Great food! Great service! Burger is amazing and Janie was of great service also, would recommend anybody visiting to check out this place!

My absolute favorite new spot in town! YOU MUST GO! The iced coffee is delicious, and the mint iced coffee is super tasty too. We tried happy hour here for the first time today and were met with outstanding service and food. The hummus & pita bread as well as the ricotta were our fave appetizers. The frozen drinks -- palomas and frosès were addicting. Shoutout to our waiter Ty -- he took very good care of my sister who has a severe nut allergy, and was vigilant to ensure that she was able to have a great dining experience. Management -- you've got it goin' on with your staff! Thank you! read more

I live a few blocks away and have probably been to Hanks 8+ times since it opened. I've done early morning coffee with the baby, met folks for work related meetings in the early afternoon, joined friends for happy hour, worked outside on the patio (back before it was broiling hot out) and kicked off an anniversary celebration at the bar with cocktails and oysters. Needless to say I am a BIG fan. The staff has always been excellent, super helpful and very friendly. And I a big fan of the HH deals-the hummus and frose a perfect way to end the day. And heading over early morning for a coffee and kolache has a lifesaver on some occasions. I am very glad it is part of the neighborhood. read more

Super pleased with the oysters, salads with salmon and the stake(oh yeah the bar is amazing). I dying to try the burger though. I'm eat out 10x more that I used to since you guys moved in. Welcome to the neighborhood!!! read more

Now this is what I call a brunch place. It's deceiving from photos on their Instagram because it's actually huge inside with ample seating. The wrap around porch is great for a nice drink outside with the dogs when it's not painstakingly hot. We ended up getting the special hot fried chicken sandwich which was to die for. The hot honey is my new favorite condiment. We will definitely be going back for more! read more

Omg. Came to Austin to have a family get together to celebrate our daughter and her fiancee's engagement. The happy hour afternoon started with a rain shower as we sat on the outdoor patio and sampled all the appetizers. To that we give a unanimous thumbs up. The waitstaff, totally awesome. Trust me, I am a very picky gal. The other patrons at Hank's, I dare to say were on the same page as I as they were very friendly and very content. Hank's has a way of merging folks here from couples gathering with man's best friend, to groups gathering here to just grab a bite. So if you wanna come to a place where you can chill and make a friend and then some, get off of your feet. Hank's is the place. read more

The staff is so rude and doesn't know how to handle issues that they caused. They claimed to never have received our reservation after we showed proof of confirmation. Never seen such a rude staff in my life. Do not come. read more

I love Hanks. I recommend this place to all my friends! Going there at 4pm today when they open!

Hanks has great food but still running out of many of their main dishes. A great local place working out the kinks.

I thought the food was really good and they had good drink options (I just had the wine). However the service was REALLY bad, it's a new spot so I will give them a few months to figure out the kinks. We sat at our table (in the sun) for 15 min before anyone acknowledged us and brought us water. The hostess had to step in and bring it. And it never really went up from there unfortunately after ordering. The bar took 20 min to get us our wine and then sent the wrong ones. The waiter said he would comp our wine and then didn't when the check came... super weird since he was the one who offered, we didn't ask for anything. But, the food was good, I will say that. And I can see this being a fun spot for meeting up with friends. Just give yourself enough time to get waited on. read more

the food is amazing and alex is a stunning fabulous server. i hope everyone is as fortunate as our table to be served by him! he accommodated everything and made our trip to austin an incredible success! read more

It was much larger than I was expecting. I preferred their smaller, more intimate location on the South side. We tried several things, and while we are super thankful the burger is still as delicious as ever (no kidding)... sadly, it was the only thing that was. I will be back for it. read more

Waits are so terribly long (45 min during happy hour), so if you sit outside bring your swimsuit and a swimming pool because the outdoor patio is like sitting on the edge of hell. Not a super great place for families, but if you just got paid and need to impress your girl, it'll do just fine. Also, I was in the kitchen for a separate reason and on a separate occasion working and got harassed by a line cook for a date. Seriously, it was so inappropriate and out of line, no pun intended. Dude wasn't even smooth with it, just a real creep. Really great memory to leave on! Thanks y'all! read more

