-free. We love our new kitchen. Also helped us with the faucet and sink he did it all! Robert was our installer and did a great job. Very easy to work with. We highly recommend Rok hardware and that you go to their showroom in Anaheim it's amazing with a great selection of cabinets and hardware. Ty, The Brady's read more

Rok furniture has high quality cabinets. I visited their showroom in Anaheim and sage Shaker designed cabinets caught my eyes. From the beginning of the project, experienced designers from Rok furniture drew floor plan and that made it easier to develop ideas. They delivered all the cabinets quickly. After the remodeled kitchen was done, there was a small crack on the cabinet door and they replaced promptly. I highly recommend Rock furniture!!! read more

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I found ROK on Yelp when I was looking to have some custom cabinets and shelving installed. They were very reasonably priced, very responsive and I love the finished product. The installers were very professional as well and I would highly recommend if you're looking to have cabinets installed. read more

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Unfortunately, I was unable to move forward with the project I wanted however, the communication and design was on point. They did a great job and prices seem to competitive. I will use them for my next house!! read more

It was very easy and affordable to redo my kitchen cabinets with Rok. They have a huge selection of cabinets to look at in the store. I was looking for a gray beige cabinet. Luckily, one of the display kitchens in the store (style called Simple Sand Shaker) was exactly what I was looking for so it was really easy to visualize how a whole kitchen would look. I worked with Natalie on my project and she made the whole process from measuring, designing, buying, and installing the cabinets very easy. She was able to schedule somebody to come measure my kitchen very quickly. She was very patient and communicative as we finalized the kitchen design. She connected me to a third party installation company and coordinated the install between the three of us. Overall, it was a smooth and low stress experience. read more

Rok Hardware & Cabinets - Style: Simple Sand Shaker - Kitchen & Bath Near Me - Anaheim, California

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Great experience from start to finish. Needed a cabinet to fill dead space next to our vanity; Sean was able to get me a quote fairly quickly and within two weeks our cabinet was installed. Cabinet is nice quality with interior shelving color matching the exterior. Would absolutely use Rok Hardware again for any additional cabinet needs. read more

Rok Hardware & Cabinets - Newly installed linen cabinet - Kitchen & Bath Near Me - Anaheim, California

Very good quality cabibets for a reasonable price. Got mine through Alafia cabinetry. They did an excellent job with install and design, and went above and beyond to make things fit. Great guys. Great cabibets! Highly recommend them both! Would post pics but counter isn't in yet. read more

We just fell onto this store by accident during our home improvement project and loved all of their product immediately. On top of that, their staff was extremely helpful and so nice during the process. Natalie was amazing and very attentive with all of our questions! Prices were very comparable to other places we were shopping. I love the way my cabinets turned out! I highly recommend you check it out! read more

Rok Hardware & Cabinets - Cabinets - Kitchen & Bath Near Me - Anaheim, California

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We found ROK cabinets on their website and requested a quote. The very next morning Sean the owner called me back and was very nice. They came out the same week and did the measurements and we went into their company in Anaheim and selected cabinets from a nice variety. Tony was very patient coming out and measuring and answering all our questions. At the company, Natalie Martinez answered all our questions every time we encountered a question. She was very professional and went beyond in her customer service James and his construction crew came out and demoed and installed all new cabinets with lights to the ceiling. They were fantastic and quality work. Anytime I had a question, I was able to contact Sean the owner and he could solve the challenge. We are very happy with the quality and the customer service The first and last photo were before and the four middle ones after the remodel. We live in Orange so ROK cabinets were very close to us. read more

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What a Great experience we had with this company Rock Hardware and Cabinets the products and stuff are amazing you can't say no to this They have pre-custom cabinets this means that this are made of 100 % solid wood and ready to install in 2 to 3 weeks this for sure are better than all those cabinets made in China this are Made in the USA Give your self a change and visit this amazing place they will take care of all of your kitchen projects they will Taken measurements and they will design your dream kitchen for you the way you want it even better they will Add their own magic touches to it. don't believe me go ahead and experience what I did by your own self you will be amazed to see everything they have to offer. Let this guys from Rock Hardware and Cabinets help you with your kitchen project or bathroom even closets any project what ever it is it will end up gorgeous read more

