Had quick and efficient service on Saturday. A special acknowledgment to Devon for being friendly,…read morehelpful and making my experience 5-Star worthy.

I called Dunn Edwards in Long Beach because I'm looking for paint for my house. A very kind and…read morehelpful gentleman walked me through making an appt with the professional Color Advisor, Damien Fern. I met with Damien for a color consultation- free of charge. Damien is amazing. He's so knowledgeable about colors and what colors match. He is also so kind and patient. After I chose some colors, I sent him a picture of my house and he digitally sent me what my house would look like w those paint colors. Wow!!! It was so wonderful. I highly recommend Dunn Edwards Store in Long Beach. The employees are amazing. Thank you Damien for helping me with my house colors.

I was extremely disappointed by my experience at this Sherwin-Williams location. While I was in the…read morestore, I witnessed another customer who appeared to have limited English become visibly frustrated during an interaction with the staff. The customer ultimately left the store upset. What disturbed me even more was what happened afterward. I heard the manager I believe his name is Ricardo make a comment along the lines of, "Hope ICE gets him." Hearing a manager make a remark like that about a customer was shocking and completely unprofessional. Whether someone speaks fluent English or not, every customer deserves to be treated with respect and dignity. Comments like that create an unwelcoming and hostile environment. I was so disgusted by what I witnessed that I decided to leave the store without making my purchase. I hope Sherwin-Williams takes customer service and professionalism seriously and addresses this kind of behavior. No customer should have to wonder whether they'll be treated with respect because of the language they speak.

If it was possible to leave 0 stars I would. Cashier-Kimberly had an atrocious attitude and had the…read moreworst customer service I have ever experienced; not only at a Sherwin-Williams storefront but in general. I absolutely will not be going back to Sherwin, and will discourage any of my contractor, painter, and designer colleagues to do the same.

Sherwin-Williams is my go-to paint store! The staff is always friendly, knowledgeable, and…read moreincredibly helpful. They took the time to answer my questions, offered great advice, and gave me valuable tips that made my DIY paint project much easier. Their pricing is competitive, and they have everything you need to get the job done right--from paint and supplies to expert recommendations. If you're tackling a painting project, whether you're a professional or a do-it-yourselfer, I highly recommend stopping by Sherwin-Williams. Outstanding customer service and a great shopping experience every time!

Our interior walls are "Alabaster" in a satin finish, my husband went and bought an additional…read moregallon of the same color & same finish to do some touch ups before a party we have on Saturday (both stickers on the can and lid say alabaster satin) when I seen the areas my husband touched up, I immediately noticed the paint we were given was a brighter white and was very glossy. He thought it was due to it being wet, so we decided to let it dry to see if it would blend, but no this photo was taken 24hours later and I'm 100% certain we were given the wrong paint color. This is beyond upsetting. My husband will have to call out of work to fix this before Saturday. And we can't find our receipt, so I'm hoping they'll at least correct their mistake. Now certain areas are super glossy & it looks terrible

Great customer service. There was a line but it moved fairly quickly. Price depends on what you…read morebuy. I definitely recommend.

Sherwin-Williams (founded in 1866 by Henry Sherwin and Edward Williams) continues to be the premier…read morebrand in paint and you will pay a premium for this. Monday was the last day of a 40% off sale on paint, so my wife insisted on coming here to get more paint in preparation for some more work on our condo that we will need to do in the future. I've always bought our paint from Home-Depot or sometimes even Menards, but I guess Sherwin-Williams and Benjamin Moore (founded in 1883, now owned by Berkshire Hathaway) are considered the best paint brands and I found a reddit thread about opinions on the matter. The store is located by itself (no other retail stores within walking distance) with its own dedicated parking. There were contractors who were there to get supplies, but the store wasn't too busy. The front clerks were very helpful, helping us to match paint colors, and we were on our way. Even with the discount, 2 cans of paint, a brush, and roller cost over $150. I guess we will see how much of a difference the brand makes.

