Cancel

Open app

Search

Hanabusa Café

3.7 (708 reviews)
ModerateDesserts, Cafes

Hanabusa Café Photos

HANABUSA CAFÉ ATMOSPHERE

What's the vibe?
Moderate noise
Classy
Outdoor seating

You might also consider

Recommended Reviews - Hanabusa Café

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Monica C.

I finally got the chance to try Hanabusa! I arrived around noon, and surprisingly, it wasn't busy at all. After placing my order, they informed me that it would take about 20 minutes to prepare the pancakes. I didn't mind the wait. I ordered the Ube Pancakes. The pancakes were delicious and fluffy and light. However, I found the ube flavor to be a bit subtle; I was hoping for a stronger ube taste, but it didn't quite stand out as much as I anticipated. The fruits that came with the pancakes were a lovely addition and complemented the pancakes. The store itself was cute and pink. Really cute place to take photos or have a date.

Joan W.

If I'm ever in the South Bay I'll come here for fluffy Japanese pancakes now that Gram pancakes in the city closed. The décor is very light with a lot of whites and pastel pinks and there are a lot of windows so the café is always bringing in sunshine. Flowers decorate all the tables which is a nice touch. I got the chocolate pancake which was good, I love chocolate everything but I'd like to also try the strawberry and matcha because you get to drizzle that sauce on. The presentation of their pancakes was pretty but for a place that cares a lot about aesthetics I wasn't impressed that they served their drinks in paper cups. Everything else was so planned out that I'm not sure why they skimped out on this.

Young Y.

The soufflé pancakes were good which was mainly what we went for. However, the drinks were bad, so don't order any fruit teas or milk teas, they tasted like straight syrup and artificial. I got the matcha pancakes btw. The place is pretty cute on the inside. Can't speak on service since you only order and pick up ur food at the front once the buzzer buzzes.

Strawberry soufflé pancakes
Alex V.

This place is mega delicious! It's small, but super well-lit, with lots of tables. It's one of the places where you walk in, order, they give you a number and your food is brought out in about 15-20 minutes. It's not super expensive and the pancakes are pretty damn tasty. They have different options, which come as a flavored one and a regular (soufflé) one. They're very mildly flavored and do take a minimum of 15 minutes to come out, and they have a few coffee / tea options available, so you can still drink something while you wait.

Strawberry Pancakes and Milk
Amy H.

The pancakes are unique for the area and do take some time to prepare, about 25min even when it isn't busy. They are soft and fluffy, however do taste eggier than expected. If that isn't your preference this may not be the place for you. The strawberry sauce that came with the pancakes was pretty light in flavor and didn't really add much to the pancakes. The vibes are generally nice, there's outdoor and indoor seating. For a dessert / snack after another meal it works great, however this wouldn't be enough food for a breakfast or single meal.

Strawberry pancakes
Allison S.

We visited on a Sunday afternoon and found parking in the small plaza parking. We ordered the pancakes and the staff was sweet and we got them pretty fast. I ordered the strawberry (Japanese soufflé) pancakes were airy, delicious, sweet and perfect egg flavor and paired super well with the strawberry cream and fresh strawberries, blueberries, and bananas. My boyfriend ordered the chocolate pancakes which were really good too. The price is a little up there for pancakes at 16.99 for each. The ambiance is a cute aesthetic and they had the AC blasting on a cold morning..

Yum!
Neleh H.

We got there at opening time on a weekend so the wait for pancakes was not bad at all I like that there's lots of windows & it was bright & clean & there's games to play with as u wait. I thought there would be more cuter decor - but it's actually fairly basic. Parking was easy. Restroom was clean. Service is fine- not a lot since u order at the counter, pick up food, bus your own table. Main event of course are the pancakes! We got original, matcha & strawberry- the pancake base is the same for all- it's the toppings which differentiate the flavors. The fruit was fresh which I loved as un-fresh fruit is a pet peeve. Matcha sauce was good, cream in strawberries also yum. Drink selection is kind of meh, it was cute & delicious, but I did find myself craving a side of bacon or something salty to break up the carb/sugar fluff.