We had a great experience with this business. The captured our design and all the changes along the way. Natalie was our contact person and she was so helpful capturing our design, changes and coordinating everything to ensure that everything was done just as we wanted. Will definitely use Rok Hardware again. read more

Rok Hardware & Cabinets - Our Master Bathroom vanity - Kitchen & Bath Near Me - Anaheim, California

Incredibly thankful for Rok hardware and their entire team - especially Natalie. We've done two kitchen remodels from similar companies. Rok and another. Rok was hands down amazing. Natalie's ability to answer so many questions and guide you through the process with such patience and expertise was amazing. We were very nervous at times but Rok and Natalie are on top of it. From measurements, mock ups, design, adjustments to the mock up and backsplash - they're so great. We also appreciate how FAST they are. They respect your timelines and deliver each action right on time so that there aren't many delays and things get ordered or built. You can tell they are experts in what they do. Price is VERY good and service is even better. Will be recommending them to friends and family and using them again if needed in the future. Thank you Natalie and all! read more

Came in with choice fatigue and my 6 month old and left with beautiful hardware and a figurative weight lifted off my shoulders. Natalie was wonderful; I was working with a very tight schedule and had quite specific desires. She made excellent recommendations and went above and beyond to ensure both my timeline and the look I was going for were satisfied. The service, selection, and quality at Rok Hardware made for a wonderful and smooth experience. Thank you, Natalie!!! read more

This place had a huge selection of cabinets to choose from and prices were reasonable. Natalie who works in the showroom was very knowledgeable about the products and answered all my questions. Sean designed my kitchen and is very responsive and easy to work with. I also appreciate how they have a contractor they works with them to do the install. I can't to see how my new kitchen will turn out. Highly recommend the products and customer service. read more

We bought cabinets and countertops through Rok for a recent kitchen remodel. We shopped multiple stores, and Rok's pricing and color / style choices were really the best compared to any other local store. The lead time was also very reasonable as our cabinets were ready in about a week. On top of that, both Natalie and Jorge provided an incredible amount of customer service! We had some small changes as we worked through our project, and Natalie and Jorge helped us finish out all of the details and were readily available when we had any questions or needed to obtain trim pieces or extra cabinets that we added to make our project truly shine. read more

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It's one stop amazing! I don't know how I stumbled upon such a gem of a place. From start to finish, from service to product and from design to communication this place rocks!! Special shout out to Jeremy and Natalie, you guys are awesome. I will say this, if someone ask me where should you get a quote for cabinets, I would say check out Rok!! Their virtual showroom is good but in-person is better in my view. I felt supported throughout the project. Thank you Rok!! read more

Rok is my go to supplier for cabinetry, kitchen design and installation. As a general contractor I can rest assured that they will handle my projects and clients with the highest level of professionalism and customer service. Big Thanks to Sean, Tony and the whole team! read more

The Rok products appear to be high quality and look great. They are simple to assemble and install. The finishes and styles are modern and there seems to be more precision in the design that allows for narrower spaces and gaps to give the cabinets a custom feel. Despite all that, I would not recommend using this business due to the poor communication and support from their customer service team. For example, if you need to get in touch with them you call the customer service line and reach a live person. However, this person has no ability to transfer you to the person you need to speak with. You need to leave a message and it's really inconsistent if you hear back. So, make sure you get a direct line for the person you're working with or you'll be playing phone tag. If there are mistakes on your order or you makes changes, be incredibly diligent in your communications with the team. Check and double check, because they will not check, verify, or communicate. In my specific case, we had design changes passed to us and it was not clear that anything should have changed. Rok apparently didn't have the correct box size/configuration for what we wanted and ended up changing the design and then flipping over the invoice to me without explicitly noting the change. Wouldn't be a problem normally, but I hadn't been involved in the design and had assumed it was approved by my wife (it had not been). When we raised the issue, we were told that Rok informed our contractor of the change and since we had already paid, they took that as approval. As a solution, they did say we could buy a new box. It's obvious communication wires got crossed, but the most disappointing thing was Rok's inability to take responsibility and work on a reasonable solution. We ended up modifying the cabinet ourselves (at additional expense), purchasing a drawer from a different cabinet maker (another expense, which they offered to cover after we called it out on final invoice) and then ordering the correct faceplate from Rok. Which, by the way, took almost a month to get to us (delayed completion of kitchen). All in all, good products and our kitchen looks great, but lowsy customer experience. Would not recommend working with this business. read more

