I experienced bad customer service. I went in to get my paint matched and the sample I took was not…read moregreat, I'll admit, however the girl was arguing with me about how my sample was not going to work. I asked if she could just try it and she wouldn't. I then asked to speak to someone else then she said she would try my sample. Guess what, my sample worked! She must have complained to the person about me in the back because I could hear them cussing. I'm glad I was persistent. I wish she would have just tried it, instead of arguing. she could have avoided this bad review.

I went in to buy some paint. As soon as I walked in one of the employees (woman blonde hair) looked…read moreme in the eye but didn't say hello or welcome or anything. Next I the person at the counter finished with the customer he was with he didn't acknowledge me for about a few minutes. A quick, "I'll be with you in a sec" would've been great. During my purchase I was asking questions about the products and the guy was making me feel like he didn't want me asking questions. I've worked service jobs in the past and it's really not that hard to make people feel acknowledged. Never mind feeling welcomed. In any case I will actively be going out of my way to not come to this store again.

For starters, I can't say enough about this location. Prior to stopping here, I had gone to the…read moreSherwin Williams location in Cypress and almost gave up completely on Sherwin Williams. I will start by saying that my needs were to have my living room paint color matched. I had samples on me for them to use with their color match technology. I was helped by an associate named Jose. He was knowledgeable, patient, and determined to get me what I needed. I had purchased samples from other hardware stores with no paint match after 3-4 attempts. I shared this information with Jose and he made it a point to ensure that the color he would sell me that day was the same shade and finish as my living room walls. He hit it right on the money, Jose was so focused and kept dabbing the swatch I brought in with different finishes and perfecting the tone to be an exact match. By the time we finished choosing the paint color, brushes and other needs I was convinced with his expertise that this was going to fix my wall once and for all. Jose explained to me that if this was still off once I patched and painted the wall, he still had more room to adjust the shade that he mixed. Thankfully, I fixed my drywall and painted it with the primer and paint he provided and it turned out perfect. The repairs were right above my TV so if the color didn't match it would be an eye sore, I'm happy to say that was not the case. I will definitely be back for all my paint needs, thanks to Jose's service and value that he provided me.

My first experience at the Washington Store in Pico Rivera. The assistant manager Alex was so…read morefriendly he made an effort to make sure I got what I needed. Needed more paint went back 2 more times. I'm so glad Alex was there on both occasions. Was extremely helpful and went above and beyond to make my paint the exact color I was looking for. Will definitely recommend this location. Thanks Alex

Shot out to Richard and Cris for all the help and tips I needed to start and complete a project…read moresuccessfully! These guys are really knowledgeable and know what's up, aside from that, they are super polite and friendly. If you do not know how to paint and you need some questions answered, these are the guys to go to. I would HIGHLY recommend this store and there products. Thanks for the help guys!

I have a scratch on my 2021 model 3 Tesla, I bought the Tesla paint repair kit to fix it but…read moreunfortunately the product never worked. So my friend recommended this place on DOWNEY and when I got there i told Richard the problem and he won't hesitate to tell me " We are going to fix that" right away he start mixing paint and came out with the exact match color paint for my car I was really impressed by the knowledge and skills he showed and finally I got my perfect match color and walk out the shop happy fella! Thanks a bunch to Richard for his help and also they speak Spanish & English great customer service and very professional treatment. I strongly recommended this facility to anyone and for sure I will be back to the shop for any future needs. Thumbs up for Richard

I would leave zero if it was possible. Their product absolutely ruined a brand new pair of shoes. I…read moreapplied the product as instructed and the shoes are cracked dry and ruined. Very disappointed

Angleus leather paint is absolutely amazing. I have previously used it on leather furniture…read moreprojects and I am currently using it on a large sectional sofa (previously hunter green) using Capezio Tan. I am in love with the Capezio Tan color! It has this beautiful golden undertone sheen that looks incredible. When I show what I have done to family members, they cannot believe how amazing this sofa looks. The acrylic paint is very easy and effortless to use. Coverage is outstanding and the leather on the sofa retains its soft, supple texture. I can also attest to a sofa previously painted with chocolate acrylic paint and how well it hold up. My dog is on it daily and it looks great. Below is a photo of my current project. I also want to add that customer service is outstanding! Questions are answered promptly with detailed explanations. I highly recommend Angelus!