Japanese Soufflé Pancakes
Crystal L.

The pancakes were fluffy and not too sweet. The service was around 30-60 minutes for us, but they do have sign saying that the pancakes take a while (30 minutes to cook). The pancakes were super fresh and airy. The inside is aesthetic and pink!! Perfect place to take pics.

matcha souffle pancake
Alicia Z.

This was my first time trying souffle pancakes, despite wanting to try them for years. Some friends recommended this place so we went all together. The shop is super aesthetic and great for small groups. Pretty much just counter service - you get a buzzer and you pick up your order. The pancakes are made to order, but it takes 25 minutes. They do offer card games to keep you entertained during the wait though. I've heard that some fluffy pancakes deflate if you don't eat them fast enough, but it doesn't seem like an issue here. I didn't dig into my plate until 10 minutes later since one of my friends was still waiting for his order. I ordered the matcha pancakes and it's basically just the regular fluffy pancakes with a pour-over matcha topping on the side. It would've been cool to have actual green matcha pancakes though. The pancakes came loaded with whipped cream and the strawberries weren't the sweetest but were a great contrast to the pancakes and sweet matcha topping. In the end, the pancakes with the matcha topping ended up being too sweet and heavy for me, so I felt a bit nauseated. I do want to come back and try the original pancakes on their own though.

Matcha Pancake
Heather W.

Food: If you're here for the soufflé pancakes, then by all means!! SUPER FLUFFY YUMMY PANCAKES!! Kind of expensive but it is not easy to make on your own! Ambiance/Service: Very polite/friendly service! They do have you clean after yourself, but other than that the place does look nice and clean!

Susan C.

I finally made it to Hanabusa after years of watching it in the neighborhood! We went for Mother's Day, right at opening since I was worried it would be crowded. Found a table right away and put our order in at the counter. The food: I loved it! I got the Ube pancakes (seasonal) but our group tried all 5 options on the menu: ube, matcha, strawberry, plain and chocolate. The Ube is a little subtle but tastes good and looks beautiful. The matcha is the least sweet and has a decently strong matcha flavor so make sure you like that. The strawberry has the strongest flavor and is VERY sweet! I did not taste the chocolate but my son said it tasted like just Nutella scooped on top - he liked it. My other son said the plain is good - esp. if you don't want any of those other flavors, just whipped cream on top. What else you need to know: There's only 4 options of pancakes on the menu (plus maybe seasonal). Plus some drinks (I got a latte). There's no other food, or savory options. You'll pay $15-17 for 3 pancakes + sauce and fruit. They open at 9 and close after lunch or when they run out of food - or early if it's a holiday (like Easter or Mother's Day). There's no reservations, and the pancakes could take up to 30 minutes - we brought Uno to play while we waited, but it only ended up being 10 minutes, I think because we were among the first people there in the morning. The cafe is pretty minimalist but the food looks and tastes great. I enjoyed it a lot and plan to go back sometime.

Original Soufflé
Saanvi S.

The pancakes were fluffy and good, I'm not a big pancake fan but these were better than I thought it'd be! Loved the pink and decor in the cafe too. Service was a little slower than expected, especially since we were in the only ones in the cafe at the time.

Vania C.