I want to thank everyone at Rok Cabinets for being such a great company to work with! Natalie who designs the cabinets to James who performs the installation! TOP GRADE SERVICE!! :-) read more

The best way to find out what a company is about is to depend on them when you are in trouble. In July, my wife and I were flooded out of our condominium by a city sewer backup, and our small home became uninhabitable. Most of the time after a flood, you just dry out the premises to prevent mold and continue. But a "category 3" flood requires disposing of everything that's contacted filthy water. Our wallboard got torn out, our bathroom and hall cabinets removed and disposed of, and our carpet and vinyl flooring were removed by the restoration people and the underfloor sanitized. While restoration crews cleaned our unit over several weeks so we could return safely, we replaced whatever was "outside the walls". A friend recommended ROK Hardware. This past August we worked with Natalie Martinez, ROK's truly knowledgeable and capable Associate. Ms. Martinez walked us though processes of selecting countertops, cabinets, doors, drawers, knobs, closet systems and more. She was patient and caring and made a complicated and stressful process exciting. Ms. Martinez guided us to a plumber, an electrician, a countertop installer and a cabinet installer who are all outstanding. In fact, we've hired her plumber for repair and installation work beyond the scope of the replacement project. What a pleasure to be able to hire dependable, honest, hard-working people. Thanks in large part to Ms. Martinez's hard work and experience, we were able to move back into our condominium in early October and restart our normal lives. That's so important as lodging was expensive and we were missing our day-to-day lives. My wife and I took several of her cards and gave them to friends and neighbors, remodeling their homes. Nothing of value was exchanged for this Yelp review. read more

First, Moises and his team installed my kitchen cabinets through Rok and did AMAZING! They were professional, hard working, and listened to my concerns or questions throughout the process. I highly recommend him! I gave 4 stars because the communication in scheduling and getting quotes through Natalie was INCREDIBLY difficult. Taking about 2-3 weeks just to get everything scheduled was quite frustrating. Otherwise, it was great! read more

UPDATE: Sean has been very helpful. He addressed our past issues at the time we were having them. Since then, we had additional cabinet needs for hallway cabinets and he and the other lady in the store (forgot her name) were really helpful. We visited the store in early July. There were 2 customers sitting waiting to speak with an employee, so we decided to look around. After 30 minutes, we found a few things that we liked but still no one had helped us or the customers who were there before us. So, when I got home, I called their number to inquire how to get an estimate for cabinets. On July 11, I spoke with Ana. I emailed her all of the kitchen measurements, including a picture of the kitchen layout. On July 16, I sent a follow-up email since I hadn't heard anything from her in 5 days. On July 25, after 2 weeks of not hearing back from anyone from Rok hardware, I sent another follow-up email. A few minutes after the email I decided to call Rok Hardware and explain the situation. I specifically asked if I can speak to someone other than Ana due to the lack of response. I was still transferred to Ana, and she said someone (I don't remember who) was supposed to send me an estimate. She said she'll tell them again. It's been 3 days and still no quote. If I'm unable to get a quote after 17 days, 3 emails, and 2 phone calls...that's not good. read more

Good selection of hardware. They had what I needed and got me a great price! Awesome customer service, very helpful!