I went in to Sherwin Williams South Gate today to purchase paint for my kitchen cabinets and had a…read morevery pleasant experience. I took one of my kitchen cabinet doors and they matched the paint perfectly. Everyone there was very nice and was impressed how orderly and neat the store was. Sergio was extremely helpful and very resourceful. He took the time to help with all the questions I had and was very friendly and patient. I will definitely be back again.

We were looking for paint for bookshelf murphy doors. Ana Velazco was amazing- she greeted us as we…read morewalked in and told us she'd be with us soon. When it was our turn, she was very helpful and she listened to us and recommended the paint for us. Overall, the customer service is always a treat at this Sherwin-Williams. Thank you, Ana!

Excellent place to buy parts...prices are decent. And stuff they sell are quality items. Service…read morewas great especially the guy who helped me at the counter. He was pretty knowledgable and really wanted to get me the right part. They are no longer at this location they are now on 3424 Garfield ave in commerce in between slauson and bandini.

I am posting this review to promote consumer awareness and transparency…read more I called in advance to confirm the availability of an electronic drill driver. The first call was disconnected by the person who answered. A subsequent call was not answered, and I ultimately reached the store from another number and was told the item was in stock. When I arrived, a different employee assisted me and completed the sale. During checkout, the employee opened the product box without my request while responding to a product-related question. The question could have been answered without opening the packaging. The item was not needed and remained unused. When I attempted to return it, I was informed that the store does not accept returns under any circumstances. This policy was not disclosed at the time of purchase and is not stated on the receipt. Under California consumer expectations, material terms such as a no-return policy should be clearly disclosed prior to purchase so customers can make informed decisions...especially when packaging is opened by store staff. Posting this so other customers are aware of the store's policies before purchasing. Comparto esta reseña con el fin de promover transparencia y que otros consumidores puedan tomar decisiones informadas. Llamé con anticipación para confirmar la disponibilidad de un taladro eléctrico. La primera llamada fue cortada por la persona que respondió. Una segunda llamada no fue contestada, y finalmente logré comunicarme desde otro número, donde me confirmaron que el producto estaba disponible. Al llegar a la tienda, otro empleado me atendió y completó la venta. Durante el proceso de pago, el empleado abrió la caja del producto sin que yo lo solicitara, mientras respondía a una pregunta relacionada con el producto. Dicha pregunta pudo haberse respondido sin necesidad de abrir el empaque. El producto no fue utilizado. Al intentar devolverlo, se me informó que la tienda no acepta devoluciones bajo ninguna circunstancia. Esta política no fue informada al momento de la compra y no aparece indicada en el recibo. De acuerdo con las expectativas de protección al consumidor en California, las políticas materiales...como la política de no devoluciones....deben comunicarse claramente antes de completar una compra, especialmente cuando el empaque es abierto por el personal de la tienda. Comparto esta información para que otros clientes tengan en cuenta esta política antes de realizar una compra.

Didnt let me look around the store to find what i need. Was being pushy. Said "you're not allowed…read moreto look around. Idk what kind of store they're running. Bad customer service. Store is a mess anyways. They have there lunch on a table in the middle of the store.

Had a miss understanding but home co reached out and fixed everything so everything is well nowread more

Homeco is the go-to place for kitchen remodel! Their showroom features stunning modern designs that…read moreduly helped us visualize our new space. A massive shoutout to Maria, who was instrumental in designing my dream kitchen. She was incredibly patient with my endless requests and provided valuable, creative ideas. I 100% recommend this place to anyone looking for quality cabinets and excellent service.

I explained to Doug we were transforming our garage into a gym. I had no clue what color to pick!…read more He showed me a few different paint colors & I narrowed it down to the one I wanted. He was very budget minded knowing that this was just for a garage, which was really nice! After getting my paint, Eric then very patiently explained all things that I might want to get for my paint project to go more smoothly. I can't thank Doug & Eric enough for helping me with this project ! I'm glad I choose DECOR COLOR & DESIGN! Thanks guys!

Doug was super helpful in helping us figure out a custom color for our office. He spent hours…read moremaking sure we loved the exact color. he actually spent time customizing the paint so the shade was exact. he's a true "coloroligist" (yes it's true!). ask for doug next time you are at their store!