THE OFFICIAL Sid's Sunrise Breakfast Guys RATING for .. Hank's Place 1. THE GOLDEN STANDARD (Taste & Execution) [Rating: 4.8/5] The lowdown: Everything from service , coffee, water, to taste of the great breakfast dishes was spot on. 2. THE SUNRISE VIBE (Atmosphere) [Rating: 5/5] The lowdown: Busy open-air feeling with lots of people with a cool type of Chester County vibe! 3. THE MORNING FLOW (Service Speed) [Rating: 5/5] The lowdown: The service was top notch with our very personable waitress being the star of the show. 4. THE SIGNATURE FACTOR (Uniqueness) [Rating: 4.8/5] The lowdown: Our waitress helped us navigate the menu with the specials & most popular items so we choose some very good plates. 5. THE VALUE-TO-VIBE RATIO (Worth it?) [Rating: 4/5] The lowdown: Good value with good sized portions - Had to take some in a "takeaway box" FINAL SCORE: 4.7/5 YOKES The Verdict: Open Chester County cool vibe with very good breakfast food & awesome service by a very personable friendly waitress! #SidAndSunrise #TheBreakfastGuys #BreakfastRating #BreakfastReview #MorningVibes read more

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Stopped by after a visit to Longwood Gardens. First time visit with someone else who had been prior to the remodel. Parking and wait were reasonable for a lunch time on a holiday. Even as a part of 7, we were seated a lot faster than I expected. Noisy inside with a lot of groups dining, but it was not hard to have a conversation amongst ourselves, even with being seated next to the front door. Seems like most of the comments here are regarding the wait for service. I'd say the only really annoying part here was waiting for our food, which took a lot longer than we expected. A few tables that were seated around the same time as us got served and left before we got our food. Otherwise, the food here was fantastic. I had the mushroom omelet, but also tried the eggs benedict, Greek salad, and mushroom that others at my table ordered. They definitely feed of the mushroom hype in the Kennett Square area, but the mushrooms here are definitely something else, in the good way. I'd recommend the place for anyone in the area visiting Longwood Gardens. Just be prepared for a bit of a wait, especially with a large group around meal times. This place seems popular and packed! read more

Hank's Place - In progress photo of the mushroom omelet, eggs benedict, and Greek salad. - American Near Me - Chadds Ford, Pennsylvania

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Had brunch here with my grandson it was very good. Very busy and all the staff were friendly and appreciative of us being there. We had the pancakes and Rueben sandwich. Yummy! We then ordered Thanksgiving dinner to pick up the day before turkey Day! We enjoyed it but no leftovers!! read more

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Came and enjoyed breakfast for the first time - lovely atmosphere, delicious food and excellent service!!!

Made a last minute decision Wednesday the 29th to try to check this place out in their newly reopened location. It was just me, and the timing was kind of post lunch (1:30), so I was surprised to see that all the tables were taken, and only option was the counter. I was OK with it. I deliberately sat in proximity of where some people were standing / working, and I looked at the one page lunch menu. In the 10 minutes I sat there, no one asked me if I wanted anything, and to be frank, the menu was like "This is it?" This is what you spent all that effort to rebuild and you provide only a one-page menu for lunch? One page on the back for breakfast? No mentions of the usual diner fare of chicken fried steak, or even meatloaf? No fried chicken. The most exotic item was a gyro sandwich. Thoroughly disappointed in the service and the range of the menu, I left without ordering anything. I didn't want to waste my money. read more

When I see a line outside a restaurant it usually means the food is worth the wait and in this case, I'd agree. Located on a busy corner just outside of Chad's Ford, Hanks place has plenty of parking both in the lot surrounding the building and across the street in the overflow lot. We spotted the line before we even parked, as it spilled down the ramp leading up the the restaurant entrance on the second story. Fellow line-waiters seems content to wait their turn so we went with it. Apparently there's no reservations and it's first come, first serve - there's no list, they just figure it out when you reach the door and it all seems to work out like clockworks. We waited about 30 minutes and were seated at the bar-top. It was obvious they were short staffed but the absolute hustle from every single person working was incredible, and we never felt ignored or rushed at all. I've never had Chipped beef so I had to try the Hanks Style Benedict (poached eggs on top of a sausage patty & a biscuit positivity smothered with chipped beef gravy with a generous helping of home fries. I learned chipped beef isn't my thing, but everything was cooked to perfection and I have zero complaints - fluffy biscuit, perfectly poached eggs and what I hope was sausage from a local vendor, great flavor. I personally loved that every single coffee cup looked both handmade and completely unique, it just added to the charm of the place. Interior felt a lot like a mountain cabin, exposed beams and very tall ceilings; very unique style for the area. Pro Tip: be patient if/when there's a line, breakfast is worth the wait. read more