The vibe is great. Frederick Douglass & John Cena was a great waiter - very talkative and asked if we were good. My only complaint was our drinks during happy hour, but great experience overall! read more

just tried Hank's for the first time, and must say i had a very enjoyable lunch! my girlfriend and I had the hummus and chips, and then split the burger and spicy chicken sandwhich. food was very good, the only downside i had was the frozen paloma, which i felt was lacking both in sweetness and sourness, but for $6, im not complaining. Kiki, our server, took great care of is - will be back! read more

Excellent happy hour. And the service!!! We were here for the soft open and they have figured out everything and then some! Every single person that works at Hanks seems like they love to be here. They're nice to our dog and our son. They know the menu, and all we do is have great food. The crispy rice bowl is delicious. The cheese board is killer. And the rosè on tap is flipping good. I'm tempted to say don't come here because it will make it easier for my family to get a table. But...you should experience this read more

Excellent! Food was spot on, dogs were happy sipping water on their expansive porch and the atmosphere was calm and cool. Just what this neighborhood needed! Service was kind and the staff is helpful with any selections one might be uninformed about. I'll be back... Likely tomorrow, in fact. read more

My Friend and I went for the first time Saturday evening, 730p. Lovely, busy place. We asked for a table inside and was told it was about 10 minute wait. No big deal, we went to the bar area and waited. We were seated shortly and after ordering Iced Teas and the artichoke(which later told they were sold out), we ordered the cheese plate to start. We received our Teas, They were the smallest glasses I'd ever seen for Iced Tea, about 2 sips and your done. The cheese plate had small portions of blue cheese, a creamed cheese and a harder parmesan type, bread, and a small amount of honey, candied pecans, and ONE tiny strawberry, sliced to share. We both ordered the Salmon bowl with Farro and Quinoa...It was good, it didn't blow me away, We were hungry. One of the hostesses walked by and mentioned 'wow' you certainly enjoyed that. I had to refrain to reply back 'it wasn't like I just had a 10 pound Thanksgiving feast', When my entree is about 2/3 cup of rice and 3 ounces of Salmon, it isn't like I'm halfway through, going OMG, how can I finish this other ounce'. All the while having to scream at my friend as the noise level is a nightmare in there. (Insulation??) After about $ 60 bucks with tip for 2, we both decided nice place, hope it makes it, but we would only come back for a burger....my friend did have to have something else to eat after we left...He weighs about 150. read more

This place is awesome- had our dogs on the patio and the happy hour was great! The service was great also, keep killing it Hanks

I've been keeping an eye on this restaurant for months and finally tried it for lunch today. Very weird. The food was fine - nothing special, but good. My friend ordered a hot chai and it came iced. I asked for no mustard on my sandwich and it came with it. My iced tea was still warm and had no ice. We were brought another table's food. Not ideal, but not deal-breakers. The real problem was the service. We arrived early - 1 of 2 parties there - and there were several servers waiting around - so many that it seemed as though there was one server per table. All of the servers appeared confused and were wandering the restaurant as though they didn't know what to do. Service was very, very slow. It's a beautiful restaurant and I might go back, but keep your expectations low. read more

I planned an elaborate surprise birthday party for my wife at Hank's and it went flawlessly. The entire staff were helpful both with preparation beforehand and questions and service during the happy hour. The food was delicious and the menu had a great mix of fun and healthy options for a group that had some health restrictions. Thanks so much Hank's!! read more

The customer service at Hanks is unlike anywhere else in Austin! And the happy hour cannot be beat

Great venue, terrible service. Wife and I were seated with not many other guests around. Wait staff didn't bother to come near us for a half hour so we decided to leave. In that time, they didn't even make eye contact with us. Bummer, their food might've been good but I can't handle rude service. Avoid this dog and pony show.; their only goal is being Instagram worthy. read more

