My name CCCOLLINS I want to share my experience with Nova she works the outside gardening and always has a smile on her face when I know she down. Always goes out of her way to help you and only reason I keep going back. She makes my day with her beautiful smile She an Asset to the Company give her a Raise. Thanks Nova read more

They NEVER answer the phone on the main line or in departments and now threy have the worst (i.e., stupidest) AI screening imaginable. Best of all, after 20 rings, their phone always disconnects you. Hey, store manager, get a clue! You're chasing away business. Glad I bought stock in Home Depot years ago. read more

Was in the garden area looking for soil, there were three-four employees back there and i was the only customer. Not one of them spoke a word to me. I was back there for 10 minutes. I was carrying bags of soil from one end of the warehouse to the other had to walk past them and not one said a word to me. Did not acknowledge me at all. Wednesday night 9pm i guess they stop working or caring. Jaithan was the only one to help me tonight in the self check out. Shout out to you. read more

I went looking for a refrigerator. That had a good selection with numerous brands and models. Some on clearance when I was there an additional 20% off was offered. Staff was knowledgeable and helpful. The down side is that no delivery or hull away is available and you must remove clearance items same day. Getting a high end unit for under $1000 is a good deal but the logistics don't work for me. The store has a very nice garden department and the outdoor furniture is well stocked. General building and hardware needs are easily met. The staff I have encountered are all willing to assist . Parking is easy . Lowes does rent flatbed trucks as well. read more

My wife has been using Lowe's a lot recently to buy supplies for our Kitchen remodel. This time, she decided to use the curbside feature to preorder her supplies and have it delivered as one package right to our car for no extra charge. It works well, as long as you are prepared. If you order from Lowe's online, you can get 1% back from Rakuten. It's not much, but it adds up, so we try to be diligent about it. Once ordered, you receive an email and text confirming. Once the order is ready to be picked up, you are given another email and text with a link and/or barcode. This barcode can be used to pick up the product inside, but this time, we wanted to try curbside. There are two dedicated numbered parking spots. I thought i could initiate the delivery by using the barcode on the email, but realized every avenue requires authentication (i.e. a login). Thus spent a little time, transferring my account to my phone and downloading the app. Once that was done, the rest was a cinch: the app after login knew I needed to pick up, and let me enter the parking spot and submit. Within 5 minutes, someone came out, scanned the barcode and delivered the product in any unmarked bag accurately. That was it...a very efficient way to do pickup. read more

Lowe's Home Improvement - Curbside pickup - Home Decor Near Me - Long Beach, California

Durwyn was such a big help. We need blinds and he stepped up big time. Appreciate the service. Price was right too.

I've been coming here for 7 years. Lowe's Bellflower always has excellent customer service and is well stocked. Easy returns, easy to find everything, great selection, associates are knowledgable. Great prices too. No complaints here. read more

Went to Lowe's for the tiny buckets. This was actually my first time in Lowe's, they had SO MUCH STUFF. I was having a hard time finding the tiny buckets and crew member saw and helped out. I finally found them, AND they are so freaking cute! Definitely gotta go back. read more

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5 stars to Victor Ramirez for the level of customer service he provided. He was knowledgeable about the products (screen/security doors) and went above and beyond to make suggestions, pull up the installation video, and follow up from start to finish. I am extremely happy with my retractable screen door and it was very easy to install. Thanks so much Victor! read more

I was at the paint department earlier, and I've never experienced such poor customer service. Two older employees were standing together, laughing and doodling in a booklet while I stood there waiting to be acknowledged. Another woman walked up, and they immediately dropped what they were doing to help her -- completely ignoring me. When I finally had to ask for help myself, the man with white hair barely paid attention. He was more interested in listening to another conversation than actually assisting me. After my paint was mixed, I went to pick it up, but he was nowhere to be found. When he finally came back, he started chatting with yet another customer right in front of me instead of simply letting me know my paint was ready. I stood there for nearly ten minutes before he finally looked up and said, "Oh, your paint's right there," as if my time didn't matter at all. This was hands down the worst customer service experience I've ever had in the paint department, and it's completely unacceptable. When I called customer service to complain, the man was rude and worse. He wanted my name and number. He then said I'm not a frequent customer and not in a the system so I can't make a complaint. read more