My coworkers and I came on a Sunday afternoon, a very quiet plaza with plenty of parking and quite an empty cafe (a bit dreary so a cute cafe date was called for). There was only one other table aside form us, there was barley a wait before our orders were received; basically once we sat down and set the table up/got comfy, the orders were ready. Service wise we didn't really take much from it as the only interaction was ordering and grabbing our plates, simple and sweet. We had to bus our own tables and there was a drop off area that was very clearly labeled. Since there was 5 of us and we only wanted a snack, just to give the jiggly pancakes a taste test - we got 3 orders: original, strawberry and matcha. The fruits on the plates were a bit of a hit or miss. Strawberries were very tart, worked well with the sweet pancake, the blueberries were the perfect pop of sweet, and the bananas just didn't seem as ripe. As for the pancakes, it was much more eggy that expected. I did try the jiggly pancake in Japan once (Happy Pancake or something in Ikebukuro) and this was no where near the fluffy or lightness in sweetness to me. The pancakes here were also a little on the dry side (didn't see syrup available), the fluffy whipped cream and strawberry cream/syrup was very much needed. I did like the strong flavor of matcha cream (to pour on the side), it wasn't too overwhelmingly strong but the flavor was prominent. Final Thoughts: This seems like a nice place to chat with friends over a dessert or even get some work done with a snack (free Wifi if I remember correctly). The decor of the plates and etc. make this place very IG pic worthy. I think this may be a one and done for me, but I'm glad I checked this place out.

Strawberry Souffle

See all

1 year ago

Helpful 4
Thanks 0
Love this 2
Oh no 1

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Joan W.
115
540
1702

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 4
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 2
Oh no 0

3 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 1
Love this 1
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 8
Thanks 1
Love this 13
Oh no 0

3 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

4 years ago

Helpful 3
Thanks 0
Love this 4
Oh no 0
Photo of TRACY R.
698
1083
1321

4 years ago

Helpful 3
Thanks 0
Love this 4
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

3 years ago

Helpful 5
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 2
Love this 3
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 12
Thanks 0
Love this 4
Oh no 1

4 years ago

Helpful 9
Thanks 0
Love this 2
Oh no 0

Page 1 of 18

Hanabusa Café Reviews in Other Languages

Ask the Community - Hanabusa Café

Are they opened after water damage closure?

As of February 15th 2025, the Cafe is now open.

Is there a number to call in order?

I don't think you can call in orders.

Is there a number I can call?

There is no number you can call.

Is it eggless? If not can it be made eggless?

I literally tried to go eat the souffle pancakes on Saturday,but they said they could not make any since they ran out of eggs. They cannot make them without eggs was my understanding.

Can come there and order to go food?

Yes, you can order takeout.

Do you provide outdoor seating?

There is outdoor seating. I believe maybe two tables, so it is limited.

Hi, I made a reservation for four but was hoping to make a reservation for five?

No reservations

How do i make a reservation for a group larger than 4? we have 6 that want to come on sat for brunch.

They seem to be pretty good about answering questions so I would post your question. They have delicious pancakes....have fun

Can I call and order in advance before I get there?

No, you have to order in person at the restaurant.

Are the soufflé pancakes gluten free?

I don't think so but you can ping in IG and ask directly.

Are you open on Christmas Eve?

Will i still be seated if i'm 45 min late?

No, I believe they have a 15 or 20 minute grace period policy for late customers. There's usually a long line, so another customer would take your place if you don't make it on time.

Are reservations required for takeout on the weekdays also? And if so, i see the calendar is through December 2nd right now, so the earliest you can book takeout is about a weekout? Thanks

Reservations are not required during the weekdays, but you will still need to wait at least 25-30 minutes for your order to be completed. If very busy then you may need to wait even longer before leaving with your food.

How does the outlet situation look like here? Trying to see if I can work here during a weekday.

Is there a sameday Yelp waitlist on weekends?

I have not seen one. it's usually fully booked by Thursday/Friday. Maybe check on Sunday or Monday when they re-open the reservations...there are limited slots and they book up fast! Plan ahead :)

Will u be open Nov 27th or Nov 28?

Any gluten free options and are there sides like eggs? Is it just soufflé pancakes only?

Just only the pancakes. No gluten free.

Do I need to make reservations to go on the weekend or can we just join the wait list?

It's best to make reservations.. they would only take orders and seat those who made reservations. I had to book a week in advance for a weekend dine in.

My sister and I are looking for cafe's to sit down and get work done and thought this place looked nice. How long are reservations?

Only on the weekend and I don't think there is a time limit since reservations are mostly just for their knowledge of how much pancake mix they can have handy for the day

Are reservations on Yelp only a week out? Also, it says on Yelp the reservations is to place orders only.