This place is the worst for customer service if you are a normal customer needing help from a paint…read morestore. I have tried coming here a few times and they are all talking trash, just stand there on their phones and computer and don't care about customers. Even when there's no one else in the store. When you ask a question, they make you feel like you are bothering them. Also, every time they are just worried about eating and stuffing their faces.

Celeste was so helpful & knowledgeable!! I was struggling to find a color & she was so patient with…read moreme. She kept showing me different variations and options on top of complimentary colors. Then when she took me over to her desk, she showed me the different options to paint if I wanted to elongate the room or make the room smaller. She also recommended a primer & boy was she was right!! It looked completely different with a primer vs. without it. I'm so used to getting cheap paint at a big box store. The customer service doesn't compare and neither does the paint! Dunn is the way to go! & seriously! Ask for Celeste!! She's awesome!!!

We had some paint that needed to be 'shaken' or stirred prior to use. Since we had about 2 gallons…read moreof paint in 5 gallon pail. The staff at Smith Paint explained why this was not possible and told me what would have happened. Yikes! They were so nice and helpful answering all my questions. Not being Mr. Handy, I had a number of questions. Good people like this earn our support. Give them a try.

I had paint matching done for a spray can, they charge me for a quart of paint and the spray can…read more The paint did not match in color and Sheen, the color wasn't even close. It was completely lighter. When I brought the products back to return them and get replacement color that was correct they would not swap it out. They told me that they would charge me for another quart of paint and another spray can. So they made a mistake and did nothing to make it right, nothing. I even showed them pictures of how off the color was and the guy agreed that it was off. But they still would not do anything to make it right..

Great store! Nice showroom with more displays and samples than other local BM stores. Plenty of…read morebooklets and a coffee station in the lobby/showroom. The store is big as you enter beyond the entrance and they are well stocked with different paint types and supplies. The young lady who assisted me was very friendly, quick and knowledgeable. Nice to have this in the neighborhood!

Came here on a Saturday morning and was quickly greeted by an associate. My wife and I already knew…read morewhat we needed and they were able to supply us with regal select and scuff x with no problem. It was a bit busy, but the paint mixing took around 20 minutes and they were able to help us bring the paint in our car. Customer service is superb as well. The store is awesome and I will be back for sure because I think I need more. Also, one thing to note is they do have some Purdy and some Wooster products as well as other paint supplies.

We visited this local paint shop within walking distance of the house to look at paint options to…read moretransform a space in my home. There was a color that was similar to what I liked, but not quite it and we were advised what we wanted was Industrial, and higher-fumed. We went with a custom mix of quality paints and it turned out to be the most beautiful teal. Copped a couple custom-mixed gallons plus drop cloths, rollers, pan, paint brushes, all the tools needed for less than $75.00. Fair prices, expert advice and just a great experience all around. I plan on coming here for my next paint need! Highly recommend!

They had good deals on premixed paints, friendly staff, a wide selection of premixed paints. They…read moreare also able to color match.

Bought some glass beads from here. I'm a jewelry designer. I'm not really into glass beads but…read morethese were amazing. I used them to complement my ceramic beads. I have purchased. I love Hobby lobby. It's so therapeutic. The people are so nice in the value is so competitive and they even have things that you didn't think you needed worth the trip worth the price.

I must say I'm really unhappy, annoyed and disappointed with my visit today. I've been waiting…read moreweeks for the patriotic stuff to go on sale (seriously, me and my mom have been looking every Sunday on the app). Well it finally went on sale today!! I went to return something and then browsed the isles to pick out some new items for my red, white and blue decor at home. (4th of July is my FAVORITE)!! What.A.Let.Down. A large majority of the items looked like complete trash. Many, MANY things scratched and scuffed up. I don't want to decorate with crappy looking decorations. A couple items were even ripped (see America sign photo). What the heck!? Who in their right mind would think it's ok to stock that on the shelves? I contemplated taking these items to someone but it would have likely filled the bulk of the cart. I wish I would have taken more pictures but you can see how bad just the few were that I took. Do better, Hobby Lobby. I really hope management sees this.