I absolutely love my kitchen! I especially liked how well Sean communicated with me. He listened to exactly what I wanted and designed my dream kitchen and bar area. I will be using Sean again for ALL my future projects and referring all of my family and friends to him. read more

Rok Hardware & Cabinets - Island , kitchen - Kitchen & Bath Near Me - Anaheim, California

I highly recommend ROK! A one stop shop for all of your cabinet needs! So many styles and colors to choose from! I had my kitchen done by then and it was such a seamless process and done so quickly! Quality and customer service is the absolute best! read more

Please see Natalie at Rok Hardware and Cabinet in Anaheim. I had the best experience with Natalie, she was helpful, knowledgeable, and gave me excellent customer service. Her guidance was very helpful when searching for the perfect knobs and handles. Rok is a perfect one stop shop for all your remodel needs!!! No need to run around all over the place. read more

Our 20 year old kitchen was in need of a makeover and by chance, I drove by Rok Hardware one day...That was my lucky day! Sean and his team immediately came out to measure and provide me a quote for hardware (decorative pulls and knobs and all new soft-closing hinges/slides), quartz countertops, and a beautiful new sink! I chose to have our original cabinets painted and was able to "refresh" everything else. The process went very quickly and smoothly - just in time for the 16 relatives that came to visit and cook Italian one month after the start date. I couldn't be more pleased! Everyone was very professional, friendly and helpful. Special shout-out to Lin who worked with me in the showroom. Thank you everyone! details: Ceco Del Rey Sink, Calcutta Arno Quartz Countertops, Jeffrey Alexander Hayworth Style Knobs and Pulls, Soft Close Blum Hinges and Slides read more

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Sean at the store location was extremely knowledgeable and helpful to assist me with the purchase Thanks read more

Rok Hardware & Cabinets - The hinges were extremely great - Kitchen & Bath Near Me - Anaheim, California

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Great in store - avoid phone customer support Super helpful in store service and assistance Nice selection and shipping is ok for not in stock items read more

Having perused other OC hardware & cabinet stores without luck, I found the right place at Rok Hardware & Cabinets. I walked in with a faucet to color match cabinet hardware. Natalie took one look and immediately identified the color as champagne bronze. She showed me what would be an almost exact match for hardware. Then she called the manufacturer to make sure that all the different sizes & quantities we needed were in stock. Within a week, our order arrived on our doorstep. It was a pleasure to work with such a professional! BTW, there wasn't any online retailer that could complete with the pricing or specific sizes & quantities. Thanks!!! read more

Absolutely the best selection of handles and pulls! I was able to browse through hundreds of options in-store for my cabinets, received excellent service from staff and very quick delivery! Since I was able to see so many options in the store, it will be easy to select additional handles on their website this weekend! read more

We were in need of cabinet pulls for an entire house, Rok hardware understood our assignment. We had an amazing experience with customer service, Jorge was quick and efficient with getting me the correct hardware I needed for my house. He was very attentive when I expressed how I wanted my hardware to match the other brass in my house. What a home run!!! read more

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Natalie and the owner of ROK personally took care of our whole kitchen remodel. the price was great and now our counter and cabinets look amazing! read more

I had an awesome experience with Natalie from Rok Cabinets from the moment I walked into their showroom all the way to the delivery of my kitchen cabinets. It was such a wonderful experience, enlightening in a way because it's so hard to find trustwordy contractors these days. The communication and customer service was top-notch. The quality of the cabinets was much better than I expected and the pricing was very reasonable; and I can't praise them enough for doing such a great job for our little remodel. Thank you so much Natalie and thank you, Rok Cabinets. If you are shopping for custom-made cabinets at very reasonable prices with great quality, don't hesitate to contact Natalie or the Team at Rok Cabinets. Thank you guys. read more

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During our kitchen renovation our contractor recommended Rok Hardware for our hardware needs. Note: during COVID19 you need to make an appointment since the shop is small. A good variety of hardware so you are bound to find something you like. Kevin helped us and provided excellent service. Prices are very reasonable. If you are looking for new hardware this is the place to go ! read more