Hello! Reservations are only required on the weekends (Saturday and Sunday). We accept only walk-ins on the week days. When you make a reservation on the weekend, you are essentially reserving a time slot to order (we do this because it gets very… 

View All 31 Questions

You might also consider

The Fly-By - Roger Bar and Restaurant Figs and Feathers Flatbread

The Fly-By

4.2(30 reviews)
2.3 mi

Okay but... a hotel coffee shop with good matcha? That's the plot twist I didn't know I needed…read more We stopped here on my way out of Santa Clara heading to San Francisco -- it's conveniently close to a bunch of other spots, and since it's tucked inside a hotel, parking was ridiculously easy. (Underrated luxury.) Now, the hotel itself? Visually... a moment. It looked like someone invested serious money into it, but the design felt a little space-meets-startup-meets-what's-happening-here. Some elements felt elevated, others felt a bit makeshift. I genuinely couldn't tell what the theme was -- futuristic? celestial? boutique-on-a-budget? I'm still processing. The front desk team was clearly well-trained and knowledgeable -- they had every answer, every stat, every rate breakdown ready. But the warmth? Missing. I was hoping for a little storytelling since I'd never heard of the hotel before, and instead got a very matter-of-fact "we've been here five years" energy. Efficient, yes. Inviting, not quite. But let's talk about why you're really here: the coffee shop. Completely different vibe. Two people working, both genuinely happy, welcoming, and quick. We ordered a latte and a matcha to go -- total was about $22, which made me blink for a second -- but then I tasted the matcha. Oh. This wasn't the overly sweet, dusty-green situation you sometimes get. It tasted clean. Real. High-quality. The kind of matcha that feels intentional. I love Firehouse in Marin, but this? This was closer to serious coffee roaster-level quality. Smooth, organic-tasting, beautifully balanced. You could tell they care about what they're serving. Branding was strong, the space was cute, and I could absolutely see myself sitting there with my laptop pretending I'm writing something important. We grabbed ours to go, but it had that easy, airy, "stay awhile" energy. Would I book the hotel? Jury's still out. They don't have an in-house spa and mentioned bringing in third-party services for certain amenities, which made it feel a little less full-service than I expected. Would I go back for the coffee shop? Without hesitation. Delicious drinks, easy parking, quick service, and a vibe that actually makes you want to come back. Sometimes the side character steals the show -- and in this case, it's 100% the matcha.

I didn't realize this cafe was inside a hotel but I would say that the ambiance and the environment…read moreis phenomenal for getting good work. The lighting is not too dim for you to fall asleep but ensures a nice calm environment. We tried their matcha and mocha. Unfortunately, their matcha was really bad and just tasted like milk. The mocha was really good though and very strong, which I enjoyed! Overall, great environment with lots of comfortable chairs for good studying!

Photos
The Fly-By
The Fly-By - Roger Bar and Restaurant Olive Margarita Flatbred

Roger Bar and Restaurant Olive Margarita Flatbred

The Fly-By - Roger Bar and Restaurant Hummus

See all

Roger Bar and Restaurant Hummus

Craftsman and Wolves - Sipping caramel

Craftsman and Wolves

4.1(113 reviews)
4.0 mi
•$$

Kouign-amann is a delicate sweet sugar-crusted croissant type pastry that often is in the shape of…read morea popover. Looks just like a puffy muffin. Craftsman and Wolves is a killer crafts bakery that makes the perfect Kouign-amann. The shop does many things including a signature bread pudding, small in size but big in flava. Measures maybe two and a half inches diameter, an inch thick. Packs a wonderful wowie punch with the seasonally ripe berries and fruit, plus a few pieces of specialty chocolate. My friend who knows from excellent pastries says the goods at C and W are special because the sugars in each item are balanced, not excessive. The goodies we sampled together were scrumptious. Somehow even my pedestrian palate senses that these dessert thingies are distinctive and of ultra quality. Ambiance-wise, it's a noisy place with a few tables lining the windows. You are elbow to elbow practically against neighbouring tables. I know I heard every syllable of the conversation going on to my right-hand side. I also knew it was Korean, so I couldn't successfully eavesdrop... boooooo. Very unique metallic artsy fashioned chairs make the space seem modern. There's merch in the corner and on a wall. You can get coffee drinks too. Service is excellent: the majestically tall staffer -- who I thought was manager but isn't -- was the kindest friendliest soul, very pleasant to chat with. Craftsman crew were mad busy, but always with smiles and ready to help customers. You won't find any bakery bites that are not delectable at Craftsman and Wolves. Kool yummy easy five stars.