I like the food and drinks at Hank's a lot, and living right around the corner from this place (within walking distance), you'd think I'd be here all the time. Well.... I would if they took online reservations. Trying to come here for happy hour is next to impossible. Twice I've been told there was an hour wait for a table when I showed up. The one time I did manage to get in without a wait was at 4:00 on a Sunday. So.... yeah. They really need to take reservations. Or, discourage people from sitting at the bar, with their laptops, and all their gear on the neighboring seats. Every time I've been here, there are always several people sitting alone at the bar, not eating, barely drinking, taking up valuable real estate. Like, there's a cafe for that on the other side of the building if you want to sit there and work. I hope they manage to alleviate the wait time because this is a really great addition to the neighborhood. I wish I could come for a cheese plate and a frozen paloma every single day! read more

This restaurant is the best!!!! Amazing happy hour. Amazing vibes. The patio is where it's at. Recommend Justin as your server! He hooks it up! read more

Has potential but still getting their act together. Fries were soggy and flavorless, but cocktails, particularly the spicy marg, were yummy. Menu looks enticing but we really just wanted a relaxing cocktail experience; we were met with a lot of roadblocks just to order a drink and a snack. The "must be seated everywhere by host, even at the bar" is ridiculous and I predict will be swiftly done away with. Confusing host experience with a side of condescension; server was a doll. Lovely space--I'm rooting for you Hank's but you guys need to iron out these issues STAT! Also: AWNINGS! Sun was beating down on us by 4:30 on the patio. read more

We ate at Hank's yesterday and were thoroughly satisfied. Everyone ordered something different and we all thought it was so delicious. Items ordered were the Reuben Sandwich, Kale Salad, Tomato Soup, Fried Chicken, Falafel, and Kid's Veggie Burger. The atmosphere is so relaxing too and the Rocking Horses on the deck were a big hit with our granddaughter! read more

Hanks has a very nice atmosphere. Glad the waitress came to lower the shade when it started to get to hot outside. Good food and pleasant wait staff. The cushions outside are a bit dirty with puppy footprints, dog hair and food, but that's my only complaint. read more

Disappointing for sure. The service was Blah.... the food was boring and not interesting at all. I won't be back. The space itself is awesome. But $30 for meatballs that tasted like they were bought. In a sauce that tasted like it was bought.... followed by some over priced wine and a salad ..... not happening for me ... read more

Affordable happy hour drinks and good appetizers. Service - poor which is my . Amateur bar tenders and servers x3 visits. Ambiance - poor. Acoustics in the venue is off and everything seems echoed and loud. Overcrowded bar which makes the experience uncomfortable. read more

I had been dying to eat here for a while. The jalapeño sausage appetizer was delicious. SERVICE WAS SUPER SLOW. Patience is a virtue on Friday night. Don't come here hangry--you've been warned. I ordered the salmon and was a bit disappointed by the plating and portion size for $18. It was delicious, but I ended up eating half of my husband's pastrami sandwich which was too charred for my liking. The big winners of the night were the frozen Paloma and Chantilly Cake! If you eat here DO NOT SKIP THE CHANTILLY CAKE or the FROZEN PALOMA!!!! I will come back for those two items alone. read more

So good to have some quality food in this area of Austin. My fiance and I visited day before yesterday and just had a seat outside. We honestly didn't know that there was a new restaurant that was open. It turned out to be a sort of test opening. We had very nice cocktails and some damn good muscles with a side of crispy brussel sprouts. Super pleased. Taking my business partner and his friends there on Saturday and doing all bar time. Very nice place to do some business chat over drinks. Very pleased with Hank's! Oh, the bad reviews, it turns out, have been linked to a developer that wanted to put in a competitive chain restaurant in the same parking lot. Ha! That business is brutal! Hank's seems here to stay regardless of any chain competition. read more

Worst restaurant experience ever. Total chaos from the time we got there (reservation not ready), wrong drinks, wrong appetizers, wrong food. Nothing was right. Service was poor/slow and there was no system for getting the right food to the right table. Appetizers we didn't order were brought to the table. Ones we did order came at different times, some burnt, some cold. Finally the meals came, not all of them, and most were cold or completely wrong. How do you prepare the wrong meals off of the server's ticket??? The manager did eventually come when we asked for him and he had all the excuses for why things were a mess but there was no saving this restaurant experience. You couldn't pay us to go back. To bad we couldn't give minus stars because Hank's earned a minus five!!! read more

love their food, vibe, + drinks. you can't beat it.

