I'm very picky when it comes to my hair, so I was nervous to try a new place. I had a solid cut and blowout recently and the price is great for Newbury St. I just thought it was a little weird that the stylist didn't want to see photos of what I was picturing for myself. read more

I see Marina when I go to Hairo. She is so sweet, always tames my unruly hair, and gives me A LOT of volume. I like that they have the book online feature- and they run a deal for students on Thursdays. I'm addicted. Great location too- right near the Copley stop. read more

Good local salon with clean and friendly staff. Tuesdays are best for walk-in customers. Jill is very nice and gives a good cut. They are hip and very much themed for the 20's and 30's crowd. Also, note that you can not tip on a credit card. read more

A true Back Bay GEM!! These guys have a couple other well-respected salons on the street and although Hairo is 'new', they have the service down pat!! I work a few blocks away and needed a quick blow out for the weekend (we were travelling and my hair is big!) ... not only did Michele do a fantastic job, she was so sweet. They're reasonable, professional, clean, quick and nice!! A hard combo to find. Oh, and they use their own products that are fabulous, too! A MUST TRY! read more

I have been to Drybar in DC many many times and they've done a phenomenal job with my curly hair, so I know it's possible. The girl I had at Hairo put so much gunk and product in it, relied heavily on a flatiron (unusual), and pretty much made a mess of my hair. Fifteen minutes after leaving it was starting to get stiff and frizzy. When I responded to their email receipt inquiring about my satisfaction with a description of my unhappiness, it was ignored. When I called twice to speak to a manager about my blowout--wanting to give them an opportunity to explain and offer some assistance--I was ignored. Nobody ever got back to me. The moral of the story being, now that Drybar is open in Boston--go there! Those ladies know what they're doing. I once showed up at Drybar in tears after having awful blowouts at Aveda and they fixed it for me, without an appointment, and didn't charge me. They were just happy to help a girl out. Their customer service is fantastic. Hairo? Not so much. read more

Everybody was friendly and my stylist was great. My hair looked beautiful, and it was done extremely quickly. This is the sort of experience you want in a blow dry. I will definitely be returning. LOVE it. read more

I was expecting more. Went on a whim after finding a deal on Gilt. I have had hundreds of blowouts in the past and this was my least favorite. The girl clearly did not want to be there and left a ton of product in my hair, not apologizing once for soaking my back with water. My blowout lasted less than 24 hours as it was so loaded down with product and felt awful. Hopefully the girl was just having a bad day, but thanks to her bad day, I won't be booking another appointment here. read more

I've been to Hairo a total of three times. One just to try, once more for New Year's eve (I went three days before and it lasted - what?!) and most recently, for my birthday. The last two times, I've gone to Kari. The first time (for NYE) was the first time I met her. When I told her I wanted it to last three days, I expected her to look at me like I was crazy. First of all, I have hair down to my lower back. Second, I have extremely thick hair. And lastly, who's blowout last three days? Needless to say, she made it happen. Obviously it wasn't EXACTLY the same as the day Kari worked her magic, but it only needed a little help with a curing iron the day of and it was amazing. For my birthday, I knew I needed to go to none other than Kari. She knows exactly what I want and what to do with my ridiculous hair. I always feel awful and joke around with her that long hair must be a pain in the ass and that she must hate me. I recommend Kari for your last-minute or just in-the-middle-of-the-week-needing-a-little-pick-me-up blowout. She's absolutely amazing. Very friendly. Patient. Always on time with her schedule, if not early. :) LOVE her! read more

living in boston, I walk by this cool looking place all the time, but previously already had a set salon so I never really had a need to go in. recently, however, i had been needing to switch salons. some of my closest friends & sorority sisters all recommended rock paper scissors, and on top of that, i found an unbeatable deal in the collegiate coupon book-- $99 for cut & color. that's pretty awesome for a place on newbury street! my mind was made up: i called, and travis booked me the closest appointment and was super patient with my crazy schedule. appointment day came and i couldn't be anymore excited or nervous. however, the second i stepped inside my nerves were gone. being on newbury, i figured this place would be fancy shmancy & pretentious-- not at all! the whole vibe in there was a laid-back but sophisticated chic. anyway, i met with mia, my hairdresser right away. what i was going for was SUPER complicated, and i was a slight pain in the ass with all of my pictures of what i wanted and even pictures of ways that i didn't want it to come out. i wanted my too-dark hair to be a warm caramel tone with subtle highlights by the time i left. i've asked for this before and every time it has come out absolutely awful. mia asked a bunch of questions to make sure she knew exactly what i wanted. all of the processes took a while, but time is beauty and i get that. she was so great and sweet throughout everything, making sure i knew what was going on every step of the way. the end product, and i'm not even exaggerating, was more perfect than i could have imagined! best cut, color & overall salon experience ever hands down! so, if you're specific about your hair, don't hesitate to go here because you will get what you want. or even if you're not, i'm sure the staff will think of something awesome for you. rock on, people of rock paper scissors. keep doin your thang. read more