The location is nice right off of San Antonio with both outdoor and indoor seating with the outdoor…read moreseating having shaded umbrellas to enjoy coffee outside. The pastries are very okay with a lot of them being pretty dry or lacking filling especially the triple chocolate croissant. Overall, I have been to this location three times and the customer service has been absolutely awful each time. The second time they had a new hire who was being trained and was extremely pleasant but the barista had an issue with asking for reduced fat milk in the mocha as he said it would mess with the flavor which I said I was fine with but reluctantly decided to just have whole milk. The most recent time the person working the front was taking inventory and after seeing me at the counter continued with taking inventory which is completely normal and I wasn't extremely bothered by. However, when walking over he looked at me without asking me if I was ready and upon entering my order tossed his pen on the counter in front and the clipboard behind him. He then proceeded to stand behind the barista on his phone while eating one of the pastries. I genuinely don't know if he was in a bad mood but this hardly feels like the craftsman and wolves experience that people talk about. Probably won't be coming back due to the awful service despite the coffee genuinely being good.

Photos
Craftsman and Wolves - Limited indoor seating

Limited indoor seating

Craftsman and Wolves - Housemade dog treats

Housemade dog treats

Craftsman and Wolves - Avo Toast

See all

Avo Toast

Cafe 86 - Delicious!

Cafe 86

4.1(222 reviews)
2.0 mi
•$

Since moving closer to downtown Mountain View, I've been frequenting this location of Café 86, to…read morethe satisfaction of my soul and the mild disappointment of my wallet. They offer a variety of drinks, from lattes to milk teas to shakes. Some of my favorites include the Mocha Latte and Ube Milk Tea. The only disappointment was the Mermaid, but I'm not a green tea drinker so maybe it's just not my taste. The drinks lean sweet, so for those who prefer less sugar than me (i.e. most people), you should adjust accordingly. Meanwhile, the desserts are just as diverse and delicious. I enjoyed the Ube Cashew Brownie and Milo Cupcake, but would recommend the Ube Leche Flan Cupcake for your first visit. One trend across their offerings is the use of Filipino flavors like ube, Milo, and sweet corn. It makes them stand out in the crowded cafe & boba market. On the other aspects.. the store itself isn't too big but is well-decorated. There's not much seating so most will just order to-go. The service is usually quick so that's not an issue. Overall, I highly recommend checking out Café 86, as I'm pretty sure you'll find something you like.

Tried their drinks for the first time today. I got the Ube milk tea with boba. Ube flavor was just…read moreright and the boba was not too soft. My friend ordered the Ube Monster. I'll try that drink for next time.

Photos
Cafe 86 - Interior

Interior

Cafe 86 - Bread Pudding with Ube Ice Cream - @rayz

Bread Pudding with Ube Ice Cream - @rayz

Cafe 86 - Ube latte and ube cupcake with flan

See all

Ube latte and ube cupcake with flan

Croissante - Croissante Tray

Croissante

4.1(1.2k reviews)
4.2 mi
•$$

Amazing and bomb- please explain how so many times I've spent looking for the softest croissant on…read morethe inside and crispy on the outside was actually the cup/cube/coned croissant soft serve manifested here. I'm returning to try their number one croissant already, Mango Croissant, as if I wasn't landed in croissant heaven as soon as I meandered in by the Korean village plaza. A welcome addition to Santa Clara and definitely glad I stumbled upon this place! Not to invalidate the French, but the concept of a French bakery with croissants underscored by madeleines, ham & cheese options, and moist pumpkin pie-y cheesecakes is like- bippity boppity boo! And sub $8 per pastry too (alas, the cost of a whole loaf of bread it highly performatively delivers and overly achieves.)