Lowe's Home Improvement - The men giggling doodling instead of doing their jobs. - Home Decor Near Me - Long Beach, California

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Came here with my husband to pick tile a bathroom for our rental home. There was someone by the name of Lowell (?) who works for SunRun that had a makeshift booth by the tile and carpet area. Right away I heard him with his loud voice talking to people trying to get them to listen to his speech about his product. It was obvious that people didn't want to listen because they all kept walking away while he kept talking. My husband and I were in the tile aisle concentrating and he starts approaching us. Right away my husband told him politely that we're not interested in whatever he has to sell. He kept at us over and over to the point where he started arguing with us and told us he's an employee. I knew he wasn't because Lowe employees wear a red vest and he was wearing a blue one. When he was finally walking away to the back of the store he was laughing at us straight to our faces. This was our first time to this Lowe's and this person didn't make it a good experience. I talked to two employees and they didn't recognize him. One employee said his manager is outside in front of the store so I went and told her and she said she'd talk to him. Whether or not something might be done, I don't know. But I don't like to be or hear others be harassed like that. It was not a pleasant experience for me. read more

I visited Lowe's Home Improvement about a week ago and had a great in-store experience with Fermin. He was knowledgeable, helpful, and even gave me his card, letting me know I could place an order through him even if he wasn't scheduled. Unfortunately, everything after that has been extremely frustrating. I've tried emailing and calling, but the automated system was unhelpful, and the staff I spoke with at the store couldn't assist either. It's disappointing because I'm actively trying to make a purchase, but the lack of follow-up and poor customer service has made it difficult. I hope management can improve communication and support--especially for customers who are ready to move forward with an order. read more

When in for some cleaning supplies. Was looking for some scrub daddy cleaning paste, since they carry the sponges but not the case. Stop by the paint department to look at swatches. Self checked out. read more

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first off the 2 salesmen standing in appliances, zero customers except me, were unprofessional, yelling at other employees across the store and ignoring me. I found the microwave I wanted and bought. Used my Discover card and didn't buy extended service plan. It was installed by a very capable man, no problems there. 3 days later I tried microwave popcorn. Didn't pop. I tried 3 bags, Neighbor tried. 4th bag. No problem. Called Lowe's store. 30 minutes on hold. Store Manager was a JERK. Said i was shit out of luck. Nothing they could do. 2 days warranty and this was 5 days. Said I could bring it in myself. I'm in my late 70's. Unable to do that. He wasn't nice about it. So I'm stuck with a lemon, $450.00, down the drain.DON'T shop there. read more

The store associates never pick up the phone. And when they do, they transfer you to nonworking lines. I work retail and this is not okay. I will be escalating this to a district manager! read more

This five star review is for Jonathon an employee working in the returns department. What a blessing you are to this earth! He was so kind, thoughtful and was soooo sincere. It is rare to find someone who actually cares how your day is going or what you may be going through! I will definitely continue to shop at this location just because of his kindness! read more

We arrived to this Lowe's at 8:30 pm and they were closing 9 pm. We needed a fertilizer, wood chips and etc that they kept outside where all outdoor plants are. The door was locked and we were lil bit surprised while it wasn't 9pm yet. The manager came and opened the door for us. She was very genuine and friendly and saved us a gas and a trip. They were all very friendly and even though they were all very busy with their closing shift they went above and beyond to help us. The value for the products was ok. The store was well signed and we didn't have a hard time to find the price which was the best part. No miss pricing! The outside was a big parking spot then no worries to not find a parking there! read more