I came here recently with a Gilt voucher in hand for a blow out and I'm seriously wishing I had bought more. The service was great, the price is right (even without the voucher), and everyone was extremely friendly. I also liked their playlist but that's kind of just extra points. After I was shampooed and conditioned I opted for the moisturizing treatment because my hair is a desert. It helped a bit in taming my unruly (ie neglected) tresses and Kristina (spelling?) did a nice bit of head massage. When it came time for styling, Kristina asked a few questions about what I wanted and she was very receptive to my input. She then proceded to put some serious time and effort into getting my hair just right so that in the end I totally loved it. I'll definitely be back next time I need a hair fix. read more

I am a multi-ethnic woman with thick, kinky, ethnic hair. I shy away from salons that have predominantly Caucasian clientele. They typically freak out when they see my hair. Gladly, that was not at all what happened when I braved a visit to Hairo last Saturday. Kahree (spelling?) welcomed me and my hair. She asked me questions about my hair while deciding how she was going to straighten it and add barrel curls. I left the salon super, super pleased and in an hour! I recommend this salon and stylist very highly! read more

This place is a great deal...I didn't get a cut here, but I did get some highlights done by Tony, the owner, and they came out great -- very subtle and natural looking. At $80 for a full foil, you can't beat it. read more

I had a great experience here! A friend came here before a party last weekend and her hair looked amazing. I asked her who she went to and she responded "I don't know, but all the girls around me were getting fabulous blow outs too so I don't think it matters." Boy, was she right! Roberto did my hair and no joke, made blowing out my hair look like an art form. These stylists are no joke and take your blow out super seriously! I was there for about an hour while he perfected my look. When I get my hair cut my stylist blows through it in about 20 minutes. These folks take their time and provide you with fabulous results. Before the shampoo, he consulted me on exactly what I wanted and explained how they use a special hair primer to make the look last. I woke up this morning and my hair looks just as good as last night. Thanks! I'll certainly be back. read more

I have been to Hairo a number of times and always have a pleasant experience. It is really easy to book online and have never had to wait. The stylist are all great and the blow-out usually lasts a couple of days. read more

Ok. My friend and I went in here on a whim because they were having a blow-dry special for $25. They could fit us in immediately which was great, but the positives ended there. My stylist was Roger, and seemed nice enough. Had a good wash, but then he started talking about how bad my haircut was, how he'd do a much better job, blah blah blah. I know this to be untrue since I have been getting my hair cut by the same person for ages. She is fantastic and my hair always looks fantastic when she cuts it. Enough about that, besides the fact that Roger's attitude was a MAJOR turn off, he burned my scalp with the hair dryer. It is red and very inflamed right now. The blow dry looks good, but it was one of the most uncomfortable hours of my life. I would not go back. read more

I go in for a men's cut usually around once a month. White guy, thick blonde hair, fairly conservatively styled. Usually Rob - but sometimes Tony - helps me out. They both consistently do an AWESOME job. I've never had any issues. They interpret my half-formed instructions about what cut I want, and I often leave surprised at how well they've done with my mess of hair; I remain surprised as it grows out nicely over the weeks to come. They can almost always get me in for a cut on the day I call up for an appointment, but I am able to go in during work hours on weekdays, which probably helps. That availability was key in my choosing them for the first few times. (I'm a guy and am just not going to book a haircut weeks or a month out; when it occurs to me I need one, I need one now - and they try hard to help out.) Also, it's especially nice that Rob has one of those little credit card readers so you can tip directly to him without cash. I hate having to remember to bring cash along. read more