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Not enough help. Food not worth the price. Waiting line needs re-do as you wait with no one taking your name or party number. Steps and a 4 tier ramp for waiting with no great organization. With all the re-make of this place, they should have opted for more tables and less of a counter service. Upsides are the place is very clean and there is plenty of parking. Unfortunately we will not be going back:( read more

Extremely loud long lines food is mediocre price point somewhat high. It was an old neighborhood establishment that was ruined by a storm rebuilt and now they are trying to recoup the money much better places to go for breakfast. The waitresses are overwhelmed, so therefore not very personable. Reminds me of when I was in the military in the galley. . read more

Met my parents for breaksfast on a busy Sunday. The wait was three ramps down. People were patient wait was about 35 min. We get to door and an abrupt host asked how many we said four and were relegated to the corner to wait while groups of two were ask in. We waited another 10 mins in the vestibule. We haven't been here since the rebuild and truthfully are not rushing back. There are a lot of menu options for breakfast and lunch they have all the basics covered and a few extras. At 10:30 they were already sold out of two options. We ordered our meals and one person ordered oatmeal and asked for it before meal the answer was "no". Not we'll try and see ... just no. We ordered two standard breakfast meals one cheddar omelet and the other a western omelet . They came with toast that was barely toasted and pre-buttered which just made it soggy. The potatoes were standard thicker sliced grilled home fries. I ordered a side of corned beef hash and home fries. The hash was grilled but portion was smaller than expected. The food was warm not hot. Definitely short on staff at this restaurant. They attempted to clear the plates before people were finished eating which tells me we're rushing you out or we don't have enough plates. Service was slow and drink refills were not happening. I can definitely say with certainty that the old hanks place was better in good quality and customer service. All in for breakfast for 4 was 100.04 all in including gratuity. I can say the new building is beautiful and aesthetically pleasing the ceilings are high which makes this spot very noisy so be aware not the easiest place to have a conversation quietly . read more

Ordered classic cheeseburger with American cheese; came out with NO cheese. Sent back and second round.... provolone cheese that was barely melted. Guess making a classic cheeseburger with the right cheese was a tall order. read more

First-time there since reopening. Food and service fabulous Pleasant ambiance No rugs, no booths, super tall ceilings....nothing to absorb the noise. My lunchmate and I were screaming trying to be heard. It's a shame cause every thing else was A.plus read more

I just have to share how much I love Hank's. It's one of those places that instantly makes you feel at home. It's relaxed, friendly, and full of good energy. The staff are always welcoming and attentive without being overbearing, and the service is consistently great. The food never disappoints. The portions are generous and the prices are very reasonable for the quality. It's such a gem to have right here in our neighborhood. Highly recommend giving it a try if you haven't already! read more

I'm almost never in the neighborhood but I have some friends who live in the area. It's not a surprise to me or anyone I know but for some reason I just had to get the bagel with lox and cream cheese with a side of guacamole. The bagel with lox and cream cheese I understand, but the side of guacamole was a little strange though it was still pretty good. I loved the food and the vibe of the restaurant was pretty cool. The restaurant had a family-friendly atmosphere and I could see that kids and adults alike loved the place. My family and friends also enjoyed their food. Although we weren't allowed to bring our dogs in the restaurant, we still had a great time. I loved the food and the people who took our order and I would come back here if I could and the next time I'm in the neighborhood. read more

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The new Hank's is nice, beautiful architecture inside and a nice covered outdoor seating area. The acoustics in the seating area are loud, which could bother some sensitive people. The food was good overall - probably a 4 out of a 5. There was a fly landing on our food the entire meal, which could have dampened the good eating experience. I would say the food is on the higher price side for breakfast. The service was great. I would come back and try a few more things. read more