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NO, Lowe's Customer Service sucks !!! If you call for service they either don't answer or they just say they're gonna get you to someone that can help and the phone just rings and rings ! read more

I ordered some Levolor window roller blinds and a door. This was a 4th of July special. Yes July!!!! My orders won't be completed until after October 30th. When will I have them installed ??? Who knows! Apparently there is no one that knows yet. I'm very frustrated because the stated installation was to be completed in in 5-7 weeks . All lies!!! Never again!!!! Total cost was over $9,000 so it's not cheap. I hope I get a credit at this point. read more

Easiest to get in and out at this location. Always appropriately stocked. Usually get my custom fitted blinds here too

I bought a shower from this place it all of it together and drilled the holes where they were supposed to go and figured out the directions are all different from what the actual product is. Don't buy from this place unless you want to spend thousands of extra dollars because they can't do anything right. read more

Talk about great customer service Jorge S went above and beyond for me. I'm so grateful. read more

Lowe's Home Improvement - Very knowledgeable young man - Home Decor Near Me - Long Beach, California

Don't bother calling this location! They don't answer and you'll be waiting at least 30mins for a person to say what to you need? After 3 calls, someone answered only to tell me to hold on. They never came back to the line, 35mins of endless ringing. Wanted to talk to a manager because purchased a tool, got home only to find it's been used. One attachment had noticeable damage to it and the handle was dirty. Looks like they don't even check returned items but put it back on the shelf for the next customer to deal with it. Such an inconvenience! read more

First, thank you everyone, for helping me. Also, the department is clean. For example, whenever I walk inside Lowe's, it doesn't stink. Last of all, I never had negative feedback with the employees. Thank you so much! read more

Great service and all the workers are very knowledgeable and helpful. Couldn't ask for nicer peeps

Once upon a time, this Faerie Queen was excited to gather all of her harvest season gardening needs. Lowe's is always a good place to find what you need! The end. read more

Rating: Horrible! I Need to talk to a person on phone. Impossible me to connect!! Phone answers with a useless recorded message & directs to a non answered phone. Made eight attempts! After 2 disconnects & 5 calls i sat on hold for first 7 minutes on one call & 21 minutes on another. Gave up cuz it was so annoying! No personal service! They DID NOT resolves just LEFT ME ON EXTENDED hold! What a shame! read more

I want to express my most sincere appreciation to Victor who recently helped me with purchasing a screen door at the Lowe's in Los Altos area of Long Beach. He was super busy helping several of us at the same time, but focused carefully on each customer at a time. When I didn't find exactly what I was looking for, he took the time to look and then called another Lowe's, just in case they had it in their stock. Since we weren't able to find the "perfect" one, he gave me a discount on the one I got. Thanks, Victor, for going out of the way to help me! read more

Why did it take so much time to have my oscillating blade unlocked? The service attendant had to be summoned 4 times and there I am waiting and waiting. I just wanted a saw blade. When the attendant finally arrived, there were two mangers. They took a stab at small talk and went silent when I told them how long it took to be helped. They had to walk me to the check stand because the blades were locked up? On the way they were chatting with a third guy about his tight pants? What the hell? Neither of them told me, hey man sorry about the inconvenience. They just chatted amongst themselves like school boys. I'm embarrassed for them. Poor customer service for certain. Look into furthering your coping skills and customer service. This store (on Bellflower in Long Beach) has been getting worse in reference to customer service. It was eleven in the morning and they couldn't pull this off. I am disappointed. Do better Lowe's. read more

Not bad not great. Usually a bit more expensive than Home Depot but in general probably better quality product wise

Return Policy is 48 hours from purchase for appliances including: kitchen hoods, washers dryers etc!!! Crooks, you can't even install it in 48 hours!! Be careful!! Found out the hard way, and they do not even disclose it with big signs in the showrooms!!! or inform you ahead of your purchase!!!! read more