I never write reviews, but needed to do it now since I had such a great experience here! I have to start by saying that I completely am incapable of being nice to my hair.. so when I went in here (mostly because I had a coupon for a cut and color), I needed some serious work done. I had Mia, and she told me straight out what she could see was damaged with my hair and what she suggested could help it out while still making sure it looked good on me.I let her do what she wanted because I felt that she was more of an expert in the situation (I tend to put trust in hair stylists and regret it after however). When I told her she could cut it however she wanted, she told me that she was going to do what was best for my hair, which was a statement I hadn't expected her to say but one that I was impressed by. The cut and color look AWESOME. I've already gotten so many compliments on the cut especially, and no they weren't those fake "i love your hair" comments most people give to friends and coworkers (believe me, I can tell when my friends are bs-ing me). She styled it so adorable too and made sure to give me some tips on styling as well. I've been searching for a good hair stylist in Boston for over a year now and I have to say, this is the best treatment/ cut/ color I've received. Oh and the place is super relaxed, which I tend to find uncommon on Newbury... and which I found to be a relief. YAY! read more

Ryan is a game changer! I have never had a better blow out in my life, I saw him 4 days ago and my very long and (normally) unruly hair is still PERFECT! I am so grateful to have found him, and at $35 you can't beat it. I just cancelled my stylist who was doing my entire wedding party in two weeks and I'm taking them all there for 1/4 the cost! read more

I've been going here for a long time for cuts, colors and blow outs. I am happy here and look forward to my visits. I took off three stars due to how my hair came out recently at the blow out bar. I had it done a short time ago for a life changing event. The results weren't what i expected. I had very high hopes as the stylist came highly recommended by her colleagues. I told her I didn't want the ends bouncy and they were bouncy after I left the salon. She was confused during the blow dry and at the end put hair spray on it which didn't help. As time went on it got better but it wasn't blown smooth and straight as i like it. Ryan knew how to do it right as well as Ashley. Be sure to communicate specifically what you want. read more

My experience here was disappointing. I had a Groupon-type deal for a blowout, so I went with a friend before a big event. The guy who did my friend's hair spent less than 10 minutes on her, and it didn't look like he had done anything. She could've done a better job herself. My blowout was actually quite good, but the girl who did it was rude and unfriendly. Minor nitpick - the voucher was supposed to be good for products also, but when I got there, they told me it was only valid for their own line of Hairo products. That should've been clear before buying. Won't be returning. read more

Hairo is the best I always leave happy with their work. Shannon always does an amazing job! Their products are awesome and smell great too

I came on a Thursday evening and they were empty. The receptionists were friendly but my stylist barely said a word to me. Other blow-out bars I have been to the stylists have asked if I would like conditioner put in and if so whether I used it on my roots. My stylist didn't ask and also didn't put conditioner in my hair. While she was blowing out my hair she just walked away for about 10 minutes with no explanation or an excuse me. As soon as she was done she walked into a back room. The blowouts are fine and the price is good. The other people working there were friendly. I would come back as long as I didn't have the same stylist. read more

They seem to be in a transition period between places which I wasn't aware of. Went to the old address and saw a tiny little sign on the door saying they were temporarily inside Enzo Salon a block back. I wasn't late, but keep in mind if you're running to your appointment. Two salons sharing a space seemed a little chaotic. Anyways, I got my hair blown out for a wedding last weekend (I forget who I saw). I'm pretty simple with my blowouts, I just wanted it curled and turned under with a round brush and some body. My hair is fine (which I warned her about in case it wasn't completely obvious) but it can hold the body with some light product and a good blow dry. After putting a bit too much product into fine hair, which you really shouldn't do, the stylist seemed more focused on curling my hair than lifting it up at all, so what I ended up with was so little body that it fell completely before I even got to the wedding two hours later. I can do better on my own. All in all, it wasn't the worst blowout, but not really that great either. I think I'll try another salon before I got back there. read more

I starting coming here after buying a Gilt City deal but I love it so much that I keep coming back! I used one deal for balayage which came out great and there normal price is pretty reasonable so I'll definitely be back for it again. And their blow outs are the best - also reasonably priced and all of the ladies do a great job. Everyone that works there is so nice and accommodating! read more

I had my hair cut by Rob a few weeks ago and he was great. He was meticulous and listened to what I wanted before getting started. I just had my hair colored by Ashley today and she was also fantastic. I just switched over from a different salon and was not used to having someone be so thorough. I could tell that she really cared how my hair came out. She was patient and didn't rush the bleaching process like other colorist have. If my last colorist (from a different salon) wasn't satisfied with my hair she would say "next time we'll leave it on longer" and send me on my way. Ashley put toner on my hair twice because she wanted to get it right. Super satisfied with Ashley and Rob, and from what I can tell the whole staff is friendly. read more