This Best Buy is absolutely the best! Every time I've been in here, I have received excellent help,…read moreno matter the department. Last Sunday, I came in to purchase a new laptop. I actually went to a different Best Buy the night before and ended up leaving empty handed because that salesman would not leave our side and was too pushy. When I came to this location, the experience was completely different. Donaldo was the person who helped me. He was extremely patient, especially considering I had my 1-year-old grandson with me who was getting antsy! Donaldo answered all of my questions without making me feel rushed or pressured and mentioned that Best Buy employees don't work on commission, so there really shouldn't be any pressure to make a decision. He also explained the benefits of the $30 membership and what I would actually be getting with it. I appreciate that he took the time to explain it rather than just trying to sell it to me. I'm very happy with my new ASUS laptop and the experience I have every time at this location.

Overall, a very disappointing experience with Best Buy Mobile…read more Thirteen months ago, Best Buy installed a front and rear facing dash cam in my vehicle for $99. The installation took about 40 minutes. I remember because I was originally told it would take an hour, so I left the store and was called sooner than expected to come back. Fast forward 13 months. My dealership offered me a good deal to turn in my leased vehicle early, so I needed to have the cameras removed before returning the car. Since I planned to have Best Buy install the same cameras in my next vehicle, naturally I went back to them. The website didn't provide an option to schedule a dash cam uninstall, so I called Best Buy customer service. The representative was very nice and helpful. I explained exactly what I needed and that I intended to have Best Buy reinstall the cameras in my next vehicle. He initially told me the uninstall would cost $149, which already surprised me considering the original installation had only cost $99. After reviewing my history, he noted that I had previously had dash cams installed in two vehicles and said they would like to keep my business. He ultimately told me he would document the appointment as a warranty uninstall at $0. Based on that information, I scheduled an appointment for 4:00 p.m. that same day. At 2:45 p.m., the store called to confirm my appointment and even told me I could come in early. When I arrived, however, I was told the uninstall would cost $149. This led to a frustrating back and forth because I had made the decision to come to Best Buy that day specifically based on what their representative had told me. More importantly, I was turning the vehicle in to the dealership the following morning, so simply leaving and figuring it out later wasn't a practical option. What became apparent during the conversation was that there didn't seem to be a clearly established, published price for this service. We eventually agreed to charge based on labor: $49 for up to 30 minutes or $80 for up to 45 minutes. The technician explained that much of the time involved in removing dash cams can be spent removing the adhesive. I told her not to worry about removing the adhesive, just uninstall the cameras. Less than 20 minutes later, I received a call saying the job was finished. The technician was apologetic about what had happened and suggested that I call customer service again, spend more of my time explaining the situation, and hopefully reach the same representative. I explained that the representative I had spoken with was in a call center in Guatemala, so the chances of reaching that same person again seemed pretty unlikely. And here's the ironic part: when I got home, I put a little hand sanitizer on the remaining adhesive and scraped it off myself in less than 2 minutes. One additional observation: in just 13 months, the quoted price to install a front and rear dash cam has apparently increased by roughly 50%. My biggest issue isn't simply the price. Businesses raise prices. My issue is the lack of consistency and communication. A Best Buy representative quoted me one price, documented an agreement for $0, scheduled the appointment based on that agreement, and then the store presented an entirely different price when I arrived. When your customer service operation and your stores don't appear to be working from the same information, the customer ends up paying for that disconnect, in money, frustration, or wasted time. Between the significant price increases and outsourcing customer service to a BPO in Guatemala while apparently not giving those representatives the ability to provide pricing that stores will honor, Best Buy no longer feels like it is delivering the "Best Buy" or the best customer experience. After being a repeat customer and planning to bring my next dash cam installation back to Best Buy, this experience has definitely made me reconsider that decision.