We needed keys made today, and we decided to come here. Unfortunately I don't recall the employees name at the hardware aisle, but she was great. Thank you so much read more

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Clean, neat, quiet, and chill. Well stocked, logically laid out and organized. Parking is easy and checking out is quick and smooth. Props for the military discount. Friendly knowledgeable staff that will point you in the right direction. Great selection of high-quality tools. read more

Lowe's Home Improvement - Home Decor Near Me - Long Beach, California

Do not buy appliances here! I brought a refrigerator about 6 weeks prior. I called Lowe's on Friday evening when this appliance died. I was given the wrong number. I was now told there is nothing they can do. I am a blind senuir, and they are leaving me with no current options. Buyer Beware! read more

I'm updating my review. See attached screenshot! These guys grabbed my runaway pup (I live nearby). I didn't know he'd gotten out and was elated and relieved when they text me. They held onto him for 20 minutes and fed him treats and gave me the treat bag for free when I picked him up! Thank you Lowes! read more

Lowe's Home Improvement - Text from lowes! - Home Decor Near Me - Long Beach, California

Lowe's is the worse business to buy your appliances! They sold me a lemon washer and told me that I had to deal with the manufacturer. I purchased the washer that was supposed to be brand new. However, it didn't work. I tried to talk with people at Lowe's and results is me getting an attorney. I purchased the washer on 9/13/25 and it didn't work on 09/14/25. Lowe's stated that it's a Whirlpool issue. Do not shop with Lowe's or you will have the same problem. read more

Shocking Disrespect & Destruction of My Property at Lowe's Associate Georgia (ID #3686366) threw away $100 worth of my ceramic pots during a plant return, lied about store policy, and smirked while refusing to fix her mistake. Manager Joe did nothing in the moment. Avoid this store if you value your time, money, or dignity. I tried to return two dying plants purchased two weeks prior that I'd repotted into my own $50 ceramic pots. I told her these were my pots and I did not have the original barcode. Georgia said she needed a barcode, so I offered to grab an identical plant from the garden section, although she should have offered to do so in the first place. Mind you, it was already close to 9pm and the store was empty while getting ready to close. She agreed I could retrieve the barcode, so I left my plants and pots at the register while I shopped (spending $180 on other items before returning). When I returned 30 mins later, barcode in hand, she processed the refund with a nasty snarl. I asked for my pots back to which she smirked and said she'd already thrown them away, claiming "plants can't be returned without containers." She refused to show me this "policy" and said she could not assist me further. When I argued that she destroyed my property, she left to "look" for the pots for 30 mins and returned claiming she was unable to locate them. I'm certain, on her tossing them in the trash, the ceramic pots shattered. Manager Joe shrugged and said he'd "check cameras tomorrow" to maybe replace them exhibiting zero urgency. In all, $100 of my property was trashed because Georgia couldn't be bothered to wait 30 mins. She lied, smirked, and treated me with contempt--no apology, no accountability. The Manager enabled it instead of fixing the problem. Warning to Customers: - Don't trust returns here--staff make up policies on the spot. - Guard your belongings; they'll throw them away and laugh. - Managers won't help or give a damn read more

I wandered around the garden area for 20 minutes hoping to get service to unlock the gate that holds the pool chlorine. Unbelievable. Bought my chlorine on sale, got home and looked at my receipt only to see they charged me full price for the pool supplies that were on sale. Lowe's used to be my happy place. No more. read more

I bought wrong wattage bulb, but didn't have the receipt. I asked if I could simply just swap for the correct wattage and they said they don't do no receipt returns. Welp, if that's the way you want to play, I'll be taking my business to Home Depot moving forward, all over a light bulb. Wasn't asking for money or store credit, just a swap. read more

I really believe quality of product and specifically Erick employee so helpful and always gives me right answer what I am looking for in garden department. My experience with lowes last more than 25 years . read more