The one place I have considered gate keeping, but who am I kidding? It's phenomenal place that…read moreWOW's me every time I've come. Having been to France this past year, it kinda transports me back with the vibes. It's just my waistline that keeps me from coming here literally every week. I have been here multiple times and each time, I indulge myself to try something new. But LOVE, LOVE, LOVE the French Onion soup!!! The ham and cheese croissant sandwich is also close second. Latte is my go to drink of choice. Now let's talk pastries. For special occasion, I enjoy the decadent chocolate eclair. If you love a basque cheese cake, the seasonal one is pumpkin. The servers are all so very helpful to give me permission to treat myself. They are also very patient when I take longer to decide what to get. Courteous customer service. And I get the impression that they truly love working there too! During prime time of lunch, it's buzzing and all the tables are filled up, but it's worth it! Parking could be a challenge too, but they share it with the rest of the other retail shops.

Photos
Croissante - Indoor dining option

Indoor dining option

Croissante - French onion soup- too salty

French onion soup- too salty

Croissante - Strawberry croissant

See all

Strawberry croissant

Coffee & Water Lab - Our barista pouring a cortado

Coffee & Water Lab

4.3(799 reviews)
5.8 mi•West San Jose
•$
Free WiFi
Grab-and-go

I ordered 3 drinks, and Iced Hojicha tea, a Banana Bourbon Iced latte, and a Citrus Chill. The…read morecoffee was well balanced but the citrus chill was my favorite as it had a tart finish that brightened up the fruity notes in the espresso. I need to go back because everything I ordered was iced and I want to try some of the hot drinks. The banana bourbon latte was good, I wish it had maybe a more pronounced banana flavor and that the bourbon came through more. But the oat milk and the coffee were so smooth and luxurious that it made the experience enjoyable. Important note: with Mitsua market and the busy food areas there, this plaza gets incredibly busy! It's not the best parking situation, so know that ahead of time.

Day Visited: Monday @ 2 PM Price Range: $$…read moreParking: Free parking lot (fills up!) Ordered: Dark Iced Chocolate Mocha and Nitro Cold Brew Bathroom: Yes WiFi: Yes This was our second time visiting and while we went into it with high expectations because of how much we enjoyed our visit (2 years ago), we did notice a dip in customer service and beverage quality. The espresso shot used in the iced mocha was not fully dialed to hit that balanced note that we are used to. The cold brew tasted more muddy than the previous time. Overall, the customer service seemed more like us inconveniencing the team, as opposed to being welcomed into the space. We noticed after we ordered our drinks, a line formed, and no one was available to take orders for customers due to behind the counter conversations that seemed more important than serving customers. There were two gentlemen who had been there approximately 10 minutes before us, and went to the pick up station three times to see if their orders were ready (multiple customers got their coffee and tea drinks before them). A quick note on the customer service - as someone who worked in food service for a number of years, I could empathize with teams that deal with high volume of customers. However, what separates good from great customer service is the ability to communicate with your customer when times are busy, as opposed to ignoring them. There are seated areas but fill up quickly, and they do have an outdoor space to hangout as well. If I'm in the plaza area and need a coffee, after this experience, we would debate before going.

Photos
Coffee & Water Lab - Soft Opening Saturday May 22, 2021

Soft Opening Saturday May 22, 2021

Coffee & Water Lab - Gingerbread latte

Gingerbread latte

Coffee & Water Lab - Spring Menu 2023 Cherry blossom latte Rose fog Mandarin espresso  IG:  @rosyeatssj

See all

Spring Menu 2023 Cherry blossom latte Rose fog Mandarin espresso IG: @rosyeatssj

Hanabusa Café - desserts - Updated November 2026

Loading...
Loading...
Loading...