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Hanks Place is nothing more than a breakfast and sandwich shop. There are no dinners and its homestyle cooking is misleading unless it's refuring to breakfast. Only. However, the burger that I had was very good, but I had planned to have a dinner not a sandwich ! read more

Checked out the new location and it's just as good as it was in Kennett. Can't beat the breakfast quality of Hanks! We loved the new interior and additional outdoor seating. I do think the waiting section/process could be changed a bit to accommodate for older clients - but giving grace since they are barely a week into this new spot!! While we are sad they didn't stay in Kennett, we don't mind the 15 minute drive down the road! read more

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One of the used to be regulars of the original Hanks. This place is in your face oversized and overdone. What made the old place work was that they had regulars that came all the time. You would run in to neighbors, catch up and have a great meal. There is nothing here that remotely resembles the place it replaced. I wish them every success, a long and successful run, and many years of operation. But there are so many other places to go in our beautiful area, where you don't have to complete a maze to get to the front door. read more

Very good breakfast. Did the bacon and eggs with home fries and rye toast. Did not disappoint and the service was very good. Would return in the future . Also ample parking is a plus read more

I got the Breakfast Sub to go. $16.48 after tax & tip. Huge disappointment. It was small. When the container was put in the bag the one egg fell off the sandwich and all the cheese slid off the egg. The cheese was in a clump on the side of the container. $16.48, at least pretend you love me. read more

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Standing in line with other patrons. An arrogant man and his two teenage sons walk up past everyone in line. We finally took seat at the counter. Asked the waitress how the man and two sons got a table and walked in front of us. Was told it's the area and patrons that live around there do that. And sad part the restaurant lets them. Will never go there again. read more

Waiting for the new place to get their kinks out and perhaps the lines would be shorter. Went early Saturday night 5 pm there was one table left and of course the counter.waitress came by and asked what we wanted to drink we told her and we said we knew what we wanted to order. She said "I'll be back in a bit" after she finally came back we ordered a salad same cost as our dinner and two dinners.everything came out at the same time. Never got refills on drinks,never asked how everything was, never cleared our dishes. We had to hunt her down for check which she said she would bring in a bit. She was only taking orders, a runner in the kitchen brought out food, the owner was at the register. The young girl only cleared the dishes when we left. We won't be back :( read more

Our first time having dinner here tonight and we found the Staff to be awesome and accommodating! The food was great and the portion sizes were perfect. I definitely recommend this place Looking forward to trying a breakfast meal next time.... The newly renovated restaurant looks great too read more

Don't go hungry Ling waits outside and in. Not very welcoming and our order had issues. We were not alone! Hope they figure it out. read more

My husband and I stopped here for an early dinner on a Saturday. We did not have to wait for a table although the place was very full. There appeared to be only 2 servers on duty so it took a very long time until our beverage order was taken. Since waiting so long to give drink order, we also gave our food order at same time. Drinks came right away. Food took at least 25 minutes. It did come out steaming hot which was great. Our server did check on us 1 time but never offered drink refills. Once finished our food, again had to wait a very long time for the check. People who had been seated long after us were done and gone way before us. Won't be returning. read more

Cute restaurant and very clean. Food was only okay. Not bad but not spectacular and a little pricey. Ordered a Reuben and Burger w/ two iced teas and it was $47 with tip. I don't mind paying for good food but not lunch meat corned beef and a subpar burger. read more

Hank's Place - Reuben & burger - American Near Me - Chadds Ford, Pennsylvania

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long time customer of Hanks Place, very aware of the situation with the flood and the long road they have taken to build back. Visited today with my Mother and when we got to the top of the ramp the hostess came to the door & stated that they were closing at 3; but no sign or anything else, she stated that they had been closed for 3 years and hoped we would visit again, unfortunately for them that won't happen, they hope for more customers for their business but need to get thier customer service in order. done!!! read more

Beautiful remodel but no elevator. I came with my 83 year old father and they wanted us to wait outside in line in the heat. Luckily someone gave him a seat on the only bench. No idea how the food is because the wait is too long despite being seated. Too noisy!!! They need to convert tables to booths or they will lose customers because of the noise. Not a good place for the elderly as it sounds like you are in the middle of a party or crowded bar! read more

Horrible experience - waited forever to sit, had to sit at the counter, the food took an hour to come out and didn't even taste good. Maybe they didn't have the budget to renovated the kitchen too - it was the most inefficient operation I have ever seen. read more

I was so looking forward to revisiting Hank's again. However my experience is similar to many reviewers. Long line, being seated at the counter did not make service faster at all. Food was pricey and meh. Place was lovely but so noisy and disorganized. Where are the lunch items other than a few sandwiches and burgers? Sometimes old memories are superior to actual dining experiences. I hope the owner pays attention to what customers say. read more

Great breakfast. Love the new decor and construction. Go early bc it's a popular spot. Maybe the best breakfast spot around.