Great place!! It started with the hostess when you come in. Super friendly and inviting. The wait staff was helpful and very attentive. The food coming out of the kitchen was perfectly cooked and hot. I had just about everything on the menu from brunch to appetizers. All fabulous!! Go in and try it for yourself. You won't be disappointed!! read more

So disappointing. Like many excited Windsor Park folks, I have watched this place develop for close to 2 years. I walked over yesterday with a neighbor friend at 3:58pm. Bar/ restaurant opens at 4pm. We admired the space & took a seat at one of the many open tables. With no explanation, we watched other waiting customers go inside & we eventually got instructions (after we asked) to go inside to be reseated. The hostess was absurdly rude. We thought- let's just sit at the bar. Oh no! That's not an option @ Hank's. What is this place? Do they know they're in Austin? Chill out, Hostess Woman Full of Rules. How about a "Hi! How Are You?" *We did eventually get seated at the same table we had originally sat down at & did have a friendly waiter & discounted happy hour prices, but Hank's is probably gonna learn the hard way about customer service. . . AND how to run such a "fancy" place in our fun funky sweet neighborhood. Good Luck! read more

An awesome addition to the neighborhood. Fantastic coffee and pastries during their soft open for breakfast, and an INCREDIBLE cheeseburger for lunch. Living so close by, i'm probably going to spend a significant portion of my paycheck here read more

I'm torn. Hank's you are that ex that you just can't help but love, even with your faults. The first time I met you, you did me wrong. We ordered to go and were assured that the burgers come with fries. That may be true, but when my better half arrived home and opened the bag, there were only burgers no fries. Sigh. I chalked it up to soft opening--it happens. Fast forward two weeks, we decided to dine in, with kid in tow. The wait for the patio was an hour plus--a no go. We gave our name and were to receive a text when ready (Pretty standard, no?) Happily the server came and got us early and sat us inside. We ordered the venison sausage as an app and I got a frose because I was pregnant last year and couldn't have one..woah, I digress. We watched as staff aimlessly wondered about. There were plenty to go around but I'm not sure they were trained very well. This became apparent when much time had elapsed without said appetizer. Our waiter was also MIA. We finally got our entrees and told the runner that we never got our app and didn't want it now since we had our entrees. Not even a minute later our appetizer arrives. *Facepalm* Our waiter then arrives and apologizes for the mix up. When all is said and done he comps half the app and gives us a coupon for 20% off our next visit. Not lost is the text we get as we finish our meal, telling us our table is ready--um, what? The worst part is the food is actually REALLY good. I got a burger and it was perfection. The service leaves much to be desired. Hank's, I want to love you, I really do. I just can't right now. I'm going to give you a little space to work it out and I'll be back. read more

The cafe is a great spot for getting work done! It is bright and comfortable inside with a nice offering of both food and drink. You can even order meals from the restaurant next door. I had the veggie burger and it was great! The staff is very friendly and helpful, Jeff made lots of recommendations and was very patient. The atmosphere is really nice and is never too loud or distracting. I definitely recommend you give it a try! read more

This place is beautiful. We have been anticipating the opening for some time now and finally went last night. Are there some hiccups because of the high volume and this being a new restaurant? Yes. But all of the things here are setting the stage for a 5-star experience. Wine and cocktails on tap. Good HH. Delicious food. We had cheese plate, salmon and fusilli pasta. The side with the salmon was farro, quinoa and brown rice with kale. It. Is. Delicious. The pasta was perfectly cooked and every piece evenly coated with the delicious vodka sauce. The sauce has just the right amount of heat. This is a great addition to the neighborhood and if it is foreshadowing of what's to come, I am VERY excited! read more