What a fabulous spot! My stylist did an amazing job turning my flat, fine hair into a wavy voluminous masterpiece. I will definitely return and recommend to my friends. Love it!! read more

sami does good hair! She listens and takes her time to get the cut just right. I have long, layered hair, which you would think is easy, but I have never been completely happy with stylists' work - the layers are either too short in the back, or too short in the front (so it looks like I have a quasi-mullet) or just plain funky. Sami seems to have it down! It's also much more affordable ($45 for a cut) than most places on Newbury and they can usually get you in quickly. I gave it 4 stars instead of 5 because they are always running late. But hey, I had to leave some room for improvement... read more

Quick, efficient blow dry for $35! I prefer the ambiance of Drybar, around the corner. But if they are booked, I will be sure to try Hairo again. Bridget did my hair very well and it lasted all weekend. The chairs aren't the most comfortable for sitting for 45 min, but it wasn't terrble. I have crazy curly hair and she made it so smooth and shiny. read more

For $45 ($35 actual cost and $10 tip), I got my hair washed out, blown out, and curled. I'm not sure what the going rate is for these things but considering a cut and blow out at my normal salon (granted, in Atlanta) costs ~$50, this seemed a little pricy. However, the ambiance was nice (very hip - the entire staff is beautiful and wears all black), and the stylist I worked with was super sweet. My curls didn't last long, but I chalk that up to having limp, perpetually flat Asian hair...so I would definitely try this place out again, but I'm not in a huge hurry to return. read more

Went the other day saw a stylist named Ariel! She was super cute and nice and very talented, I went in with fizzed out hair and left with awesome hair lol I'm def going back ! read more

This is my "umptine" appt at Hairo. I love this place, Ryan is awesome. I have been to many other similar places, they not only beat on price but the quality of work far exceeds any other place of the kind. I will return again!, thank you read more

Hairo, what happened ?! Had a great blowdry here about a year ago. Was hoping for a last minute appointment with minimal expectations of getting fit in (I get how busy Newbury is and a blowdry bar to boot). After 3 calls and no answer I decided the floor must be busy, I'll walk down and pop in. Upon entering the salon, there was no one at the desk and one stylist inside .. who said nothing when I entered, waited and left. Oh. Sorry for interrupting .. read more

Update. The stylist I loved left. The other stylists I had been to were really quick & sloppy with me, and most had a 'tude. Not worth it for me. read more

A really great place for a blow out! Gina listened to what I wanted and described and she carried it out perfectly! Got so many compliments on my hair for the evening too! Thank you! read more

The owner Tony is great. Cut and color is always on point! I've been coming here for two years and love it. Great place, great music, talented stylists. read more

I love this place and everyone who works there! Thank you for always making me feel so pretty:) I brought my mom, sisters, niece, friends in on the day before my wedding and everyone did an amazing job making us feel like queens. I send all my friends here for hair cut, color and blowouts. Thank you for everything, Hairo! read more

Went back to Kari again today. It was not very busy because of the storm forecast. As usual, she welcomed me and was happy to do my hair. Because it was quiet, she was able to take extra time and i looked like a hair advertisement when i left. The only negative is that, although they are usually closed on Mondays, they will be open this coming Monday - new years eve. This was not on their website and it was not possible to make an appointment for monday in the online scheduling system. If i had known that, i would have made my appointment for monday. I think i am on their mailing list and never got an email or anything. I get emails from my gym, eye doctor, etc with their holiday hours. Btw, i hate the "new and improved" online scheduling system. read more

I've had Roger cut and style my hair, for over a year now. I see him every two to three weeks, when I can break away from my busy schedule, and he always manages to fit me in. Each experience with him have been better than the last- he is the greatest! read more

We went here on Saturday for my sisters Bachelorette party and we LOVED it! They were so accommodating and very reasonably priced. I had Ryan and he was a miracle worker! My hair looked the best it's ever looked and he was so awesome! Will definitely be going back, I highly recommend them!:) read more

I have been here a few times now and I am always happy when I leave. Whether it is for a hair cut, a blow dry, or color, the staff is always very friendly and professional. It is also nice to be able to get a hair cut or color on Newbury St. without having to take out a small mortgage. I cannot imagine finding a place that does a better job at their price point. read more