The food is always delicious. Best blueberry pancakes around. We love sitting at the counter and the wait staff is the friendliest around!

The food was amazing! They seated us quickly and served us quickly! The servers were also very nice and efficient. I would rate it 6 stars if I could read more

Hank's Place - I got French toast and it was the best French toast I've ever had! - American Near Me - Chadds Ford, Pennsylvania

Awful! After waiting 35 minutes to get in, I ordered the "traditional French toast" from the menu. What came out was a plate with four small oblong slices of baguette bread. Absolutely nothing on top. I had to ask for butter, powdered sugar and syrup, and it still tasted terrible! The server said that the bread is soaked overnight in French toast batter. Mine tasted just like plain bread, with nothing in it. I told the owner about it when I paid the check at the register, and she never even looked up or apologized. Never going back again! Not only that but the place is so loud inside, you have to yell to the server and to the people next to you. I think the Kennett Square location was better before it closed. read more

These people are not customer service focused. First issue - They leave customers standing in the doorway while waiting for a table with nobody letting you know how long the wait will be. Second issue - When we asked for a particular table we got attitude about it. Third issue - The food is nothing to brag about and the coffee is the worst! When I shared how bad I thought the coffee was with the cashier, got more attitude. It was our first, and last, visit. read more

Came for lunch with friends. We sat in a booth and ordered coffees and an iced tea. It was very hot in there, and there were no shades on the windows to block the sun. The waitress seemed annoyed that we weren't ready to order yet and said she would be back. For lunch we ordered a turkey sandwich, a salad and a frittata. The food came out fast and was good. The waitress disappeared for a while and other tables were looking around for her as well. We had no iced tea refills, and not asked if we wanted anything more. She dropped off our check and told us where to pay. The food was good, but I thought the prices were a little high. The total was over $72.00 for three lunches including the tip. Maybe if this was dinner, I don't know. Plenty of parking out back, prices a little high and service was lacking. read more

Food was average, our group had to wait well over and hr, service was not good, did not even get all of what was ordered till we were almost done. The new remodel did not take in consideration their clients, as 95% are seniors, hard chairs not cushions, guess they want u to quickly eat and get out as by that time your rear is killing you. The ramp should have enough seating at the top, not a lot of seating outside. It's a one and done for us. read more

Food was good went there for breakfast. Total family vibe there. Did not feel rushed to hurry up and leave like alot of places. I will def go back. read more

A decent place for breakfast or brunch wouldn't go out of my way to come here... two of us ordered for Tata's. They said they would not get it again. My partner got a Burger special of the day. He said he wouldn't get it again. HOWEVER.....The absolute best thing about this place is the cream of mushroom soup hands-down it's worth coming to Hank's just to get the soup. Trust me when I tell you you'll never have had anything like this before. read more

A surprisingly cool building & found that the offered breakfast, lunch and dinner. My grandson did brunch. He had the lox, bagel, capers, tomato slices, onion slices, cream cheese, scramble eggs and hash browns. What a plate full & he ate every bit. I enjoyed the Kennett omelet with browned onions, sautéed mushrooms & I chose American cheese instead of Swiss cheese. It came with toast. Service was good & will look forward to going to the route 1 site when it opens. read more

The food was solid, no complaints there. The service, though, was a mess. Because they run everything in a POD system, you get a different server every time someone walks by, so you never know who's actually taking care of you--or how you're supposed to get the check. Even walking in, there's zero clarity on whether you seat yourself or wait to be seated. Additionally, the space is stunning, but the acoustics are subpar. With all the wood and no sound absorption, it feels like you're eating food in the middle of a rock concert by AC/DC. A few sound panels would go a long way. Definetely a work in progress by